I had my wisdom teeth taken out in this location last year and the experience was pleasant…read more However when I went back there again for my regular teeth cleaning it wasn't as pleasant as my first experience. The teeth cleaning was actually about 20mins,but it took me 1.5hour in total to leave the place as there were a lot of waiting. The cleaning was decent but I was forced to take X-ray and a full month checked up even it wasn't necessary and I didn't ask for. After cleaning I was sitting on the chair for 20mins waiting for the doctor to poke my teeth for 30seconds and said that I have good teeth. I don't have insurance,and if you are new patients looking for a cleaning you actually have to pay for : X-ray+full mouth checkup+cleaning. They do provide an annual discount plan for patients without insurance.

I would not recommend told me insurance covered everything, that was a darn lie. I told them I was…read moreretired 82 years old and trusted they told me the exact cost. Well I would never got procedure done if it cost, 3,000 due to being retired. Would not recommend. They did a scrapping of teeth, hurt very rough person. Had to go back several times, cap fell out.

I felt extremely comfortable with Doctor Cutilli and his staff. Doctor Cutilli's…read more professionalism and experience as to how he was going to handle my situation, showed a confident and reassuring manner, allowing me to be reassured, I was going to be properly diagnosed and treated. A follow up visit showed a successful extraction and complete healing. Without a doubt an excellent recommendation and repeated business if needed.

I never met with the doctor. The individual from the office that I spoke with only talked about how…read moremuch things would cost me. In addition, they charge 3% if you use a credit card. I had two conversations with the office, both of which talked only about money. They suggested that I bring cash or a check if I did not want to be charged the 3%. Based on the interaction, I decided not to use this dentist.

Had an appointment for 10:15. Was asked to come in early to fill out paperwork so I showed up at…read more10:00. Everyone at the front desk was wonderful, welcoming and helpful. Was taken back to get X-rays and to a room by 10:30. I then sat in the chair from 10:30-11:30 never seeing a dentist. At 11:30, I informed them that I had to go and was not able to wait any longer. I was there for a hour and a half and all that was accomplished was paperwork and a xray. Really disappointing since they treat people who are in pain.

Costs were exorbitant and no consideration was given to my status as a Senior citizen. After an…read moreextraction & implant I was presented with a $3000. charge and paid an additional $106. for using a credit card in payment. I will seek treatment elsewhere from a dentist who caters to the needs of his clientele; specifically Senior Citizens.

I should have checked Yelp beforehand -- seeing all of these terrible reviews for this office makes…read moresense ... I made an appointment for an evaluation ... confirmed it... the morning of the appointment there was some bad weather but schools were open so I went ahead to their office -- when I got there it was closed ... no one had bothered to call me. I double checked and there was no indication on their website that they were closed for the day. Then to add insult to injury I called their answering service and asked someone to please call me to explain what happened when they reopened -- of course I never heard a thing from them. Please avoid this office. So unbelievably unprofessional.

The experience I had at this practice from the start has been an absolute NIGHTMARE ! While the…read moresurgeon seemed friendly and knowledgeable. The front desk employees are clueless and careless as can be. They ignore patients and chat amongst themselves instead of assisting. I was referred by my orthodontist to get my wisdom teeth removed here in January 2020 and I have billing issues that are STILL not resolved as we approach 2022. Before I had my procedure I asked 3 times (via phone and in person) if it was completely covered by insurance beyond the few hundred dollars I paid the day of the procedure. They assured me that it would be covered and made no mention of additional costs. Well this was not the case at all and they sent the unpaid portion of my bill to COLLECTIONS ! I had no knowledge that there was even a balance because I moved and they did not call and say I had a balance. The only reason I even noticed my bill was sent to collections was because my credit card company alerted me that my score went down over 200 points! So of course I call immediately and it took DAYS and several people for them to even figure out what I was talking about because they had me in the system under the wrong birthday! I called my insurance company and it WAS NOT submitted correctly by PA Oral! It was resubmitted and within days they paid and the balance was removed from collections. Just recently however I was sent another bill with no explanation and this nightmare continues !!! AVOID this place at all cost. The front desk and billing staff are incompetence personified!

I would not recommend him to my worst enemy he is an arrogant prick! I went to him once 3 years ago…read moreand called recently over a month ago when my cap came off and they made me wait 2 weeks before they saw me and then I had an infection and needed an extraction then a week later needed a tooth filed that the oral surgeon said I needed done from my dentist that baker basically told me was another capped tooth and tried to pick it off my natural tooth as trying to argue with me, until he realized he was wrong then said I needed that extracted or root caneled I said I would be back the following week for a cleaning and when I did go back he tried to tell to get the $500 discount plan for xrays and cleanings and discounts when I have dental insurance. That 3 weeks ago he took. But today he all of the sudden didn't take. That's all about money. Not helping fixing someone's teeth. That's an arrogant fucking man right there! Who should not be allowed to practice

You can't find a more superb dental office!…read more I'm a super nervous & uptight patient, and Dr. Marc Baker and his staff always do their best to put me at ease. Their front desk staff is friendly, the dental hygienists are gentle yet thorough and listen to your concerns and/or fears, and Dr. Baker is a home run personality and good with the teeth.

My son recently had his wisdom teeth removed. They took care of him like he was their own son…read more The doctors and nurses were kind, very friendly, and understanding. Lorie, especially, was so warm, and I knew she would take care of him. Will not go anywhere else for our dental needs. I give them 100%. The G.O.A.T, as the kids say these days. Thank you Commonwealth!

Very arrogant. Long waits. Deasy did not give me antibiotics after an extraction. 10 days later I…read morehave a serious bacterial infection. Find a friends and good practice.

Charged me out of pocket for fillings when they should not have per our insurance. Refused to…read moreaddress it despite calls and in person conversations. On a subsequent appointment for my minor child, came out after the completion of the appointment to tell me that the decay was deeper than he thought and put something in before the filling and oh yes, that isn't covered. Did not think to come out and inform me prior to doing that on a minor child? Despite continuous calls and calls from the insurance company, they have to this day not refunded my out of pocket which was a couple of hundred. My new dentist called to get my xrays and Picofazzi's office told them I am not in the system. I had been seen twice and had explanation of benefits from insurance on both visits yet THEY cant find me? They are either completely unorganized and have no business sense or they are total money grubbers and care more about cashflow than keeping patients. STAY AWAY.

Dr. Picofazzi is great! He is personable, attentive and ensures you are comfortable. Everyone in my…read morefamily goes to him for dental related issues!