SUPER HONEST!!! I had a Seagate 8 TB hard drive hub that was…read morerunning, fall off my table headfirst onto the floor, and landed on the front connectors of my hard drive. It jammed the USB A, remote plug for my wireless mouse, into the front of the hard drive. After I picked it up the drive and tried to plug it into my computer, the drive would not mount. I thought all was lost, so I sent it over to Desert Data Recovery. I got a call the next day from a very nice woman, Kaylynn Ehlers. She explained that they would get to it after the weekend. They got back to me on Monday and explained the situation. They had taken the drive apart, and ran some tests, and said that although they could get the drive to Mount once they removed it from the case, they could not guarantee the integrity of the data. Kaylynn explained they could run a data recovery on the drive and quoted me a very reasonable price, but I opted to take the drive and try to recover the data myself since the drive could mount. I was actually successful and VERY LUCKY all data was recoverable. I really want to thank Kaylynn Ehlers over at Desert Data Recovery for her honesty and for helping me with the situation without a cost. I really trust these guys as they were honest with me and also quoted me a reasonable data recovery price. If I ever am in a situation again, where I need data recovery, I will not hesitate to give these people my business. They charge nothing upfront for an estimate with some analysis. A lot of companies do charge an up-front fee. Additionally, you don't have to send out your drive. You can drop it off locally, either in Mesa, Arizona or in Peoria. Thank you again, Kaylynn and Desert Data Recovery.

I dropped my external hard drive - dumb and careless. It wouldn't work so I took it to Desert Data…read moreRecovery and they saved me. I had photos on there for the last 20 years and was so worried. Nicky, one of the co-owners, explained what they could do and how the whole process would work. I never wondered about it because it was so clear what they could/would and could/would not do. I left my hard drive with them and in a short time had an email explaining that they probably could recover my photos. And they did! I was so happy. The price is not cheap but it's reasonable considering what DDR is doing for you, In my case, in was bringing back 20 years of photos. (By the way, I learned to back up everything - redundancy!) I recommend this service without hesitation. They are transparent and customer-focused. If you have this happen, don't try to fix it yourself because that makes it harder for DDR to recover your stuff. Just take it in and explain what happened. They are not judgmental at all. They want to help and they really did help me.

Dropped my WD my passport and it started making this clicking sound - wouln't show up on any…read morecomputer. A couple of local places said it was probably a lost cause. Sent it to SDR and they told me the heads were damaged (no idea what that really means). They still managed to recover my entire music library and a bunch of other files i never backed up. So glad it wasn't gone for good.

I was very have with the service I received today. I had a problem with my PC not matter what o…read moretyped it would work. So I brought my PC in today to have it checked out to find that in fact my keyboard was bad. They helped to my car with my PC and helped me with a used Keyboard. Then on top of this they said it didn't cost me anything because I was there last week and it only took least then 3 minutes to find the problem. They are very friendly and helpful. In the future I will return for any problems I might have. I'm very happy with there decision to help me!

As always, just a joy. Everything I needed done, swiftly and with a smile. Such a pleasure!read more

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Hi! I am reading on YELP so many nice comments about your…read morework! So, I would like to bring my HP desktop which I bought about 2-3 years ago at Best Buy! A few days ago my grandson ( 7 years old )used without my permission that computer and changed software or "who knows what"! It doesn't work anymore! I don't know to fix that problem and I believe someone knowledgeable like you can help me! Thank you in advance! Sincerely, Dragan PS So this is my message to DESERT COMPUTER SOLUTIONS! Waiting to see what is going to happened! I NEEDED TO PAY $39.00 FOR OBSERVATION! And additional $139 to be fully fixed! So $180 for something that someone ( in this case - older grandson) touched on keyboard and made problem! Conclusion is : GRANDKIDS ARE MOST BEAUTIFUL THINGS BUT DON'T GIVE THEM TO TOUCH A COMPUTER ! LOL

I was having problems with my laptop. Turns out my fan wasn't working and without my knowledge it…read morewas causing shut down problems. Data Doctors did a great job getting me back up and running with minimal cost

Matt did a great job today doing a checkup on our laptop!!!! Very personable and professional…read moreservice .Thank you Matt and Data Doctors!!

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

I've been to this location several times and if I haven't reviewed before , this is long overdue…read more Today, when my iPhone appeared to have just flat out died and would not turn on, I came straight here. Both techs were pleasant, and genuinely seemed to care about helping me. Sabih immediately took a few trouble-shooting steps and voila, my phone was fixed. They understood I wanted to hold out for the new iPhone release in 3 months but gave me a few tips on how to avoid this happening again and what to do to preserve my feeble battery until September. I asked about the charge to replace if needed, but got no pressure to change my mind now...Just helpful advice, and sent efficiently got me on my way. I've bought really good gently used laptops and monitors here in the past and will ALWAYS make this my first stop for any tech needs.

I needed to get rid of a computer monitor. I went to the storefront. They asked if I needed help…read moregetting it out of my car, but I didn't. I dropped it off and left. There was no charge to drop it off, the service was friendly and the whole thing took about two minutes. I'll be back next time I need electronics recycling services.

The techs at this location are really well trained. In particular, Jackson is patient,…read moreknowledgeable and sticks with the issue till it is resolved.

Kenny from Data Doctors helped me set up a photo printer. He was very knowledgeable and patient. I…read morerecommend Data Doctors.