When you make a reservation, their system forces you to choose a tech. I selected who I want but…read morewhen I arrived a got a random. I told them who I was booked with. Apparently their system is dumb and you have to put in the notes that you want a specific person. So now I'm waiting 30 minutes past my appointment time to get the person I booked with.

Used to be good but now it's overpriced. I had to wait for an hour to get seated with an…read moreappointment! I won't be going back

Went here because I happened to be in the area but I was so disappointed. I always ask for dip…read morenails and was so confused by the outcome and the price. They were $65 and I was like with THICK uneven nails with excess dip left under my nails. I wish I had not wasted my money.

My first time there, I just got a gel nail polish and regular toe polish change, and I was very…read morepleasantly surprised. I will be returning. No frills, no beverages offered, but good service.

I went to Brown Shugah based on the reviews. I'm new to the area and have not had good experience…read morefinding a good nail technician. Rae did my acrylic fill over a week ago and my nails look as good as the day she did them. I thought I'd never find someone as good as my technician in San Diego, but I may have now. Rae was excellent and I'll definitely be returning!

This place came recommended from one of my clients and I must say it was a good choice. When I…read morefirst went I was very observant of all the techs and see how they treated their clients. After seeing how they all operated, it helps me make the decision who I would like to see work for me. For instance, like do they rush or are they very detailed. The atmosphere is very welcoming and relaxing. The vibes are unmatched and conversations are interesting and hilarious. I actually had the chance to see a spider monkey, baby monkey, a client brought in, truly awesome.

Great service! Great price!! Very clean and big salon. Not chaotic or pushy like most salon. I…read morehighly recommend and will be a returning client in the future. I got the deluxe pedicure package (8 step process) and gel polish for $68 very reasonable price. My techs name is Terrie, she was very observant and friendly. She did a great job telling me what she was doing. She really got into my feet cleaning without hurting me. Highly recommended!!

I came in for a simple manicure with gel polish. My nails were naked and very long. I was giving…read morethem a "break" so they can get strong again so i was excited to finally get them done. Jenny took care of me. She was really nice, although she didn't understand me that much- which is fine. When i initially sat down she was on FaceTime and she moved her phone like 6 times (into different positions around the table) so whoever she was talking too could see her i guess? At first i thought she was trying to record content which is ok with me but then she was showing the screen to her coworkers, im assuming so they can say hi. I couldn't understand the language. So while she was cutting and drilling my nails, she was watching her phone and ended up breaking the edge of my thumb nail after she cut them down. She didn't apologize or say anything she just put nail glue over it and continued. At this point I'm irritated because i see she's not removing my dead skin/cuticles and i tried communicating that but there was lack of understanding. I could've been more aggressive and gotten other people involved but i didn't. At this point i wanted to just finish up and leave. When she started painting i immediately regretted walking in. The paint job was pad. Lumpy, not on the edges of my nail. The simple nail art she agreed to know how to do, she did not. She had to wipe and redo several times. I stayed quiet and let her finish so i could just lay and leave. Overall the nails were $55 and i life $5 tip. I will never return here. I don't want Jenny to get in trouble, but if someone had reviewed this place, it would've helped me choose to not go. So I'm hoping to help someone else out. Avoid spending your time and money here. Please see pictures for reference. Also- the salon is very modern and big. Very pretty but not good at doing nails from my experience unfortunately. - i even offered to wait for someone that was really good- which i did wait 20 minutes.

They do really great work on your nails and other services…read more The staff is very nice and are always available

I would not recommend coming here the communication is very inconsistent and the owner blames…read moremishandling customers on "bad communication". Save your money and go somewhere else.

Very nice and friendly people I recommend this nail spa however they were a little pricey other…read morethan that I recommend!

I didn't even finish the service. So I'm looking for a new tech since the last one no longer fits…read moremy schedule. I wanted to do something simple bc I paid $50 for a fill in at another shop that didn't work out. Saw the website said that their fill-in's start at $33...cool. I asked for a basic fill in and was even willing to forego colored acrylic that I already have on my nail bc I wanted to see their work first. Well he switched it up and said fill-ins start at $45 for gel. I don't have gel on my nails for starters. The icing on the cake was the upcharge for my nails being "grown out too much" and lifting. I've never heard of an upcharge for lifting. They want any excuse to charge extra. The pic attached is a pic of my nails when I went in. There was no reason for two up charges. Just say the minimum you want is $50 so I don't waste my time. I ended up leaving.

Great place to get your eyebrows threaded or waxed. You can also get your haircut, colored,…read morehighlighted and as well as your nails done too.. One stop shop. Lucy is great!

My coworker treated me to a manicure here for Galentines! We arrived at 1130am on Friday and it was…read morepacked. I guess that's not surprising considering it was the day before valentines! We waited 15 minutes before they started on her manicure and they got to me about 10min later. I opted for a gel red sparkle. Service was great/ friendly and quick and I love how they turned out. Would definitely come back! @azfitfoodfun

The woman who did my pedicure was very thorough and took her time. I needed the extra effort on my…read morefeet and she did it without me asking. The woman who did my fill-in rushed my hands and kept burning my nails as she filed with the tool. She wasn't as caring or gentle especially seeing that it was hurting. There isn't a vibe ; just a place to get your nails done.

I have been going to this salon since the first day they opened on Mt. Holly Rd…read more Tina and the staff are very professional and they do a great job with my manicure and pedicure. Since they have moved, I just take that 20-minute drive to Gastonia. I will recommend this salon. Flo

They are no longer at this location. The property owner kicked them out so they could raise the…read morerent. I found them at their new location and got my nails done. No one better than Vu and his wife Tina! I love their work!