Let me preface this by saying, we're first-time home owners (as of 2 weeks ago), so when our…read morefurnace started making a loud clicking noise, I assumed something was off. According to the sticker on our unit, Davis Heating & Air Conditioning is the company who had serviced our a/c in the past. I sent a non-urgent email to them on a Sunday morning. Carmen called me within a couple of hours and we set-up a time for someone to come by and look at the furnace between 4-6pm Monday evening or 7-9am Tuesday morning, depending on my work schedule. There is a (reasonable) fee for a technician to come between the hours of 4-6pm, as this is after their normal business hours. That was fine with us because we aren't able to be home during normal business hours. Todd just left. He was super. Bless him for helping us newbies on a Monday night. He explained exactly what happened and mentioned that a part of our furnace was dirty, causing the noise we were hearing. I was relieved to find out that we may just get another 15 years out of her! He did not upsell or tell us that our furnace was on its last leg (I was worried), but educated us about a few things. Brian, another technician, also called me on Monday morning because he had availability in his schedule to come by before 4pm. We appreciated the attempt and phone call, although we couldn't be home at the time. Great customer service from beginning to end. Highly recommend. We'll be calling them back asap for a pre-summer a/c tune-up.

This company is trustworthy, providing the best quality of service for the money. They installed a…read morenew AC system, replacing my old antiquated Freon sucking monster. They quoted me a price which was thousands less than the other two companies had quoted. (one company was twice as much!) They installed it a week later and did so in one afternoon. The workers were professional, clean, respectful. They are locally owned for years, and are professional. I would strongly recommend them for your heating and cooling systems.

I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

2 years ago in the winter, I awoke to a cold house. I was new to the city, so I called around…read more Colony was the first available. The technician was efficient and the price reasonable. However, due to it being a Saturday, I was charged a $250 weekend service charge. The problem was that drifting snow had blocked the outflow pipe. While the technician was at my home, he received a call from my neighbor experiencing exactly the same thing. The technician advised him to clear his exhaust pipe. No charge. I did not object to the technician's service fee, but felt the weekend fee excessive, especially since my neighbor was treated fairly at NO CHARGE. Colony profited unreasonably and lost my business because of it. Dr. Sisson

Quick , efficient, and very knowledgeable. Great Job!…read more I definitely recommend this company .

Normally I don't even say anything about businesses that I had poor service with but this is…read moreridiculous and dont want anyone to go through this too. I highly DONT recommend using Areguin Heating and Cooling. We called and asked for a QUOTE. When they showed up a few days later (which we were understanding about the wait with it being summer and lots of units needing work) it was 2 guys. They called my husband Cory saying they were 10-15 minutes away, Cory went outside to wait for them, but then they ended up sitting in their truck for another 10 minutes and got out laughing. One was an older guy who didn't speak any English at all and a younger guy who hardly spoke English. Which wouldn't be much of an issue either but it gets worse. Cory took the younger guy down to the basement to check out the furnace, the kid couldn't even figure out how to get the lid off of it and kept tapping it. So then Cory took the lid off and showed him that the filter was brand new and then Cory put it back and put the lid back on. Then they go outside to the unit. The two guys talk to each other (just talking and laughing in Spanish not communicating with Cory at all) and went to their truck, got a part, and started working on our unit. When Cory asked what they were replacing and what it was going to cost (again, no quote was given and we weren't even told what they were doing before they started working on it.) the kid told Cory that they don't do numbers and then kept tapping his head saying "English is hard" and finally said it was a capacitor and said the one that was in our unit was a 5.0 and literally said they replaced it with a 7.5 because it would do better at cooling our house off. Then they literally just left. Didn't check to make sure anything worked or anything. Just left. After they left we turned our unit back on, and the fan was going the wrong way and the unit was making weird noises that it never made before. After an hour we realized the temperature in our house was just rising. Cory went to check on the unit and it was extremely loud and the fan was spinning weird and slow. Then Cory came back in and checked the thermostat and it was blinking at him. So he turned the central air off using the thermostat. Then when he went to turn it back on, it wouldnt turn on. So Cory went down to the basement to check the breaker and saw it had blown and turned it back on just for it to blow again after not even a minute of him messing with it. And it just kept blowing every time he tried to turn it on so we left it off and called. Cory called a total of 10 times. Called twice the day of, July 10th, and then called right away at 8am when they opened and it took him called 4 times in a row to get an answer. So he told the lady on the phone everything and she said the owner was out in the field working so he would call when he could. Then we figured out the motor was blown in our unit. So Cory called again and they literally ignored his calls and sent him straight to voicemail until he called from my phone. Then the lady answered. He asked her if she had gotten ahold of him yet and she said she hadn't tried contacting him yet. So Cory told her that were pretty sure our motor is now blown after they worked on it and that we needed him to call us. She then said she would try again. (After saying she hadn't tried to contact him yet) this was after hours of waiting. Then after a bit Cory text the number saying that if we don't get any kind of response that we will contact the better business bureau and contacting who we need to for the Iowa Homeowner Protective Act. Literally finally got a call back minutes after sending that text from the owner, who then proceeded to tell Cory that they couldn't of caused that and for us to give the younger guy a break because he was 2 weeks new. Like what? We are paying for a service to be done and to be done right. If they don't know what they are doing they shouldn't even be out working! Then tried saying that they would replace our motor for $600something and said we should just get a new unit because ours is old, said it was 2 centuries old. Even though when Cory bought the house, he paid for 3 inspections for the house and they told him it was 5 years old, so now it's only 7 years old, so that's not true. Even the guy who came, not last year but the year before, through the same company, said it was a fairly new unit and was in good shape. So not only are they not admitting to anything they did wrong, the owner never even bothered to come look at the work the other kid did and is just taking the kids word for it on everything. Including the age of our unit. So yeah. Definitely do NOT recommend.

