Came in town for business but was not leaving without some delicious Watson's Sponge Candy. Shannon…read morewas the best!! So glad we stopped and met her at this location.

Well first off, the good stuff... I went into this store and I have to say that the selection is…read moreincredible, the store was super clean and everything was laid out beautifully in the display cases and around the store itself. The lady behind the counter was super polite and very helpful with my selections. I typically do my chocolate shopping at one of the competitors stores however I thought I would try Watson's chocolate and my first impression was very high. One of the items I purchased was orange sponge candy and she had a little concern that maybe some of it wasn't up to the high standards that they try to abide by so she asked if you check the box first. She explained that during the summer time sometimes sponge candy doesn't survive the trip for too long so no problem I said she gloved up and checked all of them, found a couple that weren't passing her quality control standards so she replaced them. I took that box and a couple of other selections, paid and left. One of the other items I tried was fudge meltaway which I had never actually had before. Personally my wife and I didn't care for it however that is probably just our personal palate coming into play as I'm quite certain it wasn't prepared improperly or anything. The coconut patties were very good and the orange sponge candy honestly some of it was kind of chewy. The fact that she had some concern over the quality of this and felt the need to check it kind of threw up a little bit of a red flag for me and after getting it home and having some I'd have to say I'm a little disappointed. I'm not by any means a connoisseur of sponge candy or anything however if what she said was true about it staying fresh during the summer months and obviously she had some concern that it may not have been, why wouldn't you just pull all of it off the shelf and make more? I mean I used to manage a restaurant and it's the same idea in my opinion, if you're not happy with the food going out, don't send it. I would rather have purchased just milk chocolate sponge candy and been reassured that they didn't have orange because it failed their quality check. So I took one star off what would have been a five star review for that reason, the other one I took off because I couldn't find the building. If you approach this location from the side that I did, the side that faces a little strip mall with a good sized parking lot, there is no signage of any kind anywhere that says hey this is a store that sells chocolate. It just looks like a house sitting on a separate property off to the side. My GPS said I was there, I'm driving around the parking lot for 5 minutes looking at all of the store fronts trying to find Watson's chocolate, and it doesn't exist. I finally put my GPS on walking directions and found myself approaching like I said what looked like somebody's big old house... And I didn't even feel comfortable doing that until I got about 6 ft from the door where there's a sheet of paper sized sign that says Watson's chocolate and has the hours posted. I mean seriously something that could be seen from the road would have been nice, something that could have been seen from the parking lot would have been even better. Apparently if you approached this from the other direction there's a great big sign so I would have had to have driven past it not realizing it and did a u-turn and then I would have said oh there it is. The lady working inside like I said was very super polite and I suggested that to her and she kind of looked at me and said the owners are aware of it but they haven't done anything about it yet. I'm guessing nobody local has a problem because yeah they probably know where this place is however I live over 3 hours away and didn't have a clue. So yeah I'm kind of mixed as far as my opinion of the actual chocolate, I might go back and try a couple other selections and see how they taste. If I do I will try a different sponge candy, maybe one that sells more often so the stock is rotated more often.

The milk tea is delicious! There special drinks, especially the Selina is just amazing. The owner…read moreis super kind and made the drinks for us fairly quickly and with quality. The place inside is aesthetic and has nice seating. Will definitely be coming back and can't wait for them to complete their relocation.

While I am still recovering, I needed a quick dinner and didn't feel like cooking. Simply Boba to…read morethe rescue! I went with my usual favorite with the lemongrass beef banh mi, while my wife opted for the chicken ramen. We ordered it for pick up and it was ready so quick. I am a creature of habit, when I find something I like, I usually eat that every time. That's the case with the banh mi. The flavor of the beef is phenomenal here. The toppings are always fresh here too, making this sandwich one of the best. My wife also loved her chicken ramen and said it was one the best she's ever had. Excited to see how the new bistro they are moving into soon keeps churning out great food and excellent service.

I love mead so I was looking forward to trying this place but ended up disappointed. They have a…read morelarge selection of different flavors of mead - but I didn't see any that were straight-up regular plain mead. Mead is delicious by itself without anything being added. I got the Horchata one (since that is also something I enjoy). The first sip was good, but the more I drank of it, the more it just tasted fake and flavored, and I did not finish it. Based on that one I wouldn't want to try others. The food menu is very limited. The pizza crust is very thin - more like a crackery flavor - and the pepperoni is only in a circle on the outside? So it's basically a cheese pizza until you get to the crust unless you want to reorganize the toppings yourself. Atmosphere varies - many times I have stopped by and it was standing-room only and very loud, and I left without making it up to the bar. This time I came early enough that I was able to get a seat. It feels very dark after coming in from outside. Staff is friendly. Decor is fun and bee-themed. Restrooms are easily accessible and all-gender. Overall it is a fun place to hang out but the food and drinks didn't do it for me.

