the guys working on your car are not mechanics. you come out with a lot more problems than when in. Steve talks to you but in the end it's bull. I had a neighbor do this in his garage when I was a kid and didn't come out with any problems didn't have going in. it's impossible they're mechanics doing the job. read more

My mother came here to get her rims looked at because another place was claiming her rims all went bad after replacing her tires. These nice people took a look for free and noticed they were all dirty. They cleaned them all for 30 dollars a piece (way cheaper than buying 4 brand new rims that would have cost her $1000 dollars total). Thank you for your honest business. Highly recommend them. read more

Went in for some minor emergency repairs. I was very impressed with the speed and quality of the work, and the cost was much less than I expected. Would highly recommend! read more

Straight forward. Honest. Trustworthy. Respectful...even to women. How refreshing!!! Thank you for being in the community!

I would like to leave a review as the team at Darien tire and auto are great people that look out the customers and are honest unlike many shops. I would highly recommend them for any automotive needs read more

Darien Tire & Auto - Mitsubishi Lancer EVO getting a four wheel alignment - Auto Repair Near Me - Darien, Illinois

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Pilar L's negative review and assessment of the 2 brother owners was very accurate. My first service experience was with Steve. He was honest and didn't try to upsell me a bunch of unnecessary repairs so when something else went wrong with my 20 year old truck I didn't hesitate to go back. This time I dealt with Mark. My power steering pump was leaking and needed to be replaced. The estimate I got from Mark left no stone unturned. A complete replacement of the entire rack and pinion steering assembly along with power washing oil off the under carriage and a front end alignment for a total of just under $1,900.00. I questioned the need for replacing all the steering components and was told that if I didn't, he guaranteed I would just keep blowing out power steering pumps. After agreeing to the repairs I later went through my service records to discover many of those steering parts had been replaced about 5 years ago. This, in my opinion was a fairly obvious case of taking advantage of a new customer's trust by using fear tactics to get me to agree to a bunch of costly repairs that may not have been completely necessary. There is no question that Mark is out to milk every penny out of you so beware. They got all they will ever get out of me because I will never go back there again. read more

Darien's tire was our super hero - we were on our way to my husband's brother funeral when we got a flat . This was unbelievable and upsetting because our spare was not filling properly. So I googled the closest tire shop and Darien came up in my Google search. What a blessing. We went inside and explained our situation and Darien's tire found us a tire to get us to the funeral in Peoria. He did this out of the goodness in his heart. We appreciate your kindness. We made it to say our goodbye to our family member. Thank you so much !! Kindness and great service . Please patronize if you live in this area. read more

I brought in 1999 Infiniti Q45 to get checked out before I bought it. Mark went over the car and was able to give me a detailed estimate on what needed to be fixed. I bought the car and took the car in to get it fixed and runs fantastic. He was right on with the estimate I would highly recommend Darien Tire & Auto. read more

Read the negative reviews here before going- they are true. I was a loyal, 7 year+ customer until recently. I dealt with Steve who is accommodating and truthful and co-owner with his brother Mark. Mark (can be) rude and impatient seems to milk every penny. I called recently to see if they would let me put a car I'm selling up on their lift (at their convenience) to take undercarriage pics. Mark wanted to charge me $40 for it. I went to the ford dealer where I've had work done and they kindly let me do it for free. After spending perhaps thousands there they couldn't let me use their lift for 10 min? wow read more

Mark & Steve are trustworthy and brilliant owners/mechanics. There's nothing they cannot repair in a timely manner and reasonable price. Whether domestic or import; they have the knowledge & resources to meet and beat any and all competition (including dealerships). Absolute gem of a repair shop. read more

ALERT!!!! DONT GET YOUR OIL CHANGED HERE EXPRESS OIL to the left of them are fast efficient and not pushy. This guy that runs this auto shop is rude!!!! All the negative reviews are true! This guy is selfish and out for himself. Don't give him your money!!! Walked in here on accident because I thought this was the place I had called that had no wait, nope 5 hours for an oil change!!! (Hahha yeah right buddy) i told Him I desperately needed an oil change, and asked him if this was the number I had called because this is where my gps took me! He said "nope can't help ya." Just so happened the oil change place on the left STEPS AWAY is the one I called, and they are NOT affiliated. Go figure he didn't lead me in the right direction, Couldnt even help a girl out. Because your more worried about other people getting your money! Than helping someone. Just shows the type of character this man is. SELFISH!!!!! read more

