Horrible and expensive Needed a crown and they replaced with non matching piece. They didn't even consult if I was ok with a non matching color. read more

The Watch Doctor - Silver crown. On a gold watch! - Watches Near Me - Tampa, Florida

Very helpful. A wonderful place to go if you have a watch that you need fixed. I would highly recommend this place. We were able to get batteries, bands as a lot of information about our watches that we did not know. I would go back to this establishment no matter how far away it was. read more

This man is an imposter. Plain and simple he took from my seiko and then ruined it. If what happened to me wasn't a one off. I know there's plenty of 1st time customers ripped off or broken watch .I'm so mad I could.......and this was about 14 years ago and still angered each day as I see my watch selling for $700 and its ruined because of this clown read more

I am convinced that they ruined my watch. I have an old citizen 5510 titanium watch from the 1990's that was a gift from my mother. I was going to give it to the grandson as its a nice durable watch. I went the day before showed them the watch type and they said replacing the battery would be no problem. I had already looked up on how to do it on google and it said that as long as you don't touch the coils it would be fine. I decided to leave it to the professionals. Well I drop it off the next day and they bang open the case, did not use a watch wrench scraping up the titanium back! They then inform me that it does not work once they install the battery, that they don't make the movement anymore and that was that. If they had had a watch wrench on hand and used it to open the thing ($7 on amazon $10 for a nice one), I might be inclined to give them the benefit of the doubt. As it is I am feeling like I could have done better! read more

To make this short I brought a Seiko GMT diver in it was a mod watch from eBay after 5 years it stopped working I opened it and thought it needed a battery,I bring it to them and they said it needs a new movement $120.00, when I picked up the watch they removed the GMT without any phone call or permission on my side needless to say I am very unhappy I did not know that the GMT movement was removed I paid for the watch repair first and I didn't notice it till I got home I'm seriously thinking of taking them to small claims court for the principal bottom line don't take your watch there there's other places that would have done much more a professional job all it took was a phone call and personally and closing I don't think there was $120 worth of work done on that watch. read more

The Watch Doctor - You can clearly see the GMT hand - Watches Near Me - Tampa, Florida

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STAY AWAY FROM !!!!!! I went there to get an estimate on a bracket repair the lady wrote me up receipt then she said it would take a minute so I asked her could you have him look at my watch she took it back to him and said he could fix it it would be a minute I could wait. She he finished she got her calculator and said each was $16 and bracelet was $65 a total of $81 I paid the full balance then she gave me my watch and told me to come back for bracelet. Couple days past I go to pick up and the lady said I owed now $85 I said ma'am I paid in full when I was here she said no it's impossible I said please pull your camera back and you'll see she said no I said pull Your receipts for that day you'll see what I paid she said no. She come to find out was the owner Elsy Concalves said if you wanted something for free just ask or something of that nature I said ma'am I don't want anything for free I'm asking you to please pull your cameras it will show you I'm telling you the truth I then pulled out $100 and said ma'am here if it means this much to you here's another $100 then on the receipt the $65 paid was marked over with $85. Well to prove a point law suit for a petit $85 plus will be coming for her to be a owner of a business very rude all the customers there were in awe by her actions and all left based on her actions my suggestion stay away from the other guest were saying she charged one thing and changed the price mind you they didn't tighten my AP Watch screws in the back and 2 fell out and he tried to put some screws that don't fit in the holes "lawsuit" is in works lawyer is on it I dislike dishonest people or shady businesses read more

The Watch Doctor - Watches Near Me - Tampa, Florida

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Very helpful in getting my watch band sized correctly. Staff very courteous and friendly.

Very friendly and fast service. Had the battery replaced in 3 watches while I waited. Excellent service! Highly recommend it!!!

Quick and reasonably priced! They replace batteries and can replace missing stonesas well, while you wait. Great service.

The customer service is phenomenal, Elsy is very friendly , they are very professional people, I'm satisfied, thank you for taking care of mine watches read more

I brought my mom in to get a watch battery changed. Customer service, price and work quality were excellent!

Came in for watch adjustment and Elsy took care of me. She was kind, knowledgeable, and adjusted my strap with in a few minutes.

