I hosted my child's birthday party here since she loves visiting here. Kevin made the planning process easy. He was great to work with. On the day of the party, we arrived about 20 minutes early to put tableclothes on the table and were introduced to our waitress, Tyler. It's was in those moments that I knew that Tyler was going to do the bare minimum and knew that Dave & Buster's may not have been the best option to host a child's birthday party. I've been hosting my child's birthday parties at various places and every associate assigned to me always helped me. Tyler didn't even offer to help put the tableclothes on the tables and it was only two. So yeah I instantly knew that I got a bare minimum waitress! I paid the required gratuity but didn't add anything extra. Tyler rolled the diced and missed out. She provided minimal service and got the minimal tip. The three stars are for the managers, Mario and Chris, who were very professional and kind. About the food: the kids had Mac and cheese and chicken. They loved it! I ordered a wing platter for the parents and a round of shots! lol I honestly wished I had a better server! Tyler was truly the worst part of the transaction. Dave & Buster's is cool for a family outing. I will never host a party here again, especially a child's birthday party. read more

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Family thanksgiving visit and it was fun! Food was yummy! Appetizers were hot and fast, drinks made well and entrees were delicious! Service was amazing! Our server was helpful, cheerful and funny! All the screens showing games was a plus in the dining area. Downsides- bathrooms were dirty, broken, leaking, stinky etc etc Game room had dirty carpet, games that didn't work and no one on floor for help. The quality of the game room compared to the dining area is not equal. Games that didn't work were fun but even at half price game day it was pricey. Agin though overall fun for family time read more

Dave & Buster's Balcones Heights - Game room - American Near Me - San Antonio, Texas

Brought the kids for something to do indoors since it was raining. The eat and play combo was a great deal. The food was good and service fast. Everyone had a good time in the arcade. read more

Dave & Buster's Balcones Heights - Arcade - American Near Me - San Antonio, Texas

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Very fun and cool love the food and service and the ambiance of was very good 10/10 would go again

Came with kids on a Saturday evening and this place was packed full of kids. We didn't eat or drink anything during this visit just came to play. Sadly, a lot of the midway type games that my kids love to play were not working. Like a whole of section and many other games weren't. No idea who to speak too since we couldn't find anyone. Played a few games, got a prize and left. Not from the area so not sure if we'll be back but the DB in Euless,Texas is the best. Never have any issues there. Enjoy! read more

We visited Dave & Buster's a few days ago with the family, and what a fun lunch outing it turned out to be! Since it was a weekday, the place wasn't crowded, which made it even more enjoyable. I tried a cocktail (not usually my go-to here since they're hit or miss) -- it was okay, nothing special. But the food definitely surprised me! We ordered boneless wings with buffalo sauce, which were solid, and then queso with nachos (without pork). What really stood out is that the quality of the food has improved tremendously compared to a few years ago. Big shoutout to the team -- please keep up the great work! We had a wonderful overall experience. Although we were short on time and had to leave early, we still squeezed in some arcade games, which made the visit complete. Definitely looking forward to coming back again soon! read more

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Balcones Heights was easily one of the worst D&Bs I have ever been to. D&B is normally the spot I go to when I need to think and/or conduct bidness. Obviously South Philly way of doing bidness, even if you are in San Antonio. There is a large parking lot outside. So you don't need to valet. That is about the only positive thing this location has going for it. Several machines did not work. Some I swiped my powercard on and it deducted the points, but then crashed. Cyberpunk and Marvel were the two worst offenders, when those were two of the only games worth playing at this location. They did not have a Time Crisis - what is this world coming to where a D&B doesn't have the best arcade game ever made???? The back of D&B smelled like an open sewer near the gentlesir's restroom so every game along the back wall required a large berth from the bathroom to be considered playable. The singular highlight of my trip here was the skeeball near the front. Unlike Cyberpunk and Marvel nearby it did not eat my points then malfunction before I got to play, check. Some random kid ran over and swiped his card on the lane next door to go 1v1 so I handily beat his score and he stomped off mad, since he apparently thought I was an easy mark in the skeeball. So that made my day, even though we hadn't bet any money on the game so it was not a true South Philly experience. In short, the one on the Riverwalk is way better than this option if you care about quality of the game and avoiding the stench of an open sewer along roughly the back half of the location. read more

My now fiancé and I came here on a whim after our engagement photos. This was the perfect way to end the night. We played so many games, got some drinks and got a few prizes at the end of the night. The staff was so friendly, the bar tender was amazing and made us some really good drinks. Overall it was pretty clean, and had a great ambiance! read more

