Only transmission shop that would talk to me about my 2011 jeep wrangler manual transmission. They…read moredid a great job in a timely manner. They practiced good communication during the process with parts that were delayed due to the Christmas season. I will be returning with any transmission issues I have and would highly recommend. Honest, respectful, and good communication.... Best experience I've had with a shop. I have had many engine swaps, rebuilds and transmission replacements over the last 20 years as I've taken keeping up as a hobby. I've had my rounds a few shops. This one is getting my business every time.

I had my Ford Ranger automatic transmission rebuilt at Valley Transmission approximately 25K miles…read moreago and have now experienced multiple parts failures the most recent being the input speed sensor (the manual lever position sensor failed right after the rebuild was completed). I was informed by an employee at Valley Transmission that they had used Chinese parts to do the rebuild. For $3400 dollars I was expecting OEM parts so this came as a total surprise to me. As far as I can tell the work done by the Valley Transmission mechanic was solid but the Chinese parts used in the rebuild are of inferior manufacture and the warranty is expired so I am now left $3400 poorer with a nonfunctional vehicle. RESPONSE TO VALLEY TRANSMISSIONS RESPONSE: Sheryl, It doesn't matter where they were purchased from. I was informed by a Valley Transmission employee that they were Chinese manufactured parts. With multiple failures (one right after the rebuild) the parts used in the rebuild are clearly of inferior manufacture.

Travis is a great guy, and fix my rams transmission, great communication, and value their businessread more

Garage. The business, owner and his wife are pieces of s..t. Ghosted me on the wrong torque…read moreconverter that came with my th350 rebuild. Ended up with a 700r4 converter. And just to make it worse I just took the pan off to install the new one and found out (Shane) the owner never rebuilt my transmission. There was still old trans fluid in it. Silicone gasket pieces all over the place and it was still dirty from when I gave it to him. It's never been ran cause my build is still on going. Then come to find out from multiple shops that drugs are a big part of (Shanes) life. His wife is so rude and runs her mouth on the phone. She should let her top and bottom lip come together and shut the f$#k up

Steve and Cheryl run a no nonsense shop they will let you know everything that will need to be done…read moreto your transmission and if its worth it or not they are fair and honest always. I have been going to them to get transmissions serviced, rebuilt and repaired for over 20 years on a variety of vehicles I have owned throught the years. I have never had any problems with Custom Transmision they do outstanding work. I recommend this shop for any Domestic vehicles. Doris K. Thank You Steve and Cheryl for years of great service.

The owner and his wife operate an extremely competent operation. Transmissions are their specialty…read moreand focus. They have the knowledge, experience and tools to restore a transmission to it's peak operation. I highly recommend Custom Transmission to properly repair any transmission.

Brought our Terrain in for Transmission work(rebuild). They fixed it and had it ready for me in…read morejust a couple days, very reasonable price. Great service. Have had the terrain back for a month now, No issues, would recommend Bobs Transmission!

Charged my son $900 went dark for 5 Days before answering a phone call. He is currently stranded…read morein Laurel MT with a POS crapped out BOBs TRANSMISSION work. Rip off Business

Quick response Donald was very knowledgeable in repair…read moreshowed up to my house and was able to fix my Xterra in no time at all. Price was very reasonable. Would not hesitate to use him again if the need arises.

From the owner: Happy to service the local area with my knowledge and Experience to keep your vehicles in top shape…read morefor your safety out on the road. ASE Certified Mechanic, honest, loyal, and respectful.

Update on my experience with them, I now know why this shop tried and tried to talk me out of…read morepicking up my car, I had another mechanic look at my car and when he did he said, "I'm so sorry, it looks like your motor has been tore through and who knows what's missing. I feel bad for you, what shop did this to you?" Mechanics work on cars to help people I thought and this drunk mechanic ruined my car, to the point where I'm having trouble getting a mechanic to help get my car running again. I cry every day because of them and what they did. And the secretary sounds so nice on the phone but she was back stabbing and lying to me the whole time, she knew what was going on with my car and backed them 100%. If anyone that reads this would be willing to help me or knows of anyone that can help me so I can stop crying I would be so appreciative. I'll try to leave my number or email if it will let me. This shop not just hurt me it hurt me badly and for no reason. Five zero nine two seven nine five nine one six. I HATE THIS SHOP FOR WHAT THEY DID TO ME, I DIDNT DESERVE THIS!