Stopped in for an oil change a couple months back, & asked them if there was anything else that need to be taken care of. My car was an '07 at the time, & whenever I was going in to get my oil change done, & was being told that this & that needed to be fixed. I spoke with the owner at Darien Tire after it was completed. He said that everything looked good. I was pretty happy to go in for an oil change & only pay for an oil change. The last 3 oil changes had cost me $100+, because I was advised that something else needed to be fixed. I love the honesty here, & will be coming back for all my future vehicle needs! read more

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One of the most arrogant and rude shop. Stopped for a tire pressure check only because it is across the street from my doctors office. Waited a half an hour that I can understand. I had to comeback a few days later because the alert didn't clear no charge this time but another30 minute wait. A few months later on a cold day I came back again for one low tire, only this time was told it would be a 2-hour wait when I questioned why so long for air his response was ... well maybe 3 hours. The a** h*** wished me good luck finding someone with nitrogen. From there I went directly to Gene's Tire in Westmont where I was met before getting out of the car and told to bring it in immediately - he checked the pressure found it in spec but I asked go a bit of air in the one tire to clear the alarm and I was out in less than 3 minutes- no charge. That is how you treat a customer! Do not waste your time or hard earned money here. read more

Guy behind counter is rude as F$&#. I had a Double blow out on Ogden.....AAA tows it here to fix. Price at pickup is totally different than quoted on phone price for the tires. Now my tire pressure lights are on, my four wheel drive is out, ABS light on, they switched my speedometer to kilos, the stabilization light and something else I can't even remember. This place is a joke don't go unless you want more car repairs. read more

The best service and the most honest business ever, Do not hesitate to try them, ask for Steve or Mark read more

I received very good service at this location. I typically go to the dealer for maintenance and repairs because I trust them. I tried to wait out the dealers mechanics' strike, but I needed my brakes done badly. I reached out to a few local repair shops and chose this location because the price I was quoted was $60-$100 less than other shops, or what I would have paid at the dealer. Although I was skeptical, I must say I was pleasantly surprised. I made an appointment with ease. I paid exactly what I was quoted, including taxes and my new brakes are working perfectly! I'm glad I took the chance here and I will definitely consider this location for future service. Update 8/4/18- I had to get new brakes and rotors at dealer less than a year later. I'm not sure what kind of parts were used but obviously not very good quality. I'm sticking to the dealership as I typically do. Hopefully they never go on strike again. read more

I've been coming here for years after spending way too much at dealerships. They always quickly and accurately diagnose and fix the issue and they never ever try and have service done that isn't necessary. I love that when I come here I don't have to be on guard as they'll always take a look and let me know my options. Especially now as my car gets older it doesn't always make sense to do every possible repair when they aren't necessary. When I do need something done it's always reasonable and the labor amount charged is what it takes and nothing more. No inflated part prices or labor, ever. The only suprises here are that they can get the car back to you so quickly. They must have talented people to turn the cars over so fast, because with the service and price they offer the lot is always full with work waiting to be done. I also like they are full service so whatever your vehicle needs they can handle it from brakes to exhaust to engine, all done in one place. Thank you Mark and crew for making car issues so much less stressful. If I could just find a general contractor for my house this good I'd have all the bases covered. read more

AWFUL SERVICE. I brought my car in to have a set of new wheels/tires mounted for winter. They kept my car for 6 hours longer and charged $40 more than quoted. I was fine with all of this until I went home and saw that the wheels were mounted incorrectly (staggered set up, they screwed up the front and back). I had to go back in the next day, at which point Mark at the front desk told me to "relax buddy," and that his tech made the mistake, not him. No apology from management for wasting my time and money. For convenience, I'll bullet out all the issues below: -Mounted my wheels on the wrong axles (potentially damaging the front tires and suspension, transfer case, etc.) -Refused to recheck alignment (which I paid for the day before) after switching the wheels to the right axles. The car pulls to the right, something it didn't even do before my alignment. -Claimed to have filled my tires with nitrogen, but I got about 5 miles down the road before the low tire pressure light went off. All tires were massively under inflated, by about 8-12psi each. -They originally took my car out for a "test drive" during which they not only did not notice how badly they screwed up the job but also abused the hell engine (verified by my tune's datalogging feature). This is really the worst offense of the bunch. These guys took $400 and 10+ hours of my time and did NOTHING right. Any tire shop that can't figure out how to mount wheels and tires correctly, especially when sizes are written on every tire, is worthless. I'm not sure if the guys at the front desk are management or owners, but they have no idea what they're doing. There are far too many (quality) local options to waste your time and money on Darien Tire. read more

