I needed earrings fixed, and Libero had the best reviews. I walk in and was greeted with warmth …read more Mary was working with me. Mary allowed me to walk in the back and check out the fish tank. So that was pretty cool . The entire staff was friendly and welcoming. Mary contacted me within a timely manner to let me know my earrings were fixed. The pricing is reasonable and Mary explained to me in detail exactly what was done to my jewelry. This place is family oriented, friendly and I highly recommend this place! Mary and the entire staff made me feel welcomed . Thank you Libero jewelers!

Friendly and welcoming from the minute you walk in the door. Ashley was extremely knowledgeable,…read morehelpful and took her time explaining things to me. I would highly recommend. Barb T.

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

It would be impossible to express how kind, helpful, attentive and expert the couple who runs this…read moresmall business are. Absolutely first rate.

My wedding ring from my late husband was in bad shape. It had broken and cracked and the ring…read moreitself was warped...I found this jewelry online and was so pleased with their customer service and honest estimation of my ring. My ring looks brand new, and the workmanship was incredible. The repair was reasonable and not expensive, with the shape of my ring, I thought it would be more. I am very pleased and recommend it for all your jewelry needs.

Fast and friendly service every time! They fixed and cleaned my broken heirloom earrings on the…read morespot. I trust Arnold's with all my jewelry repairs!

Kind. Fair. Excellent. Took my ring to be repaired and sized are they were quick and efficient. It…read morecame back good as new and with a better fit! Definitely recommend!

The service and customer care at Joseph A. Conte Jewelers is outstanding. An accident required…read morethat two rings be repaired and resized. The pieces have been beautifully restored and I can't say enough for their patience throughout the process. My gratitude and my high recommendation!

FYI this is only a review concerning the watch repair services available…read more I brought in a vintage Omega Seamaster De Ville that I was told could be serviced without issue. It was running quite fast at the time. Upon receiving the watch back, it is keeping time much more accurately, however the crystal had been scratched significantly. I was assured by the store that the watch maker is a professional and that this could never have occurred in his care. He said it was likely because the watch was cleaned that I could see the scratches on the crystal more clearly -- the only thing that was clear is that this was a load of malarkey. I have an excellent memory and I would have noticed if there was even one new scratch. There were so many scratches (superficial/deep, small and large) that it did not even require a second's thought to realize it had been damaged. It looked like it had been mailed by a bear. The gentleman offered to try and buff it out, this did not help. To give you some background the Omega Seamaster De Ville has a monocoque case. This should only be opened by professionals, who will not damage the crystal or case (typically with a crystal lift). Unfortunately, the crystal on the watch looks like it has been through the zombie apocalypse. To spend $200 on a service to have the movement function, but the crystal damaged is not ideal. I would recommend finding a watchmaker on AWCI who is more qualified for any of your vintage watch needs. Also, on a complete side note, the bracelet was placed in the wrong orientation so that the clasp opened on the wrong end. I fixed it myself, but that is literally something that should not happen in the hands of a competent watch maker.

Out and about looking for a jewelry repair in Hamden. I decided to stop into Ladonna Jewelry…read more(across from Hamden Fire house/ Eli's on Whitney Ave). Walked in an explained that I need some links taken out of this watch I got for Christmas. I suggested 2 links and that didn't work so I said ok 1 more link. Jeweler came back and said try it now. I was so excited it fit perfectly. Jewler said ...ahh I took out 4 links total and we both laughed . While I was waiting I chopped it up with his wife Mrs. Kathy and we had a decent conversation she was real cool. I couldn't be happier !!! Mr. John and Mrs. Kathy were so refreshingly nice to chat with this morning I will definitely recommend them for business. Friendly service, great selection, quick and through watch repair. If you need a jewler check out Ladonna Jeweler 2383 Whitney Avenue, Hamden, CT 203-287-9633

I had a great experience at Ladonna. They found me a great diamond for an engagement ring and put…read morein a simple setting for the proposal. After she said "yes" we found a terrific custom ring and wedding ban. Since the wedding, they helped me with two push gifts- diamond stud earrings and a tennis bracelet. I wouldn't go anywhere else.

I stopped in here with some friends this past Thursday right after lunch…read more The collection of jewelry is nice and has some unique and different types of pieces I haven't seen anywhere else. I really had my eye on these earring collections by DC Designs. As an art teacher, these were right up my alley (see my picture). When I come back, a pair of those will be my purchase.

Wolf and his wife Vera run a very unique jewelry business in which they design their own and travel…read morefar and wide (Wolf has been to Bali 75 times) to collect raw materials for their brand. Exotic and simple gemstones alike such as Austrian crystal, dichroic glass, sea glass, peach moonstone, larimar, lapis, malachite, rose quartz, plus lovely silver pieces, are lovingly used to create their product. They custom design pieces for clients as well as clean and polish newly bought (and previously bought) pieces, and wrap them carefully with inscripted gift cards in boxes.

Horrible mean guys to be honest or nothing but rude to me. Made me pay more than what they had said…read moreoriginally and then wouldn't even accept my card number typed in so I had to drive back home and come back in with cash in order for them to just be even bigger. Assholes hope you guys have a great day in hell

I would give it 0 stars if I could. An astonishing display of incompetence. Rather than saying they…read morecould not do something, they simply tried to force it and in the process ruined a family heirloom. Only go here if you have a disposable watch you want them to manhandle, because they destroyed a 14K vintage quartz Concord while trying to open it and didn't even manage to. See the attached picture for the number they did on a watch which was safe-kept until they got their hands on it. First, Mike, the younger of the two attempted it, and upon failing, handed it to Jeff, the older man. Both were using too much force, but Jeff clearly leaned into it and severely damaged my gold watch. They then gave up, and handed the watch back to me as if they hadn't caused significant damages, and insisted it had not been them when I made them take note of this.

Such quick delivery! Thank you so much! So happy I got the bracelet I had been looking for!!read more

Super cute. Great craftsmanship and fast shipping!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

I came here to exchange a gift and spent about 45 minutes browsing and working with a woman who…read moreworked here. The store has a lot of beautiful gem work, though most of those pieces were out of my price range. I really gravitated toward the silver pieces, some of which were very classic but most being a bit more modern and eclectic. I tend to like bigger earrings; there were some that fit that criterion, though it seemed that more earrings were smaller or basic drops. While I appreciated that the woman I worked with was not being pushy, it kind of seemed like she wasn't listening to what I said or what I was gravitating toward. It wasn't a big deal, but in the end, I feel like I was doing all the work. There also seemed to be a weird dynamic between her and another person who worked here around doing the exchange. I don't think anything weird was going on, but the tension was noticeable. Lastly, be sure you understand the exchange and return policy. The full refund window is only two weeks, and then there's an additional window for store credit. The person who originally got me the present said he had not been aware of that policy, and ultimately, I still have some credit I need to come back and use.

My now-fiancé and I designed my engagement ring at Derek Simpson with the help of Gene. It was a…read morefun, personalized experience from beginning to end, and shockingly more affordable when compared to the big online engagement ring companies. We would highly recommend Derek Simpson for any custom jewelry!