TLDR: We give Todd our highest recommendation for his exceptional skills and attentiveness, and…read morewould hire him again in a heartbeat! We hired Todd to sell our house in Highlands Ranch. To say that our house sale had some challenges would be an understatement, and Todd skillfully helped us to navigate all of these challenges. Based on our experience, we can attest to the following as some of Todd's key strengths: a. Knowledge of the market: Todd was knowledgeable of market conditions, which is very important at all times, but is particularly crucial during a rapidly-changing market. b. Effective communication: One of Todd's greatest strengths is his communication skills, both verbal and written. He provided weekly updates; he emailed, texted, and called to keep us informed; and he communicated with all of the people involved in the sale in a way that moved the transaction along, but without being rude or condescending. He really knew what to say and how to say it, and with an understanding of everyone's perspectives and sensitivities. c. Project management: One might think, what does project management have to do with the sale of a house? What we've learned from this experience is: surprisingly, quite a lot! Todd is one of the most effective project managers we have come across, and that is a high compliment coming from us, as we both do project work in our jobs, and often serve as project managers ourselves. When there were unforeseen challenges that needed steady leadership, Todd rose to the challenge, communicating effectively, and making sure everyone was on-task and responsible to the team. We had so many challenges with our closing, and we can categorically state that without Todd playing a leadership role and coordinating with Lender, Title Company, Buyer, Buyer's Agent, and other relevant Third Parties, we would not have been able to wrap up our house sale when we did. d. Empathy: Todd was always there to provide warmth and guidance through the sale in the most kind-hearted and supportive manner, by listening and acknowledging our perspectives, but without being demanding or demeaning. Even when discussing areas where he did not necessarily agree with our perspectives, he was open to hearing our ideas, never put us down, and he stayed positive and enthusiastic about our house sale. He was a calming force through some challenging times, and helped give us comfort through some difficult events. e. Time and Effort: Todd went above and beyond what we expected in terms of the time and effort he put into the sale of the house. Given that we were long-distance sellers, as we had moved out-of-state just before listing our home, Todd was our local eyes and ears. He held multiple open houses, visited the property to check on things, and spent quite a bit of time and effort putting together the weekly updates specific to the sale of our house, which was very useful for our decision-making processes. We hit a snag and had to extend the closing date of our house, and Todd spent a lot of time coordinating things, leading everyone through the challenges, and he even drove to a town that was not close by to meet a relevant Third Party in person to keep the transaction moving. He genuinely made us feel like we were his only clients with the time and effort he spent on the sale of our house. f. Flexibility: When we first met with Todd, and he put together a plan for the sale of our house, we assumed that Todd may adopt a formulaic approach to the sale of our house. However, that turned out to not be true, and we later realized that the approach he recommended was suited for the market conditions at the time of our meeting, but as we progressed through the sale of our house, the previous approach was no longer appropriate, and Todd was very flexible and pivoted to address the changing conditions of the housing market. g. Pleasant to Work With: Todd is smart, funny, supportive, and very pleasant to interact with. Working with him felt like engaging with a wise friend who has your best interests at heart. In summary, we are so grateful to have had Todd as our Realtor, and we highly recommend him! -K & S in Highlands Ranch

After making the decision to sell my home during a very turbulent market, I trusted Todd to lead me…read morethrough the process. Although I have bought and sold several homes previously, this was one of the best experiences. Todd prepared a detailed market analysis for our first meeting, sent me weekly updates, and provided great feedback after each open house and showing. And even with the tough market, I got a great offer in less than 30 days and closed with no issues. I highly recommend Todd with the sale and/or purchase of your next home!

This is absolutely the most unprofessional business owner I have ever encountered…read more IF a you are a realtor, run the other way. The owner doesn't return phone calls. They promised to work out a big case load of pendings and listings, only to have them send an email stating they were dropping out teams work. Who does that? Stunned

I have been working with Lauren Hazlet since September and she is very responsive and helpful to…read moreour office. We employ Lauren as a brokerage to assist with compliance checks on our files and our agents employ her team, Calli and Casey for Transaction Coordination services. As the office manager who runs the commission desk, I can say the files they manage are always on time and need few adjustments. I thoroughly enjoy working with this team and highly recommend them for their professionalism and timelines!

