I reached out to Normandy twice; the first was an area rug, which they picked up and cleaned at…read moretheir facility. The second was in my home after a water leak; both experiences, continuous communication and work, gave me peace of mind, making it totally worth the cost. 100% will request their service again when needed. Steve, Rockville, MD

Excellent service all around! The guys were professional, polite, and helpful.... Great company!read more

How do you clean carpets in a new home without providing any ventilation? No open windows, no fans,…read moreno warning to the homeowner that airflow is required? You simply soak the carpets, lock up the place, and leave--knowingly creating the perfect conditions for mold and mildew. It's mind-blowing that any "professional" cleaner would think this is acceptable. On top of that, the customer service was unbelievably lackadaisical. Instead of taking responsibility or offering any real solution, we were told we'd have to pay again and even rent fans from him at a premium--for a problem he created. There was zero care for our home, zero concern for the damage that could occur, and absolutely no pride in the service provided. The entire experience was careless, unprofessional, and exploitative. I would never recommend this company to anyone. Save yourself the hassle and just go to Stanley Steamer.

I was recently informed of some work performed by CJ's Carpet Care and went to the property to…read moreverify for myself, for a four-room cleaning project in my aunt's new home. We used his service as he is an Igbo Nigerian and thought that kinship would gain some kind of care toward the job performed. My aunt had previously worked with him and decided to hire him again based on that past experience and connection. Unfortunately, the service was quite disappointing. For a fee of $350 for 4 rooms, not only was the carpet cleaning itself unsatisfactory, but there was also a gross lack of proper water extraction. After the cleaning, the carpets remained overly damp. The technician provided no ventilation assistance (no open windows), no ,carpet fans, and upon job completion offered no advice to my aunt on how to ensure the carpets dried properly. When we reached out to the owner of this business afterward, he made it clear he didn't see it as his responsibility to ensure the carpets were left in a dry or even manageable state. This neglect left us with damp carpets and the risk of mildew issues due to the subsequent smell that we have encountered making the entire experience quite unsatisfactory. Instead of trying to work with me in finding some mutually beneficial outcome, the owner resorted to blaming my aunt for not knowing industry standard information that he was well aware of and the only solution offered by him was to pay for the cleaning service again and rent the carpet fans at a premium because they were needed urgently. In summary, CJ's Carpet Care failed to deliver a complete and professional service. The lack of care in ensuring a fully finished job is a significant concern, and I would caution others to consider this before hiring them.

Excellent results. Technician was well versed in the chemicals needed to best treat each different…read moreproblem area.

These people work miracles! I wanted to clean the carpets (10+ years old) in my townhome before a…read moremove out. I was concerned because of stains and traffic, but the two workers busted their behinds and now they look better than ever! Highly, HIGHLY reccomend!​

Our carpet had been neglected for far longer than I'd like to admit, and with three cats in the…read morehouse, it needed serious help. Rich's crew brought it back to life. They tackled the stains, and what impressed me most is how well they blended everything so the previously cleaned spots didn't stand out against the rest. No patchy areas, just an even, refreshed carpet throughout. It looks better than I thought possible, and the house smells wonderfully fresh. Professional, thorough, and worth every penny. Highly recommend.

excellent service. Work was very professional. Could not ask for more. Have used in the past and…read morewill continue to so

My wife and I have hired Renaissance Floor and Carpet for three projects over the past few years:…read morecarpet installation on the stairwells and upper floor, hardwood flooring installation on the main level and waterproof vinyl in the basement. Overall, we are very happy with the quality of the work and the customer service provided by Amir. The carpet and waterproof vinyl installations both went smoothly. The crew worked efficiently and finished the jobs in a couple of days. The hardwood flooring project took a frustrating turn, but Amir ultimately resolved it to our satisfaction. The crew installed the hardwood in summer 2023 and shortly afterwards much of it shrunk and developed creaking. After a lot of back and forth with Amir and the manufacturer, Renaissance replaced the problem areas. My wife and I appreciated Amir's professionalism and integrity. Our townhouse's flooring is now so beautiful thanks to Renaissance!

