I recently found this salon and I am staying loyal to them! First of all the location of the salon is right downtown San Rafael and accessible from anywhere in Marin. One can book online if need be and they take credit cards. I get my hair cut and colored by Jessica. She is the definition of professional and makes me feel so comfortable in the chair. I have super curly hair, which can be challenging for many stylists. Jessica jumped right in, cutting my curls so that damage was removed and kept length! She did amazing color to my hair, I now get an overwhelming amount of compliments on the color! It feel good walking into David James. I am greeted by my first name, and walk out with my looking it's best! read more

This review is to help potential clients have the best experience at this salon, who at the beginning was professional. Jessica helped me select Kaylie to take the unhealthy ends of my long hair into a shorter cut that allowed my hair to nicely grow back long and healthy. My first haircut with Kaylie was awesome. She cut several inches cut off my long unhealthy hair into a lob cut that looked like a European actress  and Jennifer Lawrence. I was ecstatic and had so many  people stop me and compliment me that i was telling them about this salon left and right. In retrospect Kaylie did not actually listen to everything that I asked for, but I had decided to trust what she was doing because she prioritized the most important requests that I had in that first appointment and I could see she was talented even though she kind of did more of what she wanted that what I directed. I thought I'd hit the lottery of haircutters and hair salons.  When it was time for a little trim I went for my second appointment and was as specific with Kaylie as before. I said to her that she'd given me the best haircut I've ever had and that all I wanted to do was have a very small trim and any adjustments that would make the grow a bit more down than out. I reminded her of the priorities;  growing my hair out, front and sides longer than the back,framing my face, heavy long side bang. I showed her the Pinterest board again to remind her of the original goal so that we could go down the same path again   I worked on my computer so she'd stop talking so much and focus on the job and when she was done and I looked up I knew something was off. I had a really short bang, and an entire section of my hair was missing from the side that is supposed to be heavy and long. I was in total shock. She had cut one side of my hair completely shorter and differently than the other without remembering that I flip my hair back and forth and have no set bang side. My long bangs  that had gone past my chin was now at my eyebrow. I was also horrified to see that she had literally cut the entire section out instead of letting it grow longer which was the direction. t's supposed to be a Lob!! I was horrified to see that she did the exact opposite of what I asked for and she now cut tons of weight out of my hair and she then made 2 inch layers all around the top of my head starting with my bangs. i now had a short layer all around the top that doesn't connect to anything and makes me look like a triangle head which is the exact opposite of what I asked for when I asked her to leave the front long and my bangs long. I now have short bangs and a very short top layer, with hardly any weight on the bottom and my front of my hair having gone from a lob into a bunch of short  disconnected layers.   Instead of long hair? I have bad short hair. FML Every time I look in the mirror Im traumatized, embarrassed, look 20 years older.   I called into tell her of my trauma and instead of hearing back from Kaylie directly to take ownership of her terrible performance the receptionist call back to say that Kaylie was sorry. Not only did she not call to learn anything about what she she had done wrong or where she gone off track, instead I was told that she was sorry for the miscommunication which offended me more because she didn't take ownership of the fact that she'd hurt me and my hair and she had literally done the opposite of what I asked for and not listened. The truth is she did not listen and there was no miscommunication, there was simply no understanding on her part and she went into some trance and cut some Supercuts haircut that would  probably be better if I had gone to Supercuts for real. I have a "style" that is unflattering, un- aligned with my personality, and damaging to my psyche and my professional career. I was slated to do several videos for my company that  now been postponed because the look of this haircut is so awful an off-brand that we have to wait for this ugly haircut to grow out and have someone fix it. The owner did follow up to say he was sorry and when I emailed that I wanted him to fix it I never heard back. This salon will lose my business that would've likely been for years and years to come and thousand dollars to their bottom line. He seems good, but watch yourself with Kaylie.  When you give her direction ask her to repeat it back to you, Otherwise she's in a trance and chatty.  I hope she can grow into a mature adult who fixes problems she creates whether unintentional or not. The bottom line is she didn't do her job and she didn't fix the problem she created by not being a good listener...a seemingly critical skill set for her profession. read more