I've been renting a property through Hayes and Company for almost a year and I am extremely…read moresatisfied. Vance has always been professional and I've never had a work order that wasn't taken care of in a timely manner. It took me a while to get used to the inspections however he was understanding and respected that I am an extremely private person.

Hayes and Company employs an online service called appfolio to conduct its credit and background…read morechecks. This company's reports are wildly inaccurate, and overly intrusive. Credit scores are inaccurate, and traffic citations are even listed as "criminal records". I'm sure Hayes & Co. are a decent company, but as long as they employ this company to do their background checks, I would avoid them.

Updated review. They charge too much for "Buyer's Premium" and shipping. I understand this is their…read moreprofit, but....

Stay away from this company! I took the time to go into their Monument office to show them a…read morepicture of a valuable item, and discuss options. They told me to email the address on a business card with the picture and my request, and after two weeks I never heard from them...not even to say we're looking into it. This is not the recipe to stay in business!

I was ready to write Shawn off after he had my solar shade for almost 6 weeks and still no call…read moretelling me it was repaired at. He finally called, apologize for the long delay ( was sent wrong parts) and was able to come out to install it within 2 days. He was late but called ahead of time to say he would be a late. The installation had a few hiccups, but Shawn was professional, repaired both sides of the large shade and with better quality mechanism that should last longer. He charged me what he said he would and I felt he really took pride in his work and I would hire him again for blind repair. Don't be fooled by his "phone demeanor" he is a professional and gets the job done. Marie-Anne R.

Strange situation... Took our pleated shade to him at the…read moreend of March to repair broken string. He claimed it would take several weeks because he was very busy. Told him no worries, we'd be out of town until 4/20 and would pick it up on 4/21. He called while we were away and said the shade was ready. Reminded him we were out of town. Texted him the evening of 4/20 to confirm pick up the next morning and he said it wouldn't be ready until later that day and he was annoyed that we texted him after hours. He confirmed that the shade would be on the porch and when we got there it wasn't! Called him and he appeared out of nowhere in his car coming from elsewhere, went upstairs to the place we dropped it off initially and came out with it. No clue what this guy's problem is...he can't keep his stories straight. We'll go elsewhere next time. P.S. He just texted to thank us for the business and asked for us to pay him. At 3:00 today we handed him the cash and he gave us the shade!!

The Bryant evolution furnace system is absolutely incredible! Bruce really knows his stuff!read more

I have had over a dozen HVAC companies service my boiler for the past 30 years. Each one gave me…read morethe feeling they were not use to working on boilers. Some were what I call kids. This year I went to my boiler web site and found A & B Mechanical. Wow, am I impressed with this company. First, they were on time, and even called me to let me know he was on his way. This tech did things to my boiler that no one else has done as far as cleaning and inspecting the unit. This tech was just great and knew his business. I will use A & B Mechanical in the future.

Please read Lisa T's review, which was almost my exact experience with this company. At the time…read morethat I was giving them a 10% deposit, these guys told me that they'd do the work in four weeks. Six weeks later I still had no commitment to a precise date, and had to keep postponing a business trip because I was told (on the rare occasions that they returned my messages) that they'd be here next week. The last time I spoke to Roger (Sr.) he finally returned one of my many calls. I explained that I expected them to finally commit to a date for me, which is why I put down the deposit. Roger acted insulted that I would suggest that my deposit meant that they owed me anything. He told me I could have it back if I wanted. What a horrible experience. I wish I had read Lisa's review before I hired these guys. Roger was completely unprofessional, and if you're smart enough to be doing your own due diligence then please do not give this guy your money.

Roger, Jerry and team did an incredible, well-thought-out, precise and professional job! What…read morestarted out as simply an additional driveway, I decided to take further to add a leveled carport area with footings, multiple complex angled and retaining curbs for drainage and water control, pad for shed and sidewalk. Great team to work with for even a very detailed and complex residential project. Punctual, top-quality work, good clean-up, everything was top-notch.