Update! Melissa at the Kay Jewelers Outlet here in Cabazon really helped me out today :) thank you,…read moreMelissa!

Located inside the Desert Hills Premium Outlet Shopping Mall…read more I was really surprised I haven't done a review here since I have been coming here not often but occasionally. I bought and opened an account about 2 years ago. Paid it off last year and today got to charge my hubby's 43rd Wedding Anniversary wedding band. I got to charge the ring and my sterling silver teardrop white sapphire earrings and necklace set . Upon using my Kay Jewelry credit card I got no interest for a year. Grace , our jewelry consultant, gave a stellar service of finding us a deal that fitted my budget. Thank you !

04/03/26 I had a very disappointing experience during my…read morerecent visit. I selected a purple one and specifically asked the associate to bring me that exact item. She opened the cabinet, picked out one, read the label, and confirmed that it was correct before proceeding with my checkout. However, when I got home, I realized I had been given the wrong color. While I acknowledge that I could have double checked before leaving, the item's color was clearly labeled on both the box and the receipt. It should have been clear to the associate during checkout that the item scanned was not the correct product. If the purple color was not actually in stock I would have preferred to be informed upfront rather than being sold a different item. This situation was frustrating and raised concerns about transparency. Update 04/04/26 Manager Amanda's response made the situation even worse. They claimed they call the "Rose" item "Purple" in-store just to "differentiate" between products, even though the manufacturer's label clearly says "Rose." This is incredibly dishonest. I had already explicitly rejected the Rose pen while comparing them in-store. The associate still brought out a box labeled "Rose" and insisted it was "Purple" just to close the sale. Instead of taking accountability for this lack of transparency, management is now making absurd excuses for their staff's misleading behavior. I will not be returning.

The girls in here are always helpful, I have had three wonderful experiences with Hannah and the…read moremanager. They try their best to please their customers. I have been to many swarvoski stores and this is by far is the best one . They always have different things I can't find anywhere and the girls are great all the time!!! Thank you

I HIGHLY RECOMMEND!!! Woodley's is a wonderful jewelers…read more They are accommodating even if it's just for watch batteries and repairs. Though I haven't purchased a new piece (yet) when I am ready I will definitely choose these folks over anyone else.

This review is way overdue....I have lived in Beaumount for the past 5 years. I searched for a…read more reputable Jeweler who I could trust when we 1st moved here, fortunately I found Woodleys Jewelers. My history with them is outstanding, they designed and fabricated a beautiful diamond ring that I purchased for my wife, they designed and modified my ring with beautiful diamonds, they also keep all my high-end watches serviced (batteries/cleaning) and running smoothly. Their customer service is amazing, but I recommend you go in and experience it yourself (you won't be disappointed). I will say this I personally feel appreciated every time I enter their establishment! I am and will continue to be a loyal customer.

Somewhere between ok and good. Figuring out their pricing during sales required a calculator…read more Because it is in an outlet area, it gets very busy and items get moved around quite a bit. So you can find different items throughout the store. On some days, half of the store is on sale and the other half isn't. On annual sales, probably 90% of the store is on sale. If you, or the people on your gift list, like Brighton, this is a great place for bargains. If you like their belts, they have great deals on these. You'll need to be patient as lines can be long to checkout. Also, depending on the season, you will either get gift boxes / packaging for every item you buy, or just a few. Parking is ok as well. If you enter from the main street, the parking to the right is usually the best. Bathrooms are available about 100 yards down from this store. But, even though I rated it 3 stars, it could be 4. We do stop in about once a year and always leave with a purchase. Hope you can find something you like for you or your loved ones and...enjoy!!!

First of all a hello , a smile of acknowledgment , just like to be treated like the other customers…read morein the store. The selection was good, everything I anticipated. The quality is always good at Brighton. That's why I made a special trip , I figured the hour drive and the gas I spent on this trip would be worth it. Sadly, I didn't go this route. I cannot say I would never buy this product again, just maybe not at this store. Brighton should teach their employees customer service skills and most of all never to judge a book by its cover. I ended up getting the best customer service at Chicos and spent the extra cash at their store. Well worth every dollar spent.

On May 10, my wife and I stopped by the Desert Hills TAG Heuer store to admire their beautiful…read morewatch collection. We were warmly greeted by Natalie and the staff, who were welcoming, engaging, and informative throughout our visit. Natalie assisted us, and I can honestly say she was extremely helpful, knowledgeable, and patient. At no point did we feel pressured to make a purchase. In the end, I purchased a TAG Heuer Monaco timepiece along with an alligator strap for my TAG Heuer Carrera. The pricing was excellent, and the customer service experience was outstanding. I would highly recommend Natalie, the staff, and this store to anyone considering a TAG Heuer purchase. Very pleased!

Tag Heuer at Desert Hills Premium Outlets is another great stop if you enjoy browsing beautiful…read morewatches in an elevated, polished setting. The timepieces are genuinely stunning, even if you are just there to admire the craftsmanship up close. What really stands out is the customer service, which feels premium and attentive without any pressure to buy. It's the kind of store where you can comfortably window shop, ask questions, and feel welcomed either way. Whether you're seriously considering a new watch or just enjoying a little retail daydreaming, Tag Heuer makes browsing feel like an experience rather than a transaction.

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

Cantos Jewelry is a wonderful company to work with combining excellent personalized service,, high…read morequality beautiful jewelry and very professional dedication. Miguel Cantos of Cantos Jewelry understands that "jewelry " by its very nature is a very personal product and he is really supportive with his clients. I appreciate Cantos Jewelry exceeding my jewelry expectations and would recommend them anytime! Thank you, Miguel!

Very nice staff went there for new battery and got excellent service very reasonable price and fast…read moreservice. Very recommendable establishment.

First time visitor to this store as I was looking for gift for an upcoming bat mitzvah…read more My family and I were welcomed as soon as we stepped foot inside the business. We looked around the store for a few minutes and were truly undecided as to what to buy. Sale rep, Lesley approached us and offered to answer any questions we had about any of the items on display. Lesley was extremely helpful, knowledgeable and very professional. She also helped us make a decision on a very inexpensive bracelet and charm. My family and i were extremely happy with the recommendation, price and service we received from Lesley. This was a positive experience, THANK YOU!

0 stars, me & my sister went to this location on 1/7/24 this past weekend, and when we walked in…read moreready to get our first pandora bracelets, we werent even acknowledged, no greet when we walked in the door, and as we walked around no one asked if we needed any sort of help, mind you there were about 5 employees walking around...however we did notice that every time a specific race walked in "anyone other than black" they were greeted with "Hi Welcome in" Loud & proud ! After still walking around the store for about 5 mins and even after walking up to the counter and we still didnt encounter any sort of approach from anyone ! So we decided to leave and give our business elsewhere