I've been to this nail salon before and have always had good experiences, which is why today's…read morevisit was especially disappointing. The service felt very rushed, and the quality of the work didn't match what I've received in the past. I got a full acrylic set, and the technician was extremely rough and aggressive during the process. The final result looks sloppy and not at all like what I asked for. For our pedicures, no callus work was done, which was actually the main reason we came in. I'm really hoping this was just an off day because I've had better service here before, but unfortunately this visit did not meet expectations.

Angela did my nails and I could not have been happier. They were able to fit me in last min which…read morewas what I needed. The service was great! I showed them exactly what I wanted and it it came better than I imagined. I chose a peachy color on arcylics. I rarely get my nails done, but if I do again. This is the place I would go back to! Perfect for my holiday to Australia/New Zealand. The staff were all very welcoming and the salon is a cute vibe.

I love my pedicure! My nail tech did a fantastic job. The price is awesome too... a basis is…read more$32.00. I'm so happy to find a good pedicurist for a reasonable price. I will be a customer for life! It looks fantastic! Thank you again I look forward to returning!

I went here to get my arcylic nails taken off after my trip. They were very proffessional and did…read moreexactly how I wanted. Having gone to other salons just to take off my nails I have always felt they are being pushy to redo them again when I don't want to. This did not happen here. They listened to everything I was saying and I really appreaciated not being upsold. The place was very open and very quiet/calm.

Not worth the time and money. Worst pedicure I've ever gotten…read more I got basic gel pedicure... she made me bleed twice and shaved my big toe down so short I'm in pain. I told her I didn't want lotion or oil (very sensitive skin) I was charged $53 dollars for her to only scrub my feet all over with a nail brush.

My favorite nail shop. I always go to them and they always fit me in and the pricing is very…read morereasonable.

I met a friend here for pedicures and had such a great time! The salon is quiet and on the smaller…read moreside, so I would recommend making an appointment. The whole atmosphere was just very relaxing. They have multiple different options for pedicure services and tons of gel polish to choose from. The nail techs were super friendly and we love how our pedicures turned out!

My nails turned out great! Super friendly and great service! My Mom, Sister and I had a great…read moretime together

The building decor is amazing. Staff is friendly and they do very nice nails. The owner went up and…read moreabove expectations. I will be coming back. ​

Super easy to book online! As soon as I walked in, I checked in on their kiosk and they brought me…read moreback right away. I had a basic pedicure with a gel manicure. It was very quick and comfortable. I didn't feel pressured or judged at any point for denying any additional stuff or asking for a different color or adjust shape: will return again.

Best Christmas nails ever. I am excited to show them off…read more Thanks Kena for taking good care of me.

This is my go to nail salon! Very friendly. Best place in town for a pedicure! Also, never had any…read moreissues when I get my nails done.

Le's nails is the only nail salon in Maple Grove were I consistently get a great pedicure. The…read moreowner Le is always on site and is very friendly, so is the entire staff. Beautifully clean salon! Highly recommend!

The staff was friendly but I felt service could use some improvement. I paid $30 more for delux…read morepedicure but it feels like a basic. My feet and toes weren't properly attended. I had gone to places that did a much better job. I'm disappointed and don't know if I'll come back.

Had a pedicure today. Went in with 2 other people. Got the expensive one (not doing that again). My…read morepedicure started 15 minutes after my other two friends. The lady with the bob style haircut was running around doing other things while I sat soaking my feet in the water. My other two friends got extensive massages on their legs. I got a little bit and when she found a sore spot she immediately move on elsewhere. My pedicure ended and I sat and waited for 10 minutes for my friends pedicures to end. . . The lady went and set up a manicure. Idk if she doesn't like doing pedicures, prefers manicures, was upset because I called in for 3 people and maybe she was called in.... She definitely didn't seem to want to be there giving me a pedicure. I was very polite and respectful. I bit my tongue because I really hate telling people how to do their jobs, but lesson learned maybe I need to speak up? The other two guys who were doing my friends pedicures did great ! Thanks boys (per my friends customers)!!!! Again. Definitely NOT worth the $100+ bucks may as well go elsewhere that they know that's what their job is and will focus on that task at hand.

