Great personnel , thank you Josue for making the process easy and very transparent. Great…read moredealership we bought a beautiful truck from this team

I purchased my vehicle from Wii Auto Sales and, after recently going back through my paperwork,…read morediscovered that I was charged $995 for TheftPatrol Gold, an aftermarket theft-tracking product. My issue isn't simply that I no longer want TheftPatrol. I do not recall this $995 product being clearly explained to me as an optional add-on that I could decline. Had I understood that I was agreeing to pay an additional $995 for an optional TheftPatrol product, I would not have purchased it. Mike was my salesperson, and I do not recall Mike clearly explaining that TheftPatrol was an optional $995 purchase or asking me whether I wanted to add it to the vehicle. I contacted TheftPatrol seeking a refund and raised my concern about how the product was originally disclosed. I was told that TheftPatrol is considered a completed aftermarket product because the equipment had already been installed/applied, and therefore they would not refund it. What bothers me most is that I am now being pointed to paperwork I signed as justification for the charge, rather than my concern being addressed about whether this optional $995 product was clearly presented to me and knowingly selected during the sale. My advice to anyone purchasing a vehicle here is to carefully review every line of the contract before signing and specifically ask which aftermarket products are optional. Don't assume that every charge presented during financing is required as part of purchasing the vehicle. I am still attempting to resolve the matter and would be happy to update this review if Wii Auto Sales addresses my concerns and provides a satisfactory resolution.

This was my second time at this location, and I got Ursula again! I knew immediately that I was in…read moregood hands. As always, she was quick as lightning, friendly, accommodating, and very sweet. The manager came and checked in too and she was very friendly. From my experience, this location does its best to make sure you're getting the best value they can offer. Thanks again!

Carvana offered $11,800 on their website for my car and Carmax offered $10,600 on their website. I…read moreput my car on Bidbus and it sold for $16,000. I have to drive a good distance to drop the car off, and Carmax is right by my work. Before making my long trip I wanted to bring my car to Carmax for a visual inspection and in-person offer. In a Carmax chat online they told me the visual inspection could raise the value and she accommodated with a new offer of $11,600. When I got to the store for the inspection, the employee would not move from the $10,600. He told me the online quote is accurate and thats what the quote is. I explained all mentioned above to the employee, and then I told him that he hasn't even looked at my car yet. I said, how do you even know if you haven't looked at my car yet? He continued about the website offer, then asked for my keys to inspect the vehicle. This is where I get upset. I hand my keys to the employee, he turns around to put the keys in a box or something, mumbles something to another employee, and the other employee says (in a snotty tone) "It probably needs a transmission!" .....and they both chuckle. As if its humorous. I had to get out of there before going off on someone. I asked for my keys back and I left I can't say that I've never made those kind of comments before, but never with the person or customer standing right there to hear. Thats not something you assume out loud on the showroom floor behind a counter. Very unprofessional.

Had a great experience, it was my family's first time buying a car from a dealer and my first car,…read moreeven though it was a bit far from where I lived, but definitely worth it. The process went pretty smooth, got all the paperwork done in a few hours, and saved the time and effort of going to my local DMV and doing it alone. I saw the car on CarGurus, then contacted them, and went in person for a test drive. They were nice people and was serious and straight to the point when it came to paperwork and payment (which got me kind of nervous), but definitely efficient (much better than does that keeps smiling but turns around the bush when it comes to the actual deal) . They were open to negotiation, and provided a 48 hour guarantee and 3 months warranty for the engine and transmission. I got the car inspected independently at my local mechanic, had some small issues and contacted them within the guarantee period. I was able to bring the car in, they had their mechanic inspect it again and got all the issues solved, which was really helpful (they even got my cabin air filter changed which is much appreciated, I thought I would have to change that myself since it's not a mechanical issue). Above that they even had a mechanic go on a test drive with me to inspect some concerns I had about the engine being loud on high speed. Turns out everything was totally fine, and they patiently explained to me why that happened (very helpful for a first time driver)!

I do not typically write negative reviews, but I feel obligated to share our experience so other…read morebuyers can make an informed decision. We purchased a 2011 Chevy Cruze from Brothers Auto for $3,500. At the time of sale, we were told the vehicle was in "perfect condition" and that there was nothing wrong with it. Within two weeks, we took the car to our trusted mechanic because we noticed issues. The inspection revealed multiple oil leaks from several areas of the engine. We spent approximately $600 addressing some of the repairs, but the primary leak was estimated to cost an additional $3,000 to fix. When we contacted Brothers Auto, Alex told us to bring the vehicle back so their mechanic could inspect it. After their inspection, we were presented with an $1,800 repair bill. When we declined the repair, we were reminded that the vehicle had been sold "as is" and that any repairs were our responsibility. We accepted that responsibility and continued maintaining the vehicle ourselves. Unfortunately, less than three months after purchasing it, the engine failed completely. My daughter was stranded at 12:30 a.m. in Los Angeles when the engine blew, requiring a $500 tow bill just to get the vehicle home. At this point, we have spent more on repairs and towing than the vehicle was worth. Between the purchase price, repairs, and towing expenses, this experience has been extremely costly and disappointing. I understand that used cars can have unexpected issues and that vehicles sold as-is come with risks. However, based on our experience, the condition of this vehicle did not match the representations made at the time of sale. My advice to anyone considering a purchase from Brothers Auto is simple: have the vehicle thoroughly inspected by an independent mechanic before buying, and do not rely solely on verbal assurances regarding the vehicle's condition. This review reflects our personal experience and is intended to help other consumers make an informed decision.

