I needed to make a last-minute trip to Kansas City and my husband didn't want to worry about me…read moreusing Uber or Lyft or some other service to get to my destination as I had a 9 pm arrival. My husband found this service, was able to easily schedule a pick up and Julie was right outside the exit from the terminal with a very visible sign that was easy to locate. She assisted with all the luggage; had the car cool with very chilly water inside and was a pleasant conversationalist on the forty minute ride to my destination. Thank you so much for your service. We will definitely keep this in mind for future trips to KC.

My first time in MO and I give Ben's Service a 5 star rating, 10 for sure. On time and very…read moreprofessional I will contact them again if in the Kansas City area.

Fantastic service. Reliable, clear communication throughout the entire process. David and Tom…read morewe're both professional and personable. Our flights were changed, bags lost, but they were still there right when we landed. Smoothest part of our entire trip.

This is long overdue but during the holidays last year David picked up and drove my always late,…read moremissing her flight daughter early to MCI where she arrived on time!! Yay!! Great and reliable and safe service!! Thanks guys! I'll be calling again soon!!

Timely. Good service. They are on top of changes in your flight schedule. These guys are…read moregood--there are some others who will leave you hanging. These guys are highly recommended

We have used 5 Guys Transportation twice now for transportation to and from the airport. We have…read morealways been happy with the service. The drivers arrive early, have a clean van, and are always very pleasant to chat with. They help us load and unload our luggage. The company is very communicative. This definitely beats parking in the airport lot and riding the airport shuttle over, especially for a 5:30 am flight!

If I pay $100 ($20 of which was prepaid tip) for a one way trip from the airport which was booked…read moreas an execucar I expect to be picked up in an execucar. Not an old ztrip minivan that was dirty inside and out. My flight didn't get in until 3am. The driver was on time and nice but very unprofessional appearance. Communication with dispatch about delays was not good. I didn't know if I would have a ride until I landed.

Do not use this service or Execucar that they are affiliated with. We booked our trip to and from…read morethe airport so we could relax for vacation and not be worried about parking or asking friends for a ride. Booked it over a week in advance. They never showed. Our pickup was scheduled at 4:05 in the morning and no one came at all. No call. No text. Nothing. We called the customer service number and they connected me to three different people over 20 minutes. The final person simply said, "we can have someone there in maybe 20 minutes." And we were already 30 minutes past pickup time. We drove ourselves. After three days I got an email saying they would refund my money. No apology or even an attempt at an explanation. Don't use them. It's not worth the stress.

We recently used Roundabout for Transportation to and from the airport. There were 6 of us with…read moretons and tons of suitcases. They did a tremendous job in every aspect coming and going from the airport! I very strongly recommend them to anybody who needs help with transportation!

Mark and his crew are very professional, from the first phone call to the final drop-off! I would…read morerecommend Roundabout to anyone needing to go to the airport, get to a Dr appointment, or anywhere you don't want to drive.

Carlos is wonderful, not only did he pick my 84 yr old dad up and get him to the airport on time he…read morepicked him on the return flight in a snow storm. Drive him home which is an hour away and got him safely in the house. He will forever be our go to driver for now on!!

Carlos and his team has been my "ride" to the airport for the last 8 years, when I get home from a…read morelong trip no matter what time of day or night, their caring friendly faces are ALWAYS there for me. If you need to work with a transportation company who is 100% reliable, locally owned and always with a smile, make sure to call Carlos!

I called a day in advance to arrange transportation downtown for New Year's Eve for a friend and…read moremyself. A couple hours before we were supposed to be picked up, I called to inquire about the cost and changed the time by 15 minutes. They called and left a message with the estimated amount, the time and said if there were any other changes, to call back. At the time we were to be picked up, I noticed several calls from a different number as well as a voicemail message which was from the cab driver. Since I had not answered my phone 30 minutes ahead of time, the driver decided not to show up. When I called both the cab company and the driver, neither one picked up. We were left without a ride. No one ever said we would need to field a call from the driver or he wouldn't show up. Very unprofessional that I called twice to verify that our ride was lined up, also received a confirmation voicemail that evening and were left high and dry. This cab company is anything BUT reliable. Find another ride!

From the owner: KC TAXI we are known for reliable airport service. City Wide Service. Anywhere in Kansas City, From…read moreKCI to anywhere we can help you from here to there. Johnson County to North of the River. Westport to the West Bottoms. KC TAXI always provides fast, reliable taxi service all over the Metropolitan Kansas City area. Call 816-916-4291 Now For 24-Hour Cab Service.

Updated review: Sunrise Shuttle has now been purchased by a…read morebig conglomerate. Service still good and prompt. Driver was great BUT, had an online quote of $85 for a ride to the airport. Called and set up a reservation. My fault that I didn't confirm price when I did so. Was charged $111 on my credit card. Will not be using again

So happy to finally find a great shuttle service in KC. Our drivers, Beth…read moreand Bill were superb! Traveling can be stressful, but Sunrise made it a dream! What a delight knowing we have found real worry-free airport transportation! The shuttles are tidy and comfy, the drivers courteous and friendly - quite the departure from the popular ride-hailing services! Sunrise provides a true customer-focused experience from start to finish.

Fantastic driver. Friendly and courteous. Will use this transportation service again.read more

AWFUL AWFUL AWFUL!!!!! TWICE I waited for an hour, when I was told 20 minutes. Dispatch is awful…read moreand hard to understand. They act like they don't care. I tried four times to speak with management but never did get through. NO MORE 1010 FOR ME!! I will, however, give you plenty of free advertisement.