I rarely write reviews, but Bob's Quality Door Service absolutely earned a 5-star rating…read more From my first call and text, Bob was incredibly responsive and professional. Before scheduling a service call, he even suggested a few troubleshooting steps I could try myself at no charge in hopes of resolving the issue and saving me money. When that didn't work, he arranged for a technician to come out the very same day. I was given a two-hour service window, and the technician called about 45 minutes beforehand to let me know he could arrive about 30 minutes early. He was friendly, professional, and understood that I was working under a time constraint. The technician diagnosed the problem within minutes, had the necessary part on his truck, and completed the repair in about 20 minutes--finishing before my scheduled service window even began. He was knowledgeable, easy to talk to, and took the time to explain everything clearly. What impressed me most was that neither Bob nor the technician tried to upsell me on anything. In fact, they seemed genuinely focused on finding the most cost-effective solution and saving me money whenever possible. Excellent communication, prompt service, honest pricing, and quality work. This was truly a 5-star experience from start to finish. I highly recommend Bob's Quality Door Service.

I can't recommend Quality Door Service enough! My garage door had come off track and wouldn't…read moreclose, leaving my garage unsecured just before I was leaving for vacation. Edwin came out the same day, assessed the damage, and got the door safely back on track and operating again. He was completely transparent about the situation. One of the metal panels is dented and would need to be replaced, but since the model is discontinued, he explained my options and reassured me that the door was now safe to use and no longer a hazard. I really appreciated his honesty--he didn't try to upsell me or pressure me into unnecessary repairs. In a world where it's hard to know who to trust, Edwin showed integrity, professionalism, and genuine kindness. When the time comes for any future garage door repairs or replacement, Quality Door Service will absolutely be my first call. Thank you again, Edwin!

We asked Scott to help us with hanging several large, heavy pieces of art. He did an excellent job…read more I highly recommend him to anyone.

They were were very responsive and were able to get out to my house the same day to install a…read moreshowerhead. They were also very affordable.

Absolutely do not USE!!! They are very unprofessional, communication is terrible, they continue to…read morelie about time and date of things being done. Just horrendous business etiqute. I would not recommend AT ALL. Be warned. The website also says lifetime gaurantee on all new garage doors, but now I am being told it is only 15 years. Deni is a sales/service person is so incredibly rude and his manager Eric is not much better. They stole all of our garge door hardware. They installed the wrong door and then argued with me when I said it was wrong, then they came back to change it, however it took over a week, they panels were scratched and the garage didn't function properly. When the installer left he did not clean up and we found nuts and bolts all over our garage for our cars/tired to drive over and get nails in them. STAY AWAY!

This company repaired my garage door semi-emergently after its spring broke 9 months ago after…read moreusing Yelp's project feature to help me contact various garage door companies. The communications with this company already seemed a bit sketchy from the get-go, with messages that someone's vehicle broke down and that they needed to send another person out. Granted, it was late at night and this was the only company that would be able to fix my garage door that night, so I went with it. I was suckered into purchasing "upgraded" spring and cable components, paying nearly $2000 (at which price I probably could have just purchased a new garage door). I requested for them to give me a written warranty, and they never did, only an invoice with a company that didn't even seem at all garage-related (is this company a complete sham?). Despite this, I figured maybe the work they did was OK -- initially, the garage door seemed to work fine. Over the ensuing months, however, I heard persistent squeaking despite lubricating all moving components every 1-2 months. Then suddenly, one of the cables came loose, just nine months after it had supposedly been replaced, causing my garage door to become unbalanced and unable to close. I had considered contacting them, but I really didn't trust them to correctly repair the mistakes they made. I went with another company that seemed significantly more legitimate who noted that the cables seemed "old" and they showed me all the fraying, likely indicating that the "new" cables that Space Garage Door placed were either not so new or they wore down extremely quickly by the shoddy job they did. The other company was able to replace the springs and cable for under $1000. Overall, I STRONGLY DO NOT recommend using this company. Who knows if "Space Garage Door Repair" or their owner(s) is/are operating different scam operations under different names. Their website looks polished with all sorts of listed legitimate accolades from Google, BBB, etc, none of which I was able to independently verify. I also do not plan on sending future project requests via Yelp to all companies that Yelp suggests -- scams like this really have put me on heightened alert, and I will be thoroughly vetting companies before even requesting them to come out for a quote

Prompt response and a knowledgeable workman. We are quite pleased, and we will call again if we…read moreneed service.

