I should've gave you no stars , you took my money and ran , then I didn't have enough money to give…read moreyou for extra help and now my Best Friend died all because of you ... you are the worse people to go to i lost my dog because of you guys

All the staff are so caring and very knowledgeable. They made my little dog feel so much better…read morealready!! Love you guys!!! She slept all through the night for the first time in a while. Happy puppy!!!

The staff here is always so amazing and loving! They always make my pup feel like she matters the…read moremost. I also do want to give a special shout out to Shi, he was very kind and informative! Thank you to all the staff at All Creatures for taking just as much care of my own pets as I would.

After traveling from Vegas to Seattle with our new puppy, the little guy seemed to have come down…read morewith the sniffles so a wellness visit at the vet was definitely in order. All Creatures Animal Hospital was the first place that could see him asap and we truly appreciate their promptness in evaluating our little guy. The staff were all very friendly and gentle with him which made his first visit a breeze. The vet came in promptly too and was thorough in her evaluation of his overall health and wellness. Turns out our baby boy really did just have a travelers cold and a bad case of the sniffles, but he was all better in a day or two. Thank you to the lovely staff at All Creatures for their dedication and care of our pets. Definitely recommend them to anyone looking for a great vet in the Puyallup area!

I still have nightmares about what happened to my dog here…read more So much so that I cannot even drive down canyon road. We brought him in for euthanasia during one of the hardest moments a family can face. He was already stressed, aggressive, and muzzled, so this required calm, compassionate handling. Instead, the sedative was administered so poorly that medication was spraying and spilling all over us all, which only made him more terrified. What I will never forget is that the euthanasia drug was then given while he was still visibly alert, scared, and actively panicking. Because she didn't want to wait for the assistant to bring her more sedative. His final moments were not peaceful. He died terrified. Years later, I still carry guilt and trauma from witnessing this. We were robbed of the peaceful goodbye every pet and family deserves, and then still had to pay for it. I would never trust this clinic with another animal's final moments.i would never trust them with anything.

I have been going here since they were in the old building on Canyon and 72nd street. They are…read moregreat and very understanding with my schedule working Graveyard in Law Enforcement. I would highly recommend them

Over the last 20 years or so, the staff and providers at Firgrove have cared for three of our cats…read morefor their entire life spans. They are caring and professional, and when we finally get another cat, Firgrove will be our first stop.

Very disappointed, I called to get more information regarding my two pups for their teeth and the…read morelady on the phone (Christine) was very rude when I was just trying to ask questions and get a better understanding. Will no longer bring my pups here. As an owner should be able to ask questions to feel comfortable about procedures and costs.

Dr. Mann and her entire staff were incredibly kind, helpful, and compassionate when I brought my…read morevery sick dog in after she was diagnosed with chronic kidney failiure. Her previous vet seemed unconcerned with my dog's diagnosis, only suggesting changing her diet. Dr. Mann, however, went into immediate save-this-dog-mode from the very first visit. She took such excellent care of my little girl, but unfortunately she was too far along in the illness, and after a few weeks she died. The front office staff was friendly, upbeat, kind, understanding, and wonderful, just like Dr. Mann throughout the entire experience.

This has been our cat's vet since... well since he was a baby! Our cat does so well with their care…read moreespecially with Dr.Mann, we've tried going to other vets closer to our location but they've denied us by explaining our cat is too anxious (like hello what pet isn't anxious at a vet) and it has never been that case with Happy tails. It's super easy to get scheduled in with them, typically they'll get you to come asap or they can work around your schedule. They were very nice enough in the beginning to have us do installment pay (me and my partner were a little tight on money at the time) and ever since then they've gained our trust fully! 100% will always go to this vet hospital and my cat approves them.

I love coming here they are always helpful for whatever problem happens, I definitely recommend…read morethis Veterinary Hospital.

I am leaving another review because I am disappointed in the 3.5 stars. Especially reading reviews…read morethat are out of touch with today's veterinary world. Those saying price increased- be realistic they have only raised them as needed- as many other places are FAR FAR more expensive and money driven. Dr. Strauss and Dr Long have treated MY BABY BOY. And both our cats. We have never had any issues and have had top notch care. The reality is that Veterinary clinics are under staffed over worked and doing the best that they can. There are VERY few good veterinarians remaining that actually care- that listen, that do everything they can to help. I have been able to get a new addition in to see them, I have been able to get my new kitten in but yes I did have to wait- Instant gratification doesn't exist in the vet world. I've also been able to get exceptional emergency care when needed though. As a helicopter dog mom whose dog has a massage therapist, a chiropractor, a behaviorist, two trainers and swim coach- I am INSANELY picky about who touches my dog or takes care of him. I have extremely high some what unrealistic expectations of the medical team- and Dr Strauss has never let me down- has understood my concerns and has provided exceptional care. The support staff are flooded with phone calls, follow ups and taking care of the lobby- if you've ever sat there you would see they aren't sitting about chatting it up- they are slammed and constantly busy. So yes you may have to wait but they do make sure that if it's an emergency they address it right away- I'm not sure that people's expectations are realistic especially given today's circumstances. I personally book appointments as far out as I can and don't wait til the last minute because I understand the difficulties and demand- I also know when a business is truly doing their best and genuinely cares- Tahoma's Staff care deeply and give it everything they've got to take care of pets and people- so maybe give them a break!

Poor etiquette. I reached out for help, and instead I was treated like I was stupid for not…read moreunderstanding their verbiage, and instead of correcting or changing how they worded things, they continued using the same verbiage and called me rude. These people provide no help and no signs of caring about their jobs being done correctly.

Took my car in to be seen for upper respiratory infection symptoms, they did nothing on the first…read morevisit but told me to come back if she didn't get better. After she continued to get worse they told me they couldn't get her in for almost 2 months. When we Brought her back and they said her teeth needed to be pulled so they pulled 4 teeth and said it would solve the problem, her health then got worse, they never actually tried to diagnose and solve the issue they just wanted to rack up money. If you value your pets life don't bring them here.

They cared for my four dogs from first visit until they had to be put down due to intranets…read moreillness. Always professional and kind, especially at the end. I am returning with my 5 th do.

Took our dog here after he developed a bad cough and we couldn't get him seen at an emergency vet…read more The staff and doctor were great. You could tell that the doc loved animals. The clinic itself was very clean. We were in and out in about an hour even with X-rays and labs. I did appreciate that the doctor was upfront about the estimated cost of the procedures that she suggested. She could have done some other procedures that our dog needed but told us to wait and solve what the main issue was first. Looks like our old dog is gonna be okay. He has bronchitis and pneumonia but is likely gonna be fine. They saved an old dog because I was sure his time was coming to an end.

Wait times were often excessive. Staff frequently made errors scheduling appointments. The young…read morewoman that was the "office manager was arrogant, obnoxious, and hilariously unprofessional. I listened to her verbally abuse an elderly gentleman in an extremely disrespectful manner. My adult daughter and I both overheard office staff ridiculing and making fun of clients. It was the most run down and filthy vet clinic that I have ever had the misfortune to business with. When we moved back to Washington state in late 2021, there weren't very many options open in this area. This dump was a last resort. If I could give them a zero for a rating, I would. It was certainly obvious that we weren't in Montana anymore!

Worst place to go to ,,,,I paid $600 for the vet to check out my dog and tell me he has problems…read morewith kidney he was going to give me meds for him he wants over $1100 more I told him I don't have that much money so my best friend died