San Carlos Eye Care is excellent for eye care. Dr. Tran is a professional ophthalmologist who is very gentle, and explains very clearly. On my last visit for an eye infection, he took time out from a full schedule to attend to me without an appointment. The entire staff is also very attentive and professional. It is a good location with lots of parking. I fully recommend them! read more

Great service and exceptional care! I highly recommend San Carlos Eye Care. After visiting an urgent care for a painful eye irritation, I was disappointed that they didn't thoroughly flush my eye as they were supposed to. I then made an appointment with Dr. Tran, and I'm so glad I did. Dr. Tran carefully examined my eye and found that it was severely irritated because an eyelash was lodged deep inside. He was able to remove it quickly and prescribed eye drops to help the irritation heal. The relief was immediate. It's amazing how something so small could cause so much discomfort, and I'm incredibly grateful for Dr. Tran's expertise and attention to detail. If you're looking for an eye doctor who truly cares and takes the time to find the source of the problem, I highly recommend San Carlos Eye Care. read more

I love Dr. Nary Chun's approach to skincare, especially her use of FactorFive Regenerative Skincare. These products help the skin heal and rejuvenate itself by utilizing stem cell growth factors, which support cellular renewal, and peptides, which help improve the appearance of aging skin while promoting overall skin health. I also highly recommend the Epionce Mineral Broad Spectrum Tinted SPF 50 and the Renewal Eye Cream--they are absolute must-haves! My husband greatly admires Dr. Ninh Tran for his skill, professionalism, and strong work ethic. In addition, the practice uses top-notch equipment and high-quality products, which further reflects their commitment to excellent patient care. read more

San Carlos Eye Care - Epionce Daily Shield Tinted SPF 50 and Renewal Eye Cream. - Eyewear & Opticians Near Me - San Carlos, California

I would strongly advise others to stay away from this office. I scheduled the appointment specifically for a contact lens fitting and explained that I already had an eye examination scheduled with my ophthalmologist. After performing numerous tests, Dr. Lee informed me that trial lenses were not in stock, ended the appointment, walked me out, and said I would not be billed. The billing manager later contradicted Dr. Lee and insisted that the office deserved to be paid, dismissively telling me not to worry because my insurance--not I--would be charged. Insurance benefits are not free money, and billing insurance does not make unnecessary or incomplete services acceptable. The billing manager also falsely accused me of walking out before the examination was completed. Dr. Lee ended the visit, and the office never completed the examination or reviewed my test results. I left without receiving the service I scheduled and with serious concerns about this office's transparency, billing practices, and lack of accountability. read more

Last week I went in one of the girls. I don't know her name. She was Asian with long braids working on the computer turns around and asked with DISDAIN if I came in for glasses, she came off, as if I was unworthy of respect she acted superior. I felt like I had disrupted something she was doing with the computer after a while. I noticed several of the girls in the office were looking at me and the girl with the braids passed me by 3 times did not even make eye contact. This is not acceptable treatment. read more

Love this place. Such caring staff. Always feel very welcomed and like they truly care. Thank you!

