Very good doctor highly recommend great treatment options. Very clean and nice and proffesionalread more

Dr. Melnik gave my mom many back injections over several years. As time went on, it was clear that…read morethey were no longer working (or maybe never had). Due to my mom's worsening dementia, I wrote a very clearly worded email requiring that I be included in my mother's healthcare decisions, and I provided my notarized power of attorney. In that email I also noted the treatments had not helped. Despite this, unbeknownst to me, she did another procedure on my mother which required her to have a mild sedation. I was not notified, my mother's back is not improved, and we lived through several scary days of increased dementia. She did not even warn my mother's partner who was extremely frightened by her sudden cognitive decline.

I was referred here by my physician after an injury. I was initially pretty dissappointed by the…read morefront desk onboarding process by phone. It was essentially an insurance screening, and not a particularly friendly one, unfortunately and definitely not time efficient. I notice other Yelpers mention similar first impressions. But I'm glad I didn't let first impressions scare me away, because this is a good local practice overall. I appreciate the professional PTs and assistants I've worked with. It's a small space, but well organized and the pacing and rehab experience have been positive and I am seeing improvement. I appreciate the simple online tools they provide to keep track of my home physical therapy. I do think they should absolutely improve their patient onboarding process, and would point out that if nothing else, kindness can go a long way in outfacing phone communication.

They need to link their booking engine to calendars…read more Went in within my one hour appointment and was denied care. It's 30 mins therapist / 30 exercise. Have been coming in twice a week. Evidently same exercises as the last 8 sessions was unacceptable.

Cynthia is absolutely incredible! She has so much experience and knowledgable with upper body…read morepathologies and just an overall WONDERFUL physical therapist. She is an equal part in my condition as my ortho surgeon!!! She is also very kind and listens. After months of shoulder/neck pain, she's giving me hope that I may really resolve this issue with her!!!

Major continuity of care problem, please call your insurance if you are having problems with Active…read moreMarin PT switching out insurance rapidly at the end of 2025 or billing you a ton for appointments you booked before 12/28/25. I learned this behavior is not allowed and violates both patient notice requirements as well as Continuity of Care laws and No Surprise laws in the state of California. Forcing a post-surgical patient in severe pain to make a rushed financial decision at the front desk is considered administrative coercion and poor medical ethics. I had foot surgery in mid November and was referred for post-surgical PT for hip and low back at my 12/22/25 follow up with my surgeon, due to issues that developed from an uneven gait in the walking boot. I contacted my insurance for referrals and was referred to Active Marin PT as well as a few others that were IN NETWORK. I was in pain and not sleeping well, so when I called Active Marin PT on 12/23/25, and was booked in for eight appointments beginning 12/29/25, I was very relieved. In my booking call, I provided my insurance information and Active Marin PT confirmed they were IN NETWORK. I showed up, in pain, on 12/29/25 and was told verbally that Active Marin PT had ended their contract with my insurance the day before, 12/28/25, but Active Marin PT would file something called a "gap form" on my behalf to bring their services back IN NETWORK. I was very confused as I had been booked for eight (8) appointments before they ended their contract on 12/28/25, and because PT was part of my post-surgical care. And I had made sure with Active Marin PT that I was IN NETWORK. I was induced to continue with care because Active Marin PT stated a plan (the "gap form") to deal with their contractual changes so my services would be covered In Network. Importantly, no one from Active Marin PT contacted me BEFORE of my appointment to explain they had cancelled their office's contract with my insurance (Blue Shield of CA, not a small provider) and obtain my consent to different charges or give me alternative options. I was instructed to keep my three appointments that week and wait out the gap form, and frankly I was in terrible pain that was making it hard to walk, and needed help at that point. I have since learned that the medical provider must give written notice to all patients when a master insurance plan is changed. I also learned that the Continuity of Care doctrine means my care continues for a period of time at In Network rates due to the booking date of 12/23/25, and I learned about the Post Surgical Care laws. Both laws disallow Balance Billing, or upcharging the patient to enrich the medical practice above what insurance allows. I followed up daily on the "gap form" both with my insurance and with Active Marin PT; after the first week (3 appointments) I became concerned about the lack of progress and I cancelled the rest of my appointments. The reception did not seem to have a handle on when or how the gap form might be resolved. I also asked how billing was going to be handled and no one seemed to know. I moved on to an In Network PT who is great, but I had to wait a while to get in for care. Active Marin's behavior cost me additional time in pain. Flash forward - not only did Active Marin PT NOT bill for the three visits at In Network rates ($15 per visit for me, total $45), they Balance Billed a total of $590 for three appointments. Before I knew the laws, I offered to negotiate the bill. Per my insurance, these appointments would have cost me $15 per, or $45 total. I offered $250 (5X what my bill would have been to try and be fair) in resolution. While I understand business contracts can change, Active Marin PT owed me full and complete disclosure of this change BEFORE booking me in for 8 appointments, taking me on an emotional roller coaster while in pain, confusing me with insurance jargon, and forcing me to start my care over, all while Balance Billing and violating California Continuity of Care Laws and California Post-Surgical Care Laws. Active Marin PT refused to even discuss the problem or work out a solution with me, instead inserting their billing coordinator into a quasi-lawyer position to go back and forth with me. It is important for the community to take extra steps with this business and triple check insurance contracts have not changed before each appointment or risk expensive and fake Balance Bills and a dismissive and rude attitude. If this happened to you, please file a complaint with your insurance company so you do not pay false and expensive Balance Bills like I did. I am out $590 and a lot of headache due to this bad behavior.

