My friends and I came to this David's bridal in Rockville to find a certain dress for the wedding we are a part of. We were greeted and serviced immediately. The bridal associate did the best she could by helping us, but the dress selection was VERY limited. They barely had the dresses we liked and did not have samples of the color to try on. Other than that, we did end up choosing 2 dresses for a bridal party for about 12. We also are all in different states, so I had my laptop propped up we all were on Google meet. Another bridal associate came to assist and they were both helping by taking our pictures she providing necessary commentary needed for each dress. We found out later on that the color might be discontinued, so that was a bummer. The dresses weren't as pricey and I've seen, but there wasn't a sale either. lol Overall, I probably would call to see if the selections are there before making an appointment, but I was hopeful that if it was online it would be in store as well. read more

I had such a great experience with Flo and the alterations team at David's Bridal! I brought in a wedding dress I had purchased outside of their store, so I was a little nervous about how the alterations would go--but Flo put me at ease right away. She was incredibly skilled and attentive, and made multiple adjustments--including changing the sleeves, adjusting the hem, and taking in the top--all of which came out perfectly. The dress now fits me like a dream. Everyone on the seamstress team was kind, professional, and clearly experienced. I'm so grateful to have had their help getting my dress just right for the big day! read more

For just about every bride, looking and feeling great on your wedding day is of the utmost importance!! And finding the right wedding dress is a major part of that!! My mother and I went to this particular David's Bridal for me to try on dresses, and I found what I thought was "the one"; I ordered it and was told it would take 2 weeks for the dress to arrive!! The week of my wedding, I got a reminder/confirmation call that my bridal fitting appointment was scheduled for the next day - so, imagine my shock when I showed up the next day and was asked where my dress was!!! I explained that the dress was ordered 2 weeks prior and was meant to have been delivered to the store... Fast forward 30 minutes later, the Sales Associate apologised that the dress was no where to be found (LOST in TRANSIT) and the Manager was doing her best to try and locate it. This was on the Monday... and my wedding was that Saturday!!! Needless to say, after the Manager was on hold for 40+ minutes - she told me she was making calls and would "let me know, if they were able to locate that dress"! Not exactly the news you expect to hear when you were given a courtesy call about your scheduled dress fitting the day before!!! Clearly they majorly dropped the ball - and honestly, I hope this David's Bridal branch (I expect) does NOT represent the professionalism or business standard for the company!!! I luckily found another bridal store that completely took care of the situation and I was able to find an amazing dress!!! But I had to leave this review because I would hate for any other bride-to-be to find themselves in the predicament I was put in!!! I went back to the store to get a full refund that same day, but do you think anything was offered to me as a consolation for my dress being lost 5 days before my wedding? Nope !!! Brides... BEWARE of this David's Bridal... 5 days before your wedding should not be when you are being made to rush and find a dress to walk down the aisle in!! read more

David's Bridal - Bridal Near Me - Rockville, Maryland

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So obviously, I can't post any photos of me and my dresses! But I would say the service was OK. They seemed way understaffed and we're kind of upset that the system allowed people to book appointments because I think they were missing a few people that day. The girls were overall nice though. I didn't have anyone with me so they help me to try on my dresses and took some pictures and videos for me but they were running back-and-forth between different brides so it was a bit overwhelming. I didn't really have anybody walk me through the process so you know I didn't feel like I was in my bridal essence. When I tried on the dresses and they were helping me with photos videos, I felt a lot better. Overall, they were friendly, especially the last girl that I worked with. I can't remember her name, but she is very cute. Curly hair. read more

