This is the 2nd D&B I ever been and finding one in charlotte when I went to visit was a must go for me. This was really big compared to the pass one that I went to. They had a bowling alley, billiard area, arcade, a eating area in the game room and a pretty good size restaurant. The service was great and the food was way better than I had remembered. I order the Philly steak and it had so much flavor and they give you a good amount of fries. We ordered dessert I forgot what it was called but it was pretty average to me everybody else loved it. I will surely go here again if we go to charlotte. read more

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Eating here is truly an issue the serve and the time waiting for food is a joke. Come for the games only and be careful some games steal your card money. The worst customer service I've ever experienced!! read more

I love Dave & Busters but this particular location was subpar. My family and I visited this location on Labor Day around 6ish. There were several empty tables so not too busy. I asked the hostess to be seated and she stated that they were down a few servers and that there would be a wait. I said that's fine and asked to put my name down. She then told me that they weren't taking names and that I needed to come back in 10 minutes...mind you there were several other people behind me. I asked how will I know if a table is ready...she began to explain that the manager told them not to put down any names. What kind of sense does that make! I was so irritated that I had to walk away. Mind you I have no issue with waiting and I totally understand the staffing issue but to tell me to just come back is just plain poor customer service. I was livid! As I waited for my husband to come in from parking the car to decide what we were going to do a manager came up to assist the hostess with something else and I snagged him and I spoke with him about the seating issue. He immediately found us a table but it was obvious that the server was not pleased. At this point I was ready to leave...I understand that the server was ticked off because of the managers call and I didn't want to deal with bad service. But we were all starving and my kids were excited about being at Dave & Busters. So we ended up being seated. The server ended being great despite her disposition when were being seated. Our food was good too. My kids enjoyed themselves. Overall the experience was decent except for the beginning. read more

Very attentive with my kids nut allergy...bonus 1 Star just for that. Food...basically, no different than any other franchised burger joint...nothing special but lots of it. Power credits were hard to follow...6.2 ... 6.8... why not just 1 credit for 1 game for $1. read more

Wish I could give 0 Stars !!! Walked out rude hostess, to busy talking to each other to take care of customers!! All kinds of empty tables and was told it would be a 30 minute wait for a party of two. read more

Bday lunch for daughter... Everything from waiting to be seated to the wait for our lunch has been quite unimpressive :-( Been here 1.5 hrs, and we've only had drinks. Forget refills, waiter hasn't been back... We won't be coming back. Wld walk out if son wasn't here to attend a party for his friend read more

Dave & Buster's Concord - American Near Me - Concord, North Carolina

We were here last night for date night. We had so so much fun! Our server (Jasmine?) was a delight and her drink recommendations were right on target. Our food was delicious and too much for one portion. We did the Eat and play passes, so after dinner we played games for a few hours and had a blast! The bartender, Myke, is a beast back there. We were impressed watching him keep up with the demand of the bar and the dining area. He customized my drink for me, because of my rum hatred... And it was fantastic. This was a fantastic date night, and we will be back for the fun again. read more

The service is horrible here, the staff do not care about food allergies at all. I told them I had a gluten sensitivity and had to substitute one of the sides for something else. The server put in the order wrong and ended up replacing the wrong side. So the side that would cause me a problem was brought out on the plate with my entree. When I told the server about it, I was told to just scrap it off my plate. I told her that I wanted the other side that came with the entree. So she put in an order for the side, but what was brought out was not what it was suppose to be and clearly had phlegm spat on it. And on top of that, they ended up charging me for that incorrect phlegm covered side order. The bartender I had was not much better. I ordered a cocktail without whipped cream and he gave it to me whipped cream. When I pointed it out and told him that I'm allergic to whipped cream, all he did was scrap the whipped cream off the top. He commented that the amount that was left on top shouldn't kill me. read more

I've been going to Dave & busters for years. The service has gotten worse and worse. Today I received horrible service or none at all. Im never coming back ever again. Frankys is it now. read more

Almost everyone at the restaurant area was there to watch the fight. When the main event (last fight) was about to start we asked if they could play the audio for the fight but they said that's not possible. So we had to watch an amazing fight while listening to Taylor Swift and shit. Another table full of people had asked for the audio earlier and they told them they would put it for them but never did. read more

This place is absolutely horrible! Ill never go back. The food took over an hour to be brought out, and wasn't even good. The games are way over priced. The men's bathroom was absolutely DISGUSTING! I even told them more than 5 times about the bathroom being under satisfactory and they didn't even care. Theres also trash on the floor everywhere. The employees seem to just be there to get a paycheck, and don't give a shit about anything. Ill never go back. The D and B in Jacksonville FL is SOOOO much better and friendly service and clean with amazing food!! read more

