I cannot say enough positive things about the care from Dr. Walsh; she gave us our daughter back…read more Dr. Walsh was attentive and took time to understand not only my daughter's condition but also her concerns. I was deeply impressed by her expertise, and her treatment was spot-on.

Why do I LOVE Dr. Walsh? Let me count the ways…read more.. Dr. Walsh does not take insurance, doesn't have any other doctors in her office, and doesn't have nurses or a receptionist. Scheduling is all online, through her very informative website. While some may see that as a negative, I see that as a positive, especially when looking at the cost of service. I am paying a low, preset fee to see the doctor. I am not also paying for a receptionist, an insurance billing specialist, and a nurse. I pay my $90, I send the bill to my insurance myself and I save a ton of money. Dr. Walsh does not have a receptionist or nurses. When I go see her, I see HER from start to finish, instead of passing through various people to get a hurried 10 minutes of time with a physician. Contacting her is also easier, because I don't have to go through multiple layers to get to her. You know how it usually goes....call the office, leave a message for the doctor, get a call back from the nurse, explain everything to the nurse, who will then discuss it with the doctor, only to get a call back from the nurse saying the doctor wants you to come in. Ugh. With Dr. Walsh, I email her directly, and she either emails or calls me back in hours, not days. If she can help without coming in to see her, she will. She is not in it for the cash. Dr. Walsh does not have back up doctors. This means you are never confronted with a total stranger if something happens. My niece had a rather unpleasant experience with a cyst, and not only did Dr. Walsh come into the office on a Sunday night to take care of it, she even offered to go to my niece if she couldn't drive herself. No backup doctor would do that. Actually, unless you are having a baby, no regular or backup doctor does anything after hours, you go to the ER with all the other injured/sick people. Dr. Walsh doesn't have a thousand patients. This allows her time to keep tabs on things like prescription prices, and where and how to get the best deal. Did you know that sometimes, it is cheaper to pay out of pocket instead of insurance? Neither did I, until she told me that my $35 inhaler through insurance was $12.50 at Costco if I didn't use my insurance. Copays are tricksy and she knows where you can get the best price. Because she keeps her patient list small, she knows her patients. Really KNOWS them... she doesn't need to look in my chart to know why I see her or what is going on. She knows my name, my history, my family, and all the other aspects that you learn about people you know. This is only part of why she is an excellent physician. And here is the really important part....she really is an excellent physician. She knows her stuff and she will take good care of you. You will feel cared for, not rushed through an antibiotics cattle call. If you are looking for a practice with lots of warm bodies to pay attention to you, then this isn't the practice for you. If you are looking for excellent medical care from a wonderful physician, you won't find better than Dr. Walsh.

DR. John A. Andrew is the most knowledgeable, compassionate physician I have ever known. He…read morelistens to you and hears things you don't even say. He is never afraid to refer you to other physicians or for testing elsewhere. I have had a long journey of illness and pain. He guided me to others for care and support. He stayed with my Husband until he passed away and honored him by attending his funeral. He discovered a disease that I had and will always have, that no specialist in any field had found. He is an amazing physician and human being. I am forever grateful for all the care he gave me and my husband.I will never forget him or how he saved my life more than once.

Kristen Burns is Dr Andrew's PA. I went in to see her after 3 years of neglecting my health care…read moreall together. I don't like pills and am relatively healthy except for slightly elevated blood pressure (since my late teens). Due to the bedside manner of Kristen, courteous staff and lightning fast service, I no longer feel it to be a waste of my time to go in and tend to my medical needs. The location is convenient, facility is clean and well cared for. The lab tech was on stick and painless. I don't think there is any way I could be more pleased.

As has been stated a few times, occasionally timeliness can be an issue at this practice. However,…read moreI have grown beyond weary of practices that shove me in and out like cattle. "Patient in - check. Patient weighed- check. Patient seen for exactly 4.5 minuets - check. Patient checked out- check. Next patient...." and on and on and on the recycle wheel goes so they can make as much money as possible that day. I have also grown more than beyond weary of the insurance companies dictating to me and my doctor the care that we will adhere to or else! For these two reasons, I am thrilled to go to Dr. DeRusso (among other reasons I will list). She takes time to really LISTEN and FOCUS on you, the patient. There is no "hurry up and get out of here, so I can get to the next patient and get more money." AND, Dr. D is the doctor-- NOT the insurance company!! If she determines (along with you) that the best course of action is thus and such, it is because, in her best informed estimate. that is the best course of action. Not because that is what the insurance dictates to her that she has to do. I have been with Dr. D for 5 years now, and I've not regretted one minute taking the responsibility of taking my own health care in my own hands and out of the dictates of the insurance/ big pharma sphere. It may seem expensive at the onset, but, honestly, in the end, it hasn't been awful. And, Dr. D will always try to find ways to help you save. I had to have my gallbladder removed, and Dr. D helped me by recommending a doctor that not only took my insurance, but knows Dr. D and said he could not speak highly enough of her. When a doctor says that in all sincerity about another doctor, that's says a lot! I absolutely love her! She has always taken time with me, listened to me, is very honest, has given me superb diagnosis when needed. I have always felt like she had my best interest at heart and is a very personable doctor and friend. Her staff is superb! As with Dr. D, I cannot speak highly enough of them. They are personable, reliable, really take care with each individual. They do not forget you are a person! They don't treat you like a number to be shuffled in and out through the recycle door. If I could give this practice 10 stars, I would! Sammie

Don't know why there are not more reviews either pro or con. Main issue is Dr D is SOO expensive!…read more Go only if money is no object. Good luck at finding out how to get reimbursed by any insurance.

