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    Darrell Waltrip Honda

    2.8 (179 reviews)
    Closed 9:00 am - 8:00 pm

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    Services - Darrell Waltrip Honda

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Darrell Waltrip Honda

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    Reviews With Photos

    Mood-setting atmosphere for final paperwork in Waltrip finance dept.
    Denny K.

    Been coming here since moving to the area several years ago. Greg Schmidt (sales) has been very helpful; friendly & courteous. Kwame Okraku (service), Bryson Clark (service) , and virtually all other staff have been attentive, polite, helpful, and respectful. This is my first return to the facility since the relatively recent remodel. Bright, airy, clean, and comfortable waiting area. Conveniently located restrooms plus coffee, water, fresh fruit are all provided if you need to wait Prices for new & used vehicles is competitive. After-market add-ons can be pricey. (Caveat Emptor if purchasing elsewhere; you likely will "get what you pay for.") Requesting service is relatively easy and the staff will try to meet the needs of your schedule whenever possible. In today's fast-paced and often unpredictable world, it is nice to see Darrell Waltrip Honda upholding their standard of excellence.

    My Facebook post of the first car...
    Max B.

    *Sold me a new lemon that had to be towed after 6 hours *Look at the contract, they comped me for the car but not the $3k added package *Sold me a certified used lemon replacement with engine noises I can reproduce and have recorded *Still owes me a second OEM key a month later (and multiple people worked on that for me) *My replacement was sold with wheel locks and no key, so if I get a flat I need a tow... It's a pickup truck, what if I was towing? Bad neighborhood? What else... 2 6 hour sessions for the purchase of the car and replacement. I paid for the tow out of pocket. A wasted trip to the dealership because my spare key wasn't ready as in they had no idea I was supposed to get one... Had to detail car myself after purchase... During the diagnostic of the brand new sports car, I think they drove 5 miles farther then their normal 11 mile test drive (I know it's 11 cause I asked)... Possible joy ride but I can't verify... They paid below KBB on my brand new mint trade in... Small print said they couldn't give me the vet discount... I have been on long term mental disability for 10 years and I just got my first job since as a mechanical bull operator/bouncer. Just trying to better myself and be a productive giving citizen in society, and this is the horrendous garbage I have to deal with... I'm an fing human being you know...

    Service Rep Brandon. He's fantastic!
    Chris M.

    5 Stars for Brandon!!! Stellar service, friendliness, frequent updates while waiting, no pressure regarding my service - he definitely earned my trust. Thank you Brandon!

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    8 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    April T.

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    9 years ago

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    Molly H.

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    9 years ago

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    4 years ago

    Always helpful and informative been a customer for 20+yrs Odysseys and Accords very reliable

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    5 years ago

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    4 years ago

    Service is incredibly slow. I do not recommend coming to this specific Honda dealership.

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    April T.

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    7 years ago

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    8 years ago

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    7 years ago

    The sale lady, I believe her name is Diana, is very rude! Never go back there again. I rather spent my money somewhere else

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    4 years ago

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    7 years ago

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    7 years ago

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    David P.

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    8 years ago

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    9 years ago

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    Molly H.

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    13 years ago

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    John G.

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    9 years ago

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    Molly H.

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    12 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    13 years ago

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    John G.

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    10 years ago

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    Molly H.

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    7 years ago

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    13 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    John G.

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    12 years ago

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    9 years ago

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    Molly H.

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    6 years ago

    Bad service center. 4 hours longer than expected, quoted 1,000$ more than online ad and comparable dealerships nearby. Waste of time.

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    April T.

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    10 years ago

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    9 years ago

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    Molly H.

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    Page 2 of 5

    Ask the Community - Darrell Waltrip Honda

    Review Highlights - Darrell Waltrip Honda

    Kwame was awesome, very nice, professional and explain things in a manner that I could understand.

    Mentioned in 6 reviews

    Read more highlights

    Alexander Automotive

    Alexander Automotive

    4.3
    (14 reviews)