One has to just love it when the incompetent are paid well for being incompetent. After five years…read moreof attempting to get help for worsening systemic symptoms probably due to an allergic reaction to the knee implant or cement, instead of getting help, the "best UCSF" has blow off my case. And I end up with the incompetent employees. Let's see. 1 Orthopedic Surgeon "you may have a pocket infection" go see our pain Dr. 2. Pain Dr. more interested in stories about her son (a bit disturbing to have to constantly refocus a physician on the task at hand). Had surgery elsewhere. Damage found. That surgeon was with another company, she gave me a very severe case of anemia then split the State. 1 PA...god what a cluster fowl up, wasn't even good at gaslighting, she will learn from the best, because IMHO the Orthopedics Department here has no shortage of arrogant gaslighting OS's. After her I got held accountable for her mistakes by the next pretty boy, who never apologized for being a jerk (why would he)...getting paid to be a jerk. Last one from this place lasted all of five minutes before his gaslighting started. SMH. IF you want people who seem to think ultra highly of themselves and couldn't care less, by all means..make an appointment.

Honestly I was quite disappointed, spent a few hundred dollars and they made the alignment worse so…read moreit felt like I had to keep going back for relief. My problem started getting better after I stopped going. Wonderful people though and I hope it was just an anomaly experience.

Hal is amazing in his knowledge of how human body works, and is very attentive, especially to…read moreathlete-specific problems and needs. Goes beyond the usual "rest and it'll get better" recommendations you get from a lot of chiros and PTs; he works with your schedule and training plans to balance recovery with long term goals. Have been seeing Hal for a few years. Most recently, my hip developed sharp pain two weeks before a marathon, I wasn't sure I'd be able to run at all, let alone finish. Hal was able to accommodate a couple visits on short notice, put me back together, and I not only finished the race, but got a big PR! Just the right mix of in-person treatments, recommendations on DIY exercises, and tips on improving form. Thanks, Hal!

I worked with Zia on a painful hip problem. Zia is an intuitive, hands on physical therapist. She…read morecreated a routine for me that was focused on strengthening and stretching particular muscles. In just a few weeks, my pain had gone away. I have been to Renew before, and I appreciate that their therapists spend the entire time with patients, rather than handing you off to a student to do your exercises. It takes a trained PT, I believe, to ensure that exercises are performed correctly for maximum benefit.

Overall, I was disappointed. When I booked my first appointment, two months out, I requested to…read moreschedule my whole series at that time, but was told that this was not necessary; I was assured that once I started the other appointments would be easy to arrange. Then after I paid a non-insurance covered $99 annual fee (which no other PT asked for), I wasn't able to get another appointment for more than a month. The therapist, who I saw only a few times, did little to evaluate my body, and instead gave me generic exercises which in hindsight aggravated my condition.

Dr. Jasan is an awesome orthopedic physician. I have been a patient for three years. Her care and…read moreknowledge have helped me tremendously. Also, her support staff is great and very responsive. Jaune Evans San Rafael

Dr. Jasan helped me years ago with stenosis and recommended a great PT. Had no problems for the…read morenext 23 years. I recommended her to a friend and she sent my friend to the best knee surgeon in SF who had the surgery and was good for the rest of her life. My husband went to her and she didn't prescribe hip replacement surgery but sent him to a great PT. He had no further problems for 20 years. Wanted to recommend her to a friend in Sonoma now for a bad knee but friend has Kaiser. Wish she could help because I know she could prescribe the best option. Wish I still lived there - would go to her for my multiple back problems that have come with age. Hard to find a good ortho where I live now. Daunting.

