Was quick and easy offered me various options for contacts and glasses was really surprised that…read moretarget optical was quick and easy

Dr. Hilary is the best! I took my mom to get a eye test exam. Dr Hilary, explained everything clear…read moreand made my mom feel comfortable, not only she's the best, she speak Spanish. I recommend this Optometrist! Thank you Dr Hilary.

Excellent place, Dr. Lai is very competent and professional…read more His office is helpful and easy to deal with. Our all family is using his services and we all are most than pleased

LATE Post: I agree totally with these comments: Wish I would have seen them before: "Nov 6,…read more2024 Customer service needs some serious improvements especially in the post sale phase. ...." They are very attentive in the beginning but no so much post sale after you've given them your money.

I was in need of an eye exam and on the hunt for optometry offices in my area and came across Winky…read moreBee. I called their office to inquire and spoke with Janine who was very helpful. She got me an appointment the next day and sent me all of the new patient intake forms within 30 minutes of hanging up. Their online portal for completing the new patient intake forms is very easy to use and follow. On the day of my appointment, getting there was a breeze. Their office is located in a very convenient shopping plaza and parking is plentiful. Once I walked into their office, I was greeted by their friendly staff. Check in was quick and the time I spent waiting was a few minutes. Their tech (I think her name was Theresa, sorry if I am wrong) was very friendly. My exam was no more than 7 minutes and the process and transition between the different machines was very efficient and smooth. I was seen by Dr. Dino and she was extremely pleasant. She spent a good amount of time with me to learn about my health and finish off my visit with her explaining the results of my exam. I was out of their office within 30 minutes and on my merry way with prescriptions in hand. I will definitely be seeing them for all of my optometrist needs and bringing my family as well to their practice. They run a very efficient and kind operation and I appreciate their kindness and care. Definitely recommend.

Great place. I had an amazing experience at Winking Bee Optometry! The staff was incredibly…read morefriendly and knowledgeable. I love Dr MJ and they do explain everything they do before they do it AND if it is an extra charge and not covered by my insurance, they always asked me whether I wanted to incur the charge etc, I highly recommend Winking Bee Optometry to anyone in need of quality eye care. They truly care about their patients and go above and beyond to ensure satisfaction.

Dr. Wong is old school, but definitely knows what he is doing. When I got my computer and reading…read moreglasses and tested them out they were the perfect focus for my computer and phone. It was like my eyes took a breath and relaxed... Amazing feeling!

Extremely overpriced eyeglasses very small selection. But had to go there because they were on my…read moreinsurance. They were very rude. I left and went to a store several miles away for better selection and better pricing.

Everything. From the time we went in and was given the paperwork. She assisted me with a…read moreprescription that I was given by another Optometrist in Redwood City, ( terrible experience). She custom fit a pair of safety glasses for me to use while i would be welding. I still have to wait 2-3 weeks but that is not on her. The exam was very precise and done twice because it did not matchup with what I received recently mentioned above. She even made sure the distance was adequate (meaning she cared) I will be reposting I received my new safety glasses but love what I have experienced so far, thanks Dr Yap

This review has been a long time coming. My husband and I have been going to Dr. Yap for over 6…read moreyears and she is absolutely terrific. She is personable, and seems to really want to help her patients. We never feel rushed with her, her exams and efforts seem thorough, and she takes the time to answer all questions. We've been lucky to find her!

I have been seeing Dr. Gee for over 5 years. He is very kind, friendly, and professional on top of…read moredelivering great care. He is always open for talking through things, like if I'm between two different prescriptions, starting contact lenses, and just general eye concerns. They are also super quick with most contact or frames orders and will call very quickly to let us know we can pick them up. And, they are super accommodating with timing for pickups or squeezing in an appointment when needed. Dr. Gee is fantastic and always very caring. I will keep coming here as long as my insurance continues to cover it.

