Rodney is a dishonest man. Took 500 dollar deposit from me 02/04/2025 for a hat to be made. After…read more2 weeks never received a receipt or anything via email. Called Rodney and asked when are you going to start the hat and where's my receipt? He said I don't know when and never answered the question about the receipt. Which kind of makes it obvious that he was never going to make the hat or refund my money ever! So, I said 2 weeks? 3 weeks? 2 months? 6 months? He said I don't know when. I don't want to make any promises. I then said well give me around about time and he said I can't do that. So I said, Rodney, what am I suppose to do??? Just let my 500 dollars float for years and you never give me a date? He never started the hat. He still hasn't started the hat. He never emailed me a transaction receipt with the particulars of how the hat was to be made. I told Rodney that since he had not started the hat that am cancelling the hat and would like a refund. He refused. Now I am disputing it with my credit card company. Call any legitimate hat maker and they all say the same thing. They say, if we haven't started your hat and you cancel the hat, then we will refund all of your money. I f however we have started the hat there will be no refund. Plain and simple and the way it should be, Rodney is a liar and a thief and he is a disgusting human being! I will be leaving this review on every venue that I can. I am 65 and I already bought 1 hat from him and this is how he acts and treats people. Just flat out dishonest!!!!!!!!!!! Transaction date Card number Merchant Status Disputed Amount $500.00 Action 2/4/2025 (...9038) NORTH VALLEY HAT COMPANY Under merchant review

Rodney did a great job on my Dad's 5x Beaver Resistol cowboy hat from the mid seventies. He did a…read morebasic renovation on it for a very reasonable price and brought it back to life! Also his custom hats are some of the best I've ever seen. He is truly a master of his craft. Can't wait till he's done with my custom hat.

When looking at this store from outside, it doesn't look like anything special. It looks straight…read moreup boring. My husband is the one who suggested we go in here the other day. I wouldn't have suggested it on my own, but figured I'd indulge him by taking a gander. He found a Blazers beanie he liked. Perfect Christmas present for his step-dad. Dude loves it when we buy him stuff related to his favorite sports teams. So, we were excited, as we needed presents for his family, and we're kind of drawing a blank past his nephew. Kids are easy to shop for. Lol. We went up to the counter, and we're proceeding to check out when the cashier (I don't know his name because his name tag was turned around backwards) told us this particular beanie may qualify for their buy one get one free sale. Sweet! He rang it up to make sure, and it did. So of course, I ask for more info. He lists off everything that qualifies. I was looking at Volcom hats, but those were a different sale. I didn't read the sign, just saw it looked the same from across the store. This guy was super patient with my retarded questions, even though the sign was right in front of me. If I were him, I'd be wondering if I knew how to read. Lol. But he showed no outward signs of thinking I was an idiot. My husband wanted to get a UofO beanie for his nephew since we were getting one for free, so I had the cashier taking some down off a really tall display. I was having my husband try them on, as some were longer than others and fit badly, so it helped to have someone trying them on. Again, super patient in helping us find the perfect items to buy. On the outside, this store doesn't appear to be anything special. In the beginning no one went out of their way to help us. Which was actually ok, as we didn't need it and my husband and I were debating amongst ourselves, which I despise when people interrupt. But when we proceeded to check out, that's where the real customer service happened. Our cashier wasn't Chatty Kathy or anything, but he did a great job getting us what we needed. I was definitely impressed, and would return to the store. I left the store having a much different impression than I had walked in with!

Paid $107 for three custom embroidered hats. They missed the delivery/completion date, lost the…read moreorder slips, embroidered it in the wrong area of one of the hats, and then failed to communicate with me on a final approval for the logo/brand. The new completion date was this past Friday, again no call... it's now Wednesday the next week, and I'm requesting a full refund. DO NOT BUY HATS FROM THIS OVER PRICED SHOP! Zach Driscoll Misfit Toy Ranch

Went in looking for a certain hat I had in mind, the cashier helped me find the perfect one. Then…read morefound out the cashier was the owner! Such a very nice lady, I'd like to say I met a new friend that day. Left the store wearing my hat and didn't want to take it off at the end of the day. 10/10 great store!

Friendly staff with good selection of hard to find SnapBacks ! My boyfriend purchased two Mitchell…read moreand Ness hats, the staff was very friendly and gave you enough space to browse while deciding on purchases. Thanks!

This is predominantly a Ducks & Beaver store but since our Charters Quarterback is a former Duck…read morethey had a few Herbert jerseys and Chargers shirts and caps. The problem is that it was all male stuff. I still purchased a cap because it's not often you see Chargers stuff in Oregon. The cashier was very friendly and made the experience nice. She was able to make small talk and actually was able to carry on a conversation about Herbert which made it nice. I would definitely return if I were a Ducks or Beavers fan since they have women and men apparel. Thank you for supporting Herbert's new team. Just a suggestion, next time, have the embroidered jerseys. I know that more of the PNW Chargers fans would purchase if the store had these. Now worries, I have my cool (unisex) cap. I had a light blue on already so getting a dark blue one is perfect. I will wear it with pride.

I had the best experience today! Joshua was extremely helpful. He was the same build and age as my…read morebrother considering University of Oregon and I asked him for help picking out a sweatshirt and he even tried it on for me to show how the sizing was. I would 100% recommend this location because of Joshua's excellent customer service! They also had a great selection and price of items as well. Thank you Joshua!!!!

I can see that the owner responded to me quite condescendingly without really reading my review. I…read moresaid I WAS going to patronize the business UNTIL I was confronted. While they are right in saying I didn't read the fine print of the sign, they are not right in assuming I was trying to use their parking lot without going inside. I was simply looking at the other businesses (because god forbid I want to support other small businesses on another day) before going inside when I was approached. I understand trying to keep spots open for your customers, try keeping them first. It's very regrettable that this owner chose to reply without reading the entire review

I took some clothes in for credit. She was very fair and her selection was great. The value was veryread more

Charming vintage shop with a highly curated selection, including a nice selection of mid-century…read moreand more contemporary pieces. Visited with my son on a trip up to U of O. Not inexpensive but everything was in beautiful condition. Looking forward to coming back when I have a larger suitcase!

Beautiful pieces. Some were priced reasonably but even the smallest items were over $60. Even for a…read moresimple brass candle holder with leftover wax still stuck inside. The man working today was practically non-existent. Didn't greet us when we walked in and when we made eye contact and said bye, he just looked away. A snob.

The experience was great. The gentleman helping us was knowledgeable and helpful…read more I was sized for a custom suit and also a rental.

Found my new favorite store for work outfits…read more I just picked up a pocket square yesterday, wore it for a lunch meeting today and received so many compliments on it. This place if I were to describe it in one word it would be "classy" You're going to love the way you feel is an understatement. Will be going in for alterations on some of my suits and some cologne next month! Great quality suits!!! I will be getting a pinstriped one next month as well! 10/10 experience

what a great shop. Such variety. Clever and unusual everything: from all types of men's and women's…read moreclothing [sleepwaer, hats, outer wear, etc), to jewelry, games, decor. You could spend all day browsing and be entertained.

Wonderful clothing and displays. I bought a hooded Irish knit sweater snd have received many…read morecompliments on it.