David's Bridal - Bridal Near Me - Rockville, Maryland

Sage is the G.O.A.T. (Greatest of All Time) at this David's Bridal Rockville! This review is especially dedicated to my fellow plus-size brides: David's Bridal delivers on both variety and price point. I tried on gowns ranging from $500-$2,000, and there were multiple flattering options in my size (20+). Compared to BHLDN, where plus sizes exist but most dresses are satin, clingy, and limited in style, David's offered far more range. True, it's not the "champagne-in-hand boutique" vibe, but the upside is no appointment fees and way less pressure to buy on the spot. That said, you do need to come in with a clear sense of your style and budget, since many of the stylists here are fairly inexperienced and not always confident in guiding plus-size clients. Having worked in retail myself (including at Nordstrom), I know what strong styling support can look like -- and that's exactly why Sage stood out. She was a true pro, balancing honest feedback with thoughtful styling that made the whole experience fun. She even saved the day during a store blackout when I was desperate to pick up my dress before a flight to California -- true hero status! After four visits -- walk-in scouting, a solo try-on, a confirmation appointment with Sage, and purchase day -- I found the dress. Thanks to Sage and the head seamstress, I walked away confident in my choice and deeply grateful for the support. Tips for shopping here: Ask for Sage if you can -- she's experienced, encouraging, and makes the process smooth. Weekday mornings are gold. The store is calmer and you'll have more time and space to try things on. Appointments allow 5 dresses per 1-hour session. If you're unsure, pop in as a walk-in first to scout styles, then come back for a proper fitting. If you're a plus-size bride and want both options and honesty, this is a great stop on your dress journey. read more

I needed a formal gown for my son's wedding. I met with a consultant. I chose a dress for which I paid. She then directed me into a meeting/fitting with the seamstress/alterations department. It cost a small fortune for the sizing/alterations. Be prepared. The initial cost of the dress has nothing to do with the actual cost. I hope I live long enough to have another occasion to wear it. It was about $700.00, total. Ridiculous. It wasn't even a great dress, tbh. I wish I'd had a better alternative. read more

I just want to send a big thank you to Karyn at the Rockville, Maryland store. I brought my son in to shop for a prom gown as he likes to express both his feminine and masculine side and wanted to wear a stunning gown with a tuxedo vest with tails. Karyn helped us find a gown for my son that made him feel and look amazing without making it awkward or uncomfortable. this is our second time buying him a gown at David's Bridal and both experiences have been great. I really appreciate this given the times we currently live in. ‍ read more

Big Thank you to Sage and all the staff, but Sage really helped me a bunch. I didn't know what to pick or what I wanted, she was so patient and very pleasant with helping me. I'm an older bride so I needed a lot to changes. I really appreciated all that she did . She had helped me before unbeknownst to her, I went in at another time to purchase a dress for my son's wedding. She was absolutely charming. Great job Sage, you can really see that she really loves her job.? read more

The store was okay. It has a nice selection of dresses but every dress I tried on had stains or was filthy which was a turn off. One rep helped me to find court dress and within my budget. Explained sizing and accessories but no one really assisted during the try on process so I was left by myself the entire time since I came solo. Not sure if that was because I didn't have an appointment. I found an option I liked but decided to look online to purchase since it was dirty all over. Overall the items are overpriced in my opinion and you can find similar options at other outlets for less and same quality. read more

This was one of the worst retail experiences I have ever had.The service was disorganized, unprofessional, and embarrassing. I left without a dress and will never return or recommend this store to anyone. The dresses are cheap and poor quality. read more

The service here is not good, the sales associates don't even look like they want to be there or even help you. All the dresses are filthy and I don't know why they aren't regularly cleaned, this is so unhygienic. The least they can do is be a little enthusiastic when you have to drop a few hundred bucks on cheaply made, ugly, dated bridesmaids dresses. read more

I'm getting Married !!! this was my first ever bridal fitting!!! I had no idea in a price range or a real idea of a style other than I wanted sheer sleeves on my dress. I was so nervous I scheduled the wrong type of appt for 1:30 and it was very busy I was able to come back for 4:30 and got there late I was worried I was going to be rushed by the stylist. When I came in I was told my stylist would be with me and that I needed to take pics of what I wanted to try on. the floor was not confusing or hard to navigate. There were noticeably less people than earlier in the day. My style was Rosale who was very experienced and knowledgeable she knew each dress in the store I was very impressed I didn't have to take her all around to show her which dress was where. My appt was for 60 mins and Mrs Rosale took her time and was so very patient she made me feel comfortable and gave me the assurance of a sister. David's bridal gave me the gift of a top tier bridal experience I chose an off the shoulder dress that brings tears to my eyes thinking about !! Thank you Rosale you are a blessing!! read more

