I brought my truck to Crash Champions for repairs after I was rear ended. Some time later I noticed…read morethe led light bar from the back of my truck was missing. It was present when I brought my vehicle in for repairs and as far as I could tell was not damaged in the crash. I reached out to Crash Champions for an explanation and they initially claimed it needed a wire repaired on it, now they are claiming it was never removed. I'm not sure if someone there stole it or if they just can't keep track of the parts of peoples vehicles, but I would not suggest Crash Campions for vehicle repairs.

After my wreck where a truck just sheared clean off the front of my Toyota, from the radiator to…read morethe bumper gone, one headlight nonexistent and the other hanging from a wire, illuminating the sky in the next lane. Sheriff on scene stated obvious, "That's not legal to drive at night", then asked if the vehicle was drivable, said I think so, he said better hurry, it's getting dusk. So I did. My ins. Claims agent informed me of the rider on my policy for a rental when car not drivable and/or in shop, picked up rental as instructed, given a list of shops to pick from, Crash Champions being their top suggested one, they hooked me up with Crash Crash Champions, this was a Thursday, they weren't going to be able to get me in until next Thursday, I said geez that's awhile, well honey, she said, there was a lotta ice this week causing a lotta wrecks. I sad I guess if that's the earliest, ok, so it was set for 3pm that afternoon, she then asked where will they be sending the tow truck? I let her know since that was in broad daylight I would be able to drop it off and have another person pick me up from there. Said ok, got of phone with me, obviously didn't really LISTEN to me, only heard I wouldn't be paying for one of the services they offered, and contacted my insurance agency and informed them my car was drivable! Next thing I know another ins cust serv rep. Is calling me telling me Crash Champions advised them the car was drivable and my rental was cxlled and I needed to return it immediately! Now this obviously all got straightened out, as there were PICTURES taken of vehicle, that I, having worked in the insurance field many years ago know they all had access to on one of their screens in front of them, all they had to do was look at them to see that there was no way to legally drive anytime headlights would be needed. Claims agent after straightening out the false rental cxl then contacted same lady who set my appt. And suddenly they could get me in on Monday! I said they shouldn't have made a statement about my car without seeing it, and mentioned my friends a lawyer, suddenly they weren't comfortable working with me, I was 100% ok with that as the feeling was frankly mutual, so was directed to Gerber's Auto body and they said it was a complete total. Because the front was sheared off, and I guess building it back so it can have headlights was cost prohibited. Crash Champions want to gobble up ALL the insurance money they can with their agreement to work with State Farm, when they are denied something, they will report YOU as if you are the claims fraud! I find their retributive action towards me, and inability to make my business a priority until they were called out for being wrong, suspect. These things lead me to question the honesty of their dealings with insurance claims, I'm sure their relationship with State farm is lucrative, I'm hoping in future they will be watched a little closer for services they get paid for in this arrangement and their customer service complaints taken seriously by the insurance commissioner of Ohio.

Mike and Beth are excellent fair price solid repair on 2019 Ram today! I will be back for My…read morerepairs in the future thank you

Decker went above and beyond what I initially brought my car in for. All while giving me a very…read morefair price. I hope my exhaust doesn't have issues in the future, but if It does, I won't hesitate to bring it back here!

If ever a business deserved a 5-star rating, it's this one! I had a nail in my tire and it went…read moreflat. I didn't realize it, and drove on it just a mile or so before getting to a place I could put air in it. The next morning, I was trying to find a place that could come tow it or put air in so I could drive it to be fixed, since that service was covered by our insurance. I called McCall's, and the call was sent to voicemail. While I was talking with my brother about the tire over the phone, I got a call back from Bill McCall. I returned the call, and he said they could come put air in it. When Jeff arrived less than 15 minutes later, he surprised me by saying HE would take the car to the shop, leave his truck at my house, and then bring my car back when they were finished. I thought that was pretty awesome, but they topped themselves by bringing it back and saying "no charge"!They also turned the tire around, because it had a noticeable mark on the tire from where I drove it flat. I was blown away!! Where on earth do you get that kind of service these days? So glad I went with a local company. They've been in the same spot for so long, they have to be doing things right or the business wouldn't have lasted. I've already told a few people about the experience, and everyone has said they were impressed and would not hesitate to go there for service in the future. THANK YOU, McCall's Auto Service! See you next time I need service.