I paid to have a battery replaced. Watch work fine. However...They make it clear they are doing you a favor by allowing you to bring them business. I had 2 watches I only fixed one. I would rather pay more to someone who appreciates my business. If you live in that area fine...However, I do not suggest you make MY mistake and drive to get there. Darren Muley read more

Elsy and Tammy are wonderful and have restored several old watches for me and my family; watches that I thought would not work again. I was amazed! The watches have continued to work well. Fair and honest pricing. Sometimes they are able to repair/replace a battery on the spot. When a watch needs more work they hold to their repair timeline. Thank you Watch Doctor. Highly recommend. read more

Seriously - what can one say about a watch place, right? And yet - I went there yesterday afternoon to replace the battery in 3 watches, and see if they could fix the winder which fell off another, and I couldn't be happier with them. (Yes - I might have a watch addiction, but that is a conversation for another day.) It's a small store, but they had 3 men working behind the counter on watch repairs. A man came up to find out what I needed, took my watches back, and had the batteries replaced and back to me within 5 minutes. I have never, ever, had them changed so quickly. They had to keep the damaged watch to see if they could find a winder that fits it - hopefully it will be ready this weekend. I thought their prices were very reasonable (3 watch battery replacements cost what one did at a local jeweler), and this has become my new, go-to watch place. Oh - they also sell jewelry and watches, if you are in the market. read more

The Watch Doctor - As a watch-aholic, I love this place! - Watches Near Me - Tampa, Florida

Very good service the lady is very professional!! The experience was awesome !!will go back again read more

Walked in and within 10 minutes walked out with my old Hamilton watch working again. This place is fabulous. I highly recommend it if you need any watch or jewelry repair. Also, shop for jewelry here. Gorgeous stuff! read more

The Watch Doctor - Awesome fast service. Very reasonable price. Love #watchdoctor - Watches Near Me - Tampa, Florida

The new watch dr. Is not half as good as the old owner. They can do batteries not watch out for anything else,may want to look for some other place. The lady that works with them is nice but alot of lip service. There's 0ne person who does the work & he's young with out years of experience! Had many watches serviced now I'm finding problems with them not happy & not going back! Also pricey so ask and watch out! read more

Took my solid gold bracelet to them for repair. Was quoted $25. Two Weeks later I get a call telling me there's bad news and it would now be over $100.00?!?! Beware of these SCAM ARTISTS. Also the lady there had very bad body odor and the place smells like DOG SHIT. Should've known better by those things but I gave them a chance, to no surprise it blew up in my face. DONT DO BUSINESS THERE. Go to Sergios on Gunn Hwy instead. read more

If you ever need to have a watch repaired, order a new band for one need a battery replaced, or need to have work done to restore a vintage watch, then this is the very best place to go. Plus the store has a large display of very nice Men's and Woman's watches along with a lovely display of all types of jewelry being sold for a reasonable price. Mrs. Goncalves also bakes sweet treats every day the she gives to her customers which is another incentive to visit this outstanding business. read more

Watch Doctor used to be great. It's ok to change a battery or fix a strap. Unfortunately, the Owner/watch repairman passed away. The new repair person needs to be qualified to work on expensive watches and is not. It cost me $800 for a factory repair to fix his shoddy workmanship. Stay away. read more

The battery low icon was flashing on my analogue/digital CASIO dive watch. The Watch Doctor told me on the phone they were a certified CASIO repair shop. On the phone they quoted me $10 to replace the battery. At the shop they again told me they were a certified CASIO repair shop. They said it would be $20 to replace the battery. When I got the watch back, the hands didn't move. I brought it back to them. A couple days later they told me it wan't their fault and they couldn't fix it. Not much of a certified CASIO repair shop. At least they refunded the $20 so I can mail the watch to a real certified CASIO repair shop. read more

My Rolex had moisture/water in it, brought it here. Charged almost $700 to fix it. No big deal! Thankfully it's fixed. It happened again. Paid another $700. It happened AGAIN. And yes, I quadruple checked the clasp is shut every time and multiple times being that this keeps happening. Brought it back AGAIN, asking (not accusing) why this keeps happening. The lady got SUPER defensive, wouldn't let me speak, and basically was yelling at me that it wasn't her fault??? Also yelling that this is water, not moisture. Ummmm... moisture IS water, lady! I finally was able to get a word in 10 minutes later and calmly let her know, I was asking, not accusing. I kept trying to interrupt her to let her know I wasn't accusing her, she was putting her finger up at me basically saying, "let me finish." I said, I don't know why you're getting so worked up and so defensive. She apologized. Then wanted to charge me another $450 to fix it, yet again. After that defensive poor customer service, I decided to go somewhere else. Such ashame. read more

Fast, reasonable, truthful and twice has restored my watch battery. I'm lost without my watch and they were wonderful.

