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    CarMax

    2.9 (222 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

    CarMax Photos

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    Reviews With Photos

    Vanessa P.

    Thank you Malik for helping me purchase a BMW here at CarMax. I love the car so much. The purchase/paper work was easy. Ask for Malik if you are looking for a car here.

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    2 months ago

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    4 months ago

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    6 months ago

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    3 days ago

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    24 days ago

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    4 months ago

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    5 months ago

    Seamless experience. Nice people. Walked me through the whole process. Kept their word. Shout out to Caitlin who helped me.

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    2 months ago

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    29 days ago

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    5 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - CarMax

    Review Highlights - CarMax

    Ursula Parker was very professional, kind, efficient, and most of all respectful.

    Mentioned in 3 reviews

    Read more highlights

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    Trade-In Solutions - Trusted car buyers, in the West Los Angeles area, since 2017.

    Trade-In Solutions

    (505 reviews)

    Sawtelle

    I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

    I came to trade in my car and considering the shape it was in I am happy with my offer…read more I was able to get a great car and a man named Irvin was incredibly helpful, honest and patient with me. He was knowledgeable and helped me every step of the way, I had no idea what I was really doing or looking for and he found me a great option that fit my budget. he even stayed over his hours to help get me in a car and out that same day. Service people Ethan and Alyssa I believe her name was were SO sweet and eased my anxiety. Very happy with my experience and hope these workers get the recognition they deserve cause Sunday was a busy day for eveyone there and they kept it 100% professional and friendly.

    CarMax - usedcardealers - Updated June 2026

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