Place looks dingy, They have been fair to us in the past and we have used them for years. Rebuilt…read moremy ford transmission and still shifting great. Good prices, busy but will still work you in for a transmission service. Will use again?

They use to tell me what my car needed during my oil changes and I even came back a few times for…read morethem to take care of it. I paid cash as they prefer. Over time they stopped giving advise for my car care and got really short with me. Probably for the best, now that I went somewhere else to get my car worked on, they said the last person who worked on my car stripped all my brake screws, costing over 80$ in replacement pieces. Prior auto care actually did my brakes twice before switching. I finally switched garages since I dont feel valued as a customer when I called to schedule an oil change and they quoted me over a week out. But my partner called the same day and offered multiple appointments for everyday in-between.

Had an air conditioner replaced about 3 years ago and I have been sweating ever since. Was told…read morethat the compressor failed and he would speak to the parts rep. Later told me the parts rep approved the new part ( his part failed). Every time i asked about an appointment, I got the major league runaround. The last conversation I had with him, I was told he would call me. I am still waiting. Paid 800 dollars and recieved one month of cool air. Take your car wherever you want, but if you go to Priors....consider yourself warned. It ticks me off when I am blown off so dishonestly.

Took my chances on trying a new shop when my old shop was to booked and let me tell you I'm not…read moredissatisfied in the least! From start to finish the team over at Lake Street was friendly and open about everything they were doing and found on my vehicle. The communication in this shop was so refreshing and the prices were VERY fair. No offense to my old guys but I'm pretty sure I just found my new regular shop! Thanks Lake Street, we will definitely be back!

Rough time here: Brought car in for a cracked coolant reservoir to be replaced after it suddenly…read moreoverheated. Nearest shop and didn't want to drive far. Mechanic was absent on vacation for days so had to wait. Diagnostics showed cracked reservoir and said all belts and hoses were good. Mentioned a few unrelated items to someday be addressed. First day after repair the AC no longer worked! It worked great up until bringing it in! Brought it back but shop was closed at 4:00. They told us we now need a new AC compressor. Didn't do that repair due to high cost. Upon driving car for 10 minutes, it overheated and made a loud whining noise! Brought it back again. They said Serpentine belt was shredded. It worked fine before and initial diagnostic said belts & hoses were good. I called and got my head bit off by owner while trying to understand WHY all of a sudden these things were going wrong since bringing it there! She talked over me and argued. I asked her to just replace the belt so we could be done. I offered to pay half of quote to meet them halfway. She did take care of it after making me feel bad and it seemed they just wanted to be rid of us because we wouldn't be doing anything big like a compressor change. As much as I like their convenient location (Valley), I doubt we'll return.

if I could give less stars I would. They didn't do the job I hired them to do and charged me for…read moreit anyway. Once I realized I was scammed I had to argue to get my money back, even though they admitted they didn't do the job. If you value your car do not take it here!

I wanted to have a wrap job done on my Jeep. This place was recommended by a friend and I did my…read moreresearch and could not find anything bad about them online. When I first got the quote from them they told me they would need my vehicle for 4 days. I told him what color I wanted and a week later he asked me what color I wanted. It hadn't even been ordered yet. So many details I could go into, but that would make this review 25 pages long. Instead of 4 days, it took 6 weeks. They acted like I shouldn't be upset about that, not having my vehicle for 6 weeks. They kept making mistakes. They kept having to repair flaws of theirs. They kept telling me it was done then when we would show up it was either not put back together yet, or there was some flaw he wanted us to bring it back for. They gave us $1000 discount for the trouble. Then when we paid and got the invoice and my car, I emailed him and let him know there were a few flaws still on the vehicle and that he had charged me $300 more than the quoted price for the door jams. Then he emailed me and told me this job should have been $4000 more than the quoted price and threatened to charged me the $1000 that he discounted us. I have checked with their competitor and the job would NOT have been $8000. He was upset that it took them 6 weeks . They had plenty of time to fix things and get it done right the first time, it was their choice to keep trying to slide things by me. We are 1 month into winter and the vinyl is pulling away at areas on the vehicle and chipping. Horrible job!!!!!! Do not go here!!!!!