I have been with Heritage Internal Medicine and "Dr. D" for over 10 years. Dr. DeRusso and her…read morestaff continue to far exceed my expectations in ensuring my good health. The doctor is very caring and through. She spends time with you and listens and works hard to help you. She and her staff have the best bedside manner of any medical office that I've ever seen. She is a pleasant person, easy to talk to, and has a good sense of humor too! Robert. We were recommended after no one could help us and from talking to others, that appears to be her "niche".

Every time I've come to this urgent care, the service has been quick, accurate and very caring…read more Today Jeffery went above and beyond to answer my prescription questions. I will be back!!

For a business centered around assisting sick individuals and delivering critical test results,…read morethis office should be absolutely ashamed of themselves. I received a call where my test results were read to me incorrectly -- results that were inconsistent with what was listed in their own online portal. I was given two different sets of wrong information, and when I understandably became upset, the woman on the phone disconnected the call. At no point did I use profanity. Yes, I raised my voice -- but only out of understandable frustration. Of all places, a doctor's office should be able to show empathy toward patients during such vulnerable moments. Shame on you. I sincerely hope these calls are recorded, because if they are, leadership should listen carefully to the cold, blanket, and heartless way your staff speaks to patients. On top of that, it was completely inappropriate that the doctor who ordered the tests tried to downplay potential positive results, brushing them off as "not a big deal." That was not her place. As a patient, it is my right to have my results taken seriously and to receive appropriate, compassionate guidance -- not to be minimized or dismissed. You have no idea what someone is going through outside your office walls, and to be treated with such dismissiveness and cruelty by people we pay to trust with our health is appalling. You read me my test results without offering any follow-up guidance, reassurance, or even basic human kindness. You were mean, cold, and unprofessional.

Dr. Wright is amazing. Saw her for my annual physical and blood work. She has excellent bedside…read moremanner, actually listens to your concerns and takes her time with you. The receptionist at the front desk, physician assistant and phlebotomist were all friendly and efficient. Highly recommend Dr. Wright.

Inova is a horrible provider. The offices and the hospitals. Zonaira S Memon, DO whom I've never…read moreseen before barely treated me for an annual exam. She refused my well woman's exam, telling me to make another appointment so I only had fasting bloodwork done and now they are billing me a copay because she had to call in Vit D since my lab work came back as deficient. She made up all this extra stuff I had done to squeeze a copay out of me when my insurance covers annual exams. I had NO pap, NO urinalysis, NO additional care as she claims yet I am being billed. Terrible physician that can't decipher between annual exam and sick visit apparently and their billing office is clueless on what insurance covers and what it doesn't. Poor poor quality of care and treatment. Now I have to find a provider to do all the things she didn't.

If you thrive in a collaborative honest relationship with an extremely knowledgeable and practical…read moredoctor, Dr. Trippel is your best bet. I've been in her care for over fifteen years, during which we've both said both yes and no to one another's suggestions. We explored alternatives and kept an open dialogue which has resulted in my cholesterol level dropping from critical to normal without statins (which cause me severe muscular stress) and my weight dropping 15 pounds with only a few small changes to my diet and movement programs. She keeps tabs on my health through regular tests and visits, and is immediately responsive in the rare event there's something urgent. She's my hearthstone when it comes to my physical health - I trust her entirely.

First impression: I left a message about setting up an initial visit and Dr Trippel returned my…read morecall so we could discuss my situation. I was really impressed by that. When I came in I was scheduled to see the NP but I met Dr Trippel at the front desk. It's a small practice and they break things down into multiple appointments that maybe a larger practice would do in one, but this is better for me because it keeps visits short and sweet. Everyone was friendly and knowledgeable, which I also appreciate. The only issue is her nurse who can get a little on the nasty side, per my own experience with her and accounts from other patients.

Called to make a bloodwork appointment this morning, and the automated message said "your wait is…read moreunder 3 minutes" so I waited on hold. Three minutes later the message again said "your wait is under 3 minutes," so I continued to hold, figuring I must be next. Three minutes later the message said, "you are #14 in the queue, would you like a callback?" I guess the standard message, no matter how long the wait, is "your wait is under 3 minutes". Why say anything if it is almost always a lie? SMH

This urgent care/medical office continues to treat my family and I like family. Especially with the…read moreflu and strep running ramped this season, I have visited several times with different members of my family. When my children are scared, they ease their fears. When mommy has been worn out overnight, everyone chips in to take some of the pressure off. The front desk, the nurses, the doctors, everyone truly cares for every patient that comes in there. You feel they are there for your betterment. You may not always agree with them, but you know they care. As long as my insurance allows and I'm living in leesburg, va; I will always bring my family to the Nova medical family.