I have a 22 year old Honda lawnmower that was sorely in need of attention. No longer the one pull…read morestart darling it had been for years. And for some reason, it kept blowing the air cleaner cover off. I called Mr. Raine and described my issues. He assured me he could fix it. I hopped in my truck and drove up to his home shop in Leander. He greeted me right away and told me you can pick it up later today. Sure enough, he was true to his word. When I arrived, he described what he did to the lawnmower. Replacing the carburetor, sharpening the blades, draining the fuel tank. An overall check up. I cut my grass yesterday. With absolutely no issues. He did recommend that I replace the blade. And of course Amazon had something delivered the next day. Honda makes such a great product and it's rare in this day and age when something can actually be repaired. Mr. Raine is a solid, stand-up guy. True to his word. And he even gave me a guarantee/warranty till the end of the year. Said if anything comes up, just bring it back and we'll get you fixed up. I had previously tried a neighborhood lawn mower repair shop. It was money down the drain. If you have any issues with your lawnmower. Give Mr. Raine a call. He will get you set up. With a smile and a generous, genuine attitude. He's a solid dude.

He wouldn't honor my warranty after a few months and lied about telling me not to use regular gas…read moreand said I voided it. The warranty said nothing about that and he didn't tell me that anyways. I drove all the way out to Leander before he told me he wouldn't honor it and at that point was stuck paying a ton.

He was great! He came twice. Third time he solved the issue via text. He was able to identify the…read moreissues immediately.

Hangs up right away. Right before I inquired he yelled goodbye and hung up. This is not the shop…read morefor you.

They wanted a $100 deposit for a tune up on a Stihl trimmer and would only give $20 back if I…read moredenied their estimate starting at $145 minimum. I chose to go elsewhere since a new trimmer is $249

Well now I know why they have such a bad review here. I have gotten work from them before and I…read moreguess I got to give them credit for fixing an item but you are only as good as your experiences and so my second time here to come and pick up an item, I waited 10 minutes until I just walked out. I walked in to pick up an item that they called me and told me it is ready. I walk in and a guy had just jumped out of his truck right before me so unfortunately he gets to be first, the guy at the counter says I'll be with you while he's working with someone else, because of smartphones yes I can let the 8 minutes, the 9 minutes past and then I look down and realize I am at 10 minutes plus. Now they didn't say anything to me during that time, like hey another minute. So I left and I will come back and pick up my chainsaw but this is ridiculous. Here's what you got to do when it comes to customer service if you guys really care about your Google and your Yelp review rating, if the customer you are helping has taken 10 minutes and you think that it is going to take longer, address me and find out what it is that I need perhaps mine will take 30 seconds, take the $18 that I owe you, give me my chainsaw and get me out of there. Focusing in on just the one customer in front of you allows this review, allows my situation to happen. I did hear other people in the back and the guy at front at a minimum should have called for help. I've worked across different industries and customer service has been included in that I can tell you if you told a customer who saw me waiting for 10 minutes behind them, give me a couple seconds to get this guy out of here and then we will finish with you especially since it looks like yours may take another 10 or 15 minutes. That did not happen, no I don't want to talk to a manager you guys don't have to try to reach out to me after the fact, you already know that your Yelp rating is a one star I'm pretty sure you should work to improve that and this kind of thing would not happen.

I dropped off my mower Saturday morning and he had it back to me in two hours running great. I had…read morenot started it in three years. Prices are reasonable. Great help. Better than buying a new one

I dropped off around lunh one day and got a call a few hours the mower was ready for pick.read more

I had to get on the waiting list as he's very busy. Once he got here, he was quick to diagnose the…read moreproblem and get it resolved and fixed promptly. He had everything on hand that he needed. He got my riding lawnmower to start and put on a new switch and also a new deck belt. I'm so happy I called him. I won't use anyone else from now on.

He fixed our old Honda mower, which are no longer available in gas mowers. He is scheduled out many…read moreweeks, but came back quickly to make an adjustment to the repair

We needed our lawn mower repaired and found this local vendor close by. My husband delivered the…read moremower and was given about a 3 day turnaround but Sony had it ready to go in two. The work done has it back to working like new.

Sony was great! He knew exactly what our lawnmower needed. Quick turnaround…read more Highly recommend him.

Two lumberjacks were cutting wood. One of them shouted at the other over the noise of the chainsaw,…read more"What was the name of that tree ring dating app you were using?" The other replied, "Tiiiiimmmber!" I was looking for a great place to have my chainsaw lawn mower and generator service now that I live in town and I found my place. I have gone to other places recently and they have told me that it would take them three weeks just to look at my items I called here and was seen the same day. I had to get my chainsaw serviced because the chain slipped off and I even was missing a bolt when I brought it in. They went and got me a bolt and fixed my chain for me and now I am back in action. It looks like you can bring everything here except for automobiles and that is a wide range. I know that you will get good service as I did and now you and I get to enjoy a great repair shop together.

Super quick service at a reasonable price. Easy and convenient to get to off of 183 in Leander.read more

Came and picked lawn mower up, which was awesome. Women who helped me was very courteous and…read morehelpful. Called with an update , wanted ok for more work ( gave me an option)

This is one of the best small Engine Repair shops that I know of. They are very honest and do…read moreexcellent work. They are not into overcharging you for fixing your lawnmowers. I would definitely recommend this business to everyone looking to have their lawnmower serviced.

Just met Roger today. What a good find. He helped me with advice on keeping mowers in good…read morerunning condition with basic preventative maintenance. Thanks Roger for the great help. Todd.

Roger is great. Fair prices, Usually prompt responses (I find it best to call and leave a message),…read moreand unlike the "name" places, there's no interminable wait to get a mower repaired.

Amazing follow through and work. Troubleshooted vs guessing, worked to narrow down the problem and…read morefixed

Took 2 months to get mower back, and then returned it running rough and didn't sharpen blade as…read morepromised.