I felt extremely comfortable with Doctor Cutilli and his staff. Doctor Cutilli's…read more professionalism and experience as to how he was going to handle my situation, showed a confident and reassuring manner, allowing me to be reassured, I was going to be properly diagnosed and treated. A follow up visit showed a successful extraction and complete healing. Without a doubt an excellent recommendation and repeated business if needed.

I never met with the doctor. The individual from the office that I spoke with only talked about how…read moremuch things would cost me. In addition, they charge 3% if you use a credit card. I had two conversations with the office, both of which talked only about money. They suggested that I bring cash or a check if I did not want to be charged the 3%. Based on the interaction, I decided not to use this dentist.

AN APPLE A DAY KEEPS THE DENTIST AWAY!…read more ONE ROTTEN REGINA SPOILED THE ENTIRE VISIT‼ Last Thursday, September 9, 2021 Had a extraction scheduled for 1:45PM, was there 30 minutes waiting just outside the door because of the global pandemic. Returned to the intake desk 2:15 to inquire about the status. I was advised that they'd taken my chart back and it shouldn't be long. Fast forward 30 additional minutes. I requested an ETA from the receptionist. she went to the back returning shortly with Regina. However, they stood behind the desk for about 5 minutes without a word. I finally approached REGINA about the tardiness of my surgery and she was completely disrespectful and unprofessional. When I mentioned I'd been here since 1:35 PM she argued me down advising that I had been there for 30 minutes, although she was NOT in the waiting area when I arrived. I also advised that my appointment was 1:45 only for her to TELL me it was 2pm, which was completely inaccurate as I called that morning to confirm. I then told her I'd checked in with the receptionist and advised her that I'd wait outside (I could see the desk from my car so literally right outside the door) as there were already 3 people in the waiting area, then 4. In response, she TOLD me that "she called my name 3 times and that she's not gone chase patients down." I reiterated that I was outside since we're in the midst of a global pandemic. Needless to say, I advised the receptionist to cancel my appointment and that I'd take my business elsewhere. Furious, I sat in my car, again literally right outside the door, and called the office manager Ilana, who was based in another location. She immediately advised that REGINA's behavior wasn't a reflection of the entire 47 member staff and advised that I could get the surgery if I still wanted. she said she'd call another dental assistant to help me. At the same time, a very professional tall black woman with curves to my car. I can't remember her name, but it begins with an A and she was a Godsend...so for the sake of this review I will gave a physical description... She said the doctor sent her to check on me and that I could get the surgery if I wanted. She kindly reduced my stress level, assured me that there would be no dental retaliation and that the surgeon would see me immediately. I trusted her and decided to complete the procedure with her by my side. The extraction was close to painless and completed within 30 minutes. After all of that, you'd think REGINA would be more conscious of her deposition, but NOPE. I inadvertently left my keys under the xray coat. The godsend dental assistant asked REGINA, who's standing right by the machine if they were there. She glanced slightly and replied NO. I gave the assistant the look as I had only been in the xray area and the extraction room. She looked for herself and my keys were sitting right there!!!! The poor service continued and she's costs the Commonwealth. Oral and Facial Surgery & Dental Implant Center a customer. ONE BAD REGINA DEFINITELY SPOILED THE BUNCH!!! signed, YB

I had a consultation with Dr. Hersh today about wisdom tooth removal- and it was a great experience…read moreconsidering the circumstances. The women at the front desk just seemed very organized and be on top of everything. I had to wait just a bit in the room and someone came to let me know the doctor was slightly behind but would be with me momentarily (so they didn't leave me hanging- wondering if I was next or going to be there a lengthy time). The whole wait time was maybe 30 minutes. Dr. Hersh was kind. He explained everything and was very easy-going. He also listened to me and my thoughts and concerns. It was a quick consult- and the surgery is scheduled soon enough. I have full confidence in this doctor and feel confident with my wisdom teeth extraction coming up. I will say- the office appears a bit outdated- which did make me wonder if I could trust this practice- but the aesthetics aren't bad- and it was clean! After meeting the people- I can say- don't let the slightly outdated appearance deter you- I'll update after my surgery! I have a feeling it will be another great experience!

Had an appointment for 10:15. Was asked to come in early to fill out paperwork so I showed up at…read more10:00. Everyone at the front desk was wonderful, welcoming and helpful. Was taken back to get X-rays and to a room by 10:30. I then sat in the chair from 10:30-11:30 never seeing a dentist. At 11:30, I informed them that I had to go and was not able to wait any longer. I was there for a hour and a half and all that was accomplished was paperwork and a xray. Really disappointing since they treat people who are in pain.

Costs were exorbitant and no consideration was given to my status as a Senior citizen. After an…read moreextraction & implant I was presented with a $3000. charge and paid an additional $106. for using a credit card in payment. I will seek treatment elsewhere from a dentist who caters to the needs of his clientele; specifically Senior Citizens.

