From the moment we walked in the parking lot we felt good. We met Julie and Shawn who helped us and…read moreanswered all our questions. It took us about 1 hour to decide and we made the best choice for us. Julie had been wonderful and very patient with us. We enjoyed all the drive tests. We walked out with a new Toyota 4Runner TRD. Thank you Parker Toyota team!

BEWARE! UNTRUSTWORTHY & UNETHICAL. SNAKES 100% & this is based off of MULTIPLE experiences. They…read moreripped My Partner off, as well, and took advantage of / Exploited Her! Below are from My Previous vehicle (I now have a BRAND NEW Toyota Hybrid XSE that I paid for in FULL that I had shipped from the Eastcoast) where I experienced extensive damage to My Vehicle when I respectfully declined to purchase their NEW tires (because they wanted an astronomically HIGH price) and simply opted to pay to get My Tires ROTATED. They took ZERO Accountability for it. DO NOT RECOMMEND! WARNING! NO.

We've had a really great experience every time we've had to use Lloyd's…read more When we first moved to the area we obviously didn't have a relationship with a local mechanic, or really know anybody by reputation. We asked around for recommendations from family members, friends, and also looked at online reviews. Lloyd's came up several times, so we decided to give him a try. They've been absolutely great every time we've had to bring our vehicle in. Their prices are more than reasonable, there's even been a couple of occasions where they have told us of less expensive ways to get repairs done. Which I really appreciate. I would definitely recommend taking your late model car to them. We've never had any issues, have always been very pleased with the work, and really appreciate the customer service as well.

I have been a customer of Lloyd's for approximately 20 years because I have always trusted the…read morequality of their work. Unfortunately, during my last couple of visits, I was disappointed by how much their pricing has increased and how much they upcharge for parts. I understand the need to charge a diagnostic fee. However, charging $150 to scan a vehicle--a process that takes only a few minutes--and then not applying any portion of that fee toward the actual repair labor feels excessive. During my most recent visit, I had already identified the problem and had priced the cost of both OEM and aftermarket replacement parts before bringing my vehicle in. When I received the invoice, I was surprised to see that the part had been marked up by approximately 125%. While I recognize that repair shops mark up parts, this level of markup seemed unreasonable. As I mentioned, I have always trusted the quality of Lloyd's workmanship, but I no longer have the same confidence in their pricing. After comparing estimates from several other repair shops for the same repair, I found that Lloyd's was by far the most expensive. Because of this, I have made the decision to have my vehicles serviced elsewhere. I regret having to do so after being a loyal customer for two decades, but I hope this feedback is helpful as you evaluate your pricing practices.

I know it may sound silly to be so attached to a 2010 Hyundai Elantra, but when Geico "totalled"…read moreout my car, Blue, because of a dent and scratch in the back door/quarter panel, I refused to give her up. I mean, she had less than 84k miles and I always intended to drive her til the wheels fall off. Geico had me take her to Caliber Collision, where they said it was $4.5k+ worth of damage. I opted to wait and find a small(er) biz neighborhood shop, which is how I ended up at A-Pro Auto Body. From the jump, Tom was friendly, easy to work with, and quoted me a much lower number (even after adding another unrelated repair), so I was happy to entrust them with fixing my girl. He didn't even give me a hard time when I had to pay them the 50% down in 20s (there is a fee for using a card for payment and I am trying to keep as much of that insurance payout as I can, y'know). He told me it would take about two weeks, and I was mentally prepared to wait longer, but they ended up needing less time, and I was pleasantly surprised to get the call well before I had expected it. When I picked her up, I was thrilled to see her back in fighting shape, and way cleaner than when she was dropped off. The vibe of the place definitely reminded me of auto wrecking/transmission shops that my mom and I have worked at in our younger years. Is it super fancy and shiny? Nope. Can you tell that they are/like a family and care for their customers? Absolutely. Tom playfully told me that they don't want to see me back there, and I do hope that I don't need to visit again anytime soon, but I will definitely recommend them to anyone who mentions car repair in my presence.

They matched the paint perfectly. You would never know this car hit a huge elk…read more Thanks A-Pro. I was so thankful and impressed by your work.

Their customer service was so poor and their estimates were so overpriced, I did not have them do…read moreany work on either of my vehicles. They were only interested in accident claims where they could charge more to the insurance companies. If it's not involving an insurance claim, don't waste your time.

So thankful to have my car back and it looks fantastic! A big thanks to Miles for managing the…read morerepair and keeping me updated throughout the process, and to the shop for setting me up in a loaner so I didn't have extra rental expense. Everyone was super nice and made this experience very easy to deal with. Working in the insurance industry I can assure you, it doesn't get any better than this! Thanks again guys!

I seriously have to endorse this place, no games, no fuss, and I was able to get a dent someone…read morepunched into the quarter panel of my brand new car fixed for 120 bucks! Let me Billy Mays this by saying "but wait there's more!", not only did they do it for an incredible price but they had it back to me in an hour and a half GOOD AS NEW. When it comes to my cars I am insufferable with the details, these guys just did me right. To Northwest Dent Repair: Thank you, you've made a repeat customer.

I wanted a scratch on my bumper fixed, that's all. They…read morescrewed it up the first time, so i made them do it again. What i received was: 1. A CROOKED BUMPER. 2. A LOOSE (and leaking) TAIL LIGHT. 3. A LICENSE PLATE THAT FLAPS IN THE BREEZE & CAN'T BE TIGHTENED. 4. SEVERAL MISSING CONNECTORS (a few replaced by hex bolts, WTF?) 5. BUFFED OFF ALL OF THE PAINT FROM THE SPOILER (i told them to clean up their mess this time, and so they over buffed it. The scratch looked better than all of the above problems, they are terrible. DO NOT LET THEM TOUCH YOUR NICE CAR, YOU WILL REGRET IT. The manager is a professional liar. He will nod and tell you whatever you want to hear and then turn around and cut corners. I wish I could give them 0 stars, 1 star is too high.

Went in for an oil change and wasn't pleased with the amount of time it took, and the technician…read moreusing the front bumper in my truck as a step stool. Left a message on Google, got a call from a manager, wasn't able to take the call. Called back and got no response or return call. I will definitely not recommend them to anyone for any kind of repair ! Unfortunately Yelp will not let me finish without giving a "Star Rating." So I am forced to give 1 star !

Honest, reliable mechanic, his name is Robert He the person…read morethat I would take my truck in anytime, did not charge me anything higher than the other competition.

I've been going there since I moved to Spokane in 2019 and all throughout my time, they have made…read moreit a point to give fair and honest evaluations of my old Subaru, e.g., "this can wait, this needs to be fixed now, etc." Recently my wheel bearings went out and were 1000 miles over warranty on the part, a cost of $1400 to replace. Instead of charging me for new bearings, Nef, Juan, and the crew ate the cost because "it didn't seem right" to charge me for something so close to warranty. I cannot more highly recommend them.

I am visiting friends from out of town and my car was having issues. I was so stressed!!! I came…read moreright when they opened and they helped me right away and checked my cars internal pressure free of charge. They weren't looking for issues and understood I just wanted to have it safe to get home!! Life savers !! They were so understanding and I am so grateful!

Expensive, but good reasonable service. They have a nice sitting area inside, and they are honest…read morewith their estimates. I'd rather pay a bit more to go to a place I can trust than try to be cheaper.

I took my 85 diesel wagon in for service to get the intake manifold cleaned.And that either didn't…read moreknow or wouldn't tell me why the intake manifold was full of oil. I'm not sure if they're incompetent or just liars neither would surprise me.