Went in for a pedicure today. I have gotten gel pedicures at a number of salons over the last 10 or…read moreso years, not once have I had a salon peel the gel off my toes until today. This clearly damaged my nails and she only stopped when I questioned her. I opted not to get gel after experiencing this because I don't want to have someone ever peel gel off my toes again. Gave it a 2 because the remaining pedicure was rushed but fine. They also don't have a dryer for normal polish, be warned. Editing to add further information after the owner replied: They peeled every single piece of polish off, this seems quite intentional to me and not best practice. A simple google search tells you this shouldn't be done.

Belle is both adept and adorable! I enjoyed getting my hard gel nails done by her and I appreciated…read morethat she worked with my sensitivity to the uv lights. I have previously had Layla do gel-x and she did a great job with my French style.

tl;dr: *Significant* lack of quality control, did not read or take time to accommodate my requests…read moreor have a conversation about what was reasonable vs. I wanted to help decide what would be best. Full review: A friend recommended this nail salon--their Instagram and website looked great; I was excited to try them out. Called and made (2) back-to-back appointments--pedicure and manicure, said I was open to either regular nail polish or gel, but I wanted to talk to the tech to decide about a broken (natural) nail and what we could do about it. I also mentioned I had my own bottle of polish that I was hoping, but again, not insistent we use (regular, not gel). I asked for art on the manicure, and asked for no leg massage on the pedicure. I'd seen Prose has a membership program and I was interested since wedding season is coming up. Once I arrived it was a little awkward since my tech wasn't ready/available yet, but I figured that's normal and shrugged it off. The person who greeted me immediately handed me their gel options and when my tech (Bill) came out later and saw my regular polish bottle, told me we couldn't use it (it was glitter--I applied it over the gel after the appt). I wasn't surprised they pushed gel--nearly every salon I've been to does. The tech gave me a leg massage during the pedicure--so obviously either no note was made or it wasn't read prior to my service beginning. I could've said something and didn't, so I'll own that. The UV light kept turning off before the polish could cure, so I had to keep holding my foot up higher to try to set off the motion/proximity sensor or whatever was keeping it on. I noticed after the appointment the tech cut my two big toes at different lengths so more below-nail skin shows on my left toe than my right. I always leave my big toenails a little long before a pedicure so I don't make this exact mistake, and allow a professional to do it right--that didn't help me this time. For my manicure, the tech did fix my broken nail with a nail extension, but cut and shaped my middle finger nails into different shapes--the one with the extension is visually much pointer than my other natural shape. If he hadn't cut all but 1 of my finger nails down to match them, I would assume this couldn't be avoided but obviously it was just a lack of quality control/care. I could tell by this point that he was not going to be very good at the nail art and I'd wanted to ask to remove that add-on entirely so I could do it myself later or go someplace else for better service, but didn't. I told him I just wanted my thumbs done w/ art. We couldn't fit both of the nail stickers I'd brought and wanted, so we just did one on each thumb. Obviously w/ nail stickers, more topcoat has to be applied to cover and there are bubbles in my left thumb nail--fine--I've had that happen before. He applied too much oil all over my cuticles, told me to rub it in and then rushed over to tell the receptionist what services were done. The oil smelled good, but I hate the feeling of oil on my hands--to be fair I didn't tell them this, but he also didn't need to put SO much on that I could feel myself unintentionally rubbing it into my steering wheel on the drive home. Paying took a while since the receptionist had just arrived and seemed to be a little new to her role, but I'll admit that really isn't much of a irritation--I care more about the lack of quality of the mani/pedi. I will note that there was no tip option--if I missed it that's genuinely my mistake because I still would've tipped 10% or so--I don't believe in not paying gratuity. I accidentally provided a 5-star review when I was trying to get through the iPad process to pay (the iPad and the receptionist were not moving very quickly), so that was my mistake. I asked for a printed receipt but was told they'd email it to me (they did). I noticed once I got home that he didn't push the cuticles on my fingers back, so now I'm trying to decide if I should leave them (they look stupid), or push the cuticles up and then try to overlay my glitter polish to try to smooth over the look. I also have nail stickers that might cover this issue, but that wasn't the design I had in mind. My expectations were high, but I could've settled for good/average. I have all the tools at home to do nail art stickers, I just hate trying to get a good base down on my non-dominant hand, and a professional pedicure is always better than what I can manage at home. I fully regret calling and scheduling this appointment at Prose, but I am glad I know they aren't the right salon for me *now* instead of later this year when I need service done before wedding season.