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Has lots of games and a full bar. Great for family fun or a simple date night. We didn't get drinks or food so I'm unable to leave a review on service but I didn't see lines at the bar or anything so it seems to be well organized. I'll be back. read more

Dave & Buster's Balcones Heights - Storefront - American Near Me - San Antonio, Texas

I hadn't been there in over 3 years and this reminded me why... from the start only the door greater was friendly! The wait staff lacked energy, our adult beverages took 20 minutes to be served... and we sat at a table right next to the bar! Even worse, our appetizers never came out and when we questioned the waitress twice, she answered with a very frustrated tone that the kitchen was backed-up which she had no control over. 1 hour & 40 minutes later our entrees came out, that's when I asked for the manager, which was a waste of time because she gave us the same reasoning and an "I'm sorry"... then offered to comp our appetizers, but it was way too late for that! When we got the bill, we realized their mediocre drinks are wayyy over priced... $20.49 for a margarita in a short glass filled with ice! Unfortunately, I had to use the restroom which was filthy... water on the floor, trashcans overflowing, and toilet paper on the floor! Obviously, hadn't been attended to in all day. Needless to say, we will Not be back! read more

Our monthly family tradition! My daughter looks forward to coming here every month! Highly recommended

Love the happy hour watermelon margs! So craveable, while having fun at trivia! The funnel cake fries are also amazing

My lady and I rarely get to go out when we visit home, but tonight Lacey at the bar made sure this was a great night the moment we sat down. Great service, great night, definitely coming back. Thank u read more

My partner and I came to this location on a Sunday night. We had a blast! We ran into 1 down game but everything else was up and running. Fun night with no issues! read more

This is my husband's and my favorite date spot! We really enjoy D&B as a whole and this is our favorite one in the San Antonio area! It is not the biggest D&B but it gets the job done! We enjoy walking in and heading straight to the arcade since we already have our game card! We will get our drinks and food at the bar in the arcade and live it up as adult kiddos! I hope you get Priscilla as a bartender! Her drinks are always on point! I have had issues with certain games from time to time, but the staff is always so helpful in getting the issues resolved or getting us to a solution that works out for us! read more

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Great drinks , food and customer service. Reasonable prices. Friendly staff We dine at the dining area far away from the gaming area but still you can heard everything and the tvs were super loud so for a first time date or having an even small conversation with friends was nearly impossible they have like a big TV in ever wall all of them full blast I really enjoyed the food and drinks but I left with a big headache it was way too loud in there I probably won't be there again to dine is just not for me read more

Dave & Buster's Balcones Heights - Blackberry smash - American Near Me - San Antonio, Texas

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I go to Dave and busters a least once a week. The staff at the game room bar is always awesome. They do a tremendous job and they are always very friendly and accommodating. The decor and ambiance is what you'd expect - a child hood Vegas casino. We get food from time to time. I def recommend the sampler thing we get. The pizza is good and the mozzarella sticks are good too. Go have some fun at D&B's read more

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No wonder this place is rated 2.4 stars. A contributing factor may be that either the black manager in the game room with dreads (only used race to help the GM identify) or his BFGoodrich star chef back there in the kitchen don't understand what a simple medium sirloin should look like. It may also be because he has the audacity to come let us know that they'll be cooking it medium well instead of the way we ordered it. No, medium please. Was this Sunday night everybody's 1st night in the restaurant industry? 20 minutes later it comes out and he pretends to ask me to check on it to make sure its right. Its well over temp but now my son hasn't had food for going on 40 minutes so sure bud looks great. We'll eat the damn thing. Only for this guy to roll his eyes and smirk like YEAH got em. I knew they really wanted it medium well. No bro, I just want my son to eat and I'm not sending it back into your kitchen to get it wrong for a third time. No apology, no appreciation for our business, just a guy who thinks he knows what he's doing. Based on the now fully browned meat THROUGHOUT, no, no you don't and neither does anyone behind those swinging doors. Or they don't care. D&B I'll let you tell me which it is. Hey our fault though, we should've just gone for the wings i guess, our bad as we mistook the mere presence of a steak on the menu for the ability to get at least the temp right. ¯\_(ツ)_/¯ read more

We had a great bartender named Jimmy. Overall all the games were in great shape. They employees were all very helpful and also friendly. Ordered french fries pretzel sticks and a flatbread. Everything was good. I would not order the flatbread again. It was too thick. read more