The most honest people you will ever meet. I've been trusting them with my vehicles for years!! I…read morehad my Jeep at the dealership to fix a warranty issue and they told me I needed front and back brakes for $783. I told them not to do it and I took it to Mcalls. They took all the tires off and called me back to look at them and said they looked brand new and I didn't need them. They put it back together and said no charge. They are amazing!!

First of all I'm the type of customer who ONLY has work done at authorized dealerships. I…read morecontacted my usual dealership for repairs to find out they wanted to send me elsewhere to get exhaust work done. I was skeptical at first but I went to DNR (dealership recommended), not only were they able to get the custom repair done in the same day but they noticed my transmission bearings leaking (they physically showed me), got the parts in and repaired it on the spot. No Mazda dealership would of done that in the same day! I have since went back to DNR for tune up upgrades including turbo inlet upgrades, blow off kit, and short ram cold air. They have a break room with kid toys for my 3 year old daughter to play with along with a HDTV and free WiFi to aid with the wait. I got dealership quality service at half the price! Very fair on pricing and they can get you in quick. I'm very pleased with their service and will no longer get work done anywhere else.

Highway robbery!!!…read more They did a good job with the tow service and were quick to the scene! They even let us remove the brokers freight from our truck before it was impounded. But at what cost? Their customer service was terrible! We waited days for responses from their team! They charged us roughly $25,000 for a roll over tow and a clean up. It felt as if we were being purposely price gouged to an extreme to force us to use our insurance. Their lack of communication was unacceptable along with their poor customer service. I'd never recommend this company to anybody! The owner Micheal also wasn't happy by my word of choice in an email by saying "per usual" referring to their lack of communication and decided to add $7,000 to our bill as "storage fees" that he previously agreed to not charge us. He also wouldn't release the truck unless we zelled them the difference between what the insurance covered and what was left over ($5,000). He would not let us use a credit card because he was scared we would dispute the charge. That alone says a lot about the type of company Micheal runs. "I will not risk a charge back" , these are his words. I've been in the trucking industry for over 5 years and have never been forced to pay a bill via Zelle or my truck wouldn't be released. On a side note, Jenn at the front desk is a pleasure to deal with as are most of his employees.

I got a flat tire on the side of the highway (first time in my life). I needed a flatbed tow as I…read morewas driving an EV, and so my options were limited. After a bit of digging, I was referred to World Truck. They arrived timely, and got me to the Firestone dealer just before close. The charge was very reasonable, and the driver was competent.

Needed help removing a back rear latch for my 4Runner that rusted out. Bolts kept spinning and…read morecouldn't remove. Stopped at Andy's unannounced, Joe came out and helped on the spot. Can't recommended this shop enough. Class operation.

BEWARE. If I could give this shop a 0 I would. I dropped off a vehicle to get repaired and they did…read morenot complete repairs even though I paid. Along paying and not having my vehicle correctly repairs they damaged my vehicle in multiple spots. The owner then admitted they damaged it and also said he will not fix the damage. If you or anyone you know are thinking about having repairs done here I would highly recommend looking elsewhere.

I brought my 2012 VW Routan to ST Foreign and Domestic Automotive when it started acting up. Needed…read morecoil packs replaced, and they got it done fast. My van runs great now, no issues. The owner was kind, didn't overcharge, and made sure I was good. As a Black woman on a tight budget, I really appreciated the fair price and solid work. The shop's legit, and I'd go back. Highly recommend if you need your car fixed right.

Everything went well. They had me in and out and fixed my Toyota pickup truck. Friendly and…read moreknowledgeable staff. Thank you Mike.

This place treated me very well. I've taken all my trucks here for routine service. They did the…read moresame work which the dealer recommended (but for way less money). Def would recommend to a friend.

Customer service - great, honesty- great, price - great! My Acadia shifts much better. Would…read morehighly recommend.