Part of the seal/weather stripping was missing from the bottom of my garage door and needed to be…read morereplaced. Water, leaves and dirt were always coming in from outside. From a recommendation, I called Leo to assess the issue. He was prompt and very knowledgeable. He replaced the bottom weather stripping on my garage door. He also preformed some basic maintenance and replaced a couple parts at no charge. Before he left I asked if him if he could help me program my car sensor to open the garage door (I had not done that yet). He happily agreed and programmed it in seconds. I highly recommend Leo. He is knowledgeable and very friendly.

My mom and I used this company to service an issue we had with our gate…read more Please keep in mind that this experience was my impression based on phone calls I overheard and updates from my mom on the situation. Professionalism: the lady they have working in their office could probably do with some customer service etiquette training. The service person also cancelled 3x before coming out to fix the gate with no explanation of service charges or an estimate before finishing the work. I told my mom going forward please get everything in writing from all people providing services, but I believe most professionals would give you a break down of services to be rendered so you don't get charged 314 dollars for changing the batteries in an automatic gate. We got charged for a service call, labor, and parts. Usually you only get charged for a service charge if you decide not to go forward with the work. Communication: my mom had to get in touch with the lady in their office several times in order to get a quote with part numbers and weirdly the numbers on the verbal and email estimates kept changing, leading us to believe they're not really charging based on anything written down. I think it's super unprofessional to not follow up with an invoice or estimate rendered but that's our fault for chasing them down, we should have just left it alone. Accusation: I overheard the woman on the phone say that my mom didn't want to pay the bill we were given and my mom explained the service person didn't take payment at the time of service like other people in other industries have done. The woman argued with my mom about the bill when my mom asked if she was going make changes to the invoice and send her an updated invoice. My mom explained the service person gave her nothing but the carbon for the 314 dollar estimate. I feel that this situation was very confusing with poor communication and service and a lack of professionalism and poise on the company representatives part. I understand that everyone has bad days and if the owner would like to chat about our experience I am happy to discuss it with him or her but I currently do not recommend this company as I feel they didn't hit the level of service the other reviews had left. I read reviews religiously and look at them as opportunities for business owners to know what's happening in their business, but I don't leave them without serious consideration. Unfortunately the customer rep was so unhelpful I am leaving this Google review. Thanks for reading. Update: Spoke to the owner, didn't feel he handled it professionally. Especially considering he just wanted to go on a rant about "libtards" and "snowflakes". Ok... great response to the question of are you aware of the specifics of the service call. All in all I would not recommend. I am sure the owner or his wife will respond with a nasty reply or something about how I am not a customer. https://www.bbb.org/us/tx/houston/profile/garage-doors/sentry-garage-door-gates-llc-0915-90034452

They respond very quickly and do the job right. I have always been happy with them. I don't know if…read morethey are too expensive or not, but I don't have to worry that our gates won't get fixed and fixed correctly.

Chez Garage Doors made upgrading my garage door a stress-free experience. Their knowledgeable staff…read moreguided me through the selection process, and the installation was quick and hassle-free.

From the owner: Chez Garage Doors is a full-service garage door company based in Houston, TX, serving the entire…read moreHarris County, TX, USA area. We specialize in repairing existing units or installing new garage doors. Our team of licensed technicians uses only the best brands and products, whether it's a broken spring, faulty openers, or torn cables - we are here 24/7 to take your call. Come to us for garage door installations, garage door opener repair, garage door spring replacement, garage door maintenance, and more. We guarantee licensed and insured work to get your garage doors in perfect condition. Talk to us today to learn more!

Jason is very personable makes sure the job is done right. He also will not overcharge for his…read morework. I'm not saying he is inexpensive, but he also is not expensive.

I'd had both garage doors replaced about 3 years ago. Last week, one of the doors caught a loop of…read moreit's own cable and self-destructed. I called JT, and Steve came the next morning. He spent much of the morning pounding it back to shape, and added reinforcements. It looks fine now, though still creaky on opening. I'd expected that JT would take some responsibility, since Jason had done the installation. Nope. Steve attributed it to my garage "sinking", though there is otherwise zero evidence of this, no cracks in the foundation, and my house has been stable since about 1982. I was charged $270 for the work. My last garage doors lasted over 20 years without problems. Overall, JT seems to do basically competent work, but doesn't take ownership of downstream problems which they are responsible for. Based upon this experience I am lowering my rating to 3 stars, and I am feeling that is probably generous.