Have been going to this shop since it first opened. Steve is the Most honest, professional, and knowledgable guy you can meet. He will show you the work he's done, explain it in simple words, and most importantly, be honest to you. I drive a relatively long distance to him even if only for an oil change. Among all the auto repair shops I pass by in my way to this shop, it is the only one I trust. Thank you Steve & Mark! read more

I had a flat tire two weeks ago, went to another shop down the road and was told to make an appointment and come back while my tire was losing air! I stopped by Darien Tire & Auto in desperation at 5:30 pm right before they were supposed to close. Steve was so nice to let me in. It turned out that a nail punctured my tire on the side wall and the tire had to be replaced. I knew my tires were due for replacement as the treads were almost gone, so I had all four tires replaced. They got me out within an hour! Fast-forward two weeks, I got another flat today. Steve recognized me and said that the repair would be free. I was flabbergasted at his kindness! It's so refreshing to see an act of kindness when it is least expected, especially in today's environment! Let's all be nice to someone and pay it forward. read more

Drove in here one day without an appointment for an oil change and was greeted with a long line of people waiting for service. When I saw that I thought it was going to take awhile but within a few minutes I was talking with the front desk guy. Though they were busy they were able to take my car that day and just had to leave it for a couple of hours to get done. Very friendly service and oil change done that day. What more can you ask for? I would suggest an appointment cuz it always looks like they are pretty busy. read more

This place is wonderful. My car was making some weird noise so I stopped in here. They were too busy to fix it then, but one of the guys came out and as soon as he heard the noise, he knew exactly what it was. Apparently there is a little piece of metal that stops heat from getting into the car itself that is on the bottom and mine had pretty much come off. He said that it was not dangerous but it should be fixed or it can come off in the road, which could be dangerous to someone driving behind me and also the part was expensive. But he was already busy so my husband took it in the next day. They were able to fix it fairly quickly and it was only $20. Definitely will be going back for any car issues. read more

Would have given 6 stars if I could. I was dealing with what I thought was a brake issue and it was stumping the previous mechanic who was working on the problem. The previous guy made 2 or 3 repair attempts with no luck. This led me to calling a few other places to try and get another set of eyes and another opinion on the issue. The other places I called weren't very willing to look at it. They said they didn't like to get involved if another mechanic was already working on it, because they don't know what the other mechanic did or didn't check and that could get messy. Finally I called Darien Tire & Auto. Explained the entire situation to Steve and he said to bring the car in. He had one of his mechanics (Jim) look at it and he traced what I thought was a FRONT brake issue to a fault with a REAR speed sensor and wheel bearing. Steve said the sensor and bearing might be bad, but the sensor was also filthy so why don't we try to clean the sensor up before replacing anything and see what happens. He did this for FREE. Have you ever heard of a mechanic trying to save you money to the point that he did something for FREE? Unfortunately, cleaning the sensor up did not fix the issue and I had to return a few days later, but I still appreciated the fact that they tried this. When I returned, they replaced the rear wheel hub and the sensor and all has been absolutely PERFECT since then. Steve was very willing to help out when other mechanics were not, he did what he could to try and save me money, he was very thorough with his explanation, and he showed me the old parts after they replaced them for I knew they weren't BSing about what was done. I'm extremely happy with the service. They seem very knowledgeable (they solved the issue when another mechanic couldn't). They weren't just trying to take advantage of the customer (again, their first repair attempt was FREE) and the final price was very reasonable...... This was probably the best experience I ever had with a mechanic. Highly recommend Darien Tire & Auto. read more

