Never before have I had a Mouse Problem in my car…read more In less than a year I have killed 16 mice in my new Hyundai Palisade. If I would have put the traps out continuously I would have gotten much more, I am sure. I have been to the dealer and they told me there is nothing they can do. A lot of help there. I went to two mechanics and came to find out the wiring in the car has soy base oil in it. No wonder they wanted to sell me an extended warranty for thousands of dollars. Mice are not nice and the dealer ???

horrible repair practices bait and switch tactics…read more take advantage of elderly will charge for work not done

I was a customer of Shuppe when Syverson took over the business. I like that it is walking distance…read morefrom my home and that you can talk to the owner/mechanic. I got a quote from him for struts and shocks recently. He suggested inspecting them first to see if I really needed the full and expensive repair. I made an appointment for the inspection. But due to a communication error it got scheduled for the full job. Aaron was apologetic and offered no charge. I said no, I had planned to have the repairs if needed, so he discounted the labor. He didn't have to do that, but wanted to make good on his error. That's great customer service. A year ago he fixed a flat for me after hours. He's very busy but worth the wait for appointments. Jeff - Sun Prairie

We started going to what was Shuppe's Auto a few years ago, as I was tired of getting fleeced at…read morethe nearby Nissan dealership (I'd go in for one issue and it would take them multiple attempts/guesses to fix), and Shuppe's had many recs for their honesty and quality of work. Since then, we have taken multiple vehicles in, for everything from basic oil changes to suspension replacements. An anecdote: there was one time one of my control arms broke while driving and I had my car towed there. They looked into the issue, and Chris called me to let me know that Nissan would probably cover this under warranty, because there had been what was almost a recall, but you had to actually experience the problem first (they wouldn't replace them preventively). I didn't know about this, and they could have just diagnosed the issue and done the repair themselves, and I would have been none the wiser. Instead, they saved me hundreds of dollars. Their work has always been reasonably priced and completed to our satisfaction. I'm glad that Aaron, who had been operating as the main mechanic as it was, purchased the business and is continuing on as Syverson Automotive. I also really like the small shop feel -- if there's a question on the work done or recommended to be done, he's right there and you can actually talk to him. The only negative: it can take a bit to get in sometimes, so give them a call a couple weeks before you might want to be scheduled, if you can.

I called and asked them if they can just remove a code off of my car which literally take a few…read moreseconds to do and they want to charge me 189.99$ just to clear one code that any other shop would do for free this place is a joke. Don't recommend it.

I always get my vehicles serviced here. I am certain every time my vehicles will be handled in a…read moreconsistent and professional manner.

Our family has been using Ben's for oil changes and service for years. They are a family owned…read morebusiness who always finds a solution to auto issues. If they can't fix it themselves they always recommend a good service instead.

I cannot stress this enough. Ben's Auto Service is the best shop you can go to. I have came in…read morenumerous times without an appointment and this location has never turned me away. Every time I have came for service, I have been more than happy and fully satisfied. Prices are great, the people are the best ,and straight to the point. You won't leave wondering if the job was done right because you know it was done to the best standard of care. I will always recommend this location. I encourage you to come check it out for yourself next time you need service!

Had been to Zimbrick 1 1/2 hours prior to oil change at Christian brothers. Zimbrick did a full…read moreinspection and found everything good. Then I go to Christian brothers and they offer to do an inspection. No thanks Zimbrick just did one a bit ago Today. Later, an Employee comes out and says I have an oil leak and for $140 they can inspect for the problem. No thanks. After oil change I drive away and smell oil. Go to my cousin two miles away and we open the hood to oil spilled all over the engine. I drive back to Christian brothers and the mechanic admits his funnel burped and oil spilled. Didn't bother to clean it up until I took it back. Ends up there isn't an issue with an oil leak, it was the oil he spilled running down under the car.

Recently had a starter installed and it was twice the price of other body shops in the area... will…read morenot be coming back as they rip you off!

I took both my car and my wife's car in for oil changes today. Jennifer who assisted me was very…read morehelpful looking at histories and planning upcoming maintenance. I like the new program where the technician sends a video after his vehicle inspection with recommendations.You don't get that type of service just anywhere.

I noticed there was a recall on my vehicle and called to schedule an appointment for them to fix…read morethe recall. After confirming all the details of my vehicle and the exact recall number I made an appointment for 8am to have them replace the recall. On the day of the replacement I brought my vehicle in to have them fix the recall. 21 minutes later they came into the waiting room to tell me they don't have the parts to fix the recall. They didn't care about or respect my time at all. No apologies towards me at all. Don't go here if you have a choice to go somewhere else. I would rate this place 0 stars if there was an option.

Our mechanic retired that we needed a TRUSTWORTHY HONEST REPAIRMAN & FOUND IT AT MIKE'S AUTO REPAIR…read morehere in Sun Prairie WI. He gave an extensive report & photos showing our 1999 JEEP could not be on the road anymore as I was going through a divorce having medical bills I was forced to keep my jeep functioning but sadly the WI SALT RUSTED the underside frame. Mike then helped inspect a VAN we were considering from a private owner to ensure it was a good safe vehicle for the price/milage vs price having more knowledge & experience than we do as previously I bought vehicles from dealerships but being disabled on fixed income I can't be stranded nor had money for any surprised repairs. This was so helpful to us to make sure we invested our money into a used van that will meet our needs for $6600. He gave us knowledge to handle this transaction with the title & checked so we were not scammed as we experienced looking for a used vehicle on CRAIGSLIST....that seller was lying that we caught them scared us because we are struggling it is SAD to almost be harmed that MIKE'S ASSISTANCE took away so much stress that is priceless when disabled, poor & suffering other issues. We gave a TIP he did not want to accept but we insisted telling him to buy lunch for his staff or give them each a $20 bill as I said his kindness helped us so much that he /staff needed a little treat. He is NOW OUR PERMANENT REPAIRMAN. We are suffering by Attorneys committing crimes to avoid liability that we have suffered deeply where Mike was an EARTH ANGEL SHOWING US HUMAN KINDNESS still exists. We moved to Sun Prairie after our trauma & always hearing wonderful things about Sun Prairie citizens.....has been 100% accurate being a BEAUTIFUL COMMUNITY.

This place is amazing! We went here today for a pre-purchase inspection of a vehicle we are…read moreconsidering purchasing. Mike was incredibly helpful, knowledgeable and kind. He took the time to carefully inspect the entire car, helping us not only to pinpoint possible problems down the road, but also to better understand the vehicle's history. You can tell he really enjoys what he does for a living. He also appreciates and treats his customers well! I would definitely recommend him to anyone with auto repair needs.