broke my watch when i asked for battery replacement and did nothing about it "i just picked it up…read moreand it broke" ive never had any issues with this watch. Very disappointed and upset that nothing was done horrible service.

I have came and bought a couple of pieces... great price and the husband-and wife team are just…read morewonderful people. they are sweet. i've sent a couple of family members to their business and they all had great experiences.

I made an appointment online to view a very common watch. That watch was unavailable and staff…read moreseemed unbothered by it. They said they're a "luxe watch store" and seemed dismissive of the model I wanted. After telling me they had "600" versions of the one I wanted, they couldn't show me one without upselling me first. After they tried to upsell me and I said I needed more time to think the store employee said "You came in here to buy a watch now you have to check with your wife!?" . Very rude and unhelpful. Would not recommend if you're a casual watch fan on a very reasonable budget.

Just completed, "moving on" ftom The past. Old Northwest…read moreJewelers ie Jeffery Hess was outstanding. Took lots of time explaining current market vis vie and came away with a very nice $$ check. Recommend Old Northwest highly!

Customer service!…read more I've had pleasant experiences before here so I'm giving two stars. Today I went in to buy a chain and a gold bracelet and had a terrible experience. A disheveled young girl was assisting and had a nasty attitude. I asked for pricing and she gave me a higher price than the previous day. I said no thank you, I'll come back another day. She called for some young guy to ask about prices and he gave an even higher number per gram, showing inconsistent prices based on the employee you ask. My mother asked how the diamonds work and the young woman said I'm not getting into that because he just denied me. So I said "you can't answer her question because I didn't buy from you? What's your problem, what are you giving attitude for? She responded are you serious right now and then asked to get some boy out who came from behind the counter, not to de- escalate or actually give some customer service but to ask us to leave. He's apparently the owners son and couldn't provide any service or consistent pricing. If you see an older white gentleman or an older guy with jet black hair, buy. If you see children who look like they have trouble speaking to people, leave! Very disappointed considering I was going to spend 2500 on a silver chain and a gold bracelet. Wish I bought it yesterday but now I doubt I would be back again. Lost a repeat customer today.

I went in to sell some coins left to me by my deceased father. I did my research before I went in…read moreso I had an idea of the value of what I was selling. Jacob was absolutely fantastic! He did his own research and his valuations were completely in line with what I was expecting. Pawn shops often get a bad rap because some in the industry try to take advantage of customers. But Pawn shops in reality are great places to find new treasures! When you find a good one - become a customer. You can find some great deals! I highly recommend the Gold & Metals Depot.

I had a great experience at this pawn shop! The staff was friendly, knowledgeable, and honest…read morethroughout the entire process.

Josh hooked me up again! My wife and I love shopping here and we will definitely be back again.read more

Quality of work was good. Job promised in 2-3 hours. It took…read more7 days. Price quoted was $179. Price charged was $249. Tried to return ring without box that it was dropped off in. Nice people, just disappointed in the overall experience as my fiance waited a week to wear the ring she was promised in a few hours.

I'd never seen this shop until recently. I think they might have moved to a more visible location…read morewithin the mall. The service was great! I had to find someone to fix the clasp of one of my gold hoop earrings. It's my favorite pair, and I just can't live without them. I was so happy when he told me that it would only take 30 minutes to fix. I did a little shopping in the meantime. It was ready when I returned. He also did a little soldering around part of the earring where I accidently bent it. Yes, I tried to fix it and made it worse. Isn't that what always happens? Anyway, I'm very happy with the repair. It's good to know that I can always come here when needed. It's so convenient having it at the mall.

My experience with International Diamond Center has been incredibly frustrating and disappointing…read more I purchased a Verragio wedding band and what should have been an exciting process has turned into over four months of constant issues, delays, and poor communication. The most recent problem perfectly summarizes the experience. I was never contacted when my ring arrived. I had to call the store myself to find out it was there. When I called, I was then told there is now another issue with the ring and I cannot pick it up until possibly next week. Had someone simply called me when the ring arrived, as any competent business would, the issue could have been addressed sooner and I likely could have picked up my ring today. Instead, this is just another delay added to an already exhausting four-month process. The biggest issue throughout this entire experience has been communication. I repeatedly have to follow up myself for updates. Calls are not made when promised, and information is not proactively shared with customers. For a purchase of this price point, I expected professionalism, transparency, and basic customer service. Instead, the process has been stressful and poorly managed from start to finish. At this point, the experience has been so frustrating that I've honestly decided I don't even want the ring anymore. After months of problems and stress surrounding something that was supposed to be meaningful, it honestly just feels like bad luck attached to it now. A luxury jewelry purchase should feel exciting and special. Instead, this has been one of the most frustrating retail experiences I've ever had. I would strongly caution anyone considering a ring from International Diamond Center to think twice.

Didn't understand why my ring had to go in the back. Didn't understand that an emerald from Hong…read morek9ng was almost of no value

Cali and Torrey are very helpful and kind. Always showing me…read morewhat's new and the new releases. I appreciate their help!

It was a pleasure shopping at this Buckle location. The gentleman and ladies who work at this…read morelocation were nice and friendly. Taylor she went out of her way to help me to find the right designer clothing that will fit me in height and size wise. I'm a very tall and skinny person so it's hard to find clothes to fit me in designer clothing. I found some Affliction shirts and Rock Revival jeans that I liked and purchased them. Taylor she was very nice and friendly and made sure I liked my clothing items before I purchased them. It's good to see someone making sure you are happy with the designer clothing item before you purchased that shirt, jeans, hats, socks or etc. Also they do Military discount like others have stated which is nice to receive when your buying a lot of shirts, jeans, socks and etc. Taylor if you see this I am very happy with my purchases like I've stated above and thank you for having a conversation with me while I shop it was a blast talking to you. Good luck in your career! Overall am I happy? YES! YES! YES! YES! YES! YES!

I have used Modern Trendz Jewlers for over 20 years for repairs and new creations and they never…read moredisappoint. They are trustworthy and do quality work.

I was glad when a friend took me in as they picked up beautiful customs ring for his wife. Seeing…read moretheir unique designs and the fact that my friend trusted them with such an expensive custom ring led me to select a beautiful man's ring which is very unique and doesn't look like my grandfather's rings. I would highly recommend this jewelry store.