buyer beware.... like others have stated they do answer the phone but won't come to repair in a…read moretimely manner. My issue electrical downstairs main living space no power including Kitchen, dining, living, bathroom hallway. they don't consider this an emergency and won't send a tech. I was told non emergency and will be scheduled. so I go days without power. Ohh same issue 2nd time dealing with it.

Awful homes with horrible quality! Their town home complex Chelsea they have cut every corner…read more.. it's basically cheap housing townhomes. There are no gates, no parks, no open parking spaces, no back yards, no community pool and a massive HOA. On top of that they are so poorly built...welcome to the future Ghetto! Sorry I ever got involved

Do not buy in a Toll Brothers neighborhood. I live in Elkhorn Grove, Las Vegas. You will pay for…read morea $900,000 to a million dollar home (after upgrades) and then Toll Brothers (who controls the HOA at this time) will allow people to build ugly monstrosities like this that also block your Mountain View.

Toll Brothers just built our amazing dream home and made the entire process seamless and enjoyable…read more We can't say enough wonderful things about our construction managers, the sales team and design studio. Everyone has been professional, kind, patient, helpful and in the end delivered a beautiful, well built home for us to enjoy with our friends and family for years to come. Thank you Elkhorn Grove and Toll Brothers!!!

2 stars only due to responsiveness. Very unprofessional compared to other builders I've worked with…read morewhen purchasing other new builds.

We made a $12,005 EMD (earnest money deposit) for a property at the Northwest location-Skye Canyon…read morearea. Our application was voided on 12/30/2025. We patiently waited for our refund. After several texts and phone calls but still no refund, we decided enough was enough and reported the conducts of two sells manager, Crystal and Barry. Official complaint letters were sent to the Nevada Real Estate Division, the BBB, their corporate complaints department and their marketing department. Finally on February 2, 2026, we received a wired transfer of our EMD money! Never experienced anything like this!

LOW INTEREST RATES.... to scam you into one of the worst micromanaged communities you could live…read morein. I've been here 2 years and will not be renewing my lease. Everything seems nice on paper and ideal for the family until you actually live here. Walkable community to multiple park's and pools .. that are closed for a majority of the year (and will be given attitude for asking when the pools will open), tons of street parking... that they charge a permit to park on even if you live at that property and a spacious garage... that I can only put my storage in, if my car is able to fit inside with it but not changeable to make into a living area. I.e personal gym, another living room and definitely not a personal workshop for your vehicle even if it's for something minor. Which on top of that, the garage is ONLY allowed to be open for entering and exiting vehicles, no other exception and a whole list of other things that can be micromanaged. Leasing agents are just trying to get a profit by getting you in and the HOA are just there to police you up afterwards. As prior military, If I wanted someone to be breathing down my shoulder every time I step out of my house, I would just reenlist for the military again. HOA in general isn't always desired at any community but here at Touchstone living, it's no exception. If they were a little more accommodating to the residents or even somewhat nicer to us then I could over look certain things as a resident but it just doesn't feel welcoming to be living somewhere where you have to constantly be worried about doing the right things in the community. More often than not, it feels like a correction from them rather than care. Which they DO care for the looks of the community, just not the residents. This community is perfect for people who only want a short lease or military members looking to only stay for a year or two but if you're looking for a life long home for the family and kids to grow up, please go look somewhere else if you love your family. They preach that they care for us families but hassle us with unnecessary fees and rules so we fall into their line of obedience. The turnover rate here is the highest i've seen a community have, people moving in and out within the year and yet people wonder why they offer a low fixed interest rate with ads all over the city. They need us but yet won't accommodate for us, what a conundrum. Please save your money and most importantly, your time, by not spending it here.

You can't park in front of your own property, but everyone else can. The HOA parking manager is…read morerude and has no empathy. He had my vehicle towed from in front of my door, which cost me $450.

Emery was a great tour guide! The factory was very interesting. Price's seemed a little highread more

Alexis did an EXCELLENT job presentation on our wonderful tour ! Very knowledgeable and answered…read moreall our questions. We enjoyed our tour of the facility and learned much on the process and development of the modern prefab homes. Thank you for the wonderful opportunity to come visit a spectacular business model. We appreciate the terrific presentation and tour! Thank you to all involved. Israel & Catrina

The quality of the house is so bad! Stay away from pardee builder! My house ceiling has been…read morefalling three times already in 8 years only. The pipe they use on the ceiling is so bad that it keeps leaking. You never know which part of your ceiling is going to fall due to the leakage you are not able to see until it falls down!!! Same thing happens to my family as well that also has pardee home.

I recently purchased a new home at Midnight Ridge in Henderson and love that I could pick my…read morebeautiful mountain lot, the exterior and all the finishes! The home was personalized to me perfectly. Amy Noto in sales was very helpful every step of the way and all of the communication with lending and construction was detailed and we resolved any concerns immediately. Andrea in the design studio was patient with me and the process and helped me select such beautiful modern, yet classic options. I'm so grateful to have found my dream home on my dream lot!

The worst decision I made was moving here instead of Summerlin. The HOA is nothing but a constant…read moreheadache with their extortion fees. If you want a place where they are constantly harassing you then buy here.

The HOA in this neighborhood is completely out of control. I would not recommend moving here unless…read moreyou want every aspect of your property looked at all the time.