Lilly belle is always a vibe. I'm not sure many meaderies have a local hangout bar with an upscale…read morebeat to it like this place. Their prices are incredibly reasonable and the most variety of meads I've seen l. Service is always fast and friendly

What a cute little Bakery. I arrived at about 11:30am on a Sunday, parked on the street (parking…read morelimited), there were only a couple people in line before me, a few couples sitting down, maybe about eight small tables for optional seating but the place is very small, cozy feel. There were only three cinnamon rolls left... I was going to buy all three but then I overheard the little girl behind me say she wanted one so I only ordered two. Try a cinnamon roll, they're so yummy, cost about $5.75, a 16oz house coffee was $3.75. I ordered the two cinnamon rolls, a piece of a carrot cake (WOW), slice of a pumpkin roll and a large chocolate chip cookie. All equally delicious in their own right! They were packaged to go in a large cake box for me, which I appreciate so nothing got squished during the ride back home. In total I spent $29.50 and didn't feel bad about it, I needed some sugar in my life that was worth eating, I try not to eat carbs anymore as a personal diet preference and I feel amazing but if you're going to eat them, let them be worth every bite so you don't regret it. Anyway, I love this spot. I did attempt to chat it up with the woman taking my order, she was very nice.

Gabrielle's used to be my favorite place in the Village of Lancaster. I supported them constantly…read more They have wonderful gluten free baked goods, as well as great breakfast sandwiches with a gluten free roll, if one so chooses. I will discuss three different run ins with Gabrielle's. First one - I went there in January to grab some sweets for a little crafting party I was hosting. I ordered both gluten free items and non gluten free items. The woman working, who was new, proceeds to ask me if she can put the non gf and the gf in one container. I said absolutely not. How can you not be trained on this, or not know not to do that. Why would I be ordering gf items, if I'm going to agree to put them in the same container. It defeats the purpose. Second time - Valentine's Day. My husband and I had a tradition of going to support Gabrielle's on Valentine's Day because they offered different gf items and a romantic atmosphere. This was our third time attending since living in the village. We arrived right when they opened, and they weren't opened yet, which was fine. When the owner unlocked the door, she wasn't very friendly. I let it slide, and continued to choose to visit Gabrielle's because I loved the baked goods and breakfast sandwiches. Third time - I stopped in on my way to an event to get a breakfast sandwich. It was about 10 minutes after they opened on a Saturday. It was quite busy there. There were roughly 2 or 3 tables occupied throughout my half hour stay.  Most notably there was a mom and daughter there. I'll get back to that in a minute. When I arrived, I was the only one at the counter. The same girl from the first not great encounter was making coffee behind the counter. That is fine. What wasn't fine, was that she didn't acknowledge me at all and I waited there awkwardly to put my order in for a good 5 minutes. Weird, that you wouldn't say, "Hi, it will just be a minute, as I'm working on another order,"  or something like that. The owner also came out of the kitchen during this time and took several Door Dash orders, but also didn't acknowledge me standing there. All I needed was a Hi, I'll be right with you. Something. I felt like a ghost. Fast forward, woman takes my order. It is for a gluten free breakfast sandwich. I sit down and wait. I wait for a solid half hour for my breakfast sandwich to be complete. During this time, the mother and daughter duo go up to the counter and say that they told the woman when they ordered that they needed to get everything by 9am, and it was 9am, and they still hadn't gotten their sandwiches yet. Why does it take a half hour to make 2 breakfast sandwiches?! They finally get their order and leave. The woman goes from the kitchen to the counter and is yelling to the owner, "If they wanted their food faster, they should have went to Tim Hortons." There was me and about 2 other tables present for that. I thought that statement was absolutely horrific and disgusting. Everyone who came through Gabrielle's and who goes to Gabriele's chooses to spend their money locally. To help a local family and support their business. To say that in front of customers, is abhorrent. I finally got my breakfast sandwich and left. I ruminated this for a while and decided against posting this review and emailing them directly about how this comment was unwarranted and not ok and the employee should be reprimanded. I received no reply back. This happened in February and it is now May. I have not received any acknowledgement regarding that my comment was received. I can only take it as the owner and employees don't care. Thus, I'm posting my review.   Not to mention that they claim to sell fresh bread on Saturdays, and there were a couple customers who arrived asking to purchase the fresh bread, and were told it was still rising and would be ready around 1 pm or so. What?! You would think they would be more in a hurry to get their bread out on a Saturday morning. That is when people want to eat fresh bread. It breaks my heart that I can't support this business anymore because the baked goods are so delicious, but I'm going to support other local businesses that value their customer base and are happy that the customers who walk through their doors want to support local.

S'mores stuffed cone was delicious! Sadly they were temporarily out of chocolate custard, so…read moreinstead of a twist it was just vanilla, but it was still great! Menu is huge so there's something there for everyone! We went shortly after opening, so it wasn't a long wait to get our ice cream at all. There were also plenty of tables to sit.

