Jon has repaired a gold-diamond tennis bracket that was a family heirloom for my wife. Superb work…read moreat an incredibly fair price. life saver! I also have all my watch batteries replaced at his shop! thanks! - Daniel (Watertown)

I just had my mother's platinum wedding ring repaired here. I inherited this ring, and it means the…read moreworld to me. The owner Jon was extremely nice and informative when discussing the repair. I picked up the ring today and it looks beautiful!! This is a go to place for the future-I highly, highly recommend this trustworthy jeweler. And he is more than fair with pricing.

I love Sullivan's Jewelers. I especially enjoy working with Sherry when I am looking around to…read morechoose a selection. She always knows my taste and if i describe basically what I'm looking for she shows me the best pieces to chose from. She is very knowledgeable and nice! They are great with my watch battery replacements also. They are done quickly and are fairly priced. And the best silver jewelry around!!!

Sherry is absolutely wonderful! She's incredibly friendly and always has a beaming smile that makes…read moreeveryone feel welcome.

My wife and I happened to stumble upon this store during a afternoon walk in Waterbury. At first…read morethe store seemed dated and that it may not hold anything of great interest. KEEP LOOKING! Because they have some of the best quality jewelry in the state. The craftsmanship is unbeatable. The pricing is fair and it's a full service REAL jewelry store. I'm glad we came in today! Stay away from the mall and shop a family owned store.

From the owner: *Visit Us Online For Great Deals!read more

The Jewery Café in Woodbury is ONE OF A KIND !!! The Owner…read moreis ONE OF A KIND !!! She goes out of her way to Please & Satisfy Customers ! Her artistic ability is Awesome. She is the ABSOLUTE Definition of Customer Service. Shopping in her Café is a BEAUTIFUL EXPERIENCE not just a store. Barbara Moran - Woodbury,CT

Nice shop. BUT, do not allow them to engrave your purchase! I got the bait and switch when the…read moreowner, Laura, offered to engrave a ring that I purchased. She said "we can engrave for free and see how it turns out, it might be very small, but if it doesn't look good, I can always order another ring for you." Those were her exact words. I did not ask her to engrave the ring. She asked me if she could try the engraving, saying she wasn't sure if it would be too small. I figured that she was being honest and agreed to let her try. Guess what? It didn't turn out good at all. In fact, I would need a magnifying glass to see the name she engraved on the ring. Since she was not in the shop when I tried to pick up the ring, I asked the lady that was there to have Laura call when my reordered ring arrived, since I was not pleased with the engraving. Today, (2 weeks later), Laura, left me a voicemail saying she "didn't want to be unfair to herself" and pay for a new ring so she would provide only HALF of a refund!!!!! I am baffled by this lack of professionalism. It was made worse by the fact that when I tried to return the call (within one hour of her leaving the message), the number was not taking calls. I went online and saw that it was her business telephone number and it was during the hours that her business was open. Sad situation all around. Over a 50.00 ring! I will never shop there again and advise you to do the same. Dishonest and unnecessary aggravation!!

My fiancé and I bought my engagement ring at Onyx at a friend's recommendation, and I cannot say…read moreenough good things about James and Daniel, and our process of shopping. I didn't know precisely what kind of ring I was looking for, and was eyeing a few different styles. Daniel knew innately what questions to ask to help guide us towards the PERFECT ring, and he was honest and thoughtful with his recommendations and guidance. I couldn't be happier and will 100% return here for more stunning jewelry.

I spent a lot of money with these guys, had a ring redone and it came back with a loose stone , a…read morebracelet that was repaired which fell off before leaving the store. James was very rude and non apologetic and insulting. Instead of offering to fix it they said go back to the island where you bought it. if you value your jewelry find another place

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.