I had a blowout near this shop. Called them to see if they sell used tires, after reading a review that says they did, and before I could even finish my sentence I was interrupted with a, "No." as if they were bothered by the call. Next time I need new tires, or anything, it won't be involving this place read more

Ever since my warranty expired on my vehicle I've been bringing it here for major repairs pretty much anything I can't do my self (which is not much). I must say, since day one I was impressed! It's not particularly fast service but thats because they care about quality over quantity. So if you must bring your car here for service expect to wait a bit, but its well worth the wait. From diagnostics to a major oil leak they've been extremely helpful and honest. I've also found the price to be more than reasonable. Over all this place is excellent and will continue giving them my business. We all need to drive and cars do brake down and I can't think of a better auto repair shop. Cheers... read more

A company that's honest has integrety and 1st rate service. I had an excellent experience with Darien tire and auto. Guy from Phoenix this company did me right. read more

We called prior to make sure they accepted the promotional credit card offer to which they said yes, they did. Then after services were completed and paid for, they declined the promotion. Steve gave me his word that he would call back after speaking with the company then failed to call for 11 days. We never had an issue with this place before but I'm very dissatisfied as it feels like they misrepresented themselves and were dishonest about how they do business. Be very wary when it comes to any quotes and agreements. Get it in writing. read more

Only place I trust and go to. Great service and friendly owners who go above and beyond to help you. I moved further away and keep coming back read more

I talk to Mark about my car and after more than One hour he gave me $ 1200 estimate to repair ( front wheel bearings and valve cover gaskets ) it and I asked him to get my car back without repair . he charged me $50 dollars for his time .I left this shop and I went to another shop to fix my car . I paid $400 dollar only for the same issues. those guys are not honest . read more

I've been here on at least 3 or 4 occasions. First time I came in was for a brake job. Replaced all 4 pads, replaced rear rotors, and machined the front rotors. (Just under $500) However, a few months later, my rear brakes were acting up again so I went back for them to see what was wrong. The brakes looked pretty bad, but they offered to redo the work for discounted labor. Got new rotors and pads again in the rear. Slightly machined the front rotors again, I was warned the front rotors were starting to get thin and I should consider replacing the rotors. ($200+) About a year later (Oct 2010), my rear brakes start acting up again! The condition of the rear brakes look pretty bad again, almost identical to the first and second time I brought the car in. I gave them the history of the brakes in case they didn't have it in their system. They once again replaced the rear rotors and pads but this time also replaced the caliper. They told my my front brakes looked good and didn't need replacing (even though the told me the rotors were thin the previous time I was there). At the same time, I had an issue where my rear passenger door wouldn't open. I asked them to look at it. They spent 3 hrs on it and didn't get anywhere, but charged me the hour's worth of labor to attempt it. Oh but I got the lovely parting gift of a ding on the opporsite door from when the guy was inspecting it and bashed the door into a tire rim they had hanging off a wall. Also, they told me that my tires were getting bald and showed me just how bald but sticking in this "gauge" that indicates how deep my tread was by showing a red (bad), yellow (intermediate), and green (good) zone. Little did I know, they were sticking the gauge on the outside tread grooves and not the center tread grooves where the tire meets the road. So of course, the gauge showed red (indicating that I need to replace my tires almost immediately). It wasn't until yesterday (Jan 2010) when I had my brakes looked at AGAIN (because they were squeaking) that they told me I had 7/32 to 8/32 of an inch left of tread on all my tires (indicating the tires were not worn and had PLENTY of miles to go. Yeah...WTF... (Anyway, this whole ordeal ran about $400+) I ended up going to a different shop immediately afterwards to see if they could look at the back door issue. Not only were they able to repair the door in an hour, they found a problem with the brand new rear brakes (because it smelled like it was burning) that Darien Tire & Auto replaced literally 20 minutes ago. I drove it back to Darien Tire & Auto again and they blamed it on defective parts. They replaced the set of calipers again after waiting for the parts shop to drop it off. (This was a really fun day for me...can you tell?) Thanks to that, I've wasted quite a few hours researching tires and comparatively shopped around for the set I want for a decent price. All that research time was for nothing. Just to be fair, I have had 2 tune-ups performed there and a belt replacement there that went smoothly. Also the place has wifi so that's nice when you're waiting. That's the reason for the extra star. But the fact that they either intentionally lied or incompetently didn't know to gauge tire tread (come on...Darien TIRE & auto???), was ultimately the final straw for me. That and the fact that I've gone through 3 sets of rear rotors, 4 or 5 sets of brake pads, and 2 sets of brake calipers in the course of 3 years with these guys performing the work and procuring the parts doesn't speak well from a numbers perspective. Plus 70% of my driving miles are highway miles so my brake utilization shouldn't be that heavy anyway! I've dealt with Steve, the bald guy, pretty much every time I've been there. I'm never ever going back. read more