    This is the first negative review I've ever written and I know how important reviews are when…read moremaking a major purchase. Please know I've done my best to write this with respect and honesty, as I have email and phone records to support my claims. My experience with Alexander Automotive was so troubling that I felt that I need warn others. Throughout the process, I was lied to, and crucial information was deliberately withheld. There are several concerns that appeared throughout the process, such as speaking negatively about another dealership (Cool Springs Toyota), but I will focus on the two major issues that is intended to help others reconsider doing business with this dealer. The first major issue was the blatant lies about the condition of the truck. Allan, the GM, assured me the Toyota Tundra I was interested in was "immaculate" with no rust. However, an inspection by another Toyota dealer revealed severe rust problems, with parts suspiciously painted over to hide the damage. The inspector went as far to say that he himself would not buy this truck. The second major issue was the withholding information about recent severe damage to the truck. When I requested the vehicle history, the CarFax report provided by Alexander Automotive omitted a recent severe accident that caused structural damage. My independent vehicle history check revealed the truck had "severe damage to the structure" from an auction purchase just a month prior. This blatant omission is deceitful and unacceptable. While their communication was prompt and polite, their deceptive practices overshadow any positives. To anyone considering buying from Alexander Automotive: beware. The lack of transparency and dishonesty I experienced were shocking. If I had trusted them, it could have caused serious financial harm to my family. If you value your money and trust, shop elsewhere. Avoid Alexander Automotive at all costs.

    Dane was outstanding and worked very hard to make the buying experience hassle free and low stress…read more Would buy from him again in a minute. You can trust these folks.

    Nelson Mazda Cool Springs

    Nelson Mazda Cool Springs

    4.1
    (113 reviews)

    Had a very smooth experience buying a brand new vehicle recently from Nelson Mazda. I had been…read morewanting to take a look at the cx50 hybrids having driven 2 cx5s for the past 13 years. My in-laws who live locally let me drive their 2025 cx50 hybrid and I knew I had to have one. I walked in to the dealership on a random Tuesday and Drake greeted myself and my husband and happily agreed to show us the inventory and go over pricing. We were in a time crunch the first day stopping in so I searched the inventory online for the white exterior I wanted, and when it didn't pop up, I texted Drake who said he could do a dealer trade for the specific colorway I wanted. As soon as I said I was interested in proceeding, Drake went to work for me. The very next morning he texted me that my car was ready for me to pickup! It must have been fate because that was my birthday! Tate helped us close the deal because Drake's shift ended earlier than I was able to get there, but ultimately I was able to drive my new car home on my birthday. I noticed a warped all weather mat on the back seat at the time of purchase and was assured that it could be molded straight. When I got it home however, it was clear that something under the mat was uneven because it folded/warped each time the seat back was placed upright again. I took it in and despite me and my husband initially making bit of a scene, Baylor helped us get the underlying problem fixed and had his team reshape the mat so it looks brand new again. Thanks to the team at Nelson Mazda. I couldn't love my new car more.

    My experience with Nelson Mazda has been absolutely amazing! I recently chose to lease a 2026 CX-5…read moreand couldn't be happier with both the vehicle and the customer service I received. I had a minor issue come up after my lease purchase, and the team did not hesitate to help. Even though it was something small, they made me feel like a priority and handled everything with professionalism and kindness. Sarah was incredibly sweet and reached out to help, and Cody was friendly, knowledgeable, and helpful during my service appointment. What meant the most to me was that no one made me feel like my concern was unimportant. They took the time to listen, address the issue, and ensure I was taken care of. That level of customer service is hard to find these days. Thank you to everyone at Nelson Mazda for making this such a positive experience. I look forward to being a customer for years to come!

    Mercedes-Benz of Nashville

    Mercedes-Benz of Nashville

    3.3
    (224 reviews)

    This was my first visit to Mercedes‑Benz of Nashville, where I brought in two vehicles for service…read more At first, the experience fell short of the level I was used to at my previous dealership. After reaching out to Kevin Frazier, the Fixed Operations Director, everything changed. Kevin not only listened carefully to my concerns -- he took ownership, followed through, and went above and beyond to make things right. His professionalism, integrity, and genuine commitment to customer satisfaction completely turned my experience around. I had no intention of ever returning, but Kevin earned my trust and confidence. I now feel welcomed at this dealership and look forward to doing future business here.

    Unethical dealership and management. Test drove a car and purchased it the same day. Signed all…read morethe contracts and the credit manager handed me a piece of paper which was a copy of the sales order which had no signatures on it. I asked about copies of the other documents and he told me I didn't need them. I asked 3 times! Again same answer. Should have walked right then. Told me the car would be available the next day (Thursday) for pick-up, it wasn't. Then said it would be available the next day, it wasn't. Told me to pick it up on Saturday but when I drove to the dealership, they told me it wouldn't be ready until Monday. When I finally picked up the car and got inside, I realized the previous owner was a smoker. The dealer had masked the odor when I first test drove the car. By that time, the car I traded in was gone and I had no recourse!! And on top of it all, I felt the salesperson was very condescending to me as a woman buyer. This is my third Mercedes and this dealer damages the Mercedes brand!!!!!

    Darrell Waltrip Honda - car_dealers - Updated June 2026

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