Dave & Buster's Concord - American Near Me - Concord, North Carolina

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We just had a familly birthday party at Dave & Buster's in Concord, and we had a great time. We wanted to go bowling but couldn't make a reservation because we didn't have enough people - but, the lady at the front took my cell and said she would get us in as soon as she could, which happened to be less than 10 minutes. We ordred food and drinks from the bar and everything was hot and delicious. The service was phenomenal; we couldn't have asked for anything more. Great fun - from 7 to 80 years old! read more

Visited for my bachelor party. We had to continue to interrupt our 1 hour game of bowling to go all the way to the main bar in the game room to order food, when there was a bar right there in the bowling room where no one was staffed. Staff would only give us a lane right on top of people when they were not that busy and had several other lanes available. The only girl staffing the bowling room was on her phone the whole time, just getting paid to stand there read more

Love this place always my favorite. Great service always. The drinks are great also. I am a big kid at heart. read more

Dave & Buster's Concord - American Near Me - Concord, North Carolina

This place is ginormous. Perhaps not as ginormous as other D&B's in the country, but it's more than enough for an evening. If you go with the expectations of playing arcade games, eating arcade-esque food (AKA burgers, fries, generic salads) and knowing it's not a classy, super clean establishment, it's a fun, fun time. My friends and I went through a period of touring the Carolinas, testing out as many claw vending machines as possible. (This is not a joke.) This brought us to D&B, and the night ended with over 40 stuffed animals. The grip-strength on the claws is great. With some skill and right toy selection, this place is a treasure trove. Unlike some arcades and supermarkets, the claws aren't programmed to lose and lose strength after a win. There's a nice selection of toy sizes...including a jumbo claw, which is filled with jumbo stuffed animals and D&B logo toys. TIP: Don't play the mini claw with plastic jewelry inside. You can win, but the toys inside are so chintzy, you'll feel cheated. TIP: Find D&B coupons to get the most credits loaded onto your card. Yes, there are yipping kids everywhere-- and I did run into a couple broken machines. Those were attended to right away though, so I can't complain. The employees aren't exactly at Disney-Cast-Member friendly and attentive, but hey, you're here to race simulated race cars, play Skee-ball, and win tickets to trade in for cheap plasticky prizes. PS: There is a lot of other stuff to do here, like the bowling and sports viewing areas, pool tables...but you know where I am...at the CLAW. read more

Clean family fun... a bit slow service, but it's Friday. So, that is to be expected. One party at our table didn't care for the bang bang chicken. Everyone else enjoyed their food. Kids really enjoyed the game portion. All in all, it was a positive experience. read more

We rented a side area for a group function. The dinner which was tacos, arrived late. They arranged the food so that the condiments you would normally put on tacos were first in the line, followed by what you would use to make the tacos. It was like the people who arranged the buffet line had never made a taco and don't know that you would want to put lettuce, tomato, salsa, and sour cream on it after you have made it, not before you've made it. Several of the buffet items ran out, and there was no effort to refill the food, so if you returned for seconds, you wouldn't be able to find a tortilla to make your next taco, because they were all gone, and the staff weren't paying attention to the buffet line to understand what needed refilling. read more

Just an overall bad experience. The staffs attitude was poor, manpower was lacking on Super Bowl Sunday. The food quality was ridiculous. I'm never this harsh but man this place deserves its two star rating. WILL NEVER GO BACK AND I DONT RECOMMEND GOING. read more

Food took forever. Bathrooms were disgusting, one of the most disgusting bathrooms I've ever been in, to be honest. Half were filled with paper and human waste, the other half were covered in pee. There was even a trash can in one of the toilets. Probably half of the games were either broken or didn't work properly if they did work at all. Our first time at a Dave and Buster's and I doubt we'll ever be back to one. read more

Dave and Busters is a great place to go and have some food and kill some time playing video games. their food is pretty good - typical Americana fare. their burgers are good and the service is pretty good. I don't go here expecting a gourmet meal but I am never let down. Their selection of video games isn't huge but you will be able to find a couple games you like. They run great deals and you can get an Eat and Play deal for $15 which includes $10 in games - not bad! read more

Not really sure why it would take ten minutes to get a waitress to come to your table to get drunk orders, but it did. Five minutes later we get the wrong drinks so she turns around and we wait. Five more minutes and someone else asks us whether we've been waited on and we tell them what has happened they apologize and leave to check on our drinks. Ten minutes later, yes a full half hour after being seated we are asked again if we've been helped. We decided to leave. On our way out we get berated for leaving. This is the type of place that just needs to get rid of food and just do games. read more