The best place I have ever gone to get my car fixed. They are always very knowledgeable, kind, and does not discriminate you no matter what race, gender, and age you are. They were kind enough to let me go in early in the morning right after they opened to inspect what was going on with my car (loud screeching noise when engine was started), despite the fact that I did not set an appointment... Everything was done very fast and professionally, and I was even shown how to fix the problem myself (it was an easy fix) if it were to occur later on. I'll keep going to these guys for any issues or services I need for my car. Prices are reasonable and fair compared to other places (also 50% cheaper than going to my Toyota dealer), and I have 0 complaints about this place. I honestly know that the workers here got a lot of good karma heading their way because of the excellent work they do for everybody. read more

Couldn't be happier with the service and timeliness. Car towed from Tri-state, diagnosed, parts price compared and ordered all within the first hour. Vehicle repaired the next day, which included having GMC parts sent to a machine shop (coolant lines to the rear were each shipped in two pieces, had to be joined together). Was not charged the extra for machining as was not in the original quote. read more

If you're looking for a reasonable mechanic with good customer service Darien Auto is the place to go! It's nice to have someone who truly cares about your car and wants you to be safe. Definitely a great place with great people and I will never bring my car anywhere else. read more

Great experience, as usual. I had to have my brakes replaced on my Toyota RAV4, and their estimate was $70 cheaper compared to nearby auto repair shops. Mark and Steve are very honest. The repairs are usually fast, but call ahead and ask if they are busy if you are in a rush. Check their website for coupons! read more

Had to drop off my car for a quick fix. They did a good job of fixing my car the same day in a matter of hours. They could communicate better, like calling you when the car is done. Overall, I was satisfied with the work and the price. read more

I had my car towed there through AAA because it was the closest. I had a flat tire. They assessed the tire finding a slow leak and fixed it in 30 minutes. The guy I worked with I believe was Steven and he was very down to earth and helpful even taking me back to show me. As a woman, I greatly appreciate the respect at an auto place. I was very happy with the services and the charge was minimal. I would feel comfortable recommending them and going there again. read more

Brought my vehicle in here after talking with them about an air leak in the chrome wheels that came with my vehicle. They informed me that it's more than likely coming from the rim on my wheels because they are chrome. They showed me what they would do to solve this( sand down bead of wheel and put a type of inhibitor on bead) and I haven't had a problem since. read more

I'm sure I'm not the first woman to walk in the shop that Mark has made feel extremely uncomfortable. Took my car elsewhere because of the simple fact that he seemed more interested in hitting on me than fixing my car. read more

Took my car here for an engine issue. These geniuses diagnosed it as a 'blown engine' which would cost 5000 to fix. My local dealer fixed the engine which had a head gasket blown: cost me 650. Frankly these chaps are just plain incompetant or just cheats. They appear to have stayed in business by a wing and a prayer. In this day and age when information is freely available on the net, they epitomize mechanical ignorance at its finest. Take your car here if you like being smooth talked to part with your money on frivolous needless work. Click and Clack in Boston warned us about quacks like this. I found the older dude and the younger chap both condescending, and crooked. read more

Had work done on Hyundai Elantra -2279.60$ Front of the car was making so much noisy took car back-they told my wife SwayBar Links need to be replaiced -it would be 160.00$ Went to shop,show them invoice on 2279,60 where replaisement of Swey Bars Links was included ,but they did not do it They than replaced without mi paying again. No "iam sorry or anything ". Shame-what else. read more