Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

We had an amazing experience at Craftsman Jewelry at Lakewood Mall. From the moment we walked in,…read moreLen M. and the entire staff were incredibly welcoming and genuinely interested in helping us find exactly what we were looking for. My boyfriend wanted me to come with him to make sure he chose the right ring. I knew I wanted an emerald‑cut diamond in a trinity setting, with a large center stone. They actually had the style I loved, but I wanted the center diamond to be at least 5 carats. The team had no problem accommodating that and were able to create the same design and setting with a 5‑carat center diamond--exactly what I envisioned. I couldn't be happier with how everything turned out. My boyfriend also took advantage of their six‑month, no‑interest payment plan, which made the process even better. The best part of all is that we truly feel like we've found our new jeweler. Craftsman Jewelry can design custom pieces and meet your exact jewelry specifications, and their service is outstanding. Highly recommend!

I can't say enough wonderful things about Harout and his team. Over the course of a few months, he…read morehelped me design and create the engagement ring I'll be giving the love of my life and the experience was everything I could have hoped for. He never rushed me, never made me feel pressured, and walked me through every step of the process with patience and genuine care. The craftsmanship of the final ring is absolutely stunning, beyond what I imagined. It's clear he takes real pride in his work, and the quality shows in every detail. On top of all that, his pricing was more than fair for the level of artistry and attention he brings. You're not just paying for jewelry you're paying for someone who truly invests in making your vision a reality.

Beautiful jewelry! Customer service was outstanding, So many options to choose from. I just wish…read morethey had more silver.

My husband purchased some earrings for me from this cute jewelry store and they are truly unique! I…read morelove them and hadn't seen them anywhere else. think we found our go to place for any jewelry needs. First of all, the service is the best, the owner is so nice and knowledgeable and can help bring to life any ideas you may have for custom pieces. Secondly, if she doesn't have a piece in store you can order it and her turn around time is quick! Will definitely be back to purchase more pieces.

I first came here looking for an engagement ring because it was one of the few local jewelers in…read moreWhittier that offered black diamonds, and I'm so glad I did. I worked with Linda throughout the entire process, and she was patient, helpful, and made everything feel smooth and stress-free from start to finish. She was amazing to work with, and the custom engagement ring turned out even better than I could have imagined. Their custom work is honestly incredible. I later came back for my wedding band and worked with James, who was just as amazing. He was easygoing, funny, personable, and genuinely excited to help bring my ideas to life, which made the whole experience even more exciting for me too. I wanted a custom signet-style ring, and he took my vision and turned it into something even better than I had imagined. Overall, we had an amazing experience here and highly recommend them to anyone looking for high-quality custom jewelry and people who truly care about their customers and the process.

I am so grateful to the amazing team at Coby Madison for repairing my wedding rings. I had been…read moremeaning to come in to get my rings resized as they had started to fit tight, but I waited too long and ended up having to get them cut off! One night I could not get my rings off no matter what I did! My finger even got swollen from trying to get my rings off. The next morning, I went into Coby Madison and was greeted by James. I explained my situation and he looked at my finger and right away noticed that it was swollen. He said he could help with cutting the rings off. He was able to get them off quickly, and although I was relieved to get them off after being stuck, I also felt sad that they had to be cut off. While getting the rings cut off, I got hot due to being nervous and James had me take a seat and gave me some water. I really appreciated how kind he was and that he understood having my rings cut off can be a bit emotional. Since my finger was swollen, I had to wait until the swelling went down to return to be sized for my rings to be repaired. James provided me with a bag to keep the rings safe. I returned two weeks later to make sure the swelling was completely gone. This time I was helped by Linda and she was amazing. She had me try on different rings to make sure we got the correct ring size. She provided me with options on how I could repair my wedding ring if I needed to change the design. She informed me that the store has a texting system which makes communicating with their customers easier. This really was convenient for me to get updates on the repairs for my rings. They had originally informed me that it could take 3-4 weeks depending on how many orders they are working on, so I was pleasantly surprised when my rings were ready in two weeks. I felt so naked without my rings, so I was happy that they had them ready quicker than expected. My rings came out great and fit perfectly! They also looked clean and sparkly. I had an amazing experience working with James and Linda. They provided great customer service! I would highly recommend them for any of your jewelry needs.