Really horrible product, experience and outcome. The floor looks like it was installed by kids…read more Pieces do not alternate properly. Floor already broke less than two year later. Shoe molding 1/2 inch above ground. They couldn't have done a worse job. You might as well do it yourself than hiring this careless crew. Run away from this place and find a reputable flooring place, or buy online and do yourself, or big box handyman stores that sell windows and flooring do great jobs. This place was pathetic.Run!

I wasn't expecting to notice much difference, but after Z Cleaners came out to do the HVAC duct…read morecleaning, I honestly did. From the start, they were easy to deal with--showed up on time, explained what they were going to do in a way that actually made sense, and didn't rush through anything. You can tell they take pride in their work. They checked everything carefully and made sure I was comfortable with the process before getting started. What stood out most was how clean they left everything. No dust, no mess, nothing left behind for me to deal with afterward. A few hours after they finished, the air in the house just felt lighter and fresher, which I didn't really expect but definitely appreciated. Overall, it felt like a straightforward, honest service done properly. I'd happily use Z Cleaners again and recommend them to anyone who wants the job done right without any hassle.

Why did Z Cleaners get my business over several other companies, and why am I eager to write this…read morereview? Two reasons. He made it very simple and easy to work with him and his pricing is unbeatable. My kind of service provider - Easy, simple, high-value and convenient. Many carpet cleaning companies I engaged made things too difficult - sent me a ton of pricing info and options for me to read and calculate, wanted an appt to come measure before providing an estimate (despite all the info I provided online), had long lead times, charged extra for basic services (i.e. deoderizing). Not Z. One phone call, he understood the scope of work, provided an estimate,.set up a convenient appt, arrived on time, he and his helper moved stuff around and finished in a couple of hours. He provided an electronic invoice with the capability to pay electronically. Nice guy too. Easy. High value. Great job. Love companies that focus on quickly and efficiently solving customers' problems at a very reasonable price.

great company with fantastic workers . I recommend their services. I will be using them againread more

I have had very good experiences with these guys so I wanted to give them some love. They stretched…read moreout my carpet when I was selling my apartment and they saved me many thousands of dollars. It got a little wrinkled again and they came out 5 months latter and only charged for parts I needed. They seem to be stand up guys so I am happy to recommend them. I was shocked to see the price of carpet these days so if you think your place can get away with a stretching give them a call.

This is third time we have bought carpet or flooring from Carpet Palace. Each time they have been…read morecompetitive in pricing and their installers did a great job exactly as promised. Mansour took time to go over all options with us and came out to our condo to look at the lay-out personally. We look forward to using them again in the future.

We give CP a "4" for selection, sales, price, consultation, etc. we give them a weak "1" for…read moreservice and response. We replaced the w2w carpet in our family room, 14x20, and also did a 4x4 foot square of LVP. The installation team of 2 arrived on time and got the job done, clean-up was thorough. This was in April 2023. In mid-September of 2023 we noticed that the carpet was coming up against our hearth. I called CP, spoke with Ara. We agreed to set up an appointment in October. I emailed Ara when we got back from vacation. No answer after a week. I emailed again. And a third time. No answer through the end of October. I finally emailed the store address. No answer. I called the store. I was told that Ara comes in at 10. It was 9:45 am when I called. I told the employee that I would call back. I called back at 11 AM, Ara was with a customer. I left my name and my phone number. No call back. On November 8, Wednesday morning, I called again. I was put on hold, and a few minutes later the employee who answered my call, said that Ara could not be found. I left my name and my phone number. I waited five hours and did not hear from Ara. When I call back, he answered the phone. By now, I hope you have concluded that once you've paid them and had the work done, they will avoid you and they will ghost you. I was surprised that Ara did not acknowledge the multiple emails and phone calls that I had to make to get to this point. We scheduled the repair for Friday morning, November 10, between 8 and 9 AM. It is now Friday, November 10. It is 9:30 AM. I hope you are thinking what I am thinking. What I am thinking is that what started out as a good thing has turned out to be a bad thing. We have a $4000 flooring job that needs a repair within six months and the lackadaisical response is ridiculous. I hope you have concluded that this is not a happy ending and that you should not risk putting yourself in the same situation. We are in the process of planning, we have been in the process of planning, Replacing another 800 to 1000 feet of flooring, and we were going to use Carpet Palace. Were.