If you're seeking flooring services at an unbeatable price, just come in and ask for Colby! He's…read moregot a wealth of knowledge + the patience to share and explain it without all the annoying sales tactics or pressure. He walked me through every flooring option relevant to what my husband and I were looking for to replace all the carpet with in our new home and even provided on the spot ballpark estimates and encouraged me to take flooring samples, which I did! As soon as we made our final selections he moved quickly to ensure the new flooring could be completely installed before moving any of our stuff in. The installation team, led by Alejandro, did a tremendous job that completely transformed what was already our dream home! Honestly the floors are stunning. And with 2 large and rowdy dogs and a toddler, the floors have proven near indestructible and a breeze to clean and maintain. Can't wait to work with this company again in the future! Thanks again guys!

Review #2 This is the second time we've worked with Colby…read moreand Flooring Warehouse. The process, communication, install crew and results have been FANTASTIC! I could not recommend them more highly. We had a bit of a tricky install because we were adding on to existing wood floors. The crew did an awesome job and were able to integrate the new flooring without the need for transition strips. Their tile work was exceptional as well. On top of all that, they were courteous, hard working, trustworthy, and clearly took a lot of pride in their work. Review #1 From the start, Colby at Flooring Warehouse was responsive, helpful, communicative, and professional. He made the experience of replacing all the old, dated flooring in our 1970s townhouse seamless and painless. The end result is a mix of tile and hardwood and looks fantastic!

Great work - Joe was very helpful selecting the carpet and the install crew was amazing - very…read moretrusting and respectful

They did a great job replacing my wood floors with tile. They were responsive and patient.read more

I had been searching for flooring for quite some time, had numerous quotes from all of the highest…read morerated companies in the area along with big box stores, but none of them compared to Brian in both cost and expertise. He found us an amazing product at a great price and we felt totally at ease with him. He's super knowledgeable and you can tell he sincerely cares about his customers. No gimmicky sales tactics, no high pressure, which I appreciated compared to some of the other companies that came to give us quotes. The installers did an amazing job and our new floors look awesome. I'm sure these floors will last and be super durable for our rental. Do not hesitate to call Brian, he is amazing and will take great care of care of you (and save you money!)

I would recommend Flooring by Patterson to anyone that is looking to have a project done. I really…read morecannot say enough good things about my experience working with them. Brian is so knowledgeable and incredibly dedicated to making sure that you get the best possible outcome. He went above and beyond any service provider I have ever worked with, and was there from start to finish with a level of support that is unmatched. He made the decision making process so easy and enjoyable, and the flexibility and turnaround time was unbelievable. Our project came through under budget and ahead of time, and the quality and professionalism is undeniable. We absolutely LOVE our new floors, and we can't wait to work with Flooring by Patterson again soon!

Unresponsive is how I would describe this company. I talked to them on 10/10/22 to come and give…read moreme an estimate on some rug repair/rug pulling after some indoor foundation work. No call back after talking to the lady who answered the phone. Called again two more times over 10 days and left messages. Still no call back. Finding a carpet repair company turned out to be hard, but most other companies were responsive and said they don't do that work--I respect them getting back to me and I will Not review them. I take exception to The Carpet Specialist who failed to respond to numerous inquiries. What does that say if you hire them and they need to come back? Will they "ghost you?"

I hired them to stretch our carpet and did a pretty good job and did come on scheduled time…read more However, they are dodging me when I requested an invoice. They said they would turn my invoice into the office then they would email me and it's been over a week. I called them a few days later and the lady never picked up and now the phone call goes straight to voicemail. The address listed for this business is an apartment which I believe is illegal to run a business from a residence. I'm assuming they are dodging tax by not providing me a receipt. I really need this receipt as we sold our home and need to provide to the new buyer. I have a couple of stars because they did a pretty good job. I will report them to the BBB for not providing an invoice as well as running a business from a residence. Also I thought they charged a bit high for the amount of work that they did. I would definitely get an estimate and shop around before using them in the future, especially if you need warranty or an invoice.

When I visited the store to replace the carpets in the living room and the master bedroom, Ramzi…read morewas very proactive in guiding us, which saved us time. His professional attitude and long-standing know-how helped me a lot in installing the floor for the first time. I was worried that I would have difficulty communicating because I am not an English speaker, but he was very helpful in all my requests and inquiries from the beginning to the end. I made a good choice because of Ramzi. I hesitated at the time, but I am very satisfied with replacing the entire carpet as he advised. Trust him, good things will definitely happen. Thank you, Ramzi.

Floors were done correctly. Had to call them back to complete the transitions. Asked "Tim" twice…read moreabout the removal/destruction of one vertical blind and no response. Got your $5K up front and gone. Could have been a perfect job.

We just used this company to replace our entire downstairs floors. They were beyond all…read moreexpectations w their professionalism and expertise. Mike G was thorough in explaining the process and not pushy at all. I cannot praise enough the installer crew, showed up on time, clean and professional, did the job w meticulous expertise and cleaned up perfectly. we recommend this company w zero reservations , and LOVE OUR NRE FLOOR. brad and Francine B

Kim was great to work with while considering carpet/tile. Patient, knowledgeable and gave us…read moreadvice. Installation could not have been better. Teo arrived timely and ready to work. Installation was quick and efficient and quality of work was NOT compromised. After installation, Teo walked around with me to make sure I was happy. He wanted to ensure all furniture was replaced where I wanted it. They made sure areas were clean and debris free. I will use them again and refer to family, friends and neighbors.

Sarah has installed for us multiple times. She always does a great job communicating and following…read moreup making sure job is done right and that we are satisfied with results. Highly recommend in this business.

Ask Sarah for design advice! Everyone has their own style preferences & it was hard to narrow down…read morebut everything turned out beautifully, even better than anticipated!

I have been putting off ordering carpet for the past 6 months. Our carpet was ruined when we had a…read moremajor pipe leak in a small section of our house. I had tried shopping around several places like Lowe's and Home Depot but I really wanted a top specialist in the flooring industry hoping I wouldn't have to pay top dollar. After seeing an advertisement with some Spring rate specials, I decided to setup an appointment with Empire. My sales rep's name was Adam, and he showed up with a polite and professional demeanor. After we chose a nice grade of carpet and took measurements, I began getting worried about the price. Interested enough, it fell close to my planned budget. What's even more interesting is that he still found more ways to save me even more money, so I still ended up being below my budgeted costs. That is not just for the carpet, but included new padding, installation services, and 5-year protection plan. I'm am very grateful for Adam and his professional work, and I highly recommend customers to give Empire (ask for Adam) a try! I'm a very satisfied customer.

Had a rave review for the sales and handling along with the presentatio. Agreed to the terms and…read moreeverything was fine until installation and find there was a computer error and wanted me to pay an additional $1900 to complete my home which was one the original contract. Breach of contract salesman admitted error and they fail to make it right new computers and apologies but my house left incomplete. Very dissatisfied with their service I recommend you do not use them and have the salesman print the floor plan. This is resulting in legal actions. Do not use them unnecessary headache.