Horrible horrible horrible Never touched anything up after…read morewe informed them of the problems we had with the home. After 2 years electricity in the laundry room gave out. They forgot to add a window prior to moving in the only thing that was resolved. Cracks throughout the house that weren't fixed. Cracks appearing throughout the ceiling. Over the years the crack on the ceiling has been getting worse. Its started at the top center of the ceiling between my closet door and front door eventually it grew so large and has began to crack the connecting walls. Oh by the way paint bubbles up in the bathroom.

Awful homes with horrible quality! Their town home complex Chelsea they have cut every corner…read more.. it's basically cheap housing townhomes. There are no gates, no parks, no open parking spaces, no back yards, no community pool and a massive HOA. On top of that they are so poorly built...welcome to the future Ghetto! Sorry I ever got involved

Do not buy in a Toll Brothers neighborhood. I live in Elkhorn Grove, Las Vegas. You will pay for…read morea $900,000 to a million dollar home (after upgrades) and then Toll Brothers (who controls the HOA at this time) will allow people to build ugly monstrosities like this that also block your Mountain View.

Toll Brothers just built our amazing dream home and made the entire process seamless and enjoyable…read more We can't say enough wonderful things about our construction managers, the sales team and design studio. Everyone has been professional, kind, patient, helpful and in the end delivered a beautiful, well built home for us to enjoy with our friends and family for years to come. Thank you Elkhorn Grove and Toll Brothers!!!

Update -- fifth time is the charm! Allow me to be the first to give Century Communities more than…read moreone star. At long last they have fixed my wall. What is entirely disappointing is their total lack of care through the entire process. During the sales process they came off with a take it or leave it attitude. Flooring options were minimal -- upgrades were ridiculously expensive, and due to Covid, we could not preview our options -- absolutely inflexible -- they would not even let us close bare floors! We ended up ripping out ALL the flooring and replacing -- delaying our move in by two months. We had to chase them throughout the warranty process to fix their problems. In fact, I finally had to send a certified letter to the local President to get them to take action, and even then it took them a couple more months. And the President never showed me the common courtesy to respond to my letter. They say leadership comes from the top. My impression is that Century Communities just does not care about their customer. They are in hot market, they are a big corporation and you are privileged to be able to buy a house from them. The shame of it is is that it is a nice house. We like the design with the 10' ceilings and the open floor plan and single story. The quality of the materials and construction is pretty much average or slightly above, but is just fine. If we had been given a little courtesy, and had our warranty issues addressed in a timely and professional manner we would have a much better taste in our mouths and would probably recommend them. They will probably say that Covid was a challenge. But if you look at the other reviews prior to Covid they have the same ilk. And frankly they continued to build a brand new subdivision not a mile from us right through Covid. If you do buy a home from Century Communities buy it for the location and design and be prepared to deal with an inflexible, unprofessional company that really does not care about you. If I could give them zero stars! After a year and one- half chasing them to fix their construction defect they finished yesterday-- for the forth time -- and it is not right. What a shocker that every review is one star! They never do what they say they are going to do, and no pride in their workmanship. Question: How do you know when a contractor is lying? Answer: Their lips are moving!

We made a $12,005 EMD (earnest money deposit) for a property at the Northwest location-Skye Canyon…read morearea. Our application was voided on 12/30/2025. We patiently waited for our refund. After several texts and phone calls but still no refund, we decided enough was enough and reported the conducts of two sells manager, Crystal and Barry. Official complaint letters were sent to the Nevada Real Estate Division, the BBB, their corporate complaints department and their marketing department. Finally on February 2, 2026, we received a wired transfer of our EMD money! Never experienced anything like this!

LOW INTEREST RATES.... to scam you into one of the worst micromanaged communities you could live…read morein. I've been here 2 years and will not be renewing my lease. Everything seems nice on paper and ideal for the family until you actually live here. Walkable community to multiple park's and pools .. that are closed for a majority of the year (and will be given attitude for asking when the pools will open), tons of street parking... that they charge a permit to park on even if you live at that property and a spacious garage... that I can only put my storage in, if my car is able to fit inside with it but not changeable to make into a living area. I.e personal gym, another living room and definitely not a personal workshop for your vehicle even if it's for something minor. Which on top of that, the garage is ONLY allowed to be open for entering and exiting vehicles, no other exception and a whole list of other things that can be micromanaged. Leasing agents are just trying to get a profit by getting you in and the HOA are just there to police you up afterwards. As prior military, If I wanted someone to be breathing down my shoulder every time I step out of my house, I would just reenlist for the military again. HOA in general isn't always desired at any community but here at Touchstone living, it's no exception. If they were a little more accommodating to the residents or even somewhat nicer to us then I could over look certain things as a resident but it just doesn't feel welcoming to be living somewhere where you have to constantly be worried about doing the right things in the community. More often than not, it feels like a correction from them rather than care. Which they DO care for the looks of the community, just not the residents. This community is perfect for people who only want a short lease or military members looking to only stay for a year or two but if you're looking for a life long home for the family and kids to grow up, please go look somewhere else if you love your family. They preach that they care for us families but hassle us with unnecessary fees and rules so we fall into their line of obedience. The turnover rate here is the highest i've seen a community have, people moving in and out within the year and yet people wonder why they offer a low fixed interest rate with ads all over the city. They need us but yet won't accommodate for us, what a conundrum. Please save your money and most importantly, your time, by not spending it here.

You can't park in front of your own property, but everyone else can. The HOA parking manager is…read morerude and has no empathy. He had my vehicle towed from in front of my door, which cost me $450.