David's Bridal - the 10th veil lol - Bridal Near Me - Rockville, Maryland

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I came here to try on dresses for my cousins wedding. Inside is big and they have a huge selection. Unfortunately, the dresses were all dirty and ripped in various places, which to me means they're cheap in quality. The styles seem boring and dated, and didn't make me feel sexy at all. The lady who helped us was very friendly and professional. She tried her best to search other store locations for a particular style that they were out of stock on, which I appreciated. I wasn't too thrilled on spending about $200 on a dress that I don't love and will never wear again. read more

David's Bridal Rockville you have to take responsibility for what you've done. I am so disappointed with management and staffing at this location. If I could put zero stars I would. I am going to be one of the bridesmaids at my friend's wedding in 3 weeks. She called a few weeks back stating that she had lost weight and the dress was now too loose on her, they told her that there was no problem exchanging for a smaller size. Fast forward to today she goes into the store and speaks to management and now they tell her she can't exchange it, REMINDER THAT HER WEDDING IS IN 3 WEEKS!!! David Bridal's Exchange Policy: "You can exchange items purchased at any of our U.S. or Canada locations up to 30 days after receipt of merchandise. Exchanges must be of equal or greater value. If the exchange value is greater than the original price paid, the customer will pay the difference. All returns and exchanges must be accompanied by the original receipt of purchase to be eligible." First of all, she is not altering the dress or changing it for a different one, she's just sizing down. If you are going to say one thing and then change up the policy just because you felt like it that's despicable. The manager was so nasty to and literally did not care for their clients. My friend is devastated and now has no dress for her wedding. Literally worst experience ever. NEVER BUYING FROM THIS STORE AGAIN! #JUSTICEFORTHEBRIDE read more

My friends and I went to davids bridal to try on some prom dresses. Immediately after walking into the door, we were greeted by Maxine. She had such positive energy and was so excited to help us out. She assisted us with the dresses, in the dressing area overall, and provided great detail oriented opinions on each dress for each girl. We ended up not buying a dress just to keep our options open since it was our first spot, but she was still very kind and wished us luck. Thank you Maxine!! read more

I got my bridesmaid dress in a pinch here!! They ordered it and it came within a week and a half.. as I was promised. The price was great for how fast I got it and for how it looked. I loved it. read more

Selection: 100/10 Customers service: 3/10 or 10/10 depending on the day and staff present Davids bridal has a great selection and I think very reasonable prices. They have more than just wedding dresses. This is a great place to go for any event dress, prom, wedding guest, corporate Christmas parties. I've gotten it all here. The thing I don't love is their customers service and fitting rooms. I wish their fittings rooms were set up a little better, and the quality of customers service you get really depends on the day. Some staff is wonderful and so attentive, but I've also been there where they are all standing around, and I'm the only person in the store with an appointment and no one bothers to assist me. -.- despite this I would definitely recommend you go check them out for any formal event outfit. read more

I went to David's Bridal shop on Thursday to look at dresses for my sister's wedding. I don't particularly like dress shopping because it's just not my thing. The women working there made me feel so comfortable and I ended up having so much fun! I bought the first dress I tried on! I will absolutely go back if I need another dress. read more

David's Bridal - Bridal Near Me - Rockville, Maryland

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I went to David's Bridal in Rockville yesterday with my husband for the very first time. I knew the dress that I needed for my friend's wedding but I need to figure out what size I needed. No one bother helping out, when there was actually plenty of associate there on duty..... They were all most likely gather up chatting like their in high school. Overall, I felt uncomfortable and uneasy. Service was trash and my friend actually recommend this place. I was very disappoint for the first time coming here. Plus I will not be recommending this place to any of my families or friends here. They need to do better -_-. read more

Florenzia (Flo) didn't just alter my wedding dress, she made it! I found two dresses and Flo took the skirt from one and the top from the other and made my one of a kind dress. She is extremely detail oriented and thought of everything I never would have considered to make sure my dress was perfect. She made the bustle, added the zipper and the belt and completely created my entire dress. Beyond Flo's skills, she is extremely kind and warm. It was lovely to have fitting appointments with her and I trusted her advice like that of my own mother. read more

