I bought a minivan and a truck here over the last handful of years. They have some pretty good…read moreprices. Was having problems with the tires in the minivan. Popped over and they looked at it in essentially no time and repaired them both. I only knew of one of them, but they figured out what was wrong with two of them. It was quick repair with very little turnaround. I'm so glad to have a small town dealer that I can really trust. They take very good care of me. They take good care of me Long after I bought the cars.

My family (wife, son, daughter and myself) have purchased vehicles from Independent since around…read more1975, probably close to 10 vehicles and a truck. We have never had a bad experience with them. The only reason we go back is to trade into something newer. The father owned the business back then, but the sons worked there as well. They now own and operate the business. Their father taught them well. We have looked at vehicles at other dealers but always come back to Independent because of their honesty, integrity, and prices. I very highly recommend them and if you're in need of a vehicle from people you can trust, check them out. No, I'm not related to them either, just a long-time satisfied customer.

I have a buddy whose mom went here to look at a 2002 Toyota Camry, she purchased it without having…read moreanyone look it over her fault. However she said the dealer whose name was stan, assured her the car was fine etc. that car has been the devil. After replacing catalytic converters, exhaust, fuel injectors, and a bevy of sensors, oh and the first time it rained it had about four inches of water sitting on back floor boards. We now have it to where the ecm has gone out. Long story short, After some detective work I discovered his name is not Stanley and he has a extensive history of run ins with the law. I'm not surprised by any stretch of the imagination. He took advantage of my friends 70 year old mother and for that I hope he burns for eternity.

Went in and drove a 2018 Ford Edge on 09/11/2025. Should have left immediately when there were no…read moreprices posted on any of the vehicles and I was given them all verbally upon request. Also noticed that a lot of the prices I was given seemed a little low. "Stanley" was very pleasant. I asked if he was okay with me driving the Edge to Dayton and having a shop look it over for me as I am in no way a mechanic. He told me I was welcome to do so. When I took it to the shop in Dayton, they put in on their lift. Within 2 minutes of inspecting it, they called me over to show me the "substantial oil leak". Oil all over the undercarriage. The mechanic advised me that it was likely an issue with the turbo on the engine, apparently a common issue for the make/model. That I would be looking at 4-5k to have them replace it. Obviously not going to immediately dump $5k into a used car (asking price at the dealership was $10k). Upon returning the Edge to the dealership and notifying him of the oil leak, "Stanley" informed me that his mechanic had just replaced the turbo. That his mechanic must have pinched something in doing so. He said he would have his mechanic fix the issue and that I was welcome to have it inspected once again. Things happen, and he seemed pretty genuine so I gave him the benefit of the doubt. I took my mom back with me that following Monday as I had full intentions of purchasing after the new inspection was complete. The Edge was scheduled for a complete inspection at noon. My mom drove the Edge while I drove her car so we wouldn't be stuck at the shop during the inspection process. We never made it to the new inspection. 10 minutes onto the highway she is calling me because she can feel something DRAGGING below the SUV. We took the nearest exit to find that they had "FORGOTTEN" to bolt the undercarriage back on. 45 minutes later his mechanic shows up apologizing because there was a "miscommunication" and he was responsible for not putting it back on. While waiting for the mechanic, we also noticed that we were given EXPIRED dealer tags. We did NOT purchase the vehicle, SUPER SHADY, and will be in contact with the BMV about the expired tags they sent with us. What kind of dealership sends customers with expired tags? A SHADY ONE. Total waste of our time.

5 star service department all the way! JOEY LUCAS IS ABSOLUTELY THE BEST service consultant I've…read moreever met. I just recently moved to Troy from Chicago. Coincidentally I was on my way to the Mercedes dealership for a appointment when driving down 75 I ran over a nail. My tire quickly was going flat I took the next exit and pulled into Dave Arbodast Buick. I was met by the sweetest older gentleman who quickly bought me in and handed me over to Joey. Not only did they fix my flat and had to fit me into their busy schedule but they didn't even charge me. I can't thank Joey and his wonderful team of techs enough. I have to say as I wanted for my car to be done I witnessed Joey with other customers and each and every one of them was treated with such kindness and he truly is genuine. 100% amazing!!! Gina

My first truck from Arbogast a number of years ago was a great experience all the way around. 6…read moremonths ago I started looking for a new truck again, and I started by asking Arbogast. I'm particular about my trucks. Regular cab, 4WD, not white, standard box. After stopping in Arbogast a couple times and not hearing from them I started looking on my own. I found what I was looking for in Lansing, Mi. Arbogast said they could bring it down and I could buy it from them. A week went by. They told me they were working on it. Another week went by - then I was told it was sold. So I contacted the Lansing dealer and bought it from them. So much for Arbogast.

I had the pleasure of working with Matt Stump during my process of leasing a car. At an extremely…read morehectic period in my life, the process was very pleasant due to Matt's stupendous service. He spent a considerable amount of time asking me questions about my needs and what I was looking for so that he could genuinely find me a car that was fit to my unique style, credit/income, and practical day-to-day needs. Being from out of state and in dire need, Matt ensured that I could complete paperwork online - he made sure that I received the paperwork, walked me through it so that I understood all of the information detailed in the fine lines, and the appropriate areas were initialed and signed. Additionally, Matt set up all of the logistics so that my car could be delivered to me in a way that was both time and cost-effective. This genuine approach is what makes Matt stand out from any other car salesman and car buying experience I've had in the past. In the past, I have DREADED just the idea alone of buying a car and all the activities that go into the car-buying process, but my recent experience has changed my perception. I look forward to working with Matt again in the future, andI highly recommend anyone who is looking to buy, trade, or lease a car to work with Matt for their needs!

Service and sales only do half-a** work... I had to end up going to a different dodge dealership to…read moreget my BRAND NEW car fixed properly

My husband bought a car the beginning of January it took several calls and lots of stress to…read morefinally get title in hand the day our tags expire (February 18th) disorganized and unprofessional. Recommend not handing over cash until title is in hand.

I love this place. Always honest and fair. Reasonably priced. I always go to Adams for everything.read more

Great customer service, reasonable prices, done in a timely matter, very busy shop so you know he's…read moregood and fair!! Highly recommended!

They started off by lying about the apt then trying to make it right they started to offer oil…read morechanges through the loan. They also lied about that. Well less than three months the engine blows up on me and my girlfriend. Not one thing has gone right about this purchase. I hope no one has the same experience because this dealership doesn't care!

My car battery died. I had it jumped and it started without a problem. I had it taken too Arbogast…read moreFord for a battery replacement. Not hearing from them I called and after three calls, I finally got to talk to Josh who had been assigned to my case. He told me that they did not have time to run a diagnostic on the electronics but they would get to it the next day and the cost would be $140. "Did you test the battery?" I asked. "No but we will when ready we run the diag on the electronics. The battery test is included." he answered. Then I asked "Why run the diag?" "Because the car wouldn't start." It was logical to me that a simple battery test would be the first thing to do. Josh had ruined my trust it was obvious that he was trying to scam me. I'm finished with Arbogast. After 34 years of buying and servicing my vehicles at Troy Ford\Arbogast dealerships, I have no need for them.