Tri Pointe Homes was a great experience. Communication was clear, the process was smooth, and the…read moreworkmanship looks great. Our questions were answered quickly, and the team was professional from start to finish. Highly recommend.

Low grade homes, terrible sales people, middle management is lacking and Las Vegas leadership even…read moreworse. Two new communities in Lake Las Vegas are hideous. One in south shore which is too overpriced and the other on north shore is interesting - they released 9 homesites in phase 1 but they already chose high priced structural upgrades, and there is no backing out of them. The model designs, especially in the larger home is hideous. Whoever designed it should go get training. Don't waste your time with them. Just a low end builder trying to break into the high end market

Completely disgusted with the unskilled labor, missed/rescheduled appointments and lack of…read morefollow-thru from Carissa Mahle, Joel Guzman, Martha Blanco, Jose Encinas and Bryan Lindebaum. Moved into my home in March 2022 and still dealing with repairs; most of which have been done and re-done numerous times! I suggest anyone who has bought a Lennar home get a private home inspection after move in. House was found to have broken trusses, unwrapped pipes, half insulation in attic and over 50 other issues! City of Henderson Code Enforcement Division will be notified of home inspection violations. Mass production of poorly constructed homes while creating the illusion of customer care seems to be the standard business model for Lennar.

Bought a two bedroom two bath house from Lennar three years ago, and just from the jump had all…read morekinds of issues, some of theirs and some of it Matt our kitchen was completely flooded from underneath from sanding a idiot system, plumber, who didn't know what the heck he was doing, and we had to endure a weekend of blowers and dryers humidifiers to with no compensation, and the work was done. Everything was fixed no not one word of giving us a penny for inconvenience. It soured me on Lennar. I would not recommend this company.

This is a highly impressive service............ The…read moretechnician Lorenzo inspected my air conditioning filters and checked the rooftop cooling system. He identified some problems and clearly explained what concerns need to be addressed. I definitely recommend it.

Hello Yelp Members,…read more I have a SPECTACULAR one for you all! Super Service Cooling and Heating! My Professional Plumbing Expert Johnathan. He repaired a water leak in my garage located under the partition that held my hot water heater. Johnathan arrived on a Thursday, before his off days, Friday, and Saturday. He diagnosed the problem, but was unable to repair due to my request for an afternoon arrival. Johnathan is SO KiND and KNOWLEDGEABLE. To the point that I chose to wait until Sunday, for his return. Allowing the leak to continue because of the trust I have for him. That night he went above and beyond. I wanted him to receive the woke hours. Garage flooded and expecting a high bill in sacrifice for his expertise and my trust in it. I received a quote from his office which was fair. I have used many different plumbing companies in the past. Each one charged(from my decades long home owner experience) much more than the time it took to complete. No parts and labor, but a flat rate. No itemization until work was completed, which only one company provided labor time. That complaint attempted to charged for time spent speaking about two other issues I enquired about and an estimate when provided. I decided to ask if he had time in his schedule to complete that additional work then. That time, speaking, and receiving a course of action was billed as labor hours. I was forced to call management to have it removed as the technician would not. Back to Johnathan. Moving the hot water caused an issue with heater maintaining a burn. Johnathan then called the boss, Issac who helped to diagnose the problem and recommend the repair required. An additional fee when the water heater was working perfectly before the leak was repaired. Issac 'offered' to replace the part at the cost of the part only. I could have argued for no additional charge as it worked perfectly before being moved. However, being understanding and grateful that he offered 'at cost only' before we discussed it. Fairness is part of their culture obviously. After replacing the flame would still not hold. Johnathan disassembled the vent for a third time. First, before water leak. A second time after replacing the new part. He sealed it off. Oh, I have a commercial heater with venting. Johnathan sealed it so good no air could possibly enter. The work was not completed until Tuesday. My responsibility. Due to my sleep schedule afternoon hours are best. Each night before completion Johnathan worked tirelessly until the job was completed to his standards, and my own. Even cleaning the area and spraying and wiping down the water heater afterwards. I have the utmost respect for that young man. He will go far in business and in life because he is honest, and so is Super Service, Issac. They could have charged so much more, but they were fair and accountable. Anyone out there who has gone through multiple plumbing companies in hopes of finding a competent, fair and decent one please stop here?? You will not regret your decision. They, Johnathan, 'are my list' now. What a relief. Now I know who to call and who to refer with the utmost confidence. Johnathan is also engaged to be married with plans of starting a family. It is refreshing to know that we will have members of the new generation raised with morals, respect, values, kindness, a great work ethic, and a relationship with our Lord God. ALL of God's teachings, no cherry picking. Which we both shared and learned of one another thought our time. The greatest two; 1) Love your Lord God with all of your soul, heart, mind and spirit. 2) Love your neighbors as you do yourself. When we love our neighbors as we love ourselves there wouldn't be lying, stealing, murder, racism, etc. "What a beautiful world this wills be!" Thank you all for your time in reading. Be the light of this world. Light shines through darkness. Be the salt of the earth. Be willing to give up your life to protect your brother in Christ Jesus. Politicians are not in control. God is. God said he used the Pharaoh for His purposes. God told Moses, "I will harden Pharaoh's heart". All I'm His plan for us to know who to depend on regardless of current circumstances. Keep the faith!!! HIS will be done!!! I reckon I went in a tangent, but I am in no way ashamed or embarrassed. THANK YOU FATHER GOD! Thank you Johnathan!!! Thank you Issac! Thank you Super Service! -the end lol