David's Bridal - Bridal Near Me - Rockville, Maryland

Honestly? The only reason, why I go to this one is because of location. Rockville is the perfect location to have this store. I wish they had more in Montgomery county, shoot even Frederick,Md. I will take that drive. Customer service is better in Frederick from my experience. Parking is always a hassle depending on the high peak times you decide to go. I made an appointment at 1:30pm and the parking was a trouble. I came in early and the ALL the STAFF members look SAD! lol like not happy to work there AT ALL! Be prepared for that. The only smily face was Dixie! When she saw me try on a wedding dress she show true genuine expression. Not like the other staff members that seemed like "Ok, its another dress, I have seen on at least 100 women a week. (haha) I mean if you have to deal with BRIDEZILLAS 8 -10 hours a day, I would somewhat hate my job too, but at the end of the day? You knew what you signed up for when you applied for the job. PERK UP LADIES! I have been a bridesmaid TWICE! And the brides choose this location to get a dress. UGH! Now, I am the bride and I have to deal with the foolery here at this location. I could go elsewhere, but aye! Davids is AFFORDABLE!! lol I'm not trying to spend THOUSANDS of DOLLARS for 1 night. (Realistic) The selection of dresses? Were ok. They don't have every dress in every size to try on, so don't expect that. Last thing before I end this review. Management needs to setup a CUSTOMER SERVICE TRAINING 101 MEET ASAP! If someone else opens up another Bridal store in Moco? YA'LL DONE! lol read more

Unfortunately I had a very poor customer service experience at this David's Bridal. We were a couple min late, which was totally our fault, so I asked the check in woman if we had a hard stop and she told me no, it was ok and women go over a little. Great. It was our fault for being a little late, but I was told not to worry. A stylist in the back was also telling a MIB that this was a very slow day, while I was waiting to get started. From the start it was not good. The stylist Kierra rushed me between dresses. She had me facing a mirror far away and then she would stand in front of me. When i turned so I could see myself in mirror, she was upset that i messed up how she had placed the dress. When I asked to remove my bra since it was making it hard to visualize, she huffed because she had to unclip me and then clip me back in. When she was passing me the next dress, I got an eye roll when I asked her to close the door slightly since I was completely nude from the waist up. I felt like it was a speed race to get me in and out. She told me i had 10 min left and when I inquired about trying on a dress that looked nice on another lovely bride, she responded "I don't even know what that dress is." I'm fairly certain she didn't bring me that dress, but she brought me one and whipped me in and out of it. There were two other brides there with stylists who were trying on dresses before I started and who were still trying on dresses when she told me my time was up. My stylist was walking around without a client as we perused the store after my appt. Unfortunately, it was a really disappointing day. The other brides looked like they were having a lovely time with their stylists. I just wish I had the same experience. read more

run away. mob here. I had called asking if they had dresses with jackets and petites. the salesperson told me yes! LIERS. tell callers the truth please. it's so hard to park there. the worst parking lot ever. what a freaking dump! I went by myself a few weeks ago. the sales help is nonexistent. I'm can't zip up a dress myself and unzip. I had to wait till sales person got off the phone to unzip me. she did bring me the dress in another size which I was surprised. the dresses here run a size small. I try the dress on and it's huge. instead of a size 6 it was 14. CAN THE SALESPERSON READ A TAG. I tried on 3 dresses and was in there over 50 min to get zipped and unzipped it should have been 15 min. a customer helped me zip up too. The prices are very cheap. BUT YOU GET WHAT YOU PAY FOR. some dresses are very pretty but poorly made with no lining or slip. The sake rack is not returnable. plus, they only do 24 hr holds. no suggestions or help for my body type. I read they were helpful. same level as shopping at a Ross store next door. I was only customer in there the saleslady was on the phone. read more

I stopped in David'd Bridal in Rockville MD on Sunday (7/14/24) to look at bridesmaid dresses. Dee was outstanding! She was knowledgeable, helpful, and honest. Dee thoroughly knew the dresses and fabrics, and made helpful recommendations about the best fabrics for the body type of my bridesmaids. Since my bridesmaids' sizes and body types vary considerably, Dee's expert knowledge and recommendations were incredibly valuable. Thanks to Dee, I was able to select dresses for my matron and maid of honor, and dresses for my bridesmaids, as well as buy two dresses in store for them to try, and placed and order for other dresses. I went to the Springfiled VA David's Bridal on 6/11 and had a bad experience with the stylist there who was inattentive and unhelpful. I almost didn't give David's Bridal another chance, but I'm glad I did. Dee made my customer experience positive and productive. read more

