Do NOT go to this doctor if you seeking Covid-safe, timely, helpful service. I had the worst…read moreexperience I have EVER had in my ENTIRE LIFE with Dr. Gaines. In addition to enduring a wait while I was the only patient in the waiting room - during COVID, this doctor flat out REFUSED to wash his hands. I respectfully requested that he wash his hands before touching and examining my mouth. He would not wash his hands, and told me that he would not serve me, rather than taking 20 seconds to keep me - the patient - safe. I informed him that I have asthma and I am high risk, and that I was only there for an in-person appointment because of a dental emergency. Instead of taking just 20 seconds to wash his hands, he spent more than 10 minutes rudely insisting that he had washed his hands "several times that day" and that he "knows way more about Covid than me." Due to his incredibly rude and unhelpful attitude, I had a panic attack in the chair while seeking the help of someone who could have simply taken 20 seconds to wash their hands after touching a tablet, a pen, a door, and who knows what else upon entering the room. As Covid numbers are peaking around the country, asking a doctor who is about to touch the inside of your mouth to wash their hands is quite a small ask. Dr. Gaines' office is NOT a Covid-safe or Covid-friendly office. Stay safe, go elsewhere.

I'm getting my wisdom teeth out and my dentist recommended Dr. Gaines to me for the procedure. I…read morewent in for my consultation at 8 in the morning. I liked that I had only called a few days ago and was able to get in for an appointment first thing in the morning. I did not like having to still wait 20 minutes when I was clearly the only patient there. I also did not like having to watch a 15 minute video on wisdom teeth, by myself, in a small room while sitting in a dentist chair. However, when Dr. Gaines (finally) came in, he was very friendly and answered all of my silly questions (how many people actually die from anesthesia? how likely is it that part of my jaw might become permanently numb?). All in all, I love my dentist even though I hate visiting him, and I trust his recommendation of Dr. Gaines.

My son came for surgery today and the process went well. We arrived they went over some information…read morewith me and got right to the surgery. In and out efficient service. Thank you all for caring for my son so well.

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience

My husband came here in May 2022 for a tooth extraction. He decided he wanted an implant, so Dr…read more Milewski placed cadaver bone in his gum. We have returned four times, driving from our home forty-five minutes away. Three of the four times were futile, as nothing was done but X-rays. Another time the cadaver bone process had failed, so no implant, just another incision in his gums with stitches and antibiotics. No information was given as to the process for having an implant, and no patient information was available when I asked. The doctor and the assistant looked at me in seeming disbelief that I had asked for information to read. There should be some type of informative literature offered to explain step by step what will happen. So far, it's been eight months since the tooth extraction with no implant yet!

Dr. Hoverstad treated me when he was just out of dentistry school and working in Wilson County. If…read morehe sees this he'll most definitely remember my X-rays as they were some of the most peculiar anyone in that dental office had ever seen in person. With that being said, he was so good, I had to see him a second time. By that point he had his newer office here in Raleigh. He's the most personable professional I've had digging around in my head. Don't let his looks fool you, he can work a scalpel and a pair of pliers with the best of them. He operated on me 2x for a total of 4 teeth extracted. No infections, pain was minimal and instructions were clear. If I could use him again, I absolutely would. Thanks Eric.

Bad initial review - unpleasant experience and painful...first exam in Wake Forest..procedure…read moreoccurred in Briar Creek. Dr. Holman, who did not do the procedure, followed up in Wake Forest office regareding initial procedure. Reexamined area, took xrays and I was satisified with his professionalism and attempt to resolve the intial dissatisfaction.

Was referred to Capital Oral & Facial Surgery by our orthodontist. One call to them and I…read moreimmediately decided we'd not be using them. There may be pleasant people among their staff, but the customer service person I spoke with was immediately curt, unkind and rude. Customer service starts with the person answering the phone. They need to have better customer service at their front desk.

No one wants to have a root canal. But when that tooth pain just won't go away Dr. Bills is just…read morethe person you want to see. I had been a patient of hers several years ago and this is why I came back. I called on a Tuesday morning because my tooth pain was getting worse and worse. My regular dentist (who I should but won't name) kinda shrugged if off. He sent me on my way with a tube of Sensodyne. I was in luck that there was a cancellation and I went to Dr Bills office right away. It's a super convenient Cary location. All of her staff is super warm and caring. She even has a therapy dog on staff !!! She numbed me up really well and the procedure was painless. She and her assistant chat the entire time so that really keeps your mind off of what is going on in your mouth. I would so HIGHLY recommend Dr Bills and her staff. A root canal isn't really that bad.

I have spent the past month of my life in hell. It all started with a filling 2 months ago. That…read morefilling caused me such extreme cold sensitivity that it made me tear up drinking iced tea. Ice cream? Forget about it. The dentist said it was normal, it would go away. Fine, I would wait. Then I was waking up in the middle of the night with the worst pain I have ever experienced in that side of my face. Both the top and the bottom of my mouth. Dentist said I was grinding my teeth. Gave me a night guard. Night guard didn't work, dentist said I probably had a sinus infection because looking at the x-rays, my teeth were perfectly healthy. (I'm glad they looked healthy, they felt like they were about to explode but thanks for that.) I went to the doctor. Not a sinus infection. Dentist referred me to a TMJ specialist. Instead I looked on the internet and found Dr. Bills. Dr. Bills and her staff started off on the right foot by TALKING to me. Asking what was going on, explaining things that the dentist didn't bother explaining to me. Then she tapped on my teeth and sprayed water on them. The whole problem with my mouth? One tooth. The tooth that was filled 2 months prior. It would need a root canal. They didn't have any openings for 2 weeks, but since I was in pain for over a month, they made one. I don't like dentists. I especially don't like the idea of a root canal. I had never had one, I was scared to death. I told Dr. Bills that I would prefer to be put under. She disagreed, telling me it wasn't as bad as I thought and that it would cost extra and instead she could give me Valium for free (even though she thought I didn't even need that.) So I reluctantly agreed. She's the expert, right? So my parents took me in that day since I couldn't drive myself on the Valium. I was relaxed. High as a kite, really. I am not kidding ONE BIT when I say that I have had TEETH CLEANING that were more painful than Dr. Bills' ROOT CANAL. Just the tiniest prick from the needle (and really, it was the least painful needle prick I've ever felt) was the only thing I ever felt. I think I might have ever gone to sleep during part of the procedure. And thanks to the valium, I slept for 4 hours, woke up with the numbing effect worn off. The procedure was at 6:45 am, and I have not had any pain killers since. Around lunch time I ate ice cream. I nearly cried. Not in pain, though. Quite the opposite. Dr. Bills is the real deal, y'all.

I blame my horrible teeth on genetics. No matter how many times a day I brush and floss, it seems…read morelike every year there is another major issue (root canal, crown, etc.) in my mouth. Because of this, I have seen a number of dentists (7 or 8) in my adult life as I moved around for school, jobs, marriage, etc. Although it was never my intention, I consider myself be to a connoisseur of professional dental care. From someone who has had more than their fair share of dental office visits, let me tell you that Dr. Naran and his staff are THE BEST. They are kind, courteous, and incredibly thorough. Even though they are out-of-network on my dental insurance, I continue to visit time and again. If you are looking for a new dentist, look no further than Naran Family Dentistry.

I went here years ago in 2022 and the way that I actively recommended people to not go here was…read moreINTENSE. I felt ripped off by this place and uncared for in a very vulnerable time. Maybe those specific people involved have moved on and left, I don't know. I hope so.