I used to have Farmers Insurance for my homeowners policy but I also needed to have California Fair…read morePlan for fire protection. The cost for both policies in 2025 was $1700. The premium they wanted for both in 2026 went up to $4600. A friend referred me to American Diversified Insurance and I was able to get a complete policy for $1907. Jessica Layfield was the agent getting me the policy and I would highly recommend using her for all your needs. I also switched my auto policy and saved $300 a year. Jessica is very thorough and a pleasure to meet and work with.

Valerie is helpful and provides complete explanations of our options and policies. It's also nice…read moreto know I can stop in the office, or make an appointment, if I want to see my agent in person. So much better than on-line only!

Best insurance agent ever! Everyone in the office is great all the time & Mykell in claims was so…read morefriendly & knowledgeable! 100% recommend State Farm whether you have 1 car or a fleet!

Great service, thanks! Kyle and his team are tops. They…read morehandle my insurance and are always there to help with questions when I need them. Gold star goes to Christina! She is friendly, knowledgeable, an expert in follow-up and more importantly, follow-through. Thank you Christina!

We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom…read moreRanch, and the experience was phenomenal. Steve's speed is truly remarkable...he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other 'embedded' builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.

Carlson did a great job. I told them what I was looking for. They shopped around and got me what I…read moreneeded. They were very responsive, knowledge, and polite. I'm liking their service so far.

We have been with Folsom Insurance Center folks since 2003. They (Jim, Terri, and Tina) genuinely…read morecare about what we need/want and help us explore options whenever we check with them. One time, we were looking for a specialized policy they did not handle. Jim did a lot of searching to give us several possible companies to contact. Over the years, we have been contacted by companies offering attractive quotes. We found ourselves staying with the same company, primarily because we like to have these agents taking care of us and options they offer are competitive.

After 26 years with Folsom Insurance Center as our insurance broker, I am extremely disappointed in…read morethe complete lack of communication and service. Our homeowners insurance policy with Mercury lapsed, and we were never notified--neither by our broker nor by the insurance company. We only discovered the issue a full year later when our mortgage company contacted us. Being left uninsured without any notice is unacceptable and could have had serious financial consequences. After decades of loyalty, I expected at the very least basic communication and oversight. Unfortunately, this experience has completely eroded our trust. I would strongly advise others to closely monitor their own policies if working with this broker, as we received no support or notification when it mattered most.

George Munoz. George, where did you move to? I…read moreneed your new phone number and address. You use to be in Folsom. Thank you. Rudy Lora... readyrudy@hotmail.com

George Muñoz is one of the best at what he does, he is honest, knowledgeable, and informative as to…read morewhich options may be the best for you. For someone like me being young and wanting to purchase life insurance, George made an outline for me that was quick and easy to follow not to mention convincingly affordable. Even if it's not life insurance that you want, George is there rain or shine with any information you want or need within a vast industry. I recommend Mr. Muñoz for anyone looking to buy any type of insurance. I just happen to use him only for Life Insurance now, but once I get a little more experience I'll absolutely use him for auto and home insurance in the future.

I was finally able to get in touch with an actual live person at Gains ins. I was able to ask my…read morequestions and received courteous response although I could not get a new quote as I was told my renewal date was too far out for an accurate quote. I'm not giving a 4 or 5 stars yet since I will need to wait and see if they do reach out to me closer to my renewal date as they said they would. Haley was very nice and for this call, good customer service. The biggest problem at this business appears being able to get to talk to a live agent. I would hope this isn't also indicative of service in time of emergency. Keeping my fingers crossed.

I recently moved to the region and needed to get some car and home insurance. I found Gaines…read moreInsurance on Yelp and have extremely pleased with the results. One morning I woke up and my car was stolen from our driveway. I immediately called Haley and she guided me on the proper process. Since my insurance card was in the car, I didn't know where else to turn. She got us all the info we needed and it was a huge relief. And fortunately we got the car back! Call team Gaines for your insurance needs, you will not be disappointed.

My go to store!! I love going there for my DMV! The staff is knowledgeable and friendly!read more

Im a AAA Member and I waited over an hour and still haven't got my name called. So I left. Renewal…read moreshouldn't take this long at AAA. Been to other AAA in the U.S. take less then 10 minutes. Over an hour? Mind as well go to the DMV

Please note there are places that do business with there customers and the consumer are happy…read more However, look and find these people are the real deal, the best when it comes to taking care of the customer and being like it would be your own Family member that was in an accident. In the interim, Dan, Michelle, tong and Stacy and all staff must be recognized for there terrific tranquility work! Best yours, Matt & Kristen

My family and I have had insurance with this agency for over 15 years. Dan and his team are…read moreamazing! Michelle and the girls in the office have always been very thorough and extremely professional. They are always very prompt when we are in need of changes or new services. Dan has always been so kind sending out thank you cards and get well cards throughout the years. I highly recommend this office to anyone who wants first class service!

My wife and I have three life insurance policies through Arrow Pacific; our first circa 2012. I'm…read morecertain they earned a pittance from those transactions, yet Myron and Selina continue to respond with speed and empathy. And I've never hesitated to call Myron for his opinion and advice concerning real estate or business investments. We're grateful to have them as a trusted partner.

Myron and Selena, and the rest, provide awesome support! They back up their customers 100%! I've…read morebeen with them a decade , at least!