I've been to a variety of different holistic practices in the Bay Area over the years. This office,…read moreand its staff, are incredibly supportive. I can confidently say trust Dr. Brent. She's knowledgeable in the dynamic and nuanced world of women's health and hormones, in addition to having a solid understanding of other conditions like multi-system inflammation. She works well with highly sensitive patients. I can also personally attest to the expertise of her RN, Mimi. You're in good hands. She's been in the field a long time, and working with her since 2017 has given me huge peace of mind.

I called for an appointment with Lisa Brent and was forced to interact with dr pedro prior to being…read moregranted an appointment with L Brent. As mentioned in several other reviews Dr Pedro is not going to help you. She is what professionals call a cookbook naturopath. Rather than diagnose and guide she just throws any and every profit generating item at you. I became more ill so i ran her advice by my GP. My GP is quite open to naturopaths in general but not this particular. Follow your own guidance. Every body is a unique array. I see no integrity here therefore can say nothing encouraging

If you are looking for a holistic, remarkably fast, and long term solution to physical pain or are…read morerecovering from an injury, I would highly recommend scheduling an appointment with Jared Van Der Beek at Physio-puncture. I love running, biking, hiking, etc. so when I managed to throw out my back to the point where I couldn't bend over or even put on shoes, I was at a complete loss as to what to do. I got two massages and was adjusted by a chiropractor, but the pain and immobility only got worse. I then made an appointment with a traditional doctor, who would have likely prescribed muscle relaxers and a brace, but fortunately was referred to Jared by my running coach. Jared quickly assessed my body and identified all of the different issues that were causing my back to lock up. He immediately got to work on making the proper adjustments, releasing tension in the fascia surrounding my muscles, and restoring the normal mechanical movement of my body. He also prescribed stretches, exercises and dietary changes that I could do at home. After 10 sessions, my body felt better than it has in years and I now have a much better understanding of my weaknesses and tendencies and most importantly how I can ensure long term health. Jared's objective is to heal his patients and he (unlike many doctors today) is not motivated by creating a reoccurring and lucrative stream of patients with chronic pain. He's also a pleasure to talk to and is incredibly informative. I'll definitely go back for "check-ups" or if I have any future injuries or issues.

I want to give Jared 10 stars, because he is that good. He has helped me in so many ways, it's hard…read moreto know how to even begin to communicate it. Jared is truly gifted as a healer. He uses a subtle but extremely powerful and precise type of manual therapy, combined with acupuncture, to affect deep changes in the body. His techniques are so gentle (and targeted) that at first you find it hard to fathom that anything is happening. Yet when you focus into your body, you can literally feel the muscles and connective tissues unwinding and becoming unknotted. Very amazing and powerful stuff. Jared is also highly intuitive and has a beautiful sense of when deeper emotional issues might be affecting the physical body. He helps you connect with all levels of your being to bring them into greater alignment and ease, and to propel you to a greater level of healing and thriving. I always leave his office feeling lighter, happier and more comfortable in my body. There are lots of therapists out there, but Jared is a true master. I love him!

Dr. Woodrow's hands are magical! She knows the human body in and out! Its hard to imagine how she…read morecould do all those movement with rather a small frame! And yet, she was able to fix problems for people double of her size!! Other than the immediate pain relieve I received from her, I was equally amazed by her professionalism and care. From only a handful of Osteopathic doctors on the market, I could tell she is one of the very special gifted ones. Highly recommended!

Dr. Woodrow is gifted beyond measure! I was referred to her by a care provider who praised what…read moreshe'd been able to do for others who had tried everything offered by Western medicine but still suffered immense daily pain for years. Even though I arrived a skeptic, Dr. Woodrow quickly was able to identify the direct source of my physical trauma and help resolve it over the course of a few visits. She even went a step further and recommended other therapies that would be beneficial to my healing. I am astounded by the depth of her knowledge about holistically repairing the human body and her capabilities as an Osteopath. She is a consummate professional with both compassion for the people whom she treats and a passion for what she does. I am grateful to her for helping me feel whole again.