Went there today to get a mother of the groom dress for my MIL. Angel was fabulous. She listened to what my mother in law want and took the understanding of what the bride wanted as well. She picked great pieces and and answered any questions we had. read more

The nastiest customer service ever. Upon our arrival they asked in a very nasty way if we have an appointment and we said no we don't. We said we are going to just browse. As I was browsing, the representative walked towards me and said in a nasty tone " these are all the same dresses in a different size". So we left the store not even two minutes after we arrived there. We drove one hour to get there and we got so upset and disappointed. I guess these people's intentions is to push the customers away instead of attracting customers. read more

I could not have had a better experience with my wedding dress! I actually always knew what dress I wanted and had eyed one on the DB website for about 1-2 years prior to actually getting engaged (yes, I'm one of those women lol) and was so glad to see they had it in store for me to try on. I can't remember the stylist/consultant at the time since this was December 2018, but she was so nice and really insightful about all the dresses. She would have made any bride to be feel beautiful and confident. I did my alterations (just shortening the length)/bustling appointment around February 2020 and the dress was ready right when COVID lockdowns hit, unfortunately. My seamstress, Birdie, got to know me by name any time I called and she knew exactly which dress was mine. They did a wonderful job with the bustle points and the dress was just gorgeous. Because they had to just send the dress to me once it was ready, they didn't get a chance to steam it. I went back in August 2021 to get the bustling demo with my mom and she offered to steam it since they hadn't back in 2020. It was gorgeous and absolutely perfect for the big day! read more

0/10 if im being honest... la actitud de la señora con pelo corto y lentes deveras apesta went in with my mother (mainly spanish speaking) for her upcoming wedding. upon requesting a spanish speaking assistant, i was met with a snarky comment about how i speak english and can translate for my mother... NOT MY JOB! ... two of the other ladies at the desk even offered to grab someone for us which was immediately shut down by ms.ma'am practically laughing at the fact that my mother can speak for herself. while going over the schedule for an appointment a third lady approached and even offered us to be taken in today but again, ms.girl stated the schedule was booked. as a customer service worker myself i understand a booked schedule and being short staffed - however the snarky remarks and attitude towards a client is never be acceptable decided to schedule for the Springfield location and off the bat they were LOADS more welcoming and accommodating read more

I had no idea what to expect and was stressed and overwhelmed when I arrived. But Deena (I hope that's how I spell it) and Eni came to my rescue. Deena grabbed the dresses I had found online and then also brought dresses she thought would fit me well. Eni helped to snatch them up to make them look amazing and to give a true vision of what they would look like post alterations. They were so attentive, helpful and encouraging it was an amazing experience. While there was a limit on time and dresses they kept bringing additional dresses to try and I never felt rushed. I felt I could take the time needed. I had another dress shop appt and had the complete opposite experience which was cold and was constantly told the dress could be altered to accommodate making it look right at the store. So my family and I went right back to David's Bridal, found Deena and Eni and tried the dream dresses we found earlier (which Deena suggested mind you) and quickly was able to say "yes to a dress". A lot can be said about the experience and how you are treated during such a stressful moment and both Deena and Eni made an amazing team and helped to make it an amazing and emotional experience I will remember forever. Thank you ladies! read more

I was very happy with the experience at this location in Rockville, MD. (I went to the one in Springfield, VA because it is closer to where I live and I was not impressed by their service). So Rockville location is the one to go to! Justin was knowledgeable and helped me find my dress after trying a lot of them. Bianca was extremely helpful as well as Dixie. They are both sweet and very patient. Florencia was my seamstress and I love her attention to detail and her guidance about what and how to wear things. My dress was very simple, but by adding a few little details, I was able to wear the most beautiful wedding dress! Thank you all for helping making my day special!! This dress is Galina Swiss Dot Tulle Empire Waist. I added the sleeves and a Vera Wang flower sash. read more

David's Bridal - Bridal Near Me - Rockville, Maryland

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We came here with my best friend (The bride-to-be) and the rest of us bridesmaids on 7/28/2018. We had an AMAZING experience with Dixie. She was super sweet to all of us, and EXTREMELY patient. She advised us to pick dresses that were a size up from our normally dress sizes, so we picked a few dress varieties, and sizes- only because some dresses definitely need to be picked out in a size up, and then maybe taken in. We spent about an hour in, and anytime we needed her to help, she was there. They have a beautiful selection of bridesmaids dresses, and wedding dresses, and I highly suggest all brides and bridesmaids to ask about discounts for when the bride-to-be buys her dress, what kind of discounts can be made for the bridesmaids dresses! Great experience here. read more