-- Five Stars for Dr. Tran's San Carlos Eye Care! Dr. Tran is a master with a laser -- the man can decimate cataracts and leave you with brand-new lenses and 20/20 vision. His office is equipped with the latest, top-of-the-line technology, and his team -- I call them the Rainbow Crew for their colorful hairstyles and bright personalities -- are polite, professional, and genuinely caring. My wife Jenny joined me in the office as I aced all the clarity tests. Then it was on -- one of Dr. Tran's skilled staff members checked out a few black floaters that had formed. Meanwhile, Jenny, who had been dealing with high eye pressure, got her turn -- and thanks to Dr. Tran's expertise and the right medications, her pressures are now perfectly normal. Unbelievable! Now, those floaters I mentioned? They're not the kind that flush. I'm talking about the ones drifting across your vision -- often linked to blood glucose levels and that so-called American diet we were sold back in the 1950s. You remember -- the upside-down food pyramid that told us to start the day with sugar-flakes and end it with potato chips. We've all been victims of diet indoctrination! But as we get wiser, we learn that what we eat affects not just our waistline but our eyesight -- and the rest of our human machinery. So, less processed, more mindful -- and your vision will thank you. Now let's talk about the setting. Parking? No problem. There's ample space right along El Camino Real, plus Dr. Tran's private lot in back. And if you enter through that rear entrance -- look to your left. You'll see a magnificent passion-fruit vine climbing the fence, loaded with baseball-sized green fruit. Jenny actually spotted a curious visitor trying to pick one, and she stepped in like a good neighbor: "Don't pick -- they're not ripe yet!" Jenny knows her fruits; she's our backyard produce expert. We even suggested Dr. Tran post a little sign or camera -- to protect his passion fruit. But truth be told, his real passion is eye health. Dr. Tran is not just a doctor -- he's an artist with precision, respected across all the Peninsula hospitals, including Sequoia. He's so sharp, so quirky, that any weakness in your eyesight doesn't stand a chance. The bad parts have nowhere to run -- Dr. Tran neutralizes them on sight. He's given me what I call Trans-Vision -- eyes like a hawk! I can appreciate the beauty of my wife more than ever. You didn't just restore my vision -- you enhanced my world. And at 77 years young, I can appreciate that. I can appreciate Dr. Tran. In short: The man doesn't just fix eyes -- he upgrades lives. read more

I was referred to Dr Tran by a family friend when I came down with shingles in my eye while traveling in another state. My vision was not back to normal after 2 weeks on anti viral meds. As soon as I got an ok to fly back to California, I had to have an appt asap with an ophthalmologist and Dr. Tran squeezed me in. I sure am glad I chose him. He is an expert in his field, told us to ask lots of questions and I learned a lot about my eye condition. He had the right equipment to check my retina, assured me everything is fine as far as complications from shingles were concerned. And since I live overseas now, I did not have to cut my trip short. He gave me the ok to go ahead and to enjoy my visit as planned. All his staffs were efficient and welcoming. I am so relieved, he is the best, I wish I still live here! read more

patient of a doctor Tran but I haven't been here for quite a while. Now I am pleasantly surprised how good they are. Dr. Tran checked my eyes and gave me a new prescription and I worked with Erica who helped me to install the new lenses and adjust them. She is really fantastic! Took all time to adjust my new glasses to make sure they fit right. thanks Dr. Tran and Erica. read more

I am a new patient of Dr.Ninh Tran. Dr. Tran is a kind, caring and professional Ophthalmologist. The staff in the office are very friendly. Dr. Tran found that I had a stroke in my right eye. He carefully examined the situation and explained the condition in to me and referred me to see a retina specialist. I appreciate his prompt decision to set up my follow up treatment. Thank you very much Dr. Tran. read more

excellent care - took me in last minute before 3 day holiday, had frightening sudden blind spot event, turned out was a major eye migraine... eye was ok read more

I woke up on a Saturday morning with severe eye pain. Dr. Tran was on call and invited me over right away to help me. He and the whole team were extremely patient, kind and knowledgeable. Dr. Tran quickly identified the issue and provided a treatment that substantially diminished the pain right away, and even and returned to meet me the next day (a Sunday no less) to further assist me and ensure I was healing well. I am very grateful to Dr. Tran and his team for their exceptional care and dedication. read more

I love San Carlos Eye Care! I used to see Dr Tran for 10+ yrs but I've been going to Dr Chum ( both wonderful) She's very detailed and knowledgeable . I've been experiencing dry eyes and she has all kinds of solutions and options . I need to get my dry eye qualified/ready for CLR surgery and Dr Chum is a god send. Highly recommend her for your dry eye solution and eye exams. Dr Tran is the ophthalmologist read more

Awful - couldn't even get an appointment for all the red tape surrounding my completely legitimate insurance

My wife has gone to San Carlos Eye Care for years, I had a eye exam for glasses., I Recommend this place. Had no issues.

Amazing results after just 1 treatment of Factor 5. Excellent customer service and patient care!

