Original post: I had been a loyal State Farm customer for about 30 years. Unfortunately, I just…read morehad to cancel all of my policies with them. This past year has been a nightmare dealing with Kaan's office. They made two policy errors that have taken significant effort to try to resolve and one of the errors is ongoing. Up until March, I owned two homes. We built a large detached garage/workshop for one of them. When I called to add coverage for the garage (late Jan), they mistakenly added the coverage to the wrong property. Because it takes so long to get written confirmation of policy changes and their website lags significantly behind, I did not receive written notification of the error for almost a month. When I called to correct the error in early March, they told me it would be fixed. Now, almost 3 months later I am still dealing with the error and being charged for it. I am very concerned the bill will go to collections and impact my credit score. The second error involved windshield glass coverage. I called to add uninsured motorist coverage to both of our cars. While on the phone they sold me on adding windshield coverage, so I agreed to add to both cars. They ended up only adding the windshield coverage to one. Of course it was the uncovered car that ended up with windshield damage and when I called to get it fixed I found out it wasn't actually covered. Please DEMAND immediate written confirmation of any changes you make by phone with their office staff and review your policies VERY carefully. I will also say, I experienced dramatic rate increases over the last few years despite making no claims. I know the industry is hurting, but when I started shopping around because of their poor service, I found out that they were overcharging me, especially for my umbrella coverage. If they don't correct the erroneous bill, I will be making a report to DORA. At this point it is ridiculous that I am still dealing with an error they made 3 months ago. Update: This office is a mess. After 2 months of thinking this billing issue had been fully resolved, I get a mailed bill on July 7th for the policy with the error. However, when I log in to State Farm online it doesn't show any bills due. I called the office and the person who told me she was tracking the problem is no longer with the office and the person I spoke with couldn't even tell me what the bill was for. Kaan never bothered to reach out to me directly, he just had his staff offer a 'sit down'. Be warned. If they screw up your policy, don't expect resolution.

Tim S. was very helpful with setting up new home and auto insurance policies. The quotes I…read morereceived from State Farm had lower premiums with better coverage.

Corey Knutson was VERY helpful and saved me hundreds of dollars on insurance for a rental RV. He…read moreand his office have been a pleasure to work with.

Corey and his team are true insurance professionals. Best Insurance Agency in Northern Colorado!!!…read moreHe helped me with all my insurance needs and got me an awesome deal! Highly recommend!

I was somehow lucky enough to find Mtn Insurance several years ago (referred by a friend), since…read morewhich time both Steve Longenecker & Kimberly Knott have provided phenomenal and very personable service for my home coverage. They have always found me better & less costly coverage than anyone else has offered, and they've made it their job to know me well so they can anticipate my needs. They are uncommonly decent & friendly -- they don't take me, or, I assume, any of their clients, for granted. To cop a line from one of their competitors, You're In Great Hands With Mountain.

Steve did a great job, very knowledgeable and responsive. I had shopped around before calling…read moreDCInsurers and Steve was able to beat the cost of everyone else I compared.

Christina is great! She answers all the questions you need answers too. She also helps you anyway…read morepossible to get you the best setup for your liking!

My husband and I just recently got married and were looking for new auto insurance. Christy was…read moreabsolutely amazing and made purchasing our insurance so easy. She was quick to provide quotes and really listened to what was going on in our lives and all the big changes to make sure we had all the coverage we needed. She helped explain all the details of our policies and how the coverages work so I knew exactly what we were getting. She got us every discount she could and we were able to get more coverage and save over $300/year!

Eric is the laziest agent we have ever worked with. State Farm is great but don't go here. He won't…read morehelp with any claims or work with you in figuring out rates. He does like to blame the customer for all of those things though. He told us to just call corporate when we realized we over paid for our insurance because no one listens to him.

Eric went out of his way to contact me when I needed help after hours. Very courteous and helpful…read more Steered me in the right direction when I needed to figure how much coverage was right for an older beater truck that I've had for a while. Will be sticking with Eric for years to come I'm sure.

Normally I would prefer to meet in person and they were unable to due to COVID-19. Which I…read moreunderstand, they charge a lot for not doing a lot. I will never use them in the future and felt like I had to manage them. I have used a CPA for the last 15 years and all were more attentive than Ellis Bottom Line Bookkepping. They even made errors that costed me $1400! Worst service ever and wish I could give them a zero star rating.

Greg and Kate at Ellis are epic! These two accountants are excellent with communication, diligence,…read moreand persistence. They have consistently gone over and above to help me--I have two businesses so my taxes are more complex than if I were employed--and these two keep me on track all year long. They are also authentic and have encouraged me to take actions that resulted in me opening my second business, which is thriving. I read one of the negative reviews from a few years back and, although I sense that Greg is very busy in his firm, I have never felt as if he didn't want to work with me even though I am certainly not wealthy. I have had to remind him 2-3 times over the years to follow up on something he forgot, meaning he had not gotten back to me. Yes, this firm charges higher prices than comparable firms but not as much as the CPA I was using.

love David! reach out and get a quot! He'll surely help out! They can shop around and are honest…read morethrough and through.

I've had my home and auto insurance from Renaissance for quite a few years. In that time I have…read moreonly need to file 2 claims. The first auto claim was for a car accident. We paid the deductible and a few weeks later our car was fixed to the point it was before the accident. We were pleased. The second auto claim just happened and I've been entirely let down. My car was involved in a hit and run. Luckily no one was in the vehicle. The impact was to the rear of the vehicle, but it also caused damage to my power steering and alignment. I've been unsuccessful in getting my car repaired to the point it was before the accident. I've been left with a car I cannot steer that constantly pulls to the right. Renaissance, Nationwide, Mari, Levi, and Doug have not been helpful in rectifying the problem.

These people do absolutely zero to help you. You cannot call for a question, you cannot get a…read morefollow up...they take your money, take governments money, and basically just suck the life out of you.

I have had the pleasure of having Sage on my side for the past few years as my health insurance…read moreadvisors. They are prompt, professional, efficient, and extremely Friendly! Navigating through health care options can be a overwhelming and frustrating, Sage makes this process SOOO easy, they basically take care of everything. Thank you Kevin, Adelia and the entire Sage Family ... y'all are AMAZING!