I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days, which sounded like it could get very expensive. I decided to get a second opinion. The next place examined my phone for free, confirmed it was the motherboard, and referred me to FixThis. I reached out to Pierre, and he responded quickly. After texting back and forth and getting all the details, I decided to ship my phone to him--even though I was initially skeptical about sending it across the country. Pierre mentioned he was backed up by 2-4 days, but to my surprise, he recovered my data within 2 days of receiving the phone. His communication was polite, professional, and consistently fast. The whole experience gave me a lot of confidence in his work. If I ever need similar services again, I'll definitely go back to FixThis. Truly trustworthy. Thank you Pierre!

Pierre was very responsive and successfully did a highly technical Samsung Data Recovery - which…read moreother data recovery centers could not do. The turnaround time was very fast given the nature of the repair. I would highly recommend using FixThis for all your data recovery needs.

I had 40,000+ files on an external hard drive that suddenly stopped working. I contacted Alex on…read moreYelp, got a prompt response and was able to schedule an appointment within days. Alex did a quick in-person diagnostic during my visit, explained to me the nature of the issue, and was able to successfully recover my files and transfer to a new external hard drive within a week. I found Alex to be incredibly helpful and efficient. I hope to never need this sort of service again, but if I do, Alex would be my first choice. I highly recommend Data Recovery NE!

I needed to migrate important, personal data from a twenty-year-old external drive. Like Jennifer…read moreB. in the reviews, shame on me also for not upgrading earlier. Thankfully-whew!-Alex was able to successfully retrieve and transfer everything to a newly purchased drive in a week, and at a very fair price. Alex is knowledgeable, reliable, and friendly. I highly recommend Alex to anyone needing data recovery services inside or outside New England.

Outstanding company! Brought in two iPhones for new screens only to be told there were cracks in…read morethe screen protectors... not the screens! Could have been $350 plus for the two phones... These days it's nice to know there are honest, trustworthy people out there! Highly recommended

Chris the owner called me after receiving my letter about my bad experience with them. He is very…read moreconcerned about the way I was treated and he apologized profusely. He is offering me a free hard drive diagnostic and I really appreciated him reaching out to me.

Chris was able to save all of my data from my Raid-0 drive that failed. He did it for a fraction of…read morethe price that I was quoted from other data recovery businesses. This guy knows what he is doing.

I left my had drive to be fixed last yearend Chris said it would cost $1200-$1500 if he could get…read morethe data. I talked to my aunt in Brazil since the HD was hers, and she was going to make a decision and let me know. I completely forgot about the HD and a few months after when she reminded I contacted Chris and he said he wasn't sure if he still had it. I complained he should've called me if he was going to do anything with it. He said he did, but I never got a voicemail to confirm. He said he was going to look for it and if he found it he wouldn't do any work on it. Like I wanted him to. Luckily he found the hard drive, but my review is to write about his lack of professionalism.

Small computer repair and service company that specializes in maintaining technology needs off…read moresmall office.

My USB stick was dropped and damaged and the data on it is imperative to my ability to work. I was…read morepanicked as it would take too much time to recover by starting from scratch. I found Data Tech and had hope! My first representative was very un-helpful, but I ran across Damen and couldn't be more happy with the results! Damen was friendly, informative, and thorough! He kept me update on the progress, explained the details for me in a way that made sense rather than full of technical jargon, and fought hard to help me! I personally hope to not have to use their service again by being more diligent with my data back-up, but if I do, I would go back and work with Damen! If you need data recovery, I highly recommend them as well as their service, most specifically, Damen! Thank you Damen!! You truly saved me!!

Great communication and quick service. Very professional. I recommend their services.read more

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

fixed it in 5 mins!! good service friendly owner. worth the trip for me as I live in Eastonread more

Thank You! Thank You! Walked from the port and they were able to diagnose and fix my IPad…read more Thank you for awesome service and support.

I took an external hard drive in for recovery to Newport County Computers and was told they would…read morecheck it out and call me with their findings by the end of the day. I never heard back from them. Three days and many phone call attempts later, I drove to their shopfront and was told by an employee that the data wasn't recoverable and the person who worked on it wasn't available. When I tried to ask a question, he curtly responded, "Like I said, I wasn't the one who worked on it." He went on to tell me that my only option was to send it into a lab, which would be extremely expensive. After doing a little research and making a few phone calls, I decided to drive 25 miles to First in Service. The owner, Russ, was extremely honest and helpful. He even called a few minutes before closing on a Friday to say, "It's going to take a few days but it looks like your data is going to be recoverable - I wanted to let you know so you could enjoy your weekend." And just like he said, a few days later, everything was recovered at a very affordable price.

I had a couple of messy problems and they did a first-rate job of recovering the systems. Polite,…read morehelpful, and reasonably priced. I highly recommend them.

Saw this place had good reviews so I called to ask about data recovery and the guy that answered…read morethe phone (who I'm assuming to be Curt) was a complete condescending a hole! Laughed in my face and acted like I should've known everything about data recovery. Not a good guy and I would not recommend this place to anyone regardless of how good their service is. One of the worst interactions I've ever had with someone on the phone - Do not give this guy business.