Our car broke down on the Northway today and once we figured out where we were going to take it the…read morechallenge was how to safely get it there. It had been years since the last time I had called for a tow truck and after reading a few reviews I was even more uneasy given what I read and heard over the years. So I decided to try Latham Roadside and hope for the best. - Keith came right away like he said he would. - Was clear over the phone prior to coming what the fees were going to be and that's what they were. - He also texted me photos of my locked vehicle at the repair shop. If I ever need a tow again I am calling Keith!

Awesome service. Keith was very knowledgeable and professional. He really helped me out when I…read moreneeded it. Highly recommend.

Lack of communication the staffs lie if they tow your car they want high towing bill the company…read moredon't have insurance and when you talk with them about New York State towing policy they claim they are private the rules don't reply to their company Charge the highest storage they just took our car and gave us a bill that you can go buy a new car bad company

I am in the tow business and needed help on very short notice. Pete & the Essentials crew went…read moreabove & beyond to help us out. I know this business inside & out. I always highly recommend them if I am unable to assist someone in need of services.

I have to admit it is not often I give 5 stars when I am upset with something, but after thinking…read moreabout it, it is not the establishments fault. I've been living 10 years now in Albany's Center Square, and I've had my share of parking tickets which were my fault. But one thing I do, is make sure and honor the temporary no parking signs in front of homes. Unfortunately, this time, the signs were not placed in the right locations, as should be, which is the homeowner's responsibility to remedy especially if someone removed them. I arrived home late last night from work and of course it was impossible to find parking. I saw an area with some, but there was a no parking sign for two spots in front of a home having construction done. I looked up two car lengths, and there was no sign in front of the tree in the open spot, so I took it. But there was another sign two spots up which I could not see, and even then, it was not for the location I was in. Seems like someone took down the sign that was in the middle. Anyways, next morning my Jeep is gone. Talk about being extremely upset, but this is Albany Center Square, and knowing how the parking is not the greatest for residents, I took a deep breath and sighed. The parking authority doesn't care about the residents when it comes to someone else's created problem. Anyways, since this was the first time, I didn't really know what to do. I callec the Albany Po Po, and they directed me to Capitol District Towing. I was concerned since my Jeep is old. But the lady at CDT was very helpful and apologetic, even though it wasn't her fault. I got there in time to get my Jeep, which was parked safely, and just like I left it. They looked like a class act, and will use them in the future for my towing needs. Hopefully, one that is not related to Albany Parking Authority towing it when they and the resident were the ones who were at wrong.

Chandler just came out and helped us with a flat. He was friendly quick and super helpful.read more

I have trusted Joe with both of our cars for years. He always beats the dealership, whether it's…read moretires, alignment or maintenance. Most importantly he is ethical and trustworthy and that is especially important for my peace of mind. I recommend his shop highly without any reservations whatsoever.

Summary: In terms of quality work, they do a terrific job…read more But from my own experience, I wouldn't go back to them if I needed a job to be done at a timely fashion. (For More Detail, Read Bellow) Issue I had: I went to them because I had a broken mirror and two of my passengers doors that had dents and crashes; with an additional issue with my passenger door not opening Price: Their pricing is a bit on the steep end of things, so if you're paying out of pocket, get ready to pay a big amount I'm terms of Job Getting Done: They fixed everything I enlisted for to be fixed with no issue Employees: Very helpful and were apologetic of the extra time that they took Overall: The only issue I had was that I was given a time frame of when the job would be done ( which was two weeks) and it was stretch for an additional week; it would have possible stretch further if I was not persistent on calling them. Other than that, the work they did was great and I thank them for it.

So easy and friendly to work with! I unfortunately found myself needing a tow which often takes…read morehours. Luckily they took only an hour and the guy (wish I got his name) was so friendly and quickly got my car on the road to the mechanic. It was covered by my car insurance so I can't speak to the price or value but I would definitely seek them out again if I needed a tow.

NEVER. USE. THIS. COMPANY...EVER…read more I needed a tow and called my roadside assistance at 430p to help. Perlman's is contracted through them and was dispatched to assist. I was told it was going to be a two hour wait even though they are contracted only for an hour wait. Fine. Two hours pass and no one showed up. I called my road side assistance and when they contacted Perlman's, Perlman's said they canceled the tow because their truck broke down. A towing company only has one truck?!? No one ever called to say the tow was canceled. So now I have to wait ANOTHER hour for a different tow company to come get my car. It is now past 7pm and I have an infant with me. Perlman's was EXTREMELY unprofessional in this situation as they never contacted ANYONE to let them know they can not do the tow. If they had, things would have moved a bit faster and I would have made it home earlier with the baby. This isn't the first run in I had with this company. There was another time, months ago, where again I needed a tow. Again it was a two hour wait. Again, they never showed. They said they were busy and couldn't make it to me. I again had to get another company to do the tow. I will never give business to this disgrace of a company.

I have my Company fleet vehicles Serviced by these folks I found Toni and Cliff Craft to be…read moreexceptionally business savvy and trustworthy. Shop owner/manager Cliff Craft is old school and can be sarcastic and funny and in these days business climate, it is needed. There old business location was in in the heart of "Troy's drug central". These folks stayed the course and operated at this location for over 100 years. this past twenty being our fleet mechanic's. I met these people while visiting troy during street cleaning, yup, street cleaning, and you can guess. "I got towed." City of Troy" were I met Mr. Craft, Of Kennedy's Towing. hes colorful, and crusty. lol Great Mechanic, very knowledgeable, our mechanic. for our company vehicles. and a good friend. Kennedys, over 100 years, our friend 20 years thats old school! now cliff get my truck done! lol great people. Been a long time coming, good luck in your new location, Love the new shop's location quiet. GPivoda & Sons LLC

Kennedy auto repair is the worst auto shop I ever seen they tow people cars and leave them on the…read morestreets unsecured I seen them on the street days on end that shows you he don't care about your property that you leave in his care please people don't let this shop ever tow or repair you car

I have been going to George's for years since George was running it and now with his son Corey at…read morethe helm. They have always done right by me. I own a 2007 Toyota rav 4, and that car runs like a top, and it's because of them. They have not only repaired my car but taught me along the way. They have taught me how to care for my car and keep it in top form. They work with my budget and are always respectful knowledgeable and friendly. He researches any problems fixes them in a timely manner, and provides excellent customer service. It is a family business, so they are closed weekends. They also have reasonable pricing.

AVOID THIS SHOP. I…read morepaid nearly $800 to fix a suspension noise. Three days later, the exact same noise came back. I scheduled a follow-up appointment and dropped my car off first thing in the morning. After wasting an entire day waiting, I called at 4 PM only to be told they hadn't even looked at my car because they were "too busy." If that's the case, what's the point of making an appointment? Things only got worse from there. When I returned to the shop and expressed my concerns, staff openly used the F-word in front of me, complained about having to deal with the issue, and showed zero professionalism. Instead of standing behind their work, they suddenly claimed the noise was coming from somewhere else and that there was nothing they could do. Jaden was especially rude, dismissive, and unprofessional. If you don't know much about cars, don't expect clear or honest explanations. I paid $800, got the same problem back within three days, lost an entire day because my appointment was ignored, and was treated disrespectfully when I returned for help. Save your money. Save your time. Go somewhere else.