Darren and Michael are fantastic! Listens to my needs well. Very knowledgeable and thorough. Asks…read moreall the right questions (like is cost a factor etc) before making a recommendation. I had a somewhat complex need with my nearsightedness and astigmatism. Darren provided a fantastic solution without breaking the bank. Much better than my old optometrist. Goes over and above for every patient. Really amazing. Thank you Darren

I've been a patient at Focus Optometry for a few years, and I consistently have a great experience…read more The staff is welcoming, professional, and efficient. The office is clean, modern, and well-organized. The doctors take the time to explain each part of the exam and answer all of my questions. I never feel rushed, and I feel they care about their patients' eye health and experience. The front desk team is helpful with scheduling and helping me understand what my insurance covers. I also appreciate their input when I'm picking out frames! Overall, being a patient here has been a really great experience as someone who gets squeamish when it comes to all things medical, they always make me feel safe and looked after. If you're looking for a place that combines professionalism, kindness, and high-quality care, take this as your sign!

They charged me extra for a service I never received, and their attitude was consistently very…read moredismissive, rude and unreasonable. The quality of the glasses is poor (while it costs more than $300) -- it already has scratches when I received it (see attached photo), while I have not worn it at all. They made a pair of sunglasses in the wrong color. When I pointed it out, they flatly denied it and insisted the color was correct, effectively treating me as if I were color-blind rather than taking responsibility for their error. I end up have to take the mirror off the glass to receive the correct color. Despite this being entirely their fault, they refused to provide any refund or compensation and continued to respond with an extremely dismissive and unprofessional attitude. Don't come.

Dr. Perez and her staff are professional, knowledgeable and kind. I was just there for my annual…read moreexam. They were very thorough with all their tests. I didn't feel rushed and Dr. Perez patiently explained my eye health. On the day of my appointment they were very accommodating as they allowed me to postpone my appointment to the following week. I realized having eye insurance saved me a lot of money, so I postponed my exam and purchased individual eye insurance online for just $5/month, which made my $200+ exam free of charge. Highly recommend!

Great staff. Great service!! I had a very comprehensive annual eye exam and they also have lots of…read morechoices when it comes to eyewear!!

I just dropped in this morning at about 11:20 AM. Ray was able to get my Gucci sunglasses right on…read moremy face. I have been keeping my sunglasses in the drawer cause they would always fall off my face just being outside. Well, it's about to be summer and I'm gonna be out and about. Ray made sure I could shake my head and look down and dance without them falling off. Thank you, Ray for your care and easy quick easy fix on my sunglasses! They also have some cute shades in the store!

I walked in for the first time today because I was having vision issues from Meta Rayban glasses I…read moregot. When I walked in, I felt like I stepped through a portal to Narnia. It was so nice in the shop. Rey is a cool guy. He cares about the relationship with his patients and I can tell his work is top quality. Thank you for the help today in diagnosing my problem!!

EDIT: update from 2 to 5 stars -- Alicia called me back and really helped me with my questions…read morestep-by-step. I was very impressed with the follow-up, patience, and helpfulness. Turns out they did have some samples in my prescription in stock! I'm glad they helped me out this time. S/o to the girls at the front desk! Generally I've had a solid experience when working with folks here (my file was transferred over from another office in the past) but just had an awkward phone call with one of the staff. I asked a few questions I was concerned about and got some answers, asked if they had my prescription in stock (which they didn't, which is fine), but after that it was followed up with awkward silences after asking if there are any options I could explore, to the point that I wasn't sure if they were still on the phone. I heard typing in the background so I wasn't sure if they were looking into it for me, but looking back I think he had mentally moved on from the conversation. I asked to see if someone else could help me -- but was met with "everyone else is busy". He asked for my info, and I asked "will I get a callback regardless or only if there's a solution", and the way he answered seemed like I probably wouldn't get a callback. Like some empathy or "we can't help you, but you can explore these options (samples, boxes or brands they do have in stock, etc)" to provide direction . Idk if Benjamin was just having a bad day, but I felt like a burden and an annoyance for asking questions and didn't really have the empathy nor the time to want to help me problem solve.

Came over as new patients about few years ago. Recently, my kids/adult (being more hands off and…read morelet them conduct their own visits. I found in both (separate days) instances , they had done a optic scan vs a pupil dilation (covered by insurance). One signed a consent, one did not. Both were not aware there was an extra charge. The 2nd time around, I decided to point it out, and they had no problem with not charging, but it is the principle and I want to be able to trust my doctor best interest in me (financially as well) vs making a quick dime on these sneaky charges. With the first visit/kid, I let it go). 2nd visit, I had to speak up... probably going to be looking for a new optometry place...