I booked a couples massage as a birthday treat and was excited to finally relax and enjoy the…read moreexperience with my partner. Instead, it was one of the most unprofessional services I've ever received. My therapist was the manager . Throughout the massage she repeatedly left the room whenever the door chime went off . Each time she stepped out, the door was left open, which meant I was lying on the table exposed to hallway noise and completely lacking privacy. She never once checked in about pressure, used hardly any oil, and didn't make up for the time she was gone. On top of that, my partner's therapist actually switched out with another person in the middle of the appointment without any explanation. That was shocking and made the entire experience feel chaotic and uncomfortable. A massage is sold by time and by a promise of relaxation and privacy. We did not receive what we paid for. This was supposed to be something special for my birthday and it ended up being stressful instead. I won't be returning and hope the owner addresses these issues.

I was in the area for a meeting and had 2 hours to spare so I decided to come here- opted for the 1…read morehour deep tissue & 1 hour foot massage. Altho the massages were decent and my therapist does have "good hands" & was very gentle, maybe a little too gentle, there were many cons that made my experience unenjoyable. Nobody speaks any English- everything I said or asked, my therapist didn't understand, she just smiles & says "ok" and during the 2 hours in the room, she went in & out a lot. Not to mention, she shorted me about 10 mins- apparently, the time starts after you pay, not when the massage starts & they don't use a timer. Prices are on the higher side & there's a $3 fee if you're paying with a credit card. What's really annoying was the receptionist lady kept talking loudly on the phone nonstop, like can I relax & enjoy my massage in peace?! Def not coming back again :x

To start with; when you walk in - it's a beautiful and a relaxing space. You next sit down and talk…read moreabout where you are having issues. Alyson will confirm that she understood you correctly so that she can address your problem areas with extra time. The whole experience is Fabulous!!!!

My massage was EVERYTHING! I really appreciated that Aly took the time before we began to review my…read more"trouble areas" and afterwards she shared what she observed during the massage. She also provided me with product recommendations to help relieve stress related tension in my neck and lower back. It was definitely an "it hurts so good" type of massage, which I needed. I have already booked my next appointment!

My appointment was a couple's massage therapy session, which ended up around $140 with the check-in…read morediscount. David is a pro - very soft-spoken but he was super receptive to tuning the pressure in my massage. I didn't have too many specifics to focus on, so we just worked on relaxation - and I came out feeling like I had given myself a major gift. I'm coming back next time I pass through town!

If I could give Mackenzie 10 stars I would. I got a VERY long overdue massage last night. It was…read moreawesome you could schedule massages past 7pm on a Friday. I met Mackenzie, filled out some paperwork, chatted about problem areas and she got to business. I like that you don't choose deep tissue, sweedish, hot stone, etc, but that the massage is customized to your individual needs. I had a combination of all of the above used in my massage. Apparently I had knots in my neck, back near shoulders, lower arms and a tight butt (i'll take that as a compliment! LOL). She took the time to work out each and every knot telling me that if anything was too much to let her know. It was very intense to work them out but not too much but all worth it as man do I feel 100% relaxed today. I don't think there was any part she missed. For me the neck massage was worth the amount, i didn't realize i was so tense up there. She covered arms, neck, legs, back, butt, feet, hands, scalp.... it was amazeballs. When I was checking out, I had mentioned that I travel a lot for work and she told me they often have same day appts available if I ever just have a couple of free hours. So check this place out! Get Mackenzie and tell her I sent you! We will both get a discount! Oh and also if you check in on Yelp you get 10% off!!!!

I won't say Debbie is Lady Jesus, but she sure knows her stuff. I've visited her massage studio…read moretwice thus far and won't hesitate to return the next time I'm in severe pain. She's extremely skilled in pinpointing issues and explaining what she's doing to *mend* them. Debbie employs a bunch of different massage techniques, including ashiatsu (back walking) and inversion. I never thought I'd be okay with someone walking on me, but it really does seem to help with pain and alignment issues. I appreciate that she listens intently and then formulates a plan to lessen the pain substantially in the selected time session (I've requested an hour each time). I've had some frustrating back issues for several years now (sciatica, scoliosis, bulging disc...you name it), and it's incredibly reassuring to know that Debbie is only a few blocks away when I need her. It's easy to get an appointment within the week. If she doesn't pick up the phone, leave a voicemail and she'll respond within 24 hours at most. Debbie is also personable and easy to talk to. I'm so glad she landed in Richmond.