Dave & Buster's Balcones Heights - Pretzel sticks and barbecue flatbread - American Near Me - San Antonio, Texas

Currently here on June 18, 530 sharp at the bar, there's three bartenders behind this bar and my mother and I have been waiting about 30 minutes for somebody to acknowledge us so we can order a drink and maybe tip the bartenders but I guess that's beyond there Objective here so we're going to continue to wait and see how long it takes for them to acknowledge us. On a sidenote, stina at the main bar in the front was great very attentive had a great attitude and brought everything out in a good manner . No complaints on her she was awesome !! read more

Damn the drinks blew me away lol I only had the all day Rose and a lemon drop and baby let me tell you ! The food was good - we had the Buffet & a section. The wontons and the chicken was my fav. The fries and sliders were cool as well. I had fun playing the games as well! read more

So they sat us down and the waitresstook 15 minutes to ask us what we wanted to drink, and when we tried to get their attention they saw us but ignored us... why is there 6 staff members standing around just talking to each other and not doing their job?????? read more

The restaurant/arcade is family-friendly. Plenty of parking out front. We had to buy our time cards twice due to unclear advertisements on the vending machine. We talked to a manager and they were aware of the problem but offered no refund. With the complaints received, why haven't they fixed it? Other than that, it was a fun experience. There are many different games for different ages. They offer many food choices on the menu. The entire family enjoyed their meal and drinks. The hostess was polite and quick with service. The kids got to take home some prizes and left happy. It is a good place to beat the heat, grab some grub, watch a game, and play the arcade. Crowd wise it wasn't very busy when we arrived when they first opened up but it started getting full and a couple of hours after. read more

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don't get the nachos , they literally will put one scoop of cheese and a whole lot of chips and barley any chicken , then charge you for more queso ? the guys at the bar are so rude and laughed at me when i was asking questions . over charging for everything here , might as well went to top golf ! read more

Dave & Buster's Balcones Heights - the nachos we barley touched ? - American Near Me - San Antonio, Texas

Games are usually half broken, sticky, employees mostly hate to be asked for anything and everything but clearly just overworked and understaffed, food is usually served cold or luke warm and portions are skimpy considering the cost sadly it's not what it once was but there are a few solid games that keep the kids wanting to go back read more

Dave & Buster's Balcones Heights - Chicken Strips - American Near Me - San Antonio, Texas

Had a fun time at Dave and Busters. We just stopped in for a little bit and we sat at the bar. The bartender was friendly and fast. We had some drinks and some appetizers which were great. The whole bar area was nice and quiet. We were able to watch some UFC and sports games on the big screens. II'll definitely come back read more

Dave & Buster's Balcones Heights - the bar and the tvs - American Near Me - San Antonio, Texas

visited Dave & Buster's to celebrate my cousin's birthday, and it was a fantastic experience overall. The food was undoubtedly the star of the show, and it was clear that the chefs took great care in creating each dish. The kimchi bowl with chicken was cooked to perfection, and the flavors were perfectly balanced. The steak salad was another highlight of the evening, with the steak cooked just right and the salad dressing complementing the flavors perfectly. The lemon pepper wings were amazing, with the dry rub and ranch dressing providing a burst of flavor that left us wanting more. As for the drinks, I tried the watermelon margarita, mojito, white claw, and the dangerous waters. They were all exceptional, and I would definitely recommend them. The drinks were the highlight of the evening, and I couldn't have asked for more. The games were fun, and we had a great time playing them. However, the customer service could have been better. Our waiter took some time before jotting down our food order, but he had a positive attitude. The bartender's service was not up to par, and it affected the overall customer service experience. We had to wait for 45 minutes before even getting our food order written down which was disappointing. Despite the service issues, I would highly recommend Dave & Buster's for its fantastic food, fun games, and great drinks. read more

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Love this place. Great customer service!! My family and I had my birthday party here. Highly recommended recommend this location

My husband and I went and our server, Cara, was absolutely phenomenal! We had so much fun!

