I reached out on 29 Dec 24 and team was able to add me to schedule for 31 Dec 24…read more I had not had professional cleaning for a long time and with my extensive travel schedule I had let the house get in pretty bad shape. The ladies (Believe Blanca & Rose) showed up on time and went right to work. They did a wonderful job restoring order back into my home. Cleaned inside oven, refrigerator and microwave. I was very pleased and it brought a since of calm to start the New Year with a sparkling home. I added reoccurring monthly service, it's so worth it and price was very good.

I hope this review helps others avoid the experience I had…read more I rarely leave negative reviews, but I feel others should know about my experience. I hired this company specifically for a post-construction cleaning, and before booking I asked multiple times if they were experienced with post-construction cleaning. I specifically explained that I expected the ceilings, walls, window sills and tracks, light fixtures, inside and outside of cabinets, shelves, bathrooms, and all surfaces to be thoroughly dusted and cleaned because construction dust gets everywhere. They assured me they knew exactly what a proper post-construction cleaning involved. Unfortunately, the results were extremely disappointing. When they finished, it looked like many areas had never been touched. Construction dust was still covering window tracks and sills, shelves, mirrors, bathroom fixtures, countertops, shower walls, tubs, toilets, inside and outside of cabinets, and even decorative fixtures. There was still debris left on the floors, dust around plumbing fixtures, and residue throughout the bathrooms. The fine construction dust that I specifically hired them to remove was still everywhere. When I contacted the company, I expected them to make things right. Instead, the manager became argumentative, raised his voice at me, accused me of trying to take advantage of the situation, and refused to provide any refund. That level of customer service was just as disappointing as the cleaning itself. At that point, I had completely lost trust in the company. Although they offered to come back, I politely declined because I no longer had confidence that they would do the job properly, and I didn't want to waste any more of my time. I ended up starting the cleaning myself and now have to hire another company next week to finish the job correctly. We were planning to move into our home immediately because we have an upcoming trip, but instead I lost my entire morning dealing with this and still wasn't able to move in. I paid a premium expecting my home to be move-in ready after construction, but instead I was left with more work, more expenses, and a great deal of frustration. Based on my experience, I cannot recommend this company for post-construction cleaning. The quality of the work and the way my concerns were handled were both extremely unprofessional.

Excellent communication with manger, team provided a great cleaning for my basement. I requested a…read morespecial deep cleaning service and it was done before my guest arrived for my home gathering service. They value my personal items and exceed my expectations with the service. Thank you guys.

I hired them through a cleaning service, and they told me that it would be cheaper if I hired them…read moredirectly. I hired them two weeks in a row as I was hosting both nights. I told them that I had a job interview and then would be seeing clients from home and could not be interrupted during specific hours, and they promised they'd arrive beforehand. They were over two hours late and interrupted my meetings. After the "cleaners" left, I noticed that several areas had been missed, including basics like trash not being emptied and my tub and shower were not cleaned at all. I was able to catch a few of these areas before they left and they did clean them, but there were several more to the extent that I needed to clean after they left, defeating the point of hiring cleaners. They also charged me more than originally quoted. When I texted the person I originally met and scheduled with (who was not there), he apologized and said he had been made aware of the issues and would make it next Friday to clean before my birthday party. The next Friday, he texted me after he was due to arrive saying he was overbooked and asked if he could come the next day. I told him he could not and never heard back from him. Nervous he wouldn't come at all, I then said he could come early the next morning. I never heard from him and had to skip my birthday brunch to clean my house for the party later that day. Long story short: extremely unprofessional, unreliable, and dishonest. DO NOT HIRE! What kind of company admits that they ripped you off then does nothing to fix it? UPDATE: the owner contacted me to threaten me for posting reviews. Still no apology; just a threat. And to be fair, he did refund half of the cost of the poorly done cleaning after I posted the review as well.

Great cleanings each month. Quick and thorough. Note there is a grace period in the arrival time.read more

I scheduled my first cleaning for 9 a.m. because I had other places to go later. As of 10, no crew…read moreand no call, email, or text. (And yes, they had confirmed my appointment multiple times). I called the office twice and no one was available. I left two messages asking where the cleaners were and saying that I'd have to reschedule if they didn't appear shortly. I finally got a call at 10:48 from a woman who said she couldn't make it because she couldn't find anyone to watch her child. She didn't know that any earlier??

I was very happy with both quality and value. Their team of 3 showed up and thoroughly cleaned my…read moreentire house. I will use them again.

Fantastic deep, move out clean! I engaged Atlantis Cleaning for a deep clean after I moved out of…read moremy friend's house. The homeowners had specific (and changing) requests regarding particular areas. From the initial communication through completion of the service, Elif demonstrated professionalism, reliability, and close attention to detail. She was willing to accommodate the homeowners' desires. She left every surface in impeccable condition. The pricing for this cleaning was reasonable. I recommend Elif and Atlantis Cleaning to anyone seeking a dependable and detail-oriented residential cleaning service.

These morons left a paper advertisement on my car and it rained and the fucking thing is stuck to…read moremy car. The same thing happened a week ago to a friend and they said "sorry" but obviously these dipshits are too dumb to realize that you can't just stick card stock on a car without making it glossy. When my friend called they told her to drive over and they would windex it and they would stop using these flyers. But they are lying sacks of shit.

Never ever hiring this company again. They told me they would send two people for 2 hours. Only one…read moreyoung guy came and was talking on the phone and texting the whole time. He did a terrible job. Bathrooms were still dirty. It's a three level house and he only cleaned one level, didn't bother with the kitchen. And the worst part is he tried to STEAL! I'm so pissed...never again. What a waste of money. I still had to hire another cleaning company that was 10 times better.

Amazing service! Quick to respond. Friendly staff. 100% recommend!!!!!…read more Forevercleaning did a great job on a deep clean of my place. They cleaned better than I could have expected or hopes. Thank you!!!

I had a last minute move out cleaning request that Forevercleaing was able to able full fill! Great…read morecustomer service with a friendly staff that does an efficient job!

I had an appointment from 8 to 10 in the morning. I had a lot of stains on the carpet and sofa. My…read morefriend recommended USA Green Clean. Leo was at my place at 8 am sharp. I got deap cleaning process like Sean recommended, I was skeptical for the stains to be removed, but he told me that everything will come out and I should not worry. I have to say I am very happy as my stains came out completely my sofa looks great now. I have to say I was impressed with the service because I had some experience with carpet cleaners in the past and it was not good ! was very nice kind and very professional he gave me a lot of tips on how to maintain my carpet and upholstery and told me I can always call if I have any questions .I will recommend this company to all my friends and people I know . they are a very good company to work with and I'm looking forward to work with them again

Be aware that the price quoted over the phone is not what you will pay once the tech gets to your…read morehouse, plan on almost triple. $69 went to $189 if I wanted cleansers and spot removal. I'm not sure anyone would pay for professional cleaning if it didn't include spot removal and cleansers, just cold water and suction. Also, my service was rescheduled 4 times within 2 days, including the day of service start time delayed 2.5 hours. Frustrating. The tech explained that he was just contracting with the company and didn't know what they told us nor why they would not have discussed the needed higher price levels, nor could he control the schedule. Ugh. Here's hoping the carpet looks good tomorrow once it's dry.

Caro Cleaning Services showed up for me and performed a meticulous and thorough deep cleaning, even…read morethough I called them only 2 hours before. I was having a very stressful day and they were friendly and warm and kind and respectful and treated my home like it was their own. I will absolutely be calling them regularly and recommending them to others. Their primary concern was customer satisfaction as opposing to just running a business and their humanity was evident in their work.