Positives: the facilities are clean, hygienists are friendly and make you feel at ease prior to…read moreprocedures. Meh: the dentists are mid as I had a dental crown fall off within two years (for context, my other crown from a different practice stayed put for over 15 years). Some of them also try to aggressively push for services / procedures you don't need - seek a second opinion when in doubt. Negatives: their billing department runs an absolute racket with shady practices. They try to charge you upfront prior to submitting to your insurance, lie to your face that insurance denied the claim (it was denied because the "claim" was integral to the procedure and no separate payment was applicable), and try to charge you beyond insurance negotiated rates by calling it an "upgrade". Take a printout of your insurance EOB and compare with their itemized invoice prior to paying anything!

Good luck trying to reach anyone live or receiving a call back. Too many patients and not enough…read morestaff I would assume.

I had an Awesome experience during my Implant surgery with Dr. Hersh and his surgical assistants…read moreLianna,Lori and Christina. Dr. Hersh made me feel so comfortable as he explained the procedure and what to expect during and after the surgery. He made sure I had a positive surgical procedure. He was very gentle and reassuring. Lianna was competent and very accommodating by making sure I was comfortable throughout the procedure. It's very rewarding to know your being taken care of by peope who show professionalism and care about your well-being. I also woukd like to mention the Front desk staff as well. Tornique was very nice, she call in my prescriptions and Tami offered me her lumbar pillow so I would be very comfortable in the dental chair during my procedure. What an Awesome staff at Commonwealth Oral Surgery in Plymouth Meeting.

I called on Tuesday, June 16th, 2026, around 3 PM to schedule an appointment (Harleysville office)…read moreto have a tooth extracted (it had split in half) and to prepare for an implant. The person who answered and took my initial details told me someone would call me back shortly to book the appointment. When I called again an hour later because no one had returned my call, the same person told me once more that someone would call me back soon. I called for a third time just after 5 PM, but the office was already closed. Today Wednesday the 17th, after 10 AM, I finally received a call; after I expressed my dissatisfaction about waiting time for return call, the woman told me I had called too late the previous day. Since I was driving a large truck at the time, I couldn't provide my insurance details, but I told her I would supply them once I got home in a few hours. She said she wouldn't make the appointment without that information and that I had to call her back. (I wonder what would have happened if I didn't have insurance and was paying out of pocket.) I called them at 1:50 PM intending to provide the info and put an end to this absurd scheduling process, but I was in for a shock. A very rude woman informed me that someone would call me back shortly (I think I'd heard that before); when I objected and asked to speak to the right person, this rude individual hung up on me. I have just one message for the owners of Commonwealth Oral and Facial Surgery & Dental Implant Center: I am not the type of person who begs others to take my money. If this is how you treat a potential patient at the very beginning, I shudder to think how you treat them later. I called your competitors at 3 PM, and within 10 minutes--greeted with a smile and open arms--I had an appointment scheduled for two days later. Rest assured, I will steer all my friends away from you and never call you again. As far as I'm concerned, you could go out of business tomorrow. Adam Ilnicki.

I have used two of these doctors. Several surgeries. They are professional, honest and excellent…read moremedical people. Colleen, in the office, is a rare gem!!!! I highly recommend this group.

I cannot say enough kind words about Dr. G, the nurses, and the entire Flagship staff. I was very…read morenervous about getting four wisdom teeth pulled, but the team's warm and friendly bedside manner put me at ease. They made a process that nobody wants to go through as smooth as possible. I am very happy with the results and will recommend Flagship to any family, friends or coworkers needing oral surgery. Thanks again for the exceptional experience! :)

Great experience and personal dental care. I drive all the way from Rochester, NY to see Dr…read more Sandilos.

I wish I could give them more stars, but unfortunately that what they deserved to get. It's a…read moreshame that Dr. Daly is a good doctor no complains to his professionalism, but his customer service are the worst especially who's name Jo-Jo should not be even work there, she is doing her job so unprofessionally to answer the question, concerns or simple to submit paperwork, awfully. Sorry for doctor to have such a person for him.

Dr. Daly is amazing. I had a tooth pulled and an implant put in. You'd think this kind of procedure…read morewould be extremely painful, but he made it an easy recovery. He didn't need to put me out, so I didn't have to miss any work. Very minimal pain. Great work! Very nice office staff. Insurance doesn't work with any sense of urgency, so following up is necessary, as it would be at any office. Overall, great experience!

The staff is friendly, knowledgeable, & courteous. They have good deals on teeth whitening products.read more

I've been a patient of Doctor Waibel for two years now and I cannot say enough good things about…read moreher and everyone at her (flawless and chic) practice. This place makes you feel like you're at a luxurious spa and everyone treats you like your near and dear friend. Doctor Waibel is so kind, so smart, and really makes you feel good about yourself, as does all her staff. She's absolutely excellent at her craft (as well as with cosmetic injectables!!) and from beginning to end, it is always, always, always a seamless and perfectly pleasant experience. I am SO happy to have found her and her office and have recommended her to anyone who will listen! First time I've ever been consistent about my cleanings and check ups because I really enjoy going! 11/10!!