Alexis did an EXCELLENT job presentation on our wonderful tour ! Very knowledgeable and answered…read moreall our questions. We enjoyed our tour of the facility and learned much on the process and development of the modern prefab homes. Thank you for the wonderful opportunity to come visit a spectacular business model. We appreciate the terrific presentation and tour! Thank you to all involved. Israel & Catrina

It was a great tour. My mother and I came here recently and were welcomed by Alexis Torres. Thank…read moreyou again for the tour! We are definitely considering the casitas!

The quality of the house is so bad! Stay away from pardee builder! My house ceiling has been…read morefalling three times already in 8 years only. The pipe they use on the ceiling is so bad that it keeps leaking. You never know which part of your ceiling is going to fall due to the leakage you are not able to see until it falls down!!! Same thing happens to my family as well that also has pardee home.

I recently purchased a new home at Midnight Ridge in Henderson and love that I could pick my…read morebeautiful mountain lot, the exterior and all the finishes! The home was personalized to me perfectly. Amy Noto in sales was very helpful every step of the way and all of the communication with lending and construction was detailed and we resolved any concerns immediately. Andrea in the design studio was patient with me and the process and helped me select such beautiful modern, yet classic options. I'm so grateful to have found my dream home on my dream lot!

The worst decision I made was moving here instead of Summerlin. The HOA is nothing but a constant…read moreheadache with their extortion fees. If you want a place where they are constantly harassing you then buy here.

The HOA in this neighborhood is completely out of control. I would not recommend moving here unless…read moreyou want every aspect of your property looked at all the time.

Low grade homes, terrible sales people, middle management is lacking and Las Vegas leadership even…read moreworse. Two new communities in Lake Las Vegas are hideous. One in south shore which is too overpriced and the other on north shore is interesting - they released 9 homesites in phase 1 but they already chose high priced structural upgrades, and there is no backing out of them. The model designs, especially in the larger home is hideous. Whoever designed it should go get training. Don't waste your time with them. Just a low end builder trying to break into the high end market

Absolutely terrible experience at Edgewood by Tri Pointe Homes in Summerlin. I had a self guided…read moretour scheduled for 4:00 pm through their QR code system. When I arrived, the onsite agent had no idea how the self tour process even worked. Instead of helping, she wasted nearly 40 minutes of my time despite me repeatedly telling her I needed to get into my scheduled self tour before my time slot expired. Because of her incompetence, I missed my appointment entirely. During this time, she tried to size me and my friends up and made several condescending remarks. The most insulting comment was, "Oh you know where we are at right? This is Summerlin. We are surrounded by million dollar homes." As if the numerous Summerlin flags everywhere were not obvious. What made that comment even more ridiculous is that I literally live right across the street from these homes. She was rude, dismissive, and spoke down to both me and a realtor present. After all of this, she then asked me to close the gate at the self toured model and the office modules at closing time, as if that was somehow my responsibility after she had already wasted my time and cost me my scheduled tour. For reference, Edgewood has three model homes you can tour through their office, and couple completed homes that are meant to be self toured using their QR code system within a set time window. This agent clearly does not understand how their own process works and has no business interacting with potential buyers. If this is how Tri Pointe treats people who are genuinely interested in their homes, imagine how they treat you after you sign. Completely unprofessional, disrespectful, and a total waste of time. Avoid this location or more importantly this realtor.

Completely disgusted with the unskilled labor, missed/rescheduled appointments and lack of…read morefollow-thru from Carissa Mahle, Joel Guzman, Martha Blanco, Jose Encinas and Bryan Lindebaum. Moved into my home in March 2022 and still dealing with repairs; most of which have been done and re-done numerous times! I suggest anyone who has bought a Lennar home get a private home inspection after move in. House was found to have broken trusses, unwrapped pipes, half insulation in attic and over 50 other issues! City of Henderson Code Enforcement Division will be notified of home inspection violations. Mass production of poorly constructed homes while creating the illusion of customer care seems to be the standard business model for Lennar.

Bought a two bedroom two bath house from Lennar three years ago, and just from the jump had all…read morekinds of issues, some of theirs and some of it Matt our kitchen was completely flooded from underneath from sanding a idiot system, plumber, who didn't know what the heck he was doing, and we had to endure a weekend of blowers and dryers humidifiers to with no compensation, and the work was done. Everything was fixed no not one word of giving us a penny for inconvenience. It soured me on Lennar. I would not recommend this company.

We recently noticed water stains on our ceiling and suspected there was a condensation issue with…read moreour HVAC system. We contacted Super Service Cooling and were assisted by Jessica, who was friendly, professional, and knew exactly what questions to ask to quickly schedule our service appointment. Even though we called late in the day and during a holiday, they were able to get us scheduled for the first appointment the next morning. Our technician, Jeremy, was courteous, professional, and thorough throughout the entire visit. He followed all safety and cleanliness procedures, including wearing shoe covers, and clearly explained what he was doing every step of the way and what needed to be done to resolve the issue. Jeremy also pointed out other items he observed during the service that may need attention in the future. He explained which items were more critical and the potential consequences if left unresolved. I appreciated that he provided recommendations without any pressure and emphasized that the decision was completely ours. Overall, we had a great experience with Super Service Cooling. Highly recommended for anyone needing HVAC or plumbing services

My HVAC started blowing warm air and I saw a new one in my future…read more I asked my neighbor for a recommendation as I knew she recently had her HVAC replaced. She said she really trusted this company so I called Friday afternoon and spoke to Jessica who gave me an appt time within an 1 1/2hr of my call. I really was impressed with the text letting me know the service rep was on his way along with a picture so I would know who to expect. Lorenzo Garcia was very nice, professional and got to work right away. He had everything he needed for the job, including his own hose and nozzle for cleaning. I won't go into detail on everything he did but suffice to say he did an awesome job and as I purchased a service plan, look forward to seeing him again in the future. If you need service done on your HVAC, please call. You will be happy you did and I recommend you look into the service plan!