I went here this afternoon to find a bridesmaids press and I was not disappointed! It was extremely busy but the employees were still helpful and grabbed different sizes for me and such. I eventually picked a dress I liked and ordered it in the color I needed. I've been to several stores and I never got the level of service I did at David's Bridal. Thanks to the staff for treating me like a priority even though they were busy! I will say parking is so crazy! So get there a bit before your appointment time so you can find a space. read more

Worst experience for a bride. Someone at the desk named bee or vee had a disgusting nasty attitude since the start and was trying to go back and forth with me. Absolutely unprofessional. I spoke to the manager and she did not say much while next to vee or bee. And that employee actually was rolling her eyes while I was directing myself at her and her saying shhhhhh. They both just laughed when I walked away. DO NOT WASTE YOUR MONEY AT THIS LOCATION!! Not worth it. read more

The selection of dresses was broad & had a lot of nice accessories. Jennifer was very friendly, honest, & helpful for our bride. She was patient. She was kind & quick on the draw. We appreciate her professionalism & candidness. read more

My daughter found the dress she loved, great price etc...they told her they had it and she rung the bell to say yes to the dress...5 minutes later - oops we don't actually have it but you can order the next size and have it altered! And pay? Or take the floor sample - thanks. Talk about bait and switch and a total let down to the bride! They had to have known before they let her say yes! Our sales person had no style or knowledge and no people skills! Awful experience for my daughter - we were so looking forward to it! It's also a crowded shared room where all brides are trying on and looking together- so that is totally distracting! The whole thing was a clusterf*ck! read more

I was looking for a prom dress for my daughter. We were helped by Matena. She was friendly and was an amazing consultant. My daughter's style bounces all over the place but Matena was able to pull some dresses off the rack that we had over looked that really appealed to my daughter's style. Matena had great taste and really went above and beyond to help us find the right dress for us! read more

I especially again want to say that Ms. Mardea provided exceptional outstanding excellent quality customer service. I had an extraordinary experience and would highly recommend David's Bridal in Rockville, Maryland. Kind Regards, Dr. P. Cole read more

Such a great experience from saying yes to the dress to the alterations process. Dixie was so helpful and accommodating - helped me to re-order my dress three times to find the perfect dress size with no issues at all! Ask for Florencia for alterations, she was absolutely AMAZING and I cannot say enough good things about her. My dress fit beautifully and I felt like a princess on the wedding day. She even updated my moms wedding veil for me to wear and it couldn't have been more perfect. read more

David's Bridal - Bridal Near Me - Rockville, Maryland

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We had a fantastic experience here. Our assistant was amazing. Personable, professional and helpful in every way. WE got an amazing price on a beautiful dress that my daughter loves. She admittedly did not think that her dress would have come from a big store like this, but more from a small upscale boutique. David's took care and got it done. Highly recommended. read more

David's Bridal - Found the one! - Bridal Near Me - Rockville, Maryland

Was not a fan of the blatant lie the associates told me. They are solely about their in store commission and nothing else. Absolutely no care in the world for customer service. My experience: I want in the store to try on the different styles the bride allowed us to choose from. I was stuck in between two different dresses. The associate told me that my first choice would not available in store for another 12weeks past the wedding date. While she looked through her database, I looked on DavidsBridal.com. This same dress could be shipped to my house within the week. Dress #2, could be ordered in store and sent to me in 5wks. The associate kept  saying, "it safer just to order it from us here. We're not sure what warehouse the online store pulls from. So if you buy it online, they could cancel your order tomorrow, then you'll be even more delayed getting your dress." I caved, bought in store. THEN was told anything bought I store is FINAL SALE. What a rip off! I also really wanted to try my luck, so I placed the online order as well. Guess what arrive within the week If I'm asked to be in another wedding that uses dresses from this place, I'm bowing out. Not a fan at all. 2 stars for the warm greeting. read more

David's Bridal - Bridal Near Me - Rockville, Maryland