Honest, knowledgeable service. They've been around forever, for good reason. Helpful staff.read more

We spotted a 'get your rings cleaned' sign on the window, as we're visiting Camas for our 50th…read moreValentine's Day! I thought, I'd look around, while getting my rings cleaned, but it was done before I had a chance to check, if they have any gold bracelet. . . . my intentions to buy sometimes this year, since my birthday is just around the corner. I was ready to leave, after I got my rings cleaned. But, the warmed of the room, and the friendliness of the staff, made me linger on and on, and on and on, and I didn't really want to go back out in the 40degree weather. More & more customers were coming in, and they're being helped, while hubby checked on his phone, and I was free to browse all I want. No pressures! Still not thinking of buying anything, there's no bracelet I wanted, but it was so fun looking through all the displays, that I can touch & gawk, or try on (I asked). UNTIL, hello! I found a display of gold paper clip style necklace, and I knew I wanted it... I told hubby: to attach my 2nd gold cross! It was something I needed, and the price was right. Well, I left wearing my new necklace, with a big smile!

This place is incredible! Steve and Carol are so helpful and knowledgeable! Will definitely come…read moreback

Give back gold when it's brought in into size a ring and most of it was left over. Also, they…read moretook no responsibility for scratches a moissanite when I asked them to clean diamonds behind the halo and blamed me for bringing it in in that condition. Obviously they didn't replace the moissanite.

Excellent service. Fast and friendly. I figured I'd need to…read moredrop my watch off until later but, nope. He did it right there, right then.

Calming, clean, and stylish shop aesthetic. Friendly, professional, meticulous, and efficient…read moreservice. Replaced my watch battery quickly and even set the time! Can't think of anything more I would want from getting my watch repaired. I just came to run an errand, and it felt like I was getting personal service at a high-end café. (I should probably contextualize this with the info that I am a novice to the world of watch/clock/jewelry repair.) Oberall, very satisfied!

I arrived in Portland to discover a dead battery in a watch I don't wear often. Great service…read more Very fair price. I was in and out very quickly. And I enjoyed chatting about dogs.

Paul replaced a battery on a Longines Conquest quartz movement. That particular model is tricky to…read moredo a battery replacement with. He did so quickly and then he installed a replacement steel bracelet on a Seiko Alpinist that I had personally tried to do myself. I had spent 2 hours attempting to do so and gave up in frustration. Paul installed the replacement in under 5 minutes! His prompt service and reasonably priced rates are stellar! I highly recommend this repair shop! So glad I went there! I'll be returning with my other treasured timepieces!

It seems they are much more experienced with jewelry repair than watch repair. I think it's a safe…read moreoption for simple quartz battery replacement or external watch cleaning and polishing I had some more involved watchmaker work done and was the results were so so. The lack of communication was a bigger concern than the quality of work performed. Don't be in a hurry. I like their pricing, honesty, and they are really nice people.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

Unique store dealing with large floor clocks & cuckoo clocks. The owner is a seasoned pro &…read moreinstantly recognized my clock as the real deal. Reasonable prices, street parking,& lots of cool stuff to check out.

I would highly recommend the Clock Shop - John and Marizza are wonderful people, just a delight to…read morebe around and work with. I brought my Tissot watch in to be fitted, and they said If I ever needed to come back for an adjustment they would be happy to do it. Its a small business, and their personal touch is timeless -.

I took in a gold chain to have the 14k lobster claw closure repaired or replaced. Said it needed…read morereplacing, $117. Less then 3 months later the clasp broke the exact same way after I only took it off 2 or 3 times. Went back to the store and not only would they not work with me to repair again but now they wanted $184! This was a very light weight chain and the clasp shouldn't have broken again.

I had such a positive experience today, I felt compelled to leave a review…read more Denise and the staff at the Gresham Fred Meyer Jewelry dept. were so incredibly helpful as I brought 10 different rings in to be either sized and/or repaired. Denise took the time to explain all the options, provide relevant information and facilitate a fair price and, without her attention to detail, I wouldn't have noticed that I was missing a diamond on my wedding set! She and the staff worked together cooperatively and professionally for the 2 hours I was in the store. I saw more than a half a dozen customers come and go and each individual was greeted and treated promptly and courteously. Such a pleasure to witness and experience such wonderful customer service. Thank you again Denise and the Fred Meyer Jeweler staff

Went in for a replacement battery this morning. Dean the owner stopped what he was doing and gave…read moreme his full attention. He had the watch battery replaced and all the dials reset in under 20 minutes. He also gave me a box for the watch since I didn't have one. His kind and thoughtful gesture was especially appreciated because today's my son's birthday and the watch was from his father who passed. He was quick, efficient and very kind. Please be sure to stop in and support this small, local, family owned business.

Scam artist! Wish we would have read the comments before making a purchase. My spouse bought me two…read morerings for Christmas. The first one was white gold with an amethyst. Not even a week later the stone fell out. I don't have a job that's rough and take my rings off to do dishes etc. so the fact that it fell out within a week is ridiculous. Then when we read the comments this happened to someone else as well. They wouldn't do anything to help or replace the stone. The second ring is white gold, diamonds, and tanzanite. Well we were lead to believe it was a tanzanite but not even a month later and the stone is becoming clear/see through and most definitely is not real. I'm not going to stand by though and do nothing. I've contacted the BBB, Westfield Mall (we're they are located), and will go to the news if I have too. The fact that they are getting away with ripping people off infuriates me. We work hard for the things we purchase and want these things to be nice. At the very least last longer than a week!! I would recommend never stepping a foot in this jewelry store if you value your money.

Brought an old schoolhouse clock out that needed a bezel. Was told it wasnt much of a clock but it…read moreheld great sentimental value To me. I picked it up a month later for $150 and was told it was the best he could do. The bezel was a terrible fit and the glass i thought was gonna fall out. I took it and called with my concerns. He said bring it back. I took it to a shop in Sellwood. They did a great job. They told me if they couldn't make it better they would not charge me. Why would i bring it back to the same place if that was his best job? I have been going to antique stores since i was 10, over 60 years. I will never recommend that repair shop.

Took my clock there after they told me that they could restore it. We drove from Vancouver so it…read morewas a hour and a half round-trip for nothing. They could've told us over the phone, but I called twice and they said yes they could do it and the minute they looked at the clock they said no they can't fix it.