A lot of fun but watch your food costs. The kids are gonna want to spend a bunch on games and if you are not careful the food bill gets high. I think they have a deal on Wednesday nights so if you can choose a night go then but be prepared for fun to spend money. read more

Terrible promotion that they have going on says $20 on thursdays for unlimited games and wings but no where on ad does it say 18+ also called the store 3 times before going to make sure that the promotion was still going on but got no one to answer the phone once i got there workers were on they're phone while they were telling me that you had to be 18 to be able to do the promotion horrible experience read more

I mainly go here to play PIU but recently I got the chance to have dinner there for a cousin's birthday so I can finally give a full review! I don't think I'll ever go there just for the food. I got the steak there and it was really tough. I never put steak sauce on my steak but I literally HAD to if I wanted to eat any of it. I spent about 5 minutes chewing on one piece. :P We got this really tasty appetizer however that I would totally go back to eat again - it was a chicken nacho thing... wish I could remember the name! As far as drinks I remember them being fairly priced and tasty. The Candy Shop drink is pretty good. :3 Now like I said my friends and I normally just go here to play Pump. The one thing I don't like about the machine is that they keep it soooo low volume wise. This really sucks because there are so many other noisy and loud games around it and, well, its a rhythm game. You kinda really need to hear the music to play. But despite the fact we spend about 2 or so hours just lurking around playing pump and getting waters and sodas so we don't pass out, save for one or two of them most of the staff are pretty cool. Some of them will gladly turn up the machine a bit if we ask. From what I know of it pool and bowling is pretty expensive so we stay away from that normally. But we totally hit up some pool on their half-price Wednesdays!! Even if you don't go here that much I would suggest joining the mailing list to get coupons for the cards - that way you can get more bang for your buck when you can. read more

Very disappointed with the restaurant portion of D&B. The staff was very unorganized and did not know who they were seating and where. Waited 10 mins before anyone even knew we were waiting to be seated. We took our $100 potential bill down to the food court and saved $65. The games area is great, but the restaurant area needs to get their act together. read more

Dave & Buster's at Concord is A-OK. Food is slightly above the average Applebee's/Ruby Tuesday. I love the golden chicken tenders though... cheesy bacon fries are yum-yum too. I'm probably not coming back though, because a game that there I like called "Harley-Davidson & L.A. Riders" is no longer at this D&B. Sorry to say. :\ This game is old though and the last time I played the game here was on its last legs. Handlebars were so unresponsive on player 1. Not surprising for a heavy 16-year-old chunk of machinery. 'Daytona USA' still lives on here, and there's a new Mario Kart game and a 'Transformers' simulator game which is fairly interesting. While it's good for adults and little kids, gamers might become disappointed with Dave & Buster's here in Concord. I can still recommend it, but for me personally, Dave & Buster's sucks without 'Harley-Davidson & L.A. Riders'. :\ read more

Went here for both dinner and to play games. Dinner was definitely a zero star experience. After some discussion among the staff we were told to sit anywhere. We placed our order online at 5:55 PM. At 6:05 an employee walked past the table and dropped a bowl of macaroni and cheese on the table. She did not look at us and did not speak to us. Just dropped the bowl on the table and kept on walking. At 6:13 a different employee stopped by our table and asked "Did you order online? What drinks did you order?" At 6:16 the drinks were delivered (21 minutes after we placed the order) along with two of the three food orders. At 6:18 the third food order was delivered. The fries (two different orders) were delivered to the table at room temperature. A burger was ordered cooked medium and it was delivered to the table very well done. The lettuce and tomato on the burger were visibly wilted and obviously not at all fresh. At 6:40 someone finally came by and asked us if we needed anything. The place was not busy. Only one other table was occupied. read more

Compared to other Dave and busters this may not be the greatest arcade/pub but they do price there games 1/2 off every Wednesday so if you don't want children running around unsupervised then I would suggest going at that time on a school day. The thing I would have to complain the most about is there low ticket jackpots compared to other arcades I've been to. read more