Really amazing family owned business! I came to get two watch batteries replaced and to fix some…read morepins in another watch band. I went to another place at first and they had no idea what to do but luckily their jeweler Reyes was an expert and fixed everything for me in less than 30 minutes! Anissa and Elisa were super helpful and kind the entire time and showed me some pieces while I waited. I was expecting to drop off my watch and come back in a week because of other watch repair places I've been to but not only was the service super fast, everyone there was so nice. I'll definitely be coming back for all of my jewelry needs! They do sell a wide variety of pieces in store but also offer jewelry and watch repair.

My boyfriend bought me the most precious necklace for Valentine's Day from Oasis and I love it! He…read morewas impressed with the exceptional customer service and selection. Thank you to the helpful ladies that made my Valentine's Day extra special! I hope my boyfriend will be back, haha!

Meenaji assisted me to buy jewelry. Service is very good. Ambience is very good of the shop and…read morethey have variety of designs.

We just purchased a Datejust for my wife from Bhindi Jewelers, and she absolutely loves it. We had…read moreasked for this highly desirable model several months ago, and thanks to Denise, that dream finally came true. Bhindi has come through for us multiple times, and we could not be more satisfied with their 5-star service, professionalism, and attention to detail. Denise made the entire experience feel personal and special. Talking with her feels like speaking with a good friend, not just completing a business deal. We truly appreciate Denise and the Bhindi team for helping us find such a beautiful watch. We look forward to purchasing more dream watches from them in the years to come. I highly recommend Bhindi Jewelers, and especially Denise, to anyone looking for exceptional service and a truly memorable watch-buying experience.

We had an amazing experience at Zales on December 07, 2025 when purchasing our engagement rings and…read morewedding bands. From the moment we walked in, the customer service truly stood out. The staff went far and beyond to make us feel welcomed, valued, and confident in our purchase. Silva Avila & Carmen Campbel Their attitude, patience, and genuine care made the entire process enjoyable and stress-free. They took the time to explain our options and worked with us to help us get a great deal without ever making us feel pressured. It was clear they wanted the best for us, not just a sale. We are beyond happy with our rings and incredibly grateful for the outstanding service we received. We highly recommend Zales to anyone looking for beautiful jewelry and exceptional customer care.

POOR CUSTOMER SERVICE, me and my boyfriend were helped By Maria underwood. She was very rude I…read morewould not recommend this location at all, if you want to waste ur money and time go to Stonewood and see Maria.

Went to southbay coin to sell my chain, but they tried to lowball me. Went to Claydon Jewelers and…read moregot double the price! Shoutout to Clark!!

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

DO NOT BUY HERE. This is a terrible business. My husband bought me an expensive gold bracelet for…read moremy birthday here. First of all, it was very cheap quality. Not worth the price tag. The sales person told him he could bring it back within 7 days which was misleading because they don't do refunds. The bracelet didn't fit me. I don't even want an exchange because they are liars and don't want anything from here. Stay away!

great jewelry selection and good prices. the store manager gave me 5% off discount additional to…read morethe sale they had.

I have been following Eleven + Vyn on Instagram for a minute but finally made an appointment to get…read morea family set of permanent bracelets. We met Rose who was so welcoming of us on one of the rainest days, and we had a great time hanging out with her. She even recommended a local spot for lunch. My partner and I got permanent bracelets but my young child did not want one that was permanent so we opted for a clasp! It was fun being able to choose which chain we wanted. I can't wait to get more. The store itself is located in a little plaza with plenty of parking, and super close to places to hang out.

I can't say enough good things about this establishment…read more What a pleasant and amazing experience. It's truly a gem and so blessed that we found it. A friend of mine recently told me that this place customizes in permanent jewelry among other pieces so my daughter and I got an opportunity to visit. We had customized bracelets made for us. The owner guided us through a selection process of bracelet choices, along with charms, initials, and gems to personalize them. She took her time to help us with selections as well as the time get to know us on a personal level. Her energy is very warm, welcoming and so pleasant. It's easy to engage in conversation with her. The storefront is aesthetically beautiful with the lighting and colors giving desert-like Sedona vibes. It's an exquisite ambiance with an equally stunning owner. It's family and faith based. The jewelry pieces are delicate and unique. Price point is more than fair for their value and aesthetic. This kind of an experience is not to be missed and not your typical jewelry store. Stop by for a visit during their hours of operation or call and book an appointment to have it more personalized. They get busy with repeat clientele and large orders. It was our first visit and not our last... my daughter is already planning her next visit and what she wants to create. :) Thank you!