I'm unsure as to why this spot only has 2 stars. I've been seeing Dr. Chum & Dr. Tran for 2 years now and I can not say enough great things about them. Both doctors have amazing bedside manner and explain everything to you each step of the way. I also really like that Dr. Chum has a dog. It's incredibly therapeutic and calming to have Paisley sit on your lap while having the exam done. I wear grey colored contacts and Dr. Chum provided me with other color trial packs to try them out. If you're looking for a new optometrist, San Carlos Eye Care is the best. read more

I drive over an hour to see Dr. Chum and Dr. Tran. They are the best. Dr. Chum is knowledable and patient. She is willing to take her time to explain every little detail of the eye exam and my eye conditions. I have been a patient at San Carlos Eye Care for over almost 15 years. I love the selection of glasses and the friendliness of the staff. They always have a smile on their face. They have a new service I tried out for the first time today. The radiofrequency treatment was fantastic. It is designed to make my skin look younger and also as a bonus helps improve dry eyes. What impressed me the most is that it does not require using any injections, like Botox. I love that it allows the body to generate its own collagen over time. I have my second session scheduled in 1 month. I'm looking forward to how relaxing the treatment is. I highly recommend this facility and Dr. Chum. read more

Outstanding eye care service. I have been going to San Carlos Eye Care, since moving down to San Mateo county. Dr Chum & Dr Tran, and the entire staff are very polite and courteous, always welcoming. During the past few years, I've noticed I need to use "pharmacy readers", which I brought to their attention. Dr Chum was very thorough with my concerns for correcting my near vision, as well as distance/driving vision. They make the entire experience a breeze. Great selection of glasses frames. Calling in for refills for contact lens is great, and also provides an itemized receipt (needed for my high maintenance HSA card). If you are in the need for highly skilled eye care, you must give San Carlos Eye Care a visit. They definitely set the "Barr" high! read more

Welcoming, professional, and extremely knowledgeable people in a lovely space with lots of convenient parking. Dr. Tran has been a delight to work with. Send Carlos Eye Care has my highest recommendation. read more

Super late review since my appt was forever ago, but just saw this in my drafts---Nice place with a private parking lot behind the building! Dr Chum saw me today and I was really pleased with how professional and kind she was. Oh AND I met Paisley, the sweetest dog that sat in my lap the entire appointment :) read more

San Carlos Eye Care - Paisley :) - Eyewear & Opticians Near Me - San Carlos, California

My MD referred me to Dr. Tran as I've been having double vision. I was able to get a same day appointment. His friendly staff welcomed me at the door and immediately put me in a good comfort level. Dr. Tran was able to quickly diagnose the problem and his exact words were "we can fix that" and sure enough he was able to help. Almost miracle like. For any type of vision care I'd highly recommend Dr. Tran. read more

Excellent service and superb medical care from the team! I highly recommend this business.

Great frame selection! Had a blast at the trunk show while waiting for my mothers eye doc appointment

From start to finish always goes well. Staff is super friendly and Dr Chum is amazing! She takes the time to explain everything to you and makes sure you get the best care and walk out being able to see! She has a great sense of humor! Erica is awesome as well. Takes the time to explain what your insurance covers and what's available to you and how to best allocate the funds that the insurance covers be it for frames , lens and or contacts! Thank you for all you do!! They are always on time as well and parking is convenient in the back. Great staff! read more

Both doctors and Paisley are wonderful! Cataract fixed so easily and wonderfully by Dr Tran, and Dr Chung and Paisley keep my contact other eye have perfect vision! They now have medi spa/beauty treatments which I'm definitely signing up for! read more

Dr. Tran was outstanding in his knowledge, skill & demeanor. Was easy to talk with him and learn what was going on with my eye. He fixed the issue in less than 5 minutes! Very pleasant experience. read more

Excellent doctor here. Dr. Tran is a compassionate, informed, and efficient optometrist. The staff here is straightforward, helpful, knowledgeable, and careful. I had a referral appointment here from my GP. Best care and support l could have walked into given an urgent situation. Thankful they were open on a holiday! Will return for regular seasonal eye checks and glasses. Good parking too! read more

We've been with San Carlos Eye Care for more than 10 years. Scheduling appointments and insurance verification has been a breeze with the front desk staff: Courteous, efficient and accommodating. They handle patients with professionalism and provide a pleasant experience from check-in to check-out. Dr. Chum is super knowledgeable, explains treatment options well and takes the time to find the best solution for your problem and to answer any questions you may have. They continue investing into modern technology to further improve the already exceptional customer and patient experience. My family and I feel respected and well taken care off. I can recommend this place to anyone regardless of their age. Dr Chum and her staff are ready to go out of their way to make their patients feel comfortable and welcome. read more