I read all the reviews and made an appointment for a consultation with Arianna because I saw 2 reviews that said she was good with curly hair. She was relaxed, low key and professional and made me feel really comfortable as she listened to what I wanted. Of course, with my curly hair, I am usually a bit disappointed with my haircuts seems like there is a disconnect between what I asked for and what I get. But not this time! I was able to book an appointment a few days later and Arianna cut my hair just as she had said she would and it really looked so much better and healthier. I liked the shop and the fact that they only do cuts and color. Mellow casual place, without all the toxic and chemical smells of most salons. I will definitely go back when I need a trim and will not feel hesitant at all. I have found someone that likes to work on curly hair and knows how to cut it just right! Thanks Arianna... read more

I just had my first haircut from David James Salon yesterday done by Jenny. And she did a great job! I decided to go with them because of their rave reviews. Its hard to stand out in San Rafael in the Salon business because there are so many options. But David James certainly does. They achieve this by their modern, classic GQ style decor, competitive prices, simplicity (cut and style only, no coloring done here; keeps it chemical free and more customers can be served without a long wait) and above all excellent customer service. I called a few days before to make an appointment., which i strongly suggest because they are popular! Jenny answered and was very friendly. When I arrived for my appointment a few minutes early they were able to take me right away. Jenny cut my hair. I explained the look I was going for and she nailed it! She made pleasant conversation as well so there were no moments of awkward silence. My wife was waiting for me on their comfortable couch and Dave made conversation with her; i appreciated she wasn't ignored. They really pay attention to their customers and establish a good rapport with them. In summary, excellent customer service, chic decor, and expert styling. Good job David James Salon! I'll be coming back here for sure. read more

I have gone to David James Salon three times, and every time I have been so impressed not only by my haircut, but by how kind, genuine, and disarming both Jessica and David are. They are not only insanely talented but also incredibly kind. I recommend them to all of my friends. Great hair salon. read more

My sons have been getting their hair cut by David for a few years now. They have gotten so many compliments, even from my sister in Arizona! I am so grateful for him and his salon, he is helping my sons grow into handsome young men! He is a fantastic role model as well! read more

I have been going to David James for the last year and have consistently been extremely happy with the service. I have had my hair done by three different staff members throughout the year and each of them are very talented. The staff always friendly, outgoing and never pushy or pretentious. The value for the level of service is outstanding and I have never even considering going elsewhere. read more

Just simply great. David knows what he is doing. He offers the quintessential barber experience for today's modern man. Great guy who is fun to talk to and a professional cut at a reasonable price. No not super cuts reasonable but you get what you pay for. Go give him a try, you won't be disappointed! read more

Always awesome!! I'm super particular when it comes to haircuts and David has always been spot on. It's such a relief to walk in to a salon and trust that the person cutting your hair knows exactly what they're doing and will give you exactly what you want every time. Very talented, professional with great people skills. read more

David is wonderful - LOVE the his hair cuts (and I'm very picky.) He's also personable and lovely to talk to. Can't go wrong here...

Jessica wow! 2nd time to her, today for another trim and partial lowlights (I have naturally silver hair) So pleased! Jessica is always so thorough in explaining what is possible, what to try and listens to my ideas as well. Knows how to flatter the face, made my hair shine (Gloss treatment) Thanks again! read more

Jenny was incredibly charming and gave an excellent haircut. I will definitely be coming back. No need to drive into the city for a decent cut anymore. read more

Jessica is worth the drive from Redwood City, even during rush hour! I also followed her from her last salon and I wouldn't go to anyone else now that I've found her. She's so wonderful at asking all the right questions to get me (who knows very little about how to communicate what I want) a haircut that makes me look great and fits my style! She's done drastic short asymmetrical cuts, trims, color and all that is in between for me and I've never been disappointed. She's also just a delight to be around (which is helpful when you're sitting there for your color to set). Her new salon, David James, is really nice, open, clean and relaxing. Davids humor was also much appreciated. Makes me want to get my hair cut more often than I need. Thanks Jessica! read more

Jessica recently cut my hair and it was great! I've been seeing Dave for a number of years but he was out of town and I needed a cut before attending a wedding. Jessica got me in on short notice and did exactly what I asked. She is super careful and I will definitely be back to see her again! read more

Jessica was amazing. I usually need a week or two to get comfortable with my hair cuts, needing to allow time to adjust. This was honestly the first haircut I walked away feeling excited about! read more

Consistently great haircut every time, even on hard-to-cut hair. Jenny is fantastic!

ditto. ditto. agree with all. most professional stylist barber anywhere. unfortunately , David , as to this day has not yet been cloned. hopefully someone is working on. that , right now.!!! ohh, I forgot , Jenny! read more