Speedy service with a smile offering cones, specialty…read moresundaes, milkshakes and banana splits.The have hard custard or soft serve ice cream .I ordered a tasty peach soft serve dish.Plenty of parking in their lot and picnic benchs to dine on .

By far the best coffee in the area. I'm not sure why or what coffee they use but in my own personal…read moreopinion, it trumps every other coffee shop in the Buffalo area. They constantly have new flavors and they all taste really good. Typically I'm a black coffee person, but I enjoy all they have. Plus their like pastries are fresh and delicious. Menu is small but very good. Come for the coffee, stay for the food and little village scenery.

I've found myself coming here more and more lately. I bring a good book and submerse myself while…read moredrinking a Lancaster brew. I still stand by the fact that their lattes and anything you find on their specials list is always going to be served at "drinking temperature", I prefer death hot coffee though. I live for the Lox bagel. Its the best I've ever had in WNY. Literally half a block of cream cheese on that thing! I found the breakfast sandwiches on the croissant was super disappointing. Its not on a croissant, but rather a think, dense bun disguised as a croissant. I definitely won't get that again. Love that they have a whole case of macarons!

Stopped by to take advantage of an offer to get a discounted smoothie or fruit cup for $1.99…read more While I was appreciative of this offer ... I was annoyed by a few things. Something so simple seemed so complicated .... 1. All stores do not have the fruit smoothies. Therefore the smoothie was not an option. 2. You HAVE to place the order online and schedule a pick up. Not knowing this I arrived at 3:30, called to verify that the order had to be done online, then proceeded to completing the order and my option for pick up was 5:30 or 6. 3. There is always a limit of 1 offer Otherwise all was pretty good. It would seem to me that this offer could have been made simpler by just making up the cups and allowing them to be purchased from the store. The whole process just seems a bit unnecessary

Let me give a bit of background about myself before I share my experience this afternoon. Since…read moreI've been 18 y/o I've held management positions from shoe stores to fast food at every job I've ever had. I'm a nurse leader at a local hospital for the last 14 years. The reason I'm adding this is because I've never treated anyone the way Edible Arrangements in Depew STORE #1065 has treated me as well as my nursing team! I'm out sick right now.......my team ordered an arrangement to de delivered today (as advertised). I received a message on my phone at 12:18 pm that I had missed the delivery and to call back to set up a new time. I called back at 2pm. A very rude young girl (as already reported in previous reviews) said that I missed the delivery and would need to set up a new time for tmrw. I asked her what time were they at my house because my RING hadn't shown anyone near my house. She clarified "well we were going there and you didn't answer so we didn't deliver". Oh so I didn't miss a delivery then?? Well as for tmrw I have two doctor's appointments one in the am and one in the pm. I'll have to leave my house by 9:50 tmrw. Her response our drivers don't come in until 9:30am. Well ok then I'll be home by 3pm which is in your delivery times you just gave me! Her response with her completely annoyed tone....."they don't go to orchard park at that time but you can pick it up when you're out"! I could not believe what I was hearing! Soooooo my response was as follows : First I didn't miss a delivery because the order never left the store correct? Next you do understand the reason for the arrangement is because I'm out of work sick right so I will not be picking up the order EVER! Well it's 2pm now and I'm home and I'm not leaving the rest of the evening. You're delivering until 5:30 right, so go ahead and deliver. Her response "yeah we are booked for the rest of the day". Ok so can they get reimbursed for the order because obviously this is not working? No they can't! Ok I'd want to speak to a manager. Not a work exchanged but hold music came on so I assumed Susie sunshine was getting her manager......A women answered the phone with can I help you? No introduction a first name or who she was in the hierarchy of the store. This is the part that blew me away.....she was annoyed with me as soon as she spoke! A manager being aggressive with a customer???? What is going on!!!! I've shown more empathy when a customer's coffee wasn't hot enough and apologized for it!!!!! As a manager there are many people I've had to apologize to for the actions of others......sometimes they were right sometimes not but I always known no matter what the customers/patients whomever are to be dealt with a professionalism, kindness and curiosity......that goes with the position! Obviously at Edible Arrangements in Depew....they missed the mark! The manager was non accommodating what so ever! I told her it's 2pm I'm home you're delivering until 5:30pm correct. Her repose was "nope that doesn't work. We're really busy"! My response "ok then I'd like my nurses to be refunded their money as obviously this is not going to work." Her exact response "Yeah fine"! I started to ask for her name While thinking of saving time when my nurse calls back and asks for her directly (because she is working right now at the hospital and doesn't have time for the nasty teen queen) she hung up on me!!!!! I called back 10 times they'd pick up the phone and hang up! Disgusting treatment!!! Read and trust these reviews. Btw my next contact was corporate. Filed a complaint and already had a response with a call back with a date and time. I will tell everyone DO NOT DEAL WITH THIS TRASH STORE!!!! Unless the person you want the delivery to accommodate THEIR delivery schedule!!!! How do you run an actual business with the two most unprofessional people I've ever encountered in my life.