Amazing the first and only word I can describe this place. Unlike most car dealerships this place…read morewill put you before everything else to ensure you are above and beyond satisfied with your purchase. Robert was amazing, he really went above and beyond to get me in a car that was right for me. The staff is beyond friendly and if you are looking for a car please look no further. Ask for ROBERT

negative stars if I could. I bought a lemon of a car from them and was taken advantage as a single…read morefemale buying alone. two tires blew out 3 days after purchase and with no jack in the care. the AC only worked for a week and I am still having issues after a year. taken it to the shop three different times. Paying almost 20k for this lemon and feel 100% taken advantage of. I WILL NEVER PURCHASE OR RECOMMEND THIS PLACE.

I've been looking for a certain car for a while, I got couple of good deals, however, Arshak got me…read morea great deal and delivered what he promised on time with no hidden fees, I highly recommend royalties Auto Group.

Wow! What can I say.... These guys work hard! I found Royal…read moreAuto Group on Instagram and am so so happy I did! I had gotten a quote from another company a few months ago and the difference between Arshak and the other company was night and day. The other company was very pushy and thought about their benefit not mine. Royal Auto group catered to my every need and want from the first second of our first phone call, and as a business owner myself, that is greatly appreciated with all my heart. Always available, and amazing customer service! They made my car transition soooo smooth. I'll always highly recommend this company to my friends and family.

I'm going to give this place a five star review for a few reasons. I wanted to get something decent…read morefor my son who just got his license. Four door, something good on gas that's safe. He's going to be using the car for school and work. I found a four door Honda that my son liked. Car looked fantastic for having so many miles. Ray let me look around the lot and I asked as many questions as I needed. He gave me a break on the price. He let me test drive the car. He had the car detailed before pickup. It was easy and no pressure... I recommend giving this business a look!

First off let me say I've been to several car dealerships trying to find a great deal on a great…read morecar in several different cities and not one of them gave me the customer service and and deal like ray has at canoga imports. Ray really wants you to find a car that your happy with and let me say I love my 2009 toyota avalon! This was my first dealership I've ever been to and the first car I ever had. So far I have been driving it for a year and have had no problems whatsoever. If you want to finance a car that is very reliable at a great cost this is honestly the best place you can go to.

Called this place last Friday and Danny was the sales person we dealt with the entire time. At…read morefirst, I was a bit skeptical like anyone should be, but after checking out their vehicles and test driving a few we felt at ease. My husband and I needed in house financing due to our terrible credit, so finding a dealership that provides this option was a bit harder than it seemed. After about 20 minutes inside the office, we got approved for the vehicle we wanted, a 2004 Toyota Sequoia, with $1800 down. Since we are on a fixed income, we could only afford around $250 per month, and Danny was very accommodating with that request. Highly recommended because the sales experience was not humiliating or uncomfortable as it has been with previous purchases. Thanks, Danny!

When they give you a price at least it's the price = the 7000.00 van isn't really 10,500.00 after…read moreall the hidden add on costs .They seam to be honest .Friendly .Going to pick up a van there after driving all over town and learning the ins and outs of buying from a dealership .They do try and push putting it on a payment bases .Who doesn't .Even when you buy a new car they would rather you would pay payments .

I've never had a worse experience with a repair shop in my life, the vehicle was brought in for a…read moreoil change, flush gas and a new battery. less than a week later he calls demanding for payment, when asked what work was done he explained and the bill was paid only later for him to say that wasn't the work wasn't actually done and the thousand dollars was just a deposit. What's worse is he's either lying or has many screws loose because second bill he wrote up was God knows for what. Almost 2 weeks and $3,000 later we were just happy to get the car back and never deal with Greg and woodland motors ever again. This is place is a customers worst nightmare.

Horrible experience. Greg is an aggressive crook. Come to this business if you want to be cheated…read moreout of your money. Greg and his wife will try to bully you into paying and arm and a leg for a battery installation and some spark plugs. They will give you a 3k dollar bill for man hours invested to complete this work.

This is probably one of the worst car dealerships I've seen around. They sold me a car that was…read morepretty much "staged" meaning it was prepped to look good and smell good but underneath it at, it was really bad. One week later I got this vehicle from "Tony" this dealership I had to take it to my mechanic and had to spend $760. On it on transmission oil, and other items see the pic of the bill I got. Once the vanilla fragrance died out I realize that it had a real bad odor so I had to change the air filter inside the vehicle. On top of that when I first got it I didn't realize it had so many things that were broken. I also didn't realize that the seats were really stain due to the tinted windows so it was dark inside so I then had to spend another $180 to get it a clean from the inside. It was so bad that one of my kids got a really huge body rash and they "Tony" did not do anything about it. Over all these people lie to sell you whatever they can. They might come off as religious and concern for your family but at the end of the day once they have your money they don't care they don't know you. I made the huge mistake of not doublechecking everything because I trusted them. Because of that I've had to spend over $1000 now and I'm sure I'm gonna spend a bit more. Do not trust these people. They don't care about your family all they care about is getting your money. They claim this vehicle had pass a 5 point inspection! "HA!" I'm so upset with him that I am trying to open up a DMV-Investigation case against their company. I have attached a picture for you to see. I'm not lying. This company should not be in business.

I bought a Dodge Ram from tony good homie just about a month ago runs great like a champ and the…read moreguy hook me up with good insurance so far it's been good .thanks tony alrato