So my Doctor Who Time Lord watch was either running slow or my TARDIS was acting up and we were time traveling in the past. So the Watch Doctor figured it out and in less than 6 minutes (or maybe it was 6 hours, could not tell, but thought only 6 minutes) and $8 later was back to present time! Hopefully the Cybermen don't find out. read more

Excellent service and better prices than anywhere else I checked for my Michael Kors watch. The owner is an honest, hardworking man who appreciates his clients. read more

Excellent service. No pressure. No trying to upsell. 3 watches, in and out in ten minutes. read more

The Watch Doctor - Watches Near Me - Tampa, Florida

My Rolex band broke and was I scarred about how much it would cost. Went to watch doctor 2 yes 2 minutes later he hands me my watch fixed and asked for $5. Wow. I said " here please take 10". Unreal. So prompt and inexpensive. Thanks watch Doctor I'll be back read more

I've been in the Jewelry Business for 31 years and have never met a worse watchmaker. After 4 months of having my Fiancé's Mothers Rolex that she wants to wear since her Mom passed away last year, we picked up the watch and it stopped running the same day. Dropped it off again with Mario and after having it in his shop for a total of 7 months, my Fiancé wore it for an hour and it stopped running again. Wound it up & it still won't run for more than a few minutes. If you have something of sentimental or intrinsic value & cherish those items, DO NOT take it to the Watch Doctor! read more

For years, Service was great, Prices were great. Last time the service was non existent. Waited 7 weeks for a crystal and then was told it would be in next week. Assistant insulted me in front of other customers because I didn't have my ticket. No thanks. Went to Fast Fix Jewelry at the mall and had my crystal in less than 2 weeks. read more

Was in and out with two new bands on my watches for the price of one band at any other jeweler's. She even helped me select bands to my liking. I will definitely be back! read more

Brought in my wife's nice gold watch with a broken clasp, and they put their other work aside to get me in and out quick - really good, quick, right-priced job! read more

Don't bother going to the mall or any of the other Tampa locations.... Unless you want to wait days on end for your part(s) to show up so that you can be overcharged. This place was well worth the extra time in traffic to get an immediate repair (band and battery).... and I almost bought a previously owned, but never worn, Invicta for $200...half its original price.... read more

I was very hesitant at first to bring my piece to The Watch Doctor. Some of the reviews on Yelp and Google were less than exemplary. I have a 1921 Hamilton Railroad Grade pocket watch that needed some servicing (balance wheel started sticking and the watch started running fast) and really didn't want to send it off somewhere. I had spent the last several months assembling the different components for this watch and really wanted it to be treated well. When I dropped off the watch, Mario told me that he could easily fix the sticking balance wheel as well as clean & oil the watch and it would cost $100.00. This both excited me and worried me as it was a really great price for fixing the balance as well as servicing the watch, but I was also worried because the price sounded too good to be true. Mario told me that it would be around two weeks to complete. One thing to note - make sure you retain your yellow claim ticket as this will facilitate finding your item much more quickly as well as making sure you are picking up the correct item. I called as two weeks went by and was told that my watch was ready. I went in to pick it up and it was running very strong. It was off by about 30+ seconds per day, but that was just because it hadn't been regulated, which I do myself quite often. After taking it home and regulating it and running it for 24hrs, the watch now holds time within 2 seconds +/- per day which is well within "Railroad Guidelines" and is very good for any mechanical watch on the market. The cost was $100.00. I have to say that I was very pleased with work, the pricing and the timeframe from The Watch Doctor. I have another old pocket watch that I will probably take it to them to have it cleaned and serviced (was told $65.00 for a routine service). read more

Great place. Nice people, knowledgeable. I always go there for watch batteries and to take links out. Great prices as well.

Can't beat this price or quick turnaround. I brought in 2 watches to get batteries replaced, and both of them were ready in 5 minutes for $16 total read more

Have been dealing with Mario at the watch doctor for almost 20 years! There is not a more professional person or a better watch repairment in all the Tampa Bay Area. read more

I needed a battery for a Casio watch. I walked into The Watch Doctor. I was sure I was going to hear how the watch wasn't worth fixing. Was I ever presently surprised. I was not encouraged to buy another watch, and the battery was replaced in a matter of minutes. Great price too. read more

If you need your battery replaced or your winder fell off, this is the place for you. These people can only handle simple tasks when it comes to watches. Is your automatic or quartz watch having issues ticking/keeping time? Do NOT come here. They will make it even worse if even. Only good thing is that they didn't charge me anything. read more

Never ! BAD ! Asian gentleman was rude to me. He wanted to charge me TWICE a prices ! I do not recommend this business. Rude Asian gentleman and High prices. I am NOT going Back to this store again. I do NOT recommend this business ! DO NOT GO THERE ! read more