Was just starting the shopping process and Lorie was so helpful. the install crew of Caine and…read moreKirk were amazing. GREAT place to shop and they do repair services! go find that at Home Depot......

From the owner: Since 1977 Carl’s Appliance has been family owned and operated. Carl has focused on building his…read morebusiness for the community. Taking care of his customers not only through the buying experience with his no pressure Sales Representatives but, also providing a Professional Installation Crew to install your investment. Carl takes great pride in his quality appliance repair service with Factory Certified Service Technicians. For all the DIY customers out there contact our parts department for all your appliance repair parts needs. Carl’s Appliance is a local small business that is here for you! Being a member of the “BrandSource Buying Group” we can offer competitive prices on high quality brands featuring Speed Queen, Kitchen Aid, Whirlpool, Maytag, Amana, Frigidaire, Frigidaire Gallery, Frigidaire Professional, Sharp, Broan, LG, Bosch, Thor and more. Carl’s Appliance was voted “Michigan BrandSource Dealer of The Year” and “The Best Place to Buy Appliances in Genesee, Lapeer, and Northern Oakland Counties” by The Flint Journal Survey!!

He hung up on me when I didn't know the model and again when I called him back with it. Look if…read moreyou don't want to work today that's fine but don't be rude.

Very disappointed! I usually do not call for repairs but my refrigerator stopped working and…read moremanufacture service was 3 weeks away. I called A1 and told him exactly what was going on. He came out same day , this was the only postive thing about the experience. They took the back off the fridge and told me exactly what I told them on the phone and asked for my paperwork for the warranty that they didn't honor (I was aware of) but it's 90 degrees out and I have no fridge. So they came to my house to do absolutely nothing but stand and talk about how he can send me someone to fix my problem for more than my refrigerator cost brand new. Not only was it a waste of my time he wouldn't shut up and leave my house after taking my money for doing absolutely nothing but telling me what I already told him when I called. Never again. Beware of this scam artist.

Prompt, neat and knowledgeable. Walked me through the issues with my Whirlpool dishwasher and…read moresuggested I plead my case to the factory. They are sending out a rep. After only 22 months in service don't know if I would recommend Whirlpool but I sure would Andy!

Andy is wonderful we had 2 burners out on our Bosch stove and he came out immediately and fixed it…read morebetter than new!!! Other appliance repair company we have used in the past have never been successful it cost more to fix than the appliance is worth or they can't get the parts!!! I so recommend Andy!!

Justin was superb at his job. He was personable, polite, had respect for our home. He acquired…read moreparts for our 15 year old Sears Kenmore (made by LG) refrigerator/freezer in short order. He also answered all our questions and his prices were very fair. Our issues were a bad bushing on one of the french-doors & a valve that failed for our freezer. We will be using Kearsley Appliance in the future. Prior experience with Kearsley is no longer applicable since it has changed hands. We are VERY GLAD we decided on Kearsley for this job.

i had used Kearsley appliance a few times. they were slow coming out to the house but they always…read morefixed the issue. however, this time disappointed me I have a washer that I needed fixed. they came out and looked at it. charged me $95 for a service fee. ordered a part and said it would be there next week. they came to my house to install the part. they told me they received the wrong part and would have to order the right part. I got a call the next day telling me they were going to return my service fee. I thought it was for my troubles. nope. they told me that they will no longer fix my washer. they do not want to deal with Samsung appliances anymore. I pleaded with them to come fix it. all I was told was the owner said no. I had been waiting almost 3 weeks for my washer to be fixed. they can fix it. they chose not to and screwed me over. this is a terrible way to treat a loyal customer. if the part was correct the first time I would have had my washer fixed. but someone messed up the order and I get screwed. most businesses would try to fix a mistake. Kearsley appliance turned their back on me. very unprofessional.

Not a review but to let anyone calling that the phone number listed is incorrect. 810 922-2109 is…read morecorrect. Someone turned the 0 and 1 around. Did call, talked to owner Shane and made him aware of the issue.

From the owner: Servicing All Makes & Models! Call Today And Get 10% Off.read more

I am beyond please with the service Dave provided today on my stove. He diagnosed and fixed the…read moreproblem in under 20 mins. Super nice and professional guy. I HIGHLY recommend this company and the knowledgeable service tech who work there.

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

Repaired my dishwasher in a short amount of time and did the job efficiently great service highly…read morerecommend this place

After a 30 year career in the BBB I vetted Shay trying to help my sister find an ethical and…read moreskilled repair person to fix a 20-year-old washer. I just knew from talking with Shay that he not only knew what he was doing but that he was an ethical person. Up front I he told me the risk of what a repair might cost; how there might have to be a second service call, etc. He told me the risk of my diagnosis of the problem could be wrong, etc. And in spite of all that I recommended him to my sister for this repair. And even though he has a wide service area, he fit my sister in for a same day call. And my diagnosis of the problem was wrong. But that did not deter him from his original estimate of cost. I actually wish there were more stars to give Superior Appliance and Shay.