I went to Dave & Buster's for the first time last night for a bachelor's party. Overall it was an enjoyable experience. Food I found the food enjoyable, yet not extremely high quality. My chicken was overcooked, yet some of the guys said their steak was cooked perfectly. I don't drink, and they lack a huge variety of non-alcoholic drinks. However, the bar did look fully stocked. Service When we were called for our table, the hostess seemed very agitated and wasn't very friendly. I understand they were busy, and it is VERY loud inside, but good service is still important. Our waiter was very helpful, and was very quick. They also continue to serve you at the billiards tables and in the bowling lanes, and the service in those places was exceptional. Games Playing pool and bowling are both priced per hour. They are reasonably price IF you have more than 3 or 4 people in your group. Otherwise it seemed a little expensive. I had mixed experiences with the arcade games. There were many games that were completely dead, and many others that didn't function properly. We did, however, have quite a bit of luck on the strictly ticket-winning games. Many of the games are also overpriced in my opinion. Overall, it's a very fun atmosphere, for people of all ages. I recommend bringing a group of friends, as otherwise it will seem quite expensive, and be wary, talking can be difficult, as it is very loud inside. Once again, good atmosphere, and I wouldn't hesitate to go back. read more

The fountain sodas are over $3.00. Dead serious! What a rip job! It's a cute place for a get together but prices are very over-priced! I took my daughter here for her birthday and when we were bowling we ordered two fountain drinks and it was 6 dollars and change for two sodas! Pissed me off! read more

This place absolutely sucks! The wait service is horrible!! I doubt they get any training on customer service. Go for the games ONLY!

They're lucky I can't leave a no star review. Firstly, SO many games gave my party issues. And when we had said issues, the woman at the counter took a CALL! We were left waiting for 20 minutes because she couldn't take her eyes off her phone long enough to see us still waiting in front of her. Secondly, bowling here is a JOKE. All of the balls are either for XL fingers or XS, I couldn't find ONE ball to bowl with. Also, bumpers aren't allowed unless you're a child; I'm not a pro or a good bowler (by far, and I need bumpers to really have fun) so we paid for an hour of bowling only to play one game and leave DISAPPOINTED. DONT GO BOWLING & have extra money for those games that take all your credits and DONT WORK. By far, this is the worst D&B I've been to. read more

Great place for fun but we were at the coin pusher and a card was on the edge and tried giving the machine a small push. Employee comes over and says "why are you shaking the machine?" We reply "to get the coins out why else?" And for the next 2 hours until we left this employee would not stop following us around. It made my whole experience there feel less comfortable knowing that there's some guy filling my family around the whole time. Employee had long brown hair and long beard. Sort of looked like a hippy read more

We were greeted by Scottie who showed us to a table and was super nice. For some reason there was a mixup on who was the server for our table even though Scottie was listed as the server for our table. We ended up with someone else but wish Scottie would have stayed with us! Gave 3 stars because of the server mixup only. read more

I usually enjoy coming to Dave N Busters but the service I received this evening was very unbecoming of the company. After playing some games I went to the restaurant areas to get some some food. After getting ready to be seated the hostess said "Gabe is going to be mad. I'm not going to tell him that they are in his section." Gabe then proceeded to rush out orders asking how my group was going to pay and repeatedly said it was going to be easier for the end of the night. I felt rushed, so much so that I asked what time the kitchen closed which didn't close for another 45 minutes. I will NOT be returning to this location and I am very disappointed in the service I received. read more

So it's college football Saturday and when you ask for a certain game to be turned on it literally takes 20-30 minutes. If you're trying to catch the end of a good game Forget about it!!! I mean, I don't understand why they don't have a different game on each tv at the bar? Why do you need the same game on 3 TVs?? Obviously no one that works there has a clue or care about sports. read more

I was told the wait was 30 to 45 min and only 4 people in front of me. Hour in a half later i was another 12 people in front of me. Im done with this place. read more

I love Dave and Buster's but this location is awful. We've been several times now and have never had prompt or friendly service. My husband and I were extremely disappointed in the rude and overwhelmed bartender we encountered last weekend who took it upon herself to negatively comment on us having our child in an ARCADE?! For the prices they charge, this location should really invest in quality staff that can handle high volume business. read more

Went for a quick game of bowling. There was no staff around. We had to ask a maintenance guy for help. He got us started. Then we were trying to pay for our game and there was NO ONE. We had to nag the bar staff to let us pay. There was a guy waiting for 45 mins for a staff member to let his son bowl. When we finally paid at the bar, we walked out and some guy was complaining to a manager about the same thing. 0/10 don't recommend. Worst service ever. read more

Decided with my gf to spend the remainder of Sunday afternoon at this location. Open booths but a 25 min wait? Labor issues? Sat at bar immediately opposite front entrance for quick seating. We ordered drinks and food. . Ssslllloooooowwww seeerrvvvviiiccceee.... opted to play games afterwards. Decent fun. Went to the secondary service bar in the gaming area....guess what....sssllllloooowwwweeerrrrr sseerrrvvviiiccceee here also. Don't go on Sunday unless you have a blanket, pillow and an over abundance of patience. read more