There are so many aspects of adulting you can't know till you know... home maintenance is one of…read morethose things I feel like. I'll have lived in my house nine years this October. (Wowza, how can that be?!) Annnnnnd..... I *just* had my HVAC serviced for the first time since moving in. Oops. It's been on my never ending to do list but was never really a priority. BUT, one hot August day Brand Heating & Air Conditioning came to my house and confirmed my HVAC was in good working order but that our air conditioner was probably on its last summer. Bummer. We were able to schedule an appointment via email no problem-- and even able to change our appointment when a conflict arose. The tech that came was punctual, professional, prompt and very knowledgeable. The entire process was painless. And pricing seemed on par. Overall, Brandt Heating & Air Conditioning was easy to work with and got the job done!

another amazing service by Brandt. we got a new air conditioner and heater today. they arrived on…read moretime, they helped me learn the new digital thermost. and I left them here alone while they worked and didn't think twice about it.

We just had a wonderful repair experience thanks to Graber! We woke up Saturday morning to a…read morenon-functioning furnace--not desirable at all in an Iowa winter! Graber responded to our call this morning and, after exceptional and quick service, heat was restored by early afternoon! Shawn Graber, who did the work, was the picture of polite professionalism. We couldn't be happier that we called on Graber!

Grabers provides amazing prompt service. My heater stopped working Christmas night. I reluctantly…read morecalled Grabers thinking I would be leaving a message. I was surprised when someone answered the phone. I was provided with professionalism and someone was at my door the next morning first thing. Although, I should mention, they offered to come out right away. In about 45 minutes I was back up and running. I highly recommend Grabers for all your heating needs.

Schaal Plumbing, Heating & Cooling replaced our central air conditioning and furnace in our home…read more Schaal were great to work with the entire time as they made the complete project uneventful and painless. Starting with Sam Zeibol who came to our home and diagnosed and explained the reasons we were having the issues we were. Pricing was very reasonable and Sam gave us several options to choose from based on cost and efficiency. He also explained the tax credits and package discounts that were available at the time. The installation professionals from Schaal were efficient, clean and very friendly. They worked their tail off and was very respectful of there surroundings. These young men earn everything they are being paid and left a lasting impression. Overall, we had a first class experience during a very stressful and trying time. We would recommend Schaal with no hesitation.

Schaal did a great job of diagnosing the issues and I would have no reservations about calling them…read morefor any heating or plumbing issues. Sam and Levi were great and explained everything precisely. I would recommend them and if I need any repairs in the future, I would contact them!

These folks took three visits to get to the point where they ordered the part for my furnace…read more First gummy said it was a dirty sensor. Second guy said it was frozen outflow pipes. Third guy said a it's a part. What a joke. I guess your diagnosis will vary depending on wjo they have sent out. I've been without heat for days this month while they figure out which part is their ass and which part is their elbow. AVOID

Always responsive and they do a good job. Our go-to repair folks for our air conditioner, furnace…read moreand on-demand hot water heater.

Excellent! Our plumber was prompt, professional, and a good communicator! Best of all our drain…read moreproblem is solved! We're sold on JP !!!

Bought a walk-in tub a few years ago from them. Recently the faucet died. Marion water is notorious…read morefor mineral buildup. When the faucet died, I naturally asked them to find and replace the faucet. Here's what I learned: 1 - do not rely on the information provided by whoever answers the phone. They are just a receptionist with zero knowledge about what is possible or practical. 2 - do not work directly with the servicing technician on parts. they don't know how to work with the "front office" to make sure the correct part is ordered...and they don't provide any updates on status of orders. (not my job, was the essence of the explanation) They might be good at cleaning out clogged drains, but I wouldn't trust them to do that right either. Use them at your peril. You've been warned.