I'll be happy to update this review once I receive better communication with Dawson Appliance. Technician evaluated my appliance determined I needed a part. It's been 7 days and no part. Holiday is approaching and I've been trying to get the Dawson team to provide me an ETA on when the part / install will arrive. Maybe a tracking number? Update 4/3: Andrew did call and schedule the repair yesterday evening. He stated that the part had arrived. While he was here, he mentioned that the part had been on back order. I understand back order (happens in the manufacturing world) but it would have been helpful if he would have told me that when the part was ordered. I appreciate the special accommodations that Dawson made to install the back ordered part. Upgrading the stars. read more

OMG this company ROCKS. I mean it. Our dishwasher broke and appliance people say they cannot come out for days, then have to order part (more days) then schedule a repair date (MOREdays). . Dawson Appliance Repair came out the SAME day - and had the part and had our dishwasher operating within 24 hours! Excellent prices, efficient, professional, clean, and friendly. Our motor needed replacing and Andrew Dawson (owner) did not charge an arm and a leg. He is the 3rd generation in his family to do appliance repair and he KNOWS what he's doing. I highly highly recommend Dawson Appliance Repair. read more

We had a great experience using Dawsons Appliance Repair. Communication was great and quick, he responded in a timely manner. He was able to get us in quickly and come out to take a look at our dryer. He was able to work with my home warranty and send them the requested information that they needed. He ordered the parts for the repair and came out as soon as they arrived to fix my dryer. Pricing was great and affordable. I would definitely recommend using Dawsons Appliance Repair. read more

Andrew Dawson was called to look at my Kenmore Elite refrigerator, the interior light sometimes stayed on. I also had an issue replacing the water filter. After a brief look, he determined one of the door latches needed to be replaced. He determined the model number to order. Andrew also figured out why i couldn't get the water filter in place, he was able to get it in. I was very satisfied with his knowledge and the experience. I highly recommend Dawson Appliance Repair. read more

Repaired our dryer(Replaced heating element) Answered 1st time calling, same day service and very reasonable pricing. Communication with Andrew was very professional, respectful and everything you look for when wanting to do business with a company. The level of respect and professionalism will have us keeping his business information on file for future use! Support your small business and definitely 100% recommend Dawson Appliance Repair for your appliance repair needs! read more

Mr. Dawson worked with my schedule, arrived promptly, explained my problems, offered his solutions, and repaired not one but two appliances on his service call. He repaired my refrigerator which was not cooling adequately and also my range which had a short and needed some rewiring. He was efficient, fast and very patient with my questions. I highly recommend his services. As a senior it is so nice to know I have a person I can trust! His prices were more than fair! read more

Needed to install a wall oven. I called late Friday to Dawson Appliance Repair, talked to Andrew and the job was done by the next morning. Very professional, cordial. When an adjustment needed to be done from one unit to the new unit, he was able to quickly make it work. Having someone to call in future jobs makes it invaluable. read more

Requested help with a drier that wouldn't dry, Andrew worked around my schedule with no complaints. Showed up right on time and quickly diagnosed the problem. It was about 20 minutes of work and he had my drier running like it was brand new. Worth every penny and I am always happy when I get to support a local family business. read more

Scheduling was easy and fast! Andrew, our technician, was great! He fixed the issue with our icemaker and showed us how to prevent the issue in the future. I would highly recommend this company for anyone looking for professional small appliance repair services! read more

Super easy to communicate with and reliable. Had to reschedule a few times due to receiving a broken replacement cook top and they were still able to get to us super short notice once we did receive it. Real nice guy and quick work. read more

Our technician came out in Christmas Eve and repaired our washing machine very quickly. He was there on time and was very friendly and polite, his name was Andrew. I would highly recommend this business. Thanks again. read more

The technician that came to my house to fix my electric dryer called prior to the appointment and was 1 hour early. He was very professional and cleaned up well when finished. I can highly recommend this company!!! read more

Great work. Had my heating element replaced on my dryer. Tech was very thorough and very knowledgeable about the dryer. Very polite and friendly service. 5 star service. read more