Worst experience in San Antonio I give this place one star for the fun and experience I had before my family outting was very rudely interrupted by the male manager with the dreads I was unable to catch his name due to his inability to wear a name tag when singling out my sister for the jean shorts she was wearing! He told her she had to leave the property and or cover up with clothing we did not have due to the uncomfortability of another guest... we had been there for three hours and our grandparents had paid good money for our food and entertainment cards and drove 12 hours from Missouri. I fully believe if there had been an issue regarding dress code it should have been addressed when we were welcomed by the host. When u went to address the issue with the management at the front host stand the host and the female management said there was no problem with my sisters attire and told us we were welcome to stay however that man made the whole family extremely uncomfortable due to the blatant disregard to how we were treated and how my sister was sexualized in that moment for the jean shorts. It was really disappointing considering multiple people on the premises were in similar shorts. read more

Dave & Buster's Balcones Heights - Shorts deemed "inappropriate" then told were fine - American Near Me - San Antonio, Texas

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George was really great. We went at an early time and we were able to get great service. I enjoyed the atmosphere the only thing was that it could be a little bit cleaner. All Daven busters seem to have this issue though so I wouldn't go if you're not into that type of atmosphere. Mostly all of the games were working maybe like three of them we came across we're not working correctly. We did order food but it was just the fried pickles, and they weren't anything good or bad. read more

Dave & Buster's Balcones Heights - Bluemoon fried pickles - American Near Me - San Antonio, Texas

Service was great! Atmosphere is clean & food was so delicious! On top of all that our son had a blast playing video games!

The food isn't good and neither are the drinks. Games are fun with a good variety. They need a new chef asap!

While this is my favorite place to play games and have drinks, the food is atrocious. The staff was nice, but I tried 4 separate dishes and they were straight up gross. read more

I took my family to enjoy a night - from what I remember D&Bs was supposed to be a family fun and oriented night. While at the host stand two young girls carried conversation while checking in and one dropped an F bomb. I said wow, since my kids were in hearing distance. She offered no apology, just laughed it off. It was hard to see who was in charge or wanting to work. The workers just sat around talking. My host wasnt helpful. She sounded agitated like she didnt want to work, then another girl appeared to help with no explanation. She offered to get the mgr when i complained about the lack of quality of the food- i asked her an honest question, would u eat this and want to pay for this? She said "honestly no.." then i asked ok be honest do they usually look like this cause u dont seem surprised, and she agreed. "Yes they always look like this." It looked like they grabbed leftovers from another table to give me and the veggies were dried up. Huge lack of service, it was a Thursday. Not alot of customers. They were sufficiently staffed. It was clear why the culture is this way when they brought out the mgr to address my concern. He offered no options. He looked and carried himself like an exbouncer or security gaurd, rather than a manager. He hovered over me and gave off an intimidating vibe, making it clear he wouldnt do anything for me other than remake the nachos. At that point my kids were ready to go. I made sure to ask his name- Mario Green. Dont expect managerial experience or care to come from this staff. Save urself money and time and maybe go to the downtown location instead. read more

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Let's hold our all area sales meeting at Dave and Busters... no seriously... stop laughing... I mean it... come on quit it... I'm not joking! Yes that is right... company meeting held at D&Bs... and it wasn't too bad. Pluses: Good space for about 100 people. Audio and visual equip included. Team building event possible. Catered breakfast and lunch. Held before normal opening hours so no hassle. Private bathrooms! Minuses: Food... eh... it's ok. People... well let's just say... eh... they are ok. Audio visual... needs some updating! Especially audio...incessant humming from audio! The space is nice... and over all it isn't a bad deal... but it is hard to explain that you are having a business meeting at a D&Bs for sure! "Yes baby I swear... it is a company meeting! Seriously! I mean it starts at 8am what do you think I'm going to do there?"ROFL! read more

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Honestly this food was STILL GOOD this time around. Surprisingly their updated menu is MUCH BETTER and super yummy. Definitely order a bite while you're playing! read more

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My family and I came to eat and play. We were seated and the manager came to us asking if we sat ourselves because that was not allowed and he has another party that that table was for. We explained to him that we did not sit ourselves we were sat. After some going back and forth over a table that we were sat at he left. Huffing and puffing and mumbling. He had the most horrible attitude ever. Food sucked. read more

It's been quite a while since we've been to Dave & Buster's for any reason, so it was great to be back out there again to celebrate my mom and my son's birthday. We started with half-price cocktails during happy hour, and then enjoyed a delicious meal from start to finish. My salmon was amazing, so well-seasoned. We had the Korean sticky ribs as an appetizer age everyone raved about them! They've got a great 15% discount for veterans and heroes of the pandemic. Wish it had applied to the game cards because those are definitely not cheap! We had a great time nonetheless, but be prepared to spend a chunk of change in the process. read more

Dave & Buster's Balcones Heights - Chimichurri Salmon Bowl - American Near Me - San Antonio, Texas

outstanding service, very attentive and fast. love her, will be back soon cause of her. best service ever . Jalynn