Kim did my blowdry and style for me this morning. I showed her a photo of what I had in mind and…read moreshe did it perfectly. The shampoo and neck and shoulder massage was relaxing and I forget how relaxing that part is. Kim was friendly and made my hair look so soft and healthy after I left.

June 2026, have called again just FYI AS I AM still looking for a salon to simply NOW untangle my…read morenatural curly hair, put it moisturized, clip the dead ends, and whatever else is needed.. oh MY GOSH!! Are these people really that busy? I'm going to go back to my stylist in Chicago for my simple requests. St. Charles, Geneva has really let this 58 year old mom DOWN

I started going here at a friend's suggestion. I was a little nervous. I shouldn't have been…read more Laura has been giving me a fabulous cut & color at a reasonable price. Check this place out!

Absolutely horrible customer service!!! I've taken my 3 daughters to Contessa's for years now for…read morehaircuts/blow outs. I received a phone call today that they need to cancel my daughter's up-do for next Saturday bc they're down a stylist. when I explained it's for a wedding & she's the flower girl can someone else please do it, the response was "absolutely not." When I told her I'd take my business elsewhere & never return her response was "sounds good!" To make it worse I was just there 4 days ago with all 3 of my daughters for haircuts!!! So unprofessional if you're down a stylist u reschedule haircuts not updos for weddings!!!! Not to mention the snotty remark to top it off! If zero stars was an option I'd chose that, I had to pick 1 to post this.

This a 2 month update on my haircut growth. Looking bad as ever. Thanks again Erica for my bad…read morehaircut and hair trauma!! Looking for a great hairstylist!!

Worst service ever they Jennifer is the worse hairstyles it was a mistake to come here they ruined…read moremy hair I asked for a bayalage and came out with no hair they ripped patches of my hair they did it maliciously Jennifer is a joke and a racism they all are now that's it's normal to be racist don't come here if you value your hair they will ruin you emotionally mentally and most of all they had the nerve to act clueless

Lola is a gem of a hair salon in downtown Geneva. From the beginning, you're greeted and welcomed…read moreand made to feel comfortable. They will talk to you about what you want and not force a style on you. They'll learn about your habits so they'll know if a style will work for you. I love the funky decor, and Katherine has done wonders with my short hair which I thought was hard to style. She showed me how to style it so I no longer have one good hair day a month (salon day) because I can replicate my 'do at home! Their products are great - my hair has never looked better - and they are very eco-friendly. Also, I look forward to their monthly newsletter because it's not just about staff, products, and hot styles, but lots of inspiration and life tips from Gina! I highly recommend this salon!

This place rules…read more First, a confession: I've been dying my own hair for years. The last time I went somewhere to get my hair done I left in tears - the chick totally ruined my hair. Fast forward years later, my hair is in need of a cut and color and I just didn't feel up to it. A friend of mine told me about Lola ( specifically Meghan), and I was feeling saucy and had a babysitter, so I called and booked an appointment. I ended up getting there too early, so I got some work done while I waited. It has a nice cool vibe there, and they feature jewelry to buy from local artists - how cool is that? Meghan is an adorable tall irish chick. She may or may not be an elf from Lord of the Rings. I'm not sure, because her skin is flawless and i'm pretty sure she doesn't age. She's a lot friendlier and happier than the elves from LotR though, so who knows. I told her of my past experience, and she made me feel comfortable right away. As I sat in the side room, tin foil in hair, hair cooking, thinking of the movie Signs, I got to sip a glass of red wine. I didn't even have to smuggle it in, they have wine for their customers. After your hair is rinsed out and shampooed they put conditioner in and then cover your head with a hot towel to help the conditioner soak in. While the hot towel is on you get a hand massage. The hand oil they have is awesome, it soaks in right away and made my hands feel super soft. As someone who constantly applies hand lotion, I was super impressed. After my hair was rinsed out I got to see it - and I loved it! It was exactly what I wanted. I felt SO relieved and happy that I went to Lola. As Meghan finished up by cutting my hair I watched the digital frame on her desk. The slideshow included Christine Hendricks and Karen Gillan, so Lola immediately gets 100 points for including Joan AND Amy Pond. I love how my hair turned out, and it's all thanks to Meghan. I'm so glad I decided to go to Lola and didn't let that other place deter me from all salons forever. Meghan, you are a lifesaver! If you call to book an appointment, ask for her, she rules. The guy working behind the counter was super nice too - even when you show up early enough to get some work done (free wifi for customers, woo!)

This is easily the worst experience I've ever had with a haircut. This is a salon of independent…read morehairstylist, and there appears to be no accountability for quality. I provided pictures of a shoulder length shag to Tina Daniel, who supposedly has 30 years of experience, and she cut my hair unevenly. I showed her pictures and she denied me a refund. I of course went to a different salon to get it fixed. Because there was very little hair left on the bottom half, I ended up needing to shorten my hair to chin length to even it out. Don't go to this salon. I would avoid it at all costs.

Tina is the best I have been going to her for years and always does a great job.She is fun to talk…read moreto and makes you feel comfortable would highly recommend Tina to anyone

Best haircut with James. I miss you as my stylist. Can't seem to find a decent hairstylist since…read moreyou.

I love this place! James did my hair himself and it is by far the best haircut I have ever gotten…read more Sure, it was a little on the pricey side, but it was definitely worth every penny. I never felt as though I was being rushed along, and James explained everything he was doing as he went. He even showed me a couple of styling tricks. I came back a few days later to ask a follow up question about some of the products he had used on my hair that day, and though James wasn't in, one of the other stylists brought me back to her chair, walked me through each step of the process, and answered every question I could come up with. The service and level of personal attention was simply fantastic! And I LOVE the styling products.

Katie has given me the haircut I've always asked stylist for, but never received! I wanted a full…read morecurrent bangs with layers & boy did Katie deliver! the environment of the salon is so pleasing to the eyes, and comfort. I will be a returning customer! thank you

I realize that not a lot of Yelpers are out in Sycamore but you never know!…read more Katie started doing my hair years ago when she was still training with her first salon (I was broke and took advantage of the cheap model prices ;) I fell in love with her and have followed her every since. She has worked for two very well known salons in Geneva area and has now started her own one man show! Her color is fantastic and she is so nice! She is happy to make suggestions but is never to pushy. You can tell she is always giving her honest opinion, which I love. Every time she finishes my hair I get complements for the next couple of weeks, and who doesn't love complements?!

Yvonne is the best. she always makes my hair look great and would not go to anyone elseread more

The ladies at this salon went above and beyond with styling my bridal hair as well as all of my…read morebridesmaids hair. Farah made my bridal hair so beautiful and it looked better than the reference picture I showed her. Would recommend these ladies over and over, they provide excellent service and made me feel so beautiful on my wedding day.