Best in the Bay. Everyone is so committed, detailed, patient, welcoming and compassionate. We've gotten all of our eye care needs met here for 10+ years now. All of us wear glasses and contacts. I've had other eye care needs related to injury and I'm deeply grateful for the expert doctors (Dr. Chum & Dr. Tran). Everyone is truly awesome from front desk to frame selection. I get compliments on my glasses from all over, and I have to say that the props go to the talented crew at San Carlos Eye Care! read more

The service was terrible and they charge you arm and a leg including separately for visit and each of the test, even though the doctor barely talks to you for 5 min. I wouldn't recommend them read more

This review is for Dr. Nary Chum and how caring she is for her patients. She was originally recommended to me to see if my son had any visual processing issues, and once she realized what I had come to her for, she immediately referred us to an eye specialist and declined using my insurance so that I could save it for the specialist. What a kind professional full of integrity who actually cares for her patients instead of money! Once I saw that, I came back and decided to become her patient. Come see Dr. Chum if you want someone who cares for your best interest and is very warm and friendly! read more

Dr. Tran and Dr. Chum have been my eyecare providers for a long time. Visiting their clinic has always been a pleasant experience. Dr. Tran has a sense of humor and everyone in the clinic is friendly and courteous. Several times, Dr. Chum went out of her way to help me with Insurance issues, procuring special instruments, and filling out medical forms requested by work and EDD. They provide repairs and adjustments to my eye glasses without charge. Appointments have been mostly on time, and they always accommodates my urgent requests, whether it is after hour, or on Saturdays. They are the best. read more

Very helpful setting an appointment. The doctors are kind- and thoughtful. They were very helpful when ordering contacts getting me the best price. read more

I saw Dr. Chum for a RF treatment around my eyes and an Age Jet treatment for a stubborn wrinkle on my forehead to prepare for my upcoming wedding. Dr. Chum was kind and courteous, she took the time to consult with me prior to my appointment and gave recommendations on what she felt would be the best course of action based on my desires and her thoughts on which treatment would work best for me. Throughout the procedure Dr. Chum was kind and bubbly and made me feel at ease. The treatments were very exactly as she described and more relaxing than I had anticipated. I would not hesitate to see Dr. Chum again for more treatments. read more

I was a patient of Dr Braunstein for years until he retired. I made an appt to see Dr Tran for an eye exam and the girl said I would have to pay $250.00 at time of visit b/c she didn't know what insurance would pay. I paid the $250 got a receipt showing my previous balance was $0. I called UHC one month later, they never received the claim. I called Karen at Dr Tran's, she is just sending the claim today! She said she doesn't file electronically.... A week later I get an EOB from UHC stating the max I owe for the eye exam is $135.83. I called Karen left msg I over paid my exam by $114.17. She sends me a letter stating she looked at my account and I actually have an amount due from 2018! I NEVER got a bill, a phone call or a notice I would be turned over to a collection agency. If Dr. Braunstein was still practicing this wouldn't have happened. He knew how to run an office. When discussed with UHC, they stated this was handled in a very "shady" way. I have reported this office to the Department of Managed Healthcare. Not that the outcome will be any different, but it will let others know how this office does their billing. It's not about the money , it's the principle of how this was done. read more

Dr Chum and her staff are excellent. Extremely professional and caring for their patients. I couldn't recommend San Carlos Eye Care enough!

Amazingly well equipped with the latest instruments for thorough check of eye health. Extremely professional with great personal attention. Our entire family have been their patients for years and can highly recommend Dr. Nary Chum. read more

I met with Dr. Chum and had a relaxing RF treatment on my face. There is no pain! In fact, it was so relaxing I almost fell asleep. After just one treatment I can already see a tightening around my eyes. They recommended 5 to 6 for me for full results. I've already booked my second appointment! read more

I've been going to this facility for years. Warm and welcoming staff, great physicians and very easy to make appointments. Definitely recommend. read more