We arrived for our massages Monday at 5:45 pm. Their sign says their open but no one is here or…read moreanswering the phone.

This was my first time in visiting. It was magical! Eva was…read moremy technician and I booked for the 90 minute massage. She had me on a journey the whole time. Such detail and professionalism, not only did I feel comfortable, I felt special! I have used the big chain companies before and always felt clinical going in there absolutely not here. Eva put so much love into what she does. I will be coming here on a regular basis to maintain. The atmosphere is a vibe in itself and I'm so grateful I found this wonderful spa! Thank you so much Eva!

It has been quite a while since I've had a massage and visiting this spa for the first time did not…read moredisappoint! I was very impressed as a walk-in that they were able to quickly service me with a facial and a massage (foot and body). I feel amazing and will be coming back!

Been here a couple of times over the past few months when down in RVA and not disappointed. My…read morefirst visit was a full massage with Jenna and it was so relaxing and I think I fell asleep within the first 20 minutes, which for me signifies a great salon and I was pleased. Today, I had reflexology by Stefanie and it was dreamy. It's so interesting how points on one's feet can be felt in various body parts/organs. Massage pressure is personalized and she was right on target as well as the manipulation of my feet was executed with care and gently. Stefanie has excellent customer service and she explains things as she moves around the feet however also periods of quietness for solitude or in my case a snooze. My experience at RESOLVE on both occasions SUPERB. Highly recommend‼

Had a really positive first experience here and felt the benefits multiple days after rather than…read morejust the hours later!

Katie is amazing. She is totally and completely magic when it comes to massage and the knowledge…read moreassociated. She's very intuitive & listens to your needs, wants, and concerns. I 500% recommend !

KATIE IS AMAZING!!! Her love & passion for massage is incredible. I am a massage therapist myself &…read morehave been in the field for 6 years.. I know a good one when I see one. Working with her leaves my muscles feeling rejuvenated & I look forward seeing her each & every time. :)

I had my first massage with Brandi yesterday and it was truly amazing. I've never experienced…read moreanything like it. She is beyond talented in what she does. The atmosphere was very warm, peaceful and inviting. I highly recommend Brandi and will be returning.

Brandi is amazing. I've had massages all over the world and she's truly top notch. Love her place…read moreand her. Always leave feeling great.

First time going here was for a much needed massage for my birthday. Deya was so great and very…read moreknowledgeable!! I will definitely be back!

Hands down one of the best places for massages and facials I've ever been to!!! 1) You don't tip!…read moreThis never happens! Every establishment especially restaurants and fast food give you the option to tip. Not this place! 2) So easy to make the appointment online. Straightforward and manageable. 3) Street parking around the building was easy to find. 4). The place was quaint and peaceful. And it smelled relaxing and welcoming!! The staff were so kind and knew their stuff! I had a massage with Kendall and she was amazing!!! I wish I had more than an hour session because it was perfect. Moderate pressure and made the whole experience so relaxing- I had the hot stones and towels which made the whole experience so much better. Next, I had a facial with Maricela. She listened to my concerns and knew exactly what to do with my poor dehydrated face! All the products she used felt so fresh and clean and smelled so good! She did such a great job that I must've fallen asleep from being so relaxed! Kendall and Maricela did such an amazing job! Everything was perfect! I highly recommend them to anyone looking for a healing touch and walking away feeling rejuvenated!

Therapist was amazing. Didn't get her name but she had perfect technique and pressure and wiped…read moreaway a really stupid day. I will be back.

From the owner: YY Massage is New Grand Opening Massage and food Massage in the town . For both